NEC Neax 2400 Imx Business Features And Specifications

							NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 261
Faulty Trunk Report F-6
F-6 Faulty Trunk Report
General Description
This feature allows a station to report a noisy or faulty trunk number by dialing a special access code before hanging
up. The FAULTY TRUNK REPORT consists of a trunk number, telephone number, associated time division switch
and reported time. This information is displayed at the MAINTENANCE ADMINISTRATION TERMINAL
(MAT) [M-18] and/or system printer.
Operating Procedure
To enter a FAULTY TRUNK REPORT: 
1. Switch hook flash before disconnecting; receive special dial tone.
2. Dial the FAULTY TRUNK REPORT access code; receive service set tone. 
3. The MAT records the FAULTY TRUNK REPORT and returns the line to the original connection.
Service Conditions
1. This feature may be accessed during any station-to-station or station-to-trunk connection.
2. The following information will appear on a station-to-station FAULTY TRUNK REPORT: 
a.) station at which the operation was performed
b.) called telephone number 
c.) time division switch
d.) time and date.
3. The following information will appear on a station-to-trunk FAULTY TRUNK REPORT:
a.) station at which the operation was performed
b.) route number and trunk number 
c.) time division switch 
d.) time and date.
4. Stations are assigned this feature according to CLASS OF SERVICE - INDIVIDUAL [C-15]
programming in system data.
5. When this feature is activated, a supervisory alarm (SUP) will appear on the system.
Interactions 
1. When this feature is activated, System Message [6-H] Faulty Trunk is generated. This message is sent to
the MAT or fault printer.
2. FAULTY TRUNK REPORT data is displayed/printed in the hexadecimal numbering system.
3. The FAULTY TRUNK REPORT is displayed/printed periodically or can be obtained directly with the
DFTD, Display of System Message command.  
						

							NEAX2400 IMX Business Features and Specifications
Page 262NDA-24221, Issue 3
F-7 Forced Account Code
F-7 Forced Account Code
General Description
This feature is a variation of the ACCOUNT CODE [A-18] feature, which makes it mandatory to enter an
ACCOUNT CODE (up to 10 digits) for all outgoing calls. The account code must be dialed before dialing the
outgoing number. Calls are processed only when the dialed account code is valid.
The FORCED ACCOUNT CODE can be masked on the D
term display if necessary using the AUTHORIZATION
CODE DISPLAY ELIMINATION [A-99].
Operating Procedure
When dialing an outgoing call:
1. Lift the handset; receive dial tone.
2. Enter the access code; receive service set tone.
3. Enter the FORCED ACCOUNT CODE (up to 10 digits); receive dial tone.
4. Dial the desired number.
Note:The access code for FORCED ACCOUNT CODE will be a maximum of 3 digits.
Service Conditions
1. The maximum number of digits per ACCOUNT CODE [A-18] is ten.
2. If both FORCED ACCOUNT CODE and AUTHORIZATION CODE [A-20] are provided in the system,
the maximum number of codes are 20,000.
 (Note)
Note:Capacity depends on system configuration.
These specifications are based on the digits being assigned as follows:
1st digit: A (when A equals a unique digit from 0 - 9)
2nd digit: B - C (when b, c equal any two unique digits from 0 - 9)
3rd digit:  D-E (when d, e equal any two unique digits from 0 - 9)
4th digit: F-G-H (when f, g, h equal any three unique digits from 0 - 9)
5th - 8th digits: Any combination 0 - 9
9th & 10th digits: Assigned using the checksum. These are for validation purposes only.
Note:See ETI: 082 for details on AUTHORIZATION CODE/FORCED ACCOUNT CODE [F-7] assignment.
3. AUTHORIZATION CODE [A-20] and FORCED ACCOUNT CODE cannot be provided simultaneously
for the same TENANT SERVICE [T-12] group. System Data programming determines whether
AUTHORIZATION CODE [A-20] or FORCED ACCOUNT CODE is provided for each Tenant.
4. Stations are assigned this feature according to CLASS OF SERVICE - INDIVIDUAL [C-15]
programming in System Data.
5. An assigned FORCED ACCOUNT CODE can be used for REMOTE ACCESS TO SYSTEM [R-2].
6. FORCED ACCOUNT CODE can be recorded on SMDR [S-10] for INWATS and central office incoming
calls, when used in conjunction with REMOTE ACCESS TO SYSTEM [R-2]. A maximum of 10 digits
can be registered as an account code for SMDR purposes.
7. When used in conjunction with REMOTE ACCESS TO SYSTEM [R-2], FORCED ACCOUNT CODE
cannot be registered on SMDR if the incoming calls are terminated to stations via night service or DID
[D-8]. 
8. FORCED ACCOUNT CODE can be output in the SMDR [S-10] record for outgoing calls from a station
handled with OUTGOING TRUNK QUEUING [O-2]. 
						

							NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 263
Forced Account Code F-7
Service Conditions (cont’d)
Note:There are two methods of FORCED ACCOUNT CODE assignment. These methods are Full Implementation and the
Check Sum method. In the Full Implementation method, the whole FORCED ACCOUNT CODE is assigned in the
AATC command and System Data 1, Indexes 12, 13, & 14 are assigned 00H. In the Check Sum method, partial
assignment for each FORCED ACCOUNT CODE is assigned in the AATC command. The last one or two digits
(programmable option) are determined according to the data assignments in ASYD, System Data 1, Indexes 12, 13, &
14. 
Interactions
1. If FORCED ACCOUNT CODES are used on a per-tenant basis, AUTHORIZATION CODES [A-20] and
ACCOUNT CODES [A-18] are not.
2. Station and Remote Access users share the same FORCED ACCOUNT CODES, assigned in AATC.
3. There are no restrictions regarding the first digit of FORCED ACCOUNT CODES except what is
programmed in AMND. Tenant 0 does not conflict with the PBX numbering plan. This is true when
separate tenant tables are provided. If common tenant tables are used, a conflict between LCRS and OGC
(A) used with SMDR will occur.
Note:The Access Code to the FORCED ACCOUNT CODES feature must be assigned within the PBX numbering plan.
4. When a Dterm user initiates the LAST NUMBER CALL-Dterm [L-6D] feature, the FORCED ACCOUNT
CODE will be recorded if previously dialed. 
5. The AMND command determines the length of FORCED ACCOUNT CODES based on the first digit of
the code. For example, FORCED ACCOUNT CODES beginning with the digit 4 can be assigned as six
digits long, and codes beginning with 5 can be assigned as three digits long.
6. PEG COUNTS [P-7] of invalid FORCED ACCOUNT CODES are not available.
7. FORCED ACCOUNT CODES can be dialed by a user when establishing a CONSULTATION HOLD [C-
17] connection.
8. Access to the FORCED ACCOUNT CODE feature is determined by the station’s CLASS OF SERVICE-
INDIVIDUAL [C-15].
9. FORCED ACCOUNT CODES cannot be programmed for use via SPEED CALLING-SYSTEM,
GROUP, INDIVIDUAL [S-7, 8, 9] features. As a feature to make outgoing calls, SPEED CALLING [S-
7, 8, 9] does not first provide translation for feature access. However, FORCED ACCOUNT CODES can
be programmed as part of the D
term SPEED CALLING-ONE TOUCH [S-26D] feature.  
						

							NEAX2400 IMX Business Features and Specifications
Page 264NDA-24221, Issue 3
F-17 Flexible Assignment of Function Buttons
F-17  Flexible Assignment of Function Buttons
General Description
This feature allows Dterm function (feature) buttons (REDIAL, FEATURE, SPEAKER, CONF, ANSWER,
RECALL, HOLD, and TRANSFER) to be flexibly assigned on each individual Dterm. 
Function (feature) buttons are programmed through the Maintenance Administration Terminal (MAT) and are part
of System Data.
Service Conditions
1. A feature button cannot be used as a line button.
2. SPEAKER, ANSWER, FEATURE, CONF, and REDIAL should be assigned to feature buttons that have
lamps.
3. SPEAKER must always be assigned.
4. RECALL and TRANSFER must be assigned because they are used to indicate a pause (-), Hooking (H)
(!), and Voice Call (V) when programming a SPEED CALLING - ONE TOUCH - D
term [S-26D]
destination number. 
						

							NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 265
Follow Phone F-31
F-31 Follow Phone 
General Description
This feature allows individual station data of a terminal to be exchanged with another without the assistance of
MAT. The result of the exchange is printed out in the system message. The exchange of terminal data by this service
is called SWAP service. The following information is included in the system message:
a.) Successful activation: Station data change notice.
b.) Unsuccessful activation: Station data change notice and error code to indicate the restricted
condition.
Operating Procedure
To operate: (To swap the station data of Station A (202) for Station B (209), operating from Station A)
1. Go off-hook; receive dial tone.
2. Dial the Swap service access code; receive special dial tone. The LCD displays: 
3. Dial the Station Bus number (209); receive service set tone. The LCD displays: 
4. Replace the handset; the service will be activated.
When the service is restricted, the user hears reorder tone after dialing the target telephone number. The
LCD displays:
Flashing
To confirm: 
5. Dial 202 from Station A; Station B rings, and Station A receives ringback tone, or vice versa.
Service Conditions
1. This service is available for the following telephone class:
TEC= 1: Analog telephone - DP (10P)
2: Analog telephone - PB 
3: Analog telephone - DP/PB 
4: Analog telephone - DP (20P) 
12: Digital terminal (D
term)
2. This service is available between the same type of terminals.
3. The target station has to be idle in order to activate this service. In case the station is busy or lock out is
set, the service will be restricted.
4. This service is available for the terminals that belong to the same Tenant or Module Group.SWAP
                  (Time Display) 
SWAP OK
209
                  (Time Display) 
REST
209
                   (Time Display)  
						

							NEAX2400 IMX Business Features and Specifications
Page 266NDA-24221, Issue 3
F-31 Follow Phone
Service Conditions (cont’d)
5. Following data assigned to each Dterm will be cleared when this service is activated:
DO NOT DISTURB [D-11] 
LAST NUMBER CALL [L-6]
MESSAGE REMINDER [M-19]
SAVE AND REPEAT [S-24]
6. This service is not available for the following stations: 
a.) Night station (ACSI)
b.) HOT LINE [H-1] station 
c.) HOUSE PHONE [H-2]
d.) Data line, or D
term that has a data line assigned
e.) Station setting/being set CALL BACK [C-1] or OUTGOING TRUNK QUEUING [O-2] 
f.) Stations where following services are set:
CALL FORWARDING - ALL CALLS [C-5] 
CALL FORWARDING - BUSY LINE [C-2] 
CALL FORWARDING - DONT ANSWER [C-3] 
MESSAGE WAITING INDICATION - D
term [M-85D]
g.)  DIT [D-7]
h.) D
term calling from a sub-line.
i.) Station which has set or has been set for Busy service.
Note:The service is available after the message is cancelled.
7. The following information is swapped when this service is activated:
Note 1:The Add-On Module key information of Dterm does not swap.
Note 2:There are some hardware/firmware limitations in order to swap all the Speed Calling key information. The Speed
Calling key assigned in the feature keys does not swap.Item Data Swapped in FOLLOW PHONE ServiceStation Type
Single Line D
term
1. Feature key information Not Available Available
2. Add-On Module key information 
(Note 1)Not Available Available
3. Flexible line/feature key information  Not Available Available
4. Speed Calling - One Touch data 
(Note 2)Not Available Available
5. Intercom information (Automatic, Manual, Dial) Not Available Available
6. Telephone Number Available Available
7. Route Restriction Class Available Available
8. Service Class Available Available
9. Speed Calling - Group/Station data Available Available
10. Phantom Number Available Available
11. Name Display information Available Available 
						

							NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 267
Follow Phone F-31
Service Conditions (cont’d)
12. When this service is activated, the key information of Dterm, which has the target station as a multi-line
will be changed automatically. For example:
13. If the multi-line LED of D
term is lit (busy) when the station swaps, the line LED key may not light
immediately after the service is activated. The LED light normally after the user goes on-hook.
14. For the stations that belong to the following service groups, this service is available only for those stations
belonging to the same group.
CALL PICKUP [C-7, 30] 
CALL PARK [C-29] 
STATION HUNTING - CIRCULAR [S-7] 
STATION HUNTING - TERMINAL [S-9] 
UCD [U-1]
Note:In case of STATION HUNTING - SECRETARIAL [S-8], the function as the secretarial station does not swap even
when the station swaps. (The secretary station is not considered as a member of the hunt group.)
15. When following station activates this service, its destination station is not swapped.
a.) Station where following services are set: 
  CALL FORWARDING - BUSY LINE set by the system 
  CALL FORWARDING - DONT ANSWER set by the system 
  CALL FORWARDING - INTERCEPT/ANNOUNCEMENT [C-25]
b.) Predetermined station for HOTLINE [H-1] 
c.) Predetermined station for OFF-HOOK ALARM [O-6]
d.) DIRECT-IN TERMINATION (DIT) [D-7] station
16. If D
term has individual terminal data assigned, this service is available for Dterms with identical terminal
data.
17. This service is not available for:
a.) D
term with OAI service key. 
b.) ACD agent console and supervisory console.
c.) D
term with CALL WAITING LAMP - UCD [C-76].
18. This feature cannot be activated between Dterms of different types. When different Dterms are used, there
may be cases where the incoming call cannot be answered or some services cannot be activated, due to
lack of line/feature keys. In this case, the data can be restored by activating the service again or by
exchanging the terminal sets.
19. When activating this service, the terminals cannot be exchanged. (There may be some inconvenience if
number of Speed Calling keys, etc. differ between the terminals.)
20. When activating this service, swap of the Speed Calling - One Touch key data start upon replacement of
the handset. It takes approximately 42 seconds for the Speed Calling key data to swap, and during this
time, Follow Phone Service and Speed Calling - One Touch operations are restricted.
 
                                                            
Station A Station B Station C
Station A Station B Station C -My Line 200
-My Line 200 -My Line 202
-My Line 203
-My Line 203
-My Line 200 -My Line 202
-My Line 203-My Line 203
-My Line 202 
						

							NEAX2400 IMX Business Features and Specifications
Page 268NDA-24221, Issue 3
F-31 Follow Phone
Service Conditions (cont’d)
21. After this service is activated, and if DM load reset is activated before the data is backed up to the hard
disk, the stations return to the previous status. However, this is not the case with the Speed Calling - One
Touch keys.
22. The DSS Console data does not swap. The My Line of the connected D
term may swap, but in this case,
reassignment of DSS data and cabling will be necessary. The above is the same when using DSS as an
Add-On Module.
23. This feature is only available for stations in the same node within the FCCS network.
Interactions
This service is restricted for a Dterm using Expanded Multiple Line Operation - Dterm [E-26]. 
						

							NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 269
Flexible Routing - FCCS F-35
F-35  Flexible Routing - FCCS
General Description
With this feature, an FCCS trunk call can automatically be routed via a non-FCCS trunk (C.O. or Tie Line), if all
the FCCS trunks are busy or a Data Link Failure occurs at the FCH card.
Operating Procedure
No manual operation is required.
Service Conditions
1. This feature is activated when all FCCS trunks are busy, a transmission failure occurs, or FCCS Link
Failure (Layer 2 down) occurs at the FCH card.
2. Call origination through a trunk assigned as an alternative route should be established normally.
Numbering plan data for the external alternative route should be programmed prior to this feature.
3. This feature is available only when the called party is an analog station, a D
term or an ISDN terminal. This
feature is not available for a wireless terminal, or a DAT/Paging trunk.
4. When an incoming call from C.O./Tie Line encounters all FCCS trunk busy and it is routed to a Tie Line
trunk by this feature, the normal Tie Line service is applied.
5. Only the LCR or LCRS is applied for alternate routing to a Tie Line/C.O. line for Tie Line. (The signaling
system is limited to ISDN or CCIS.)
6. The access code for the alternative route is a maximum of 24 digits, assigned by the AFRFL command.
7. When the selected non-FCCS trunks (LCR/LCRS) are also busy, route selection is performed according
to the LCR/LCRS table. The same is performed when the section encounters an FCCS trunk busy again.
Interactions
1. The following services can be provided with this feature:
CALL FORWARDING - BUSY LINE [C-2]
CALL FORWARDING - DON’T ANSWER [C-3]
CALL FORWARDING - ALL CALLS [C-5]
CALL TRANSFER - ALL CALLS [C-11]
CALL FORWARDING - ALL CALLS - ANNOUNCEMENT [C-69] 
(Note 1)
DIRECT INWARD DIALING (DID) [D-8]
DISTINCTIVE RINGING [D-10] 
(Note 2)
INTERMEDIATE STATION NUMBER DISPLAY - Dterm[I-10D] (Note 3)
PRIORITY CALL [P-9]
REMOTE ACCESS TO SYSTEM [R-2]
STATION HUNTING [S-7,8,9] 
(Note 4)
STATION-TO-STATION CALLING [S-11]
STEP CALL [S-13] 
(Note 5)
SPEED CALLING - GROUP [S-23]
SERVICE DISPLAY - Dterm[S-25D] (Note 3)
SPLIT CALL FORWARDING [S-99] (Note 6)
UNIFORM CALL DISTRIBUTION [U-1] (Note 4)
Note 1:Available when CCIS is activated in the network.
Note 2:When a call terminates from the alternative route, the ringing for the trunk call is provided. 
						

							NEAX2400 IMX Business Features and Specifications
Page 270NDA-24221, Issue 3
F-35 Flexible Routing - FCCS
Interactions (cont’d)
Note 3:The display is changed depending on the specification of ACIS.
Note 4:Has priority over the FLEXIBLE ROUTING - FCCS service. FLEXIBLE ROUTING - FCCS is activated only when
the FCCS trunk for the destination station is busy.
Note 5:A trunk is used after the call encounters station busy between the stations in the FCCS network.
Note 6:Available only at the time of the data assignment for alternative route.
2. The following services are available when the alternative route is CCIS and the service is provided in the
CCIS network:
CALL FORWARDING - ALL CALLS - CCIS [C-45]
CALL FORWARDING - BUSY LINE - CCIS [C-46]
CALL FORWARDING - DON’T ANSWER - CCIS [C-47]
CALLING NUMBER DISPLAY - CCIS [C-52]
DATA PRIVACY ON DEMAND - CCIS [D-68]
DIGITAL DISPLAY - CCIS [D-72]
DISTINCTIVE RINGING - CCIS [D-75]
MESSAGE REMINDER - CCIS [M-34]
NAME DISPLAY - SYSTEM - CCIS [N-37]
STEP CALL - CCIS [S-59]
VOICE CALL - CCIS [V-7]