NEC Neax 2400 Imx Business Features And Specifications
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NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3 Page 31 Automatic/Manual Intercom A-30 Interactions 1. The RECALL key will not operate on an INTERCOM call. 2. THREE-WAY CALLING [T-6] must first be provided. 3. The AICD Command must be assigned before the AKYD command. 4. When assigning the PRI parameter in AKYD, the following data selections are available. 5. No programming is required to enable the SIG key to remain active at all times. 6. The SIG key, when pressed by a calling station, will interrupt other ringing signals at the called station. 7. Hands-Free operation is available with AUTOMATIC/MANUAL INTERCOM. When an incoming call terminates to a station, by pressing the SPEAKER key, the line seized is based on the PRI assignment of the AKYD command. 8. MANUAL SIGNALING [M-47] will not operate if the DATA key has been pressed. Priority PRI123 0Prime Line - - 1 Dial Intercom Prime Line - 3 Automatic Intercom Prime Line - 3 Manual Intercom Prime Line - 4 Automatic Intercom Manual Intercom Prime Line
NEAX2400 IMX Business Features and Specifications Page 32NDA-24221, Issue 3 A-52 Account Code - Attendant A-52 Account Code - Attendant General Description This feature provides the ATTENDANT CONSOLE [A-3] with the capability to enter an Account Code into the system after talking with a CO outgoing/incoming call. Operating Procedure The Attendant talks with the CO trunk call. 1. Press the START key. 2. Dial the Account Code feature access code. Service set tone is heard. 3. Dial the Account Code (up to 10 digits). 4. Dial the desired telephone number. Service Conditions 1. The Account Code may be a maximum of 10 digits. 2. When the Account Code is entered again for the same call and station, the last code entered will be recorded on SMDR [S-10, 47]. 3. Account Code dialing is available for an ATTENDANT CONSOLE [A-3] connected to a trunk. 4. The feature access code for Account Code will be a maximum of 3 digits. 5. An Attendant can enter an Account Code of fewer digits than the maximum length defined, indicating the end of entry by the pound “#” key.
NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3 Page 33 All Zone Paging A-53 A-53 All Zone Paging General Description This feature provides both the Attendant and a user with dial access to multiple zone paging equipment. Operating Procedure To operate from a station: 1. The station goes off-hook; receives dial tone. 2. The station dials the ALL-ZONE PAGING access code. 3. Connections to multiple paging equipment are established. Service Conditions 1. This feature allows only Paging access. PAGING TRANSFER [P-10] and MEET-ME PAGING [M-11] are not provided. 2. A maximum of seven Paging Zones can be accessed simultaneously. 3. When a user or an ATTENDANT CONSOLE [A-3] has a held station or trunk, this feature is not activated. 4. If the Paging trunk is busy, the Paging connection is not established to the busy zone. PRIORITY PAGING [P-30] access code + ALL-ZONE PAGING [A-53] access code dialing is possible. Even if this dialing operation is performed, the PRIORITY PAGING [P-30] function is not activated when the line is busy; i.e., it has the same result as ALL-ZONE PAGING access code dialing. 5. One trunk circuit is required for each PAGING ACCESS [P-1]. 6. Amplifiers and speakers must be customer provided. 7. Where TENANT SERVICE [T-12] is provided, separate access codes and hardware should be provided for each tenant. 8. The ALL-ZONE PAGING access code is three digits maximum. (Outgoing Call Alternative [OGCA]) 9. Both the COT card and the TLT card can be used as the paging trunk. 10. Loop signaling is the recommended signaling type. 11. This feature can be activated via FCCS. Interactions 1. MEET-ME PAGING [M-1, 11] and ALL-ZONE PAGING [A-53] can be provided simultaneously in the same system. 2. To directly answer ALL-ZONE PAGING by the Attendant Console, the Paged party should use the INDIVIDUAL TRUNK ACCESS [I-4] feature. 3. Paging is limited to stations, Attendant Consoles, or TIE Trunks. Other parties (CO trunk calls) must have the Attendant Console or user perform the Paging operation. 4. BUSY VERIFICATION [B-3], EXECUTIVE RIGHT-OF-WAY [E-1]: These features will be denied if the Paging route has been assigned for Privacy. Verify the data in the Assignment of Route Data command, ARTD, CDN 44:PRV. If TCL is assigned as Data 8, CDN 44:PRV is not required. 5. For simple ALL-ZONE PAGING, assignments in ASFC are not required. Refer directly to the other Paging service features, such as PAGING TRANSFER [P-10]. 6. The Attendant Console can dial Priority Page access code and release a station. 7. When disconnecting from a Paging trunk, the trunk becomes idle immediately.
NEAX2400 IMX Business Features and Specifications Page 34NDA-24221, Issue 3 A-53 All Zone Paging Interactions (cont’d) 8. ALL-ZONE PAGING is not possible from CONSULTATION HOLD [C-17]. 9. CALL HOLD [C-6]: A Paging trunk cannot be placed on Call Hold. 10. The D term LCD display indicates BUSY when the Paging trunk is Busy. Reorder tone is returned. 11. If Priority Page is to be used with ALL-ZONE PAGING in ARTD, CDN 6:TCL must be assigned as Data 8, Page with ringback tone. SYS1, Index 73 affects the operation of Page routes assigned Page with ringback tone. Therefore, if the Priority Page is used with ALL-ZONE PAGING, then MEET-ME PAGING [M-1, 11] and PAGING TRANSFER [P-10] are not available to the system. 12. Priority Page access will not disconnect an Attendant Console engaged in a Paging trunk connection.
NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3 Page 35 Announcement Service - Attendant A-59 A-59 Announcement Service - Attendant General Description This feature allows the Attendant, via the ATTENDANT CONSOLE [A-3], to hear a prearranged announcement when the Attendant dials a predetermined access code. Operating Procedure 1. Press an idle loop key. 2. Dial the announcement trunk access code. 3. Listen to the message from announcement machine. Service Conditions 1. This feature requires one of the following hardware alternatives: a.) Central Office Trunk (COT) or 2W E&M Trunk and announcement machine. b.) Digital Announcement Trunk (DAT). 2. The following connections are available: a.) multi-connection: several Attendants can connect to one announcement trunk at the same time. b.) single connection: one Attendant can connect to one announcement trunk at a time. 3. This connection can be continuous until the Attendant presses the CANCEL key or can be discontinued after 30 seconds. This function can be selected on a per-announcement trunk, and per-tenant basis. 4. Before connection to the announcement machine is made, the system can be programmed to return ringback tone. This is selected on a per-tenant and per-announcement basis. 5. This service can be provided for a maximum of 127 announcements per-tenant, which includes the announcement trunks for: ANNOUNCEMENT SERVICE [A-15] CALL FORWARDING - ALL CALLS - ANNOUNCEMENT [C-69] CALL FORWARDING - INTERCEPT/ANNOUNCEMENT [C-25] 6. ANNOUNCEMENT SERVICE is provided to FCCS nodes that have no announcement trunk using the trunk in the remote node.
NEAX2400 IMX Business Features and Specifications Page 36NDA-24221, Issue 3 A-60 Attendant-To-Attendant Calling A-60 Attendant-To-Attendant Calling General Description This feature permits an Attendant, via an ATTENDANT CONSOLE [A-3], to access a non-specific free Attendant by dialing the operator access code, or to call a particular ATTENDANT CONSOLE [A-3] by dialing an individual Attendant Identification Number. Operating Procedure 1. Press an idle loop key. 2. Dial the individual Attendant Identification Number or operator call code. Service Conditions 1. An Attendant Identification Number must be published for each Attendant. 2. ATTENDANT NIGHT TRANSFER [A-19] cannot be activated for calls via this feature. 3. The operator call code should be a 1-digit number. Normally, 0 is assigned as the operator call code. 4. No operation keys on the called Attendant Console can be used while performing ATTENDANT-TO- ATTENDANT CALLING. 5. Only the CANCEL key on the calling ATTENDANT CONSOLE [A-3] can be used to disconnect ATTENDANT-TO-ATTENDANT CALLING. 6. An Attendant can receive only one ATTENDANT-TO-ATTENDANT CALL at a time. An INCOMING CALL IDENTIFICATION (ICI) [I-2] key can be designated for receipt of TF: INTER-POSITION TRANSFER CALLs and ATTENDANT-TO-ATTENDANT CALLs. 7. An Attendant cannot extend ATTENDANT-TO-ATTENDANT CALL to any other destination. 8. With an Individual Attendant Identification Number, an Attendant Console/Desk Console within an FCCS network can be specified. 9. When the operator call code is dialed, the call is routed to the predetermined Attendant Console designated by the ASPAL command.
NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3 Page 37 Automatic Idle Return A-69 A-69 Automatic Idle Return General Description This feature enables a Dterm to become idle automatically after the predetermined time when the line is released by the opposite station on-hook, etc., on hands-free or the speaker operation. Operating Procedure No manual operation is required. Service Conditions 1. This service may be assigned at each terminal. 2. This service is not available when the station has a call placed on hold. 3. This service is activated when reorder tone is sent to a D term individually. 4. Release timer for this service can be set on a system basis. 5. Reorder tone is connected according to System Data 1, Index 401, Bits 0 through 3. When the data is set to 0, no tone is connected. For stations not allowed this service, reorder tone is connected 30 seconds after. Interactions 1. OFF-HOOK ALARM [O-6]: AUTOMATIC IDLE RETURN cannot be activated when OFF-HOOK ALARM has already been set. However, when the transferred station assigned by OFF-HOOK ALARM is in the LINE LOCKOUT [L-3] status or make busy status, AUTOMATIC IDLE RETURN is available. 2. When a station places the other party on CALL HOLD [C-6], CALL BACK [C-1] or ATT CAMP-ON WITH TONE INDICATION [A-1], AUTOMATIC IDLE RETURN may not be activated.
NEAX2400 IMX Business Features and Specifications Page 38NDA-24221, Issue 3 A-78 Automatic Number Identification (ANI) A-78 Automatic Number Identification (ANI) General Description This feature automatically sends the Calling Subscribers number to the called party after a response is received from the distant office. This feature is used for outgoing CO calls (e.g., Enhanced 911 (E911) calls) or TIE Line calls using DTMF signaling. Operating Procedure No manual operation is required. Automatic Number Identification (ANI) calls are placed using normal call origination procedures. Service Conditions 1. The ANI feature for Enhanced 911 (E911) outgoing connections is available to the following connections: a.) call from a station by LCR, DTMF signaling. b.) call from an Attendant Console by LCR, DTMF signaling. 2. ANI sending number by Enhanced 911 (E911)-ANI UNIFIED NUMBER OF DIGITS [E-18] is NXX- XXXX, where: NXX: determined for each system XXXX: telephone number 3. Sending-digit patterns in Enhanced 911 (E911)-ANI UNIFIED NUMBER OF DIGITS [E-18]: a.) Outgoing call from a station: If ANI data is assigned: KP-0 -NXX-XXXX-ST If ANI data is not assigned: KP-2 -ST b.) Outgoing call from ATTENDANT CONSOLE [A-3]: Individual ATTENDANT CONSOLE [A-3] access available and ANI data is assigned: KP-0 -NXX-XXXX-ST Individual Attendant Console access not available and ANI data is assigned: KP-0 -NXX-XXXX-ST ANND data is not assigned or is invalid: KP-1 -ST 4. An independent route is required for an Enhanced 911 (E911)-ANI interface. 5. It takes some time for a speech path to be established after a calling subscriber number has been sent out to the remote office through the Enhanced 911 (E911)-ANI interface. 6. A Direct Distance Dialed (DDD) seizure tone is not sent after the digits have been sent out. Telephone number Information digit Information digit Individual Attendant Console Information digit ANI sending number Information digit Information digit
NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3 Page 39 Automatic Number Identification (ANI) A-78 Service Conditions (cont’d) 7. Other interactions are the same as for DTMF signal dialing. 8. FCCS link is not available for this feature.
NEAX2400 IMX Business Features and Specifications Page 40NDA-24221, Issue 3 A-82 Automated Attendant A-82 Automated Attendant General Description This feature allows a user outside the NEAX2400 IMX to access the system via a public or private network without the Attendant or users assistance. After or during an announcement, the outside user may originate calls over any or all of the PBX facilities. Operating Procedure 1. The calling party (public or private network) lifts handset; receives dial tone. 2. The calling party dials Automated Attendant number; receives ringback tone through either the public/ private network. Announcement asking the caller to dial the desired telephone number is provided. 3. The calling party dials the desired telephone number; receives ringback tone (if not busy or restricted). 4. The called party answers. Service Conditions 1. The incoming routes from the CO lines for AUTOMATED ATTENDANT cannot be used for REMOTE ACCESS TO SYSTEM [R-2]. 2. When a Ringdown incoming call encounters registers all busy status, call termination is retried approximately one second later. The call will wait until one of the receivers becomes available, but will not be placed in a queue. 3. System Data can select to provide or not provide the first announcement for an incoming call terminated to AUTOMATED ATTENDANT. If first announcement sending is not provided, the calling party hears ringback tone from the NEAX2400 IMX. 4. When a Ringdown incoming call encounters announcement trunk busy/blockout for the first announcement status, the calling party hears ringback tone from the originating office until the call is connected to the announcement trunk. When a TIE Line incoming call encounters announcement trunk busy/blockout for the first announcement status, the system returns dial tone. 5. In the following cases, either redial or forced release after the second announcement may be selected in System Data: a.) When the calling party has dialed a dead number. (When dead number announcement is provided, it takes priority over the second announcement.) b.) When the calling party has abandoned dialing. c.) When the connection is restricted: The called station is restricted from incoming trunk connection. The calling party has dialed an access code for trunk call origination and encounters digit restriction. When a trunk call has encountered an access code restriction, the second announcement is provided (digit reception ready), and the calling party can redial. The calling party has dialed an access code for trunk call origination and encounters an inter-digit pause time-out connection restriction. The calling party originates a trunk call and encounters trunk busy status. d.) When the called station does not answer (the threshold value is 30 seconds), except when CALL FORWARDING - DONT ANSWER [C-3] is set on the called station. e.) When the called station is busy, except when CALL FORWARDING - BUSY LINE [C-2] is set on the called station.