NEC Neax 2400 Imx Business Features And Specifications

							NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 151
Call Forwarding - All Calls - Outside C-28
Operating Procedure (cont’d)
To cancel CALL FORWARDING - ALL CALLS - OUTSIDE from a multi-line Dterm: 
1. Lift the handset or press the SPEAKER key; receive dial tone. Press the CALL FORWARDING - ALL
CALLS FORWARD feature key; receive service set tone. The LED of the associated feature key will go
out. The LCD displays:
2. Replace the handset or press the SPEAKER key.
Service Conditions
1. CALL FORWARDING - ALL CALLS - OUTSIDE may be set or cancelled by either a user or the
Attendant.
2. Stations may be assigned this feature via CLASS OF SERVICE - INDIVIDUAL [C-15] programming in
system data.
3. For CALL FORWARDING - ALL CALLS - OUTSIDE, Speed Call List numbers may be programmed
as the destination telephone number. This permits the sent digits to exceed the 12-digit maximum.
4. When using this feature, either the calling station or the forwarding station is recorded by SMDR [S-10]
as the originating station of calls forwarded. The selection between the above stations is decided by system
data.
5. The calling D
term display for CALL FORWARDING - ALL CALLS and BUSY LINE - OUTSIDE appear
as regular outgoing CO calls. The calling Dterm display for CALL FORWARDING - DONT ANSWER -
OUTSIDE appears as a STATION-TO-STATION CALLING - CCIS [S-57] call.
6. CALL FORWARDING - ALL CALLS - OUTSIDE can be restricted by the Trunk Route Restriction Class
(RSC) of the originating station.
7. There is no limit to the number of stations that may activate this feature simultaneously.
8. Restrictions for outgoing connection by CALL FORWARDING - ALL CALLS - OUTSIDE are as
follows:
a.) When originating a call from a station: RSC is verified when this service is in effect.
b.) When originating a call from a trunk: Restriction for tandem connections between the incoming
trunk and the outgoing trunk is selected for the call where CALL FORWARDING - ALL CALLS
service occurs.
9. When a caller places a call via Outgoing Call Alternative (OGCA) and when the first outgoing route and
the calling party are restricted, this service cannot be set. In this case, the service can be set via the
following procedure:
a.) assign a dummy route,
b.) clear the restriction between the dummy route and all the stations,
c.) assign the dummy route as the first route of OGCA.
10. When a destination of CALL FORWARDING - ALL CALLS - OUTSIDE has already been assigned,
even if the feature is restricted by the new office data or changing of Day/Night mode, the assigned data
can still be used or cancelled.
11. A maximum of 24 digits, including trunk access code, can be stored.
12. This feature allows a call to terminate to a trunk outside of the FCCS network. Accordingly, the access
code + office code or the access code including office code is required before dialing the telephone number
to recognize the terminating node.FORWARD CANCEL
                    (Time Display)  
						

							NEAX2400 IMX Business Features and Specifications
Page 152NDA-24221, Issue 3
C-28 Call Forwarding - All Calls - Outside
Service Conditions (cont’d)
13. When the incoming call is forwarding to the public network, be sure to add the outgoing access code +
destination area code or the outgoing access code including destination area code number before dialing
subscriber number.
14. A call can be forwarded to a trunk in the remote node via FCCS link.
Interactions
1. A 24-digit limitation exists in memory for CALL FORWARDING-OUTSIDE.
2. CALL FORWARDING-OUTSIDE is an enhancement of the CALL FORWARDING-ALL CALLS [C-
5] feature.
3. This feature may be set from the Attendant Console.
4. A call may be CALL FORWARDED-OUTSIDE to a SPEED CALLING-SYSTEM [S-3] or SPEED
CALLING-STATION/GROUP [S-21, 23] number. This will allow a long-distance number that exceeds
12 digits.
5. A user can verify that CALL FORWARDING-OUTSIDE has been properly activated and can inform the
designated outside party of the activation by dialing the forwarded station from any station in the system.
6. If a station is restricted from outside calling, CALL FORWARDING-OUTSIDE will be denied. TOLL
RESTRICTION-3/6 DIGIT [T-7] will be applied to CALL FORWARDING-OUTSIDE via SPEED
CALLING-SYSTEM, STATION, GROUP [S-3, 21, 23], if tenant data assigned in System Data 2 applies
Toll Restriction to speed calling.
7. Upon activation of this feature, STATION MESSAGE DETAIL RECORDING [S-10] will record the
outside exchange number whenever a call is forwarded.
8. A station can use the OUTGOING TRUNK QUEUING [O-2] feature to queue an outgoing trunk and a
call that is being forwarded via the CALL FORWARDING-OUTSIDE feature. The call will be outpulsed
when a trunk becomes available.
9. A station assigned to a STATION HUNTING [S-7, 8, 9] Group will be temporarily removed from the
Hunt Group if it initiates CALL FORWARDING-OUTSIDE.
10. If a call using the CALL BACK [C-1] feature is placed from a station that has activated CALL
FORWARDING-OUTSIDE, the Call Back will ring at the forwarding station, not the outside station.
11. When OUTGOING TRUNK QUEUING [O-2] (on-hook) is initiated by the forwarding station, the
ringback will be to the forwarding station and not to the outside station.
12. A DIRECT-IN TERMINATION [D-7] call may be sent through CALL FORWARDING-OUTSIDE.
13. The number of digits (maximum 12) that will be accepted before forwarding is set is determined by
AMND.
14. This feature allows a call to terminate to a trunk outside of the FCCS network. Accordingly, “the access
code + office code” or “the access code including office code” is required before dialing a telephone
number to recognize the terminating node.
15. When forwarding the incoming call to the public network, be sure to add “the outgoing access code +
destination area code” or “the outgoing access code including destination area code number” before
dialing a subscriber number. 
						

							NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 153
Call Park C-29
C-29 Call Park
General Description
This feature enables the Attendant(s) or users to “Park” calls against their own extension numbers. Calls can easily
be retrieved from any station within the system.
Operating Procedure
To park a call from the ATTENDANT CONSOLE [A-3]: 
1. The Attendant presses the CALL PARK key; the CALL PARK number (individual Attendant number) is
automatically selected and displayed at the ATTENDANT CONSOLE [A-3]. 
2. The Attendant receives service set tone. 
3. The Attendant presses either the RELEASE or CANCEL key.
To retrieve a parked call from any station within the system:
1. Dial the CALL PARK remote retrieval code and the individual Attendant number that has parked a call;
the parked call is reconnected.
Note:An Attendant cannot retrieve a parked call.
To park a call from a station:
1. Momentarily press the switch hook; receive special dial tone.
2. Dial the CALL PARK access code; receive service set tone.
3. Replace the handset.
To retrieve a parked call from the originating station: 
1. Dial the CALL PARK local retrieval code; the parked call is reconnected.
To retrieve a parked call from a different station:
1. Dial the CALL PARK remote retrieval code and the number of the station that parked the call; the parked
call is reconnected.
Service Conditions
1. Calls parked by a station are automatically parked on that stations extension number. The My-line number
is used for a Dterm.
2. CALL PARK may be activated only during calls involving two parties.
3. The system provides one Attendant CALL PARK number for each Attendant. The individual Attendant
number is the CALL PARK number. See INDIVIDUAL ATTENDANT ACCESS [I-6].
4. A station or Attendant can only park one call at a time. If a station or Attendant attempts to park a second
call, reorder tone will be heard.
5. This feature may be assigned to stations via CLASS OF SERVICE - INDIVIDUAL [C-15] programming
in System Data.
6. The dedicated key (for parking calls) on the Attendant Console is located between the HOLD and Busy
Verification (BV) keys. An Attendant cannot use a CALL PARK access code.
7. A user can park a call only by dialing a CALL PARK access code.
8. Stations can originate and receive calls while having a call parked.
9. The following features cannot be activated to a station that has set CALL PARK:
ATTENDANT CAMP-ON WITH TONE INDICATION [A-1]
ATTENDANT OVERRIDE [A-7]
BUSY VERIFICATION [B-3] 
						

							NEAX2400 IMX Business Features and Specifications
Page 154NDA-24221, Issue 3
C-29 Call Park
Service Conditions (cont’d)
CALL WAITING - ORIGINATING [C-31]
CALL WAITING - TERMINATING [C-12]
EXECUTIVE RIGHT-OF-WAY [E-1, E-1D]
10. A station in an ATTENDANT-CONTROLLED CONFERENCE [A-2] cannot be parked.
11. There is no limit to the number of calls that can be parked simultaneously within a system.
12. A parked call will recall to the station that has set the CALL PARK. The recall timer is preprogrammed
into System Data. A call parked by the Attendant will not recall.
13. CALL PARK is denied for the following station status:
ATTENDANT OVERRIDE [A-7]
BOSS-SECRETARY OVERRIDE - D
term [B-5D]
BUSY VERIFICATION  [B-3, B-9]
CALL TRANSFER [C-10, C-11, C-11D]
CALL WAITING - ORIGINATING [C-31]
CALL WAITING - TERMINATING [C-12]
CONSULTATION HOLD - ALL CALLS  [C-17, C-58]
DATA LINE SECURITY  [D-12, D-66]
DIAL ACCESS TO ATTENDANT  [D-2, D-71]
EXCLUSIVE HOLD - D
term[E-4D] 
EXECUTIVE RIGHT-OF-WAY  [E-1, E-8]
NON-EXCLUSIVE HOLD - D
term[N-7D]
PRIVACY RELEASE [P-18] 
THREE-WAY CALLING  [T-2]
VOICE CALL  [V-2, V-7]
14. CALL PARK is denied for the following Attendant Console status:
ATTENDANT OVERRIDE [A-7]
BUSY VERIFICATION [B-3]
CALL TRANSFER - ATTENDANT [C-10]
Call on Hold
THREE-WAY CALLING  [T-2]
15. An Attendant Console cannot be parked.
16. A CALL PARK connection remains parked until retrieved or until the party disconnects.
17. It is not possible to park a call that is on the “DEST” side of the Attendant connection. It must be on the
“SRC” side of the Attendant Console.
Interactions
Only calls directly terminated to the Attendant Console can be parked. This includes calls transferred to the
Attendant from another station or Attendant Console. 
						

							NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 155
Call Pickup - Direct C-30
C-30  Call Pickup - Direct
General Description
This feature allows a user to pick up a call to any other station in the system by dialing a specific CALL PICKUP-
DIRECT code.
Operating Procedure
To pick up an incoming call:
1. Lift the handset; receive dial tone. 
2. Dial the CALL PICKUP - DIRECT code; receive special dial tone. 
3. Dial the specific telephone number to be picked up; incoming call is connected to user station.
Service Conditions
1. This feature is provided on a per-line basis, based on the station CLASS OF SERVICE - INDIVIDUAL
[C-15].
2. A station in a fully restricted class cannot answer a central office incoming call using CALL PICKUP -
DIRECT.
3. If the ringing call is a result of CALL BACK [C-1], CALL HOLD [C-6] recall, or OUTGOING TRUNK
QUEUING [O-2] recall, it cannot be picked up by any station.
4. This feature cannot be accessed from the ATTENDANT CONSOLE [A-3].
5. The stations in this procedure can belong to the different TENANT [T-12] groups. A TN2 can pick up a
TN1 call.
6. A busy station can accomplish CALL PICKUP - DIRECT by placing an existing call on CALL HOLD
[C-6].
7. CALL PICKUP - DIRECT cannot be accessed while in the CONSULTATION HOLD-ALL CALLS [C-
17] mode.
8. When a station holds a call (CALL HOLD) terminated through FCCS link, the station cannot pick up a
call.
9. When both the calling station and the station that will pick up a call hold the call, if one of the held calls
is terminated through FCCS link, the station cannot pick up the call.
10. The call terminated through FCCS link cannot be picked up from the other station in the system by dialing
the Physical Station Number.
Interactions
1. After answering via CALL PICKUP-DIRECT, the CALL TRANSFER-ALL CALLS [C-11] feature can
be used.
2. A STATION MESSAGE DETAIL RECORDING [S-10] CALL PICKUP-DIRECT record is created
showing the station dialing the CALL PICKUP-DIRECT code and the call picked up. 
						

							NEAX2400 IMX Business Features and Specifications
Page 156NDA-24221, Issue 3
C-31 Call Waiting - Originating
C-31 Call Waiting - Originating
General Description
This feature provides selected stations with Camp-On capability to a busy internal station.
Operating Procedure
To activate CALL WAITING - ORIGINATING: 
1. Dial the desired telephone number; receive busy tone. 
2. Switch hook flash, receive special dial tone, dial the CALL WAITING - ORIGINATING code; or press
the CW key on the D
term. 
3. Receive Call Waiting ringback tone. Call Waiting Tone (3 beeps) is sent to the busy station. 
OR 
1. Dial the CALL WAITING - ORIGINATING access code; receive dial tone. 
2. Dial the desired telephone number.
3. If the called station is busy, CALL WAITING - ORIGINATING is automatically set; receive Call Waiting
ringback tone. Call Waiting Tone (3 beeps) will be sent to the busy station.
Note:Soft key can be used for the Dterm Series E.
To answer a CALL WAITING - ORIGINATING call:
1. Call Waiting Tone is heard during a call in progress.
2. Switch hook flash, or press the ANSWER key on the D
term to hold the existing call.
3. The CALL WAITING - ORIGINATING call is automatically connected.
4. Another switch hook flash or pressing the ANSWER key can be used to return to the original call, and the
second call will be held.
OR 
1. Call Waiting Tone is heard during the call in progress.
2. The called station hangs up; priority ringing is sent.
3. Lift the handset to answer.
Service Conditions
1. Once CALL WAITING - ORIGINATING is activated to a given station, other stations attempting CALL
WAITING - ORIGINATING to this station will receive reorder tone.
2. Call Waiting Tone is 3 bursts, 200 ms ON and 200 ms system data. The repetition rate can be programmed
in system data.
3. Periodic Call Waiting tone can be eliminated by system data programming on a per-tenant basis.
4. The ability to activate this feature must be assigned in the call originators CLASS OF SERVICE -
INDIVIDUAL [C-15] programming.
5. CLASS OF SERVICE - INDIVIDUAL [C-15] for the called station must be programmed for CALL
WAITING - TERMINATING [C-12].
6. There is no limit to the number of stations that may access this feature simultaneously.
7. CALL WAITING - ORIGINATING is denied when the called station is connected to the ATTENDANT
CONSOLE [A-3].
8. CALL WAITING - ORIGINATING can be set only if the called station is busy on a two-party call with
another station or trunk. 
						

							NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 157
Call Waiting - Originating C-31
Service Conditions (cont’d)
9. When the called station goes on-hook, the Call Waiting ringback tone changes to normal ringback tone to
the calling station.
10. CALL WAITING-ORIGINATING cannot be activated while in CONSULTATION HOLD [C-17] mode.
11. CALL WAITING-ORIGINATING cannot be used in conjunction with DIAL ACCESS TO
ATTENDANT [D-2]. 
12. CALL BACK [C-1] activation is denied if a call is waiting at the calling or called station line.
13. If a station has set CALL FORWARDING [C-2, 3, 5], a call will wait at the target station if CALL
WAITING - TERMINATING is provided via CLASS OF SERVICE [C-15].
14. CALL WAITING - TERMINATING [C-12] at the called station can be restricted by CLASS OF
SERVICE [C-15]. In this case, the calling station receives busy tone and can set CALL BACK [C-1].
15. ATTENDANT CAMP-ON [A-1] Tone is 1-burst tone and Call Waiting Tone from the incoming trunk
call is 2-burst tones to the busy station.
16. EXECUTIVE RIGHT-OF-WAY [E-1] is denied a two-party connection that has a call waiting.
17. STATION HUNTING [S-7, 8, 9] takes precedence over Call Waiting.
18. Priority ringing is: 
0.4 sec. ON 0.2 sec. OFF 0.8 sec. ON 
0.2 sec. OF 0.4 sec. ON 0.4 sec. OFF
19. These features are denied if a call is waiting at the calling or called station:
ATTENDANT CAMP-ON WITH TONE INDICATION [A-1]
ATTENDANT OVERRIDE [A-7]
BOSS-SECRETARY OVERRIDE - D
term [B-5D]
BUSY VERIFICATION  [B-3]
CALL BACK [C-1]
CALL TRANSFER [C-10, C-11, C-11D]
CALL WAITING - TERMINATING [C-12]
DIAL ACCESS TO ATTENDANT  [D-2]
EXCLUSIVE HOLD - D
term[E-4D]
EXECUTIVE RIGHT-OF-WAY  [E-1, E-8]
NON-EXCLUSIVE HOLD - D
term[N-7D]
PRIVACY RELEASE [P-18]
THREE-WAY CALLING  [T-2]
20. CALL WAITING - ORIGINATING cannot be activated if the target station has accessed, entered, or is
engaged in any of the following features or modes:
ATTENDANT CAMP-ON WITH TONE INDICATION [A-1]
ATTENDANT OVERRIDE [A-7]
BOSS-SECRETARY OVERRIDE - D
term [B-5D]
BUSY VERIFICATION  [B-3, B-9]
CALL BACK [C-1]
CALL HOLD [C-6, C-6D]
CALL TRANSFER [C-10, C-11, C-11D]
CALL WAITING - TERMINATING [C-12]
CONSULTATION HOLD - ALL CALLS [C-17, C-17D]
DATA LINE SECURITY [D-12]
DATA PRIVACY ON DEMAND [D-17]
DIAL ACCESS TO ATTENDANT  [D-2, D-71]
DICTATION ACCESS [D-3] 
						

							NEAX2400 IMX Business Features and Specifications
Page 158NDA-24221, Issue 3
C-31 Call Waiting - Originating
Service Conditions (cont’d)
EXCLUSIVE HOLD - Dterm[E-4D]
EXECUTIVE RIGHT-OF-WAY  [E-1, E-8]
NON-EXCLUSIVE HOLD - D
term[N-7D]
OFF-HOOK QUEUING [O-7]
OUTGOING TRUNK QUEUING [O-2, O-2D]
PRIVACY - D
term [P-14D]
PRIVACY RELEASE [P-18]
THREE-WAY CALLING  [T-2, T-2D]
VOICE CALL - D
term[V-2D]
21. The following service features take precedence over CALL WAITING - ORIGINATING:
CALL FORWARDING - ALL CALLS [C-5]
CALL FORWARDING - BUSY LINE [C-3]
STATION HUNTING - CIRCULAR [S-7]
STATION HUNTING - SECRETARIAL [S-8]
STATION HUNTING - TERMINAL [S-9]
Interactions
1. When Station A directs the second CALL WAITING-ORIGINATING to a given station, Station A will
receive reorder tone.
2. A CALL WAITING-ORIGINATING call is answered by flashing the switch hook of a single-line set or
pressing the ANSWER or TRANSFER keys of a D
term. CALL TRANSFER-ALL CALLS [C-11] is not
allowed. If the TRANSFER key on a Dterm or the switch hook is flashed on a single-line set, the
SPLITTING-Dterm [S-4D] feature is being used.
3. CALL WAITING-ORIGINATING is denied toward a TIE Line. 
						

							NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 159
Consecutive Dialing - Attendant C-33
C-33 Consecutive Dialing - Attendant
General Description
This feature gives the ATTENDANT CONSOLE [A-3] the ability to generate DTMF signals while engaged in a
station/trunk connection. These DTMF signals are generated via the dial key pad of the ATTENDANT CONSOLE
[A-3].
Operating Procedure
No manual operation is required.
Service Conditions
1. The ATTENDANT CONSOLE [A-3] can transmit DTMF signals under the following conditions: 
a.) When the ATTENDANT CONSOLE [A-3] originates a trunk call while an internal station is
holding, DTMF signals can be transmitted to the trunk or station but not to both in a three-way
connection.
b.) When the ATTENDANT CONSOLE [A-3] originates a trunk call while another trunk call is on
hold, DTMF signals can be transmitted to either trunk but not to both in a three-way connection. 
c.) When the ATTENDANT CONSOLE [A-3] originates an internal station call while holding a
station or trunk, DTMF signals can be transmitted to either station or trunk but not to both in a
three-way connection. 
d.) When the ATTENDANT CONSOLE [A-3] originates/answers an internal station or trunk call
and remains engaged in the connection. If the START key is pressed, DTMF signals cannot be
transmitted from the ATTENDANT CONSOLE [A-3] (even when DTMF signal sending is
selected in the System Data).
2. All digits (DTMF signals) generated by the ATTENDANT CONSOLE [A-3] will not appear on the
ATTENDANT CONSOLE [A-3] display.
3. Additional digits can be dialed after the trunk soft-hold timer has timed out or after the trunk answer signal
has been received.
4. If the ATTENDANT CONSOLE [A-3] overrides a connection between a station/trunk and a station/trunk,
the ATTENDANT CONSOLE [A-3] may generate DTMF signals.
5. After answering any of the following calls: the Attendant can send DTMF signal to the calling party by
pressing key pad while connected with the call; or the Attendant can hold the answered call and transfer
it to a specific destination. Either function can be selected through the System Data.
Ring-down Operator call 
Individual Attendant Call Listed Directory Number
Recall CALL FORWARDING [C-2, 3, 5] to Attendant
OFF-HOOK ALARM [O-6] CALL FORWARDING - INTERCEPT [C-25] to Attendant
PRIORITY CALL [P-9] CCIS Incoming Call
HOUSE PHONE [H-2] (Hot Line)
6. If the Attendant answers an incoming call transferred from one ATTENDANT CONSOLE to another, by
INTER-POSITION TRANSFER [I-5], DTMF signals cannot be generated from the ATTENDANT
CONSOLE on which the transferred call has been answered. 
						

							NEAX2400 IMX Business Features and Specifications
Page 160NDA-24221, Issue 3
C-59 Called Number Display - Attendant
C-59 Called Number Display - Attendant
General Description
If a call is transferred to the ATTENDANT CONSOLE [A-3] as a result of:
DO NOT DISTURB [D-11]
CALL FORWARDING - ALL CALLS [C-5]
CALL FORWARDING - BUSY LINE [C-2]
CALL FORWARDING - DONT ANSWER [C-3]
CALL FORWARDING - INTERCEPT/ ANNOUNCEMENT [C-25]
Information pertaining to the called station is displayed on the Attendant Console.
Operating Procedure
1. The Attendant answers an incoming call.
a.) The DEST lamp lights.
b.) The Called telephone number is displayed.
2. The Attendant presses the SRC button.
a.) The DEST lamp goes off, and the SRC lamp lights.
b.) Either the calling partys tenant number is displayed, or RSC number and telephone number are
displayed.
Service Conditions
1. This service is effective when a station-to-station call or a DID call has been routed to an Attendant
Console as a result of:
DO NOT DISTURB [D-11],
CALL FORWARDING - ALL CALLS [C-5],
CALL FORWARDING - BUSY LINE [C-2],
CALL FORWARDING - DONT ANSWER [C-3], or
CALL FORWARDING - INTERCEPT/ANNOUNCEMENT [C-25], and is answered by the
Attendant.
2. If the Attendant presses the SRC button while the called telephone number is displayed, the display
changes to the number of the calling party. The called telephone number cannot be displayed again.
3. While the called telephone number is displayed, the Attendant can transfer the call to a desired station by
keying the destination number on the keypad. In this case, the called telephone number of that call cannot
be displayed again.
4. While the called telephone number is displayed, the Attendant can place the call on hold by pressing the
HOLD key. The called telephone number is displayed again when the Attendant picks up the call again.
5. While the called telephone number is displayed, the Attendant can set CALL PARK [C-29] service. The
called telephone number cannot be displayed again.