NEC Neax 2400 Imx Business Features And Specifications
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NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3 Page 381 Night Connection - Fixed N-1 N-1 Night Connection - Fixed General Description This feature routes calls normally directed to the ATTENDANT CONSOLE [A-3] to a preselected common station within the system when the Night Mode has been entered. Operating Procedure To answer NIGHT CONNECTION calls: 1. The incoming calls to the ATTENDANT CONSOLE [A-3] in the night mode are automatically transferred to a preselected NIGHT CONNECTION - FIXED station. 2. Calling party hears ringback tone. 3. Ring signal is sent to the NIGHT CONNECTION - FIXED station. 4. NIGHT CONNECTION - FIXED station goes off-hook to answer the incoming call. If necessary, this station can transfer the incoming call to another station within the system, using CALL TRANSFER - ALL CALLS [C-11] feature. Service Conditions 1. Calls that are being processed or are in the hold state when the night mode is entered, continue being processed or held after the mode changeover has been completed. 2. If the NIGHT CONNECTION - FIXED station, to which an incoming call has been directed is busy, the calling party will hear ringback tone until the station becomes idle. 3. This service feature may be provided with NIGHT CONNECTION - FLEXIBLE [N-2] and TRUNK ANSWER FROM ANY STATION [T-8] in the same system. 4. If the NIGHT CONNECTION - FIXED station is set for CALL FORWARDING - ALL CALLS [C-5], incoming Central Office trunk calls terminated to that station will be forwarded to the designated station. 5. Programmed NIGHT CONNECTION - FIXED stations can use CALL HOLD [C-6], CALL TRANSFER [C-10, 11] and THREE-WAY CALLING [T-2] provided these features are programmed into its CLASS OF SERVICE - INDIVIDUAL [C-15]. 6. Only Ring Down (COT) incoming calls will be routed to NIGHT CONNECTION - FIXED stations. 7. If an incoming call has terminated to a NIGHT CONNECTION - FIXED, and if the station is busy or in LINE LOCKOUT [L-3], the call will be forwarded to the TRUNK ANSWER FROM ANY STATION (TAS) [T-8] unit, if equipped. 8. When activating this feature within an FCCS network, the different destination for C.O. incoming calls (Ring down) cannot be set at each tenant group. Interactions 1. The Night station is assigned to each trunk, and the same NIGHT CONNECTION - FIXED can be assigned to several trunks. 2. All trunks to be terminated at the NIGHT CONNECTION - FIXED station must be programmed in ACSI. Refer to DIRECT-IN TERMINATION [D-7] for more information on DITs. 3. The system must enter Night mode. Refer to ATTENDANT CONSOLE [A-3] and DAY/NIGHT CLASS OF SERVICE [D-15]. 4. The Attendant Console must first be provided.
NEAX2400 IMX Business Features and Specifications Page 382NDA-24221, Issue 3 N-1 Night Connection - Fixed Interactions (cont’d) 5. When the NIGHT CONNECTION - FLEXIBLE [N-2] feature is provided, assignments can be made by the ATTENDANT CONSOLE [A-3] or NIGHT CONNECTION - FIXED station by use of the CALL FORWARDING - ALL CALLS [C-5] feature. 6. CALL FORWARDING - BUSY LINE/DONT ANSWER [C-2, 3]: A Night user can activate the CALL FORWARDING - BUSY LINE/DONT ANSWER [C-2, 3] feature if available to the user. A call ringing at an idle NIGHT CONNECTION - FIXED station rings for 30 seconds before forwarding. A call forwarded from a busy NIGHT CONNECTION - FIXED station rings normally at the designated station. A station-to-Attendant call cannot be forwarded to a NIGHT CONNECTION - FIXED station. An incoming trunk call forwarded from an idle unanswered NIGHT CONNECTION - FIXED station alerts the designated station with distinctive ringing. 7. CALL WAITING [C-12, 13]: Call Waiting tones are not directed to a busy NIGHT CONNECTION - FIXED. When the Night user goes on-hook, ringing is returned if a call is waiting. 8. CALL TRANSFER - ALL CALLS [C-11]: When the NIGHT CONNECTION feature is active, the CALL TRANSFER - ALL CALLS [C-11] feature is always enabled, regardless of the Class of Service of the station assigned to NIGHT CONNECTION - FIXED. 9. STATION MESSAGE DETAIL RECORDING (SMDR) [S-10]: The SMDR records contain Night service calls. The SMDR call record includes the station number answering the call. 10. Incoming Restricted Line: When NIGHT CONNECTION - FIXED or FLEXIBLE [N-2] is active, the line Class of Service restrictions can be automatically changed when the system is in the Night mode, to allow a station normally restricted during the day to receive incoming calls. 11. NIGHT CONNECTION - FIXED: Arrangements are provided to route calls normally directed to the Attendant, to a preselected station line within the system when Night service is activated. In addition, incoming calls from specific non-Direct Inward Dialing (DID) exchange network trunks can be arranged to route to specific station lines. The routings are provided on a fixed basis via the MAT [M-18]. TRUNK ANSWER FROM ANY STATION (TAS) [T-8], when available, may also be provided for Night calls not assigned to Night stations. Assignments can be made per incoming trunk. 12. When CALL FORWARDING - ALL CALLS [C-5] or CALL FORWARDING - BUSY LINE/DONT ANSWER [C-2, 3] is provided, and the station is busy, Call Forwarding is implemented on the station line. If the station is in a HUNT GROUP [S-7, 8, 9], call forwarding will take place prior to the station hunting feature or UCD [U-1]. 13. CALL QUEUING [C-9]: Incoming trunk calls to the Night Connection station will queue on a First In/ First Out basis. 14. CLASS OF SERVICE - INDIVIDUAL [C-15]: Night Connection station’s class of service should be constructed to allow access to the routes and service features required to complete the tasks of the Night Connection station. 15. DIRECT INWARD DIALING [D-8]: Only Listed Directory Number DID calls (as assigned in the ALDN command) will be directed to the Night Connection station. All DID trunks must be programmed to the Night Connection station via the ACSI command. 16. When system is in the Night mode of operation, incoming calls are directed in the following order: NIGHT CONNECTION - FLEXIBLE [N-2] NIGHT CONNECTION - FIXED [N-1] TAS [T-8]
NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3 Page 383 Night Connection - Flexible N-2 N-2 Night Connection - Flexible General Description This feature provides arrangements to route calls, usually directed to the ATTENDANT CONSOLE [A-3], instead to a preselected station on a flexible, assignable basis within the system, when the Night Mode has been entered. Operating Procedure 1. Answering the operation is the same as that for NIGHT CONNECTION - FIXED [N-1]. 2. Each evening, before placing the ATTENDANT CONSOLE [A-3] into the Night Connection mode, the Attendant programs CALL FORWARDING - ALL CALLS [C-5] from the fixed NIGHT CONNECTION - FIXED station to the desired station. Service Conditions 1. The NIGHT CONNECTION - FLEXIBLE station may be programmed from either the ATTENDANT CONSOLE [A-3] or the NIGHT CONNECTION - FIXED [N-1] station. Refer to CALL FORWARDING - ALL CALLS [C-5] for details. 2. NIGHT CONNECTION - FLEXIBLE: Arrangements are provided to route calls, normally directed to the Attendant, to a preselected station line within the system when Night service is activated. Additionally, incoming calls from specific non-DID exchange network trunks can be arranged to route to the specific station line. The routings can be assigned on a flexible basis by the Attendant or NIGHT FIXED station by use of the Call Forwarding feature and remain in effect until changed. For NIGHT CONNECTION - FLEXIBLE to function, a NIGHT CONNECTION - FIXED telephone number must be assigned to the trunk via the MAT [M-18]. In the event of a power failure, the assignments are not lost. The TAS [T-8] answering capability is provided for Night calls not assigned to Night stations. 3. When activating this feature within an FCCS network, the different destination for C.O. incoming calls (Ring down) cannot be set at each tenant group.
NEAX2400 IMX Business Features and Specifications Page 384NDA-24221, Issue 3 N-3 Non-delay Operation N-3 Non-delay Operation General Description This feature allows the ATTENDANT CONSOLE [A-3] to place any calling party on hold, dialing the call, and connecting the calling and called parties. Operating Procedure 1. The Attendant answers an operator call by pressing the ANSWER or ATND key. 2. Press the START key. 3. Dial the exchange network access code. 4. Dial the desired telephone number. 5. Press the RELEASE key. 6. The parties are connected. Service Conditions 1. The Attendant may terminate the connection either before or after the called station answers. 2. There is no AUTOMATIC RECALL [A-8] for station-to-trunk and trunk-to-trunk calls when the called party does not answer. 3. If the station is restricted, the Attendant will receive a reorder tone when attempting to establish a Central Office connection. 4. When the PASSING DIAL TONE [P-2] feature is provided, and the Attendant has accessed an outgoing trunk, the call may be released from the ATTENDANT CONSOLE [A-3], and the user is allowed to complete dialing. 5. This feature allows the Attendant to place an outgoing call for a user who reached the Attendant via a dial “0” call without requiring the user to hang up. 6. The Attendant can dial the called number for the user, or using the PASSING DIAL TONE [P-2] feature, allow the user to complete the dialing. 7. A call can be transferred to a trunk in the remote node via FCCS link. Interactions 1. The Attendant Console can seize the dial tone and dial an outgoing number for any station in the system. The Attendant Console cannot pass an unrestricted dial tone to any station. See PASSING DIAL TONE [P-2] for more information. 2. The Attendant Console must first be provided.
NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3 Page 385 Non-exclusive Hold - DtermN-7D N-7D Non-exclusive Hold - Dterm General Description This feature allows a Dterm user to place a call on Hold, from which it can be retrieved by any Dterm station that displays the held line. Operating Procedure 1. While a call is in progress, press the HOLD key. 2. To retrieve a held call; press the held line. Service Conditions 1. Any Dterm station displaying the held line can seize the held call. 2. AUTOMATIC RECALL [A-8] is directed only to the station that placed the call on Hold. 3. The station initiating Hold will receive a distinctive I-HOLD INDICATION [I-7D]. 4. A two-party Hold is available when a D term is engaged in a three-party conference with a station and/or trunk. An EXECUTIVE RIGHT-OF-WAY [E-1] call cannot activate a two-party Hold. 5. When two parties are put on Hold, service features such as EXECUTIVE RIGHT-OF-WAY [E-1], ATTENDANT OVERRIDE [A-7], CALL WAITING - ORIGINATING [C-31], CALL WAITING - TERMINATING [C-12], BUSY VERIFICATION [B-3] and ATTENDANT CAMP-ON [A-1], cannot be activated to the busy line. 6. The two held parties remain connected and can talk to each other. MUSIC ON HOLD [M-7] is not activated. 7. The two held parties cannot be placed on EXCLUSIVE HOLD [E-3D] by the D term user. 8. If one of the two held parties is released from the connection, MUSIC ON HOLD [M-7] will be activated on the remaining connection. When the holding party returns to the connection, a two-party connection is established. 9. If the sub-line appearance placed in the NON-EXCLUSIVE HOLD condition is assigned to a single-line telephone, the single-line telephone can retrieve the held call by lifting the handset. 10. NON-EXCLUSIVE HOLD - D term will operate when the Dterm station has been put in CONSULTATION HOLD by the other party. 11. This service feature is available when a station is in the following states, where “=” means a path and “-” means music on hold: a.) when a station has a path to another station: b.) when a station has a path to a trunk c.) when a station has a path to a station that has a trunk held by MUSIC ON HOLD [M-7] for CONSULTATION HOLD - ALL CALLS [C-17] D term [C-17D]: Station= Station Station = Trunk Station = Station - Trunk
NEAX2400 IMX Business Features and Specifications Page 386NDA-24221, Issue 3 N-7D Non-exclusive Hold - Dterm Service Conditions (cont’d) d.) when a station has a path to a station that has a station held by MUSIC ON HOLD [M-7] for CONSULTATION HOLD - ALL CALLS [C-17] or CONSULTATION HOLD - ALL CALLS D term [C-17D]: e.) when a station has a path to two trunks at one time for THREE-WAY CALLING [T-2] or THREE-WAY CALLING - D term [T-2D]: f.) when a station has a path to a trunk and a station at one time for THREE-WAY CALLING [T-2] or THREE-WAY CALLING - D term [T-2D]: 12. This service feature is not available when a station is in the following states: a.) when a station has a path to a trunk and a trunk held by MUSIC ON HOLD [M-7] for CONSULTATION HOLD - ALL CALLS [C-17] or CONSULTATION HOLD - ALL CALLS - D term [C-17D]: b.) when a station has a path to two stations at one time for THREE-WAY CALLING [T-2] or THREE-WAY CALLING - D term [T-2D]: Station= Station = Station Trunk Station = = Trunk Trunk Station == Station Trunk Station = = Trunk Station Station == Station
NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3 Page 387 Non-square Line Assignment - DtermN-8D N-8D Non-square Line Assignment - Dterm General Description This service feature allows the line function buttons on the Dterm set to be freely assigned as line keys or as service feature keys. These assignments are done on a per-station basis. Operating Procedure Key designations are assigned via the Maintenance Administration Terminal (MAT) [M-18]. Service Conditions Programming one feature to more than one key will not provide enhanced service. For example, two MSG keys will not provide a Dterm set with eight message memories. See MESSAGE REMINDER - Dterm [M-19D].
NEAX2400 IMX Business Features and Specifications Page 388NDA-24221, Issue 3 N-17 Night Connection Outside - System N-17 Night Connection Outside - System General Description This is a night transfer service on a system basis, enabling a ring-down or LDN call to be transferred to a preselected station outside the NEAX2400 IMX when night mode has been set. Operating Procedure 1. The Attendant sets night mode. (Night Key, PB, Handset Extraction, MB). 2. A ring-down or LDN call terminates from a trunk. 3. The call is transferred to the outside party in accordance with NIGHT CONNECTION OUTSIDE system data. Service Conditions 1. The priority of this service is higher than TRUNK ANSWER FROM ANY STATION (TAS) [T-8] service but lower than DIRECT-IN TERMINATION (DIT) [D-7] and NIGHT CONNECTION - FIXED [N-1] services. Thus, if DIT [D-7] and NIGHT CONNECTION - FIXED [N-1] are set, this service is not activated. 2. If the terminating side is a ring-down trunk, a release signal cannot be received after communication is established. Therefore, the trunk to which the call is transferred must be capable of sending back a release signal. 3. Tandem restriction is applied to this feature. 4. This service cannot be used in combination with CONSECUTIVE SPEED CALLING [C-62] service. 5. The call transfer destination can be fixed on a per-tenant basis.
NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3 Page 389 Name Display - System N-28 N-28 Name Display - System General Description This feature allows a Dterm with LCD display to indicate the user information corresponding to the calling telephone number while engaged in STATION-TO-STATION CALLING [S-11]. Operating Procedure 1. When originating a station-to-station call: Note:The user information on the LCD flashes until the call is answered. 2. When a station call has been transferred to another station by CALL FORWARDING - ALL CALLS [C- 5]/ BUSY LINE [C-2]/DONT ANSWER [C-3]:TOM JONES XXXX 16-digit display LCD display of the calling station User information corresponding to the called telephone numberCalled telephone number MARY HARRIS XXXX LCD display of the called station User information corresponding to the calling telephone numberCalling telephone number 8-digit display LCD display of the calling stationUser information of called station (Time Display)TOM J. (Time Display) MARY H. LCD display of the called stationUser information of calling station TOM JONES FORWARD XXXX YYYYType of service Transferring telephone number Destination telephone number 16-digit display LCD display of the calling station
NEAX2400 IMX Business Features and Specifications Page 390NDA-24221, Issue 3 N-28 Name Display - System Operating Procedure (cont’d) Note:The user information on the LCD flashes until the call is answered. 3. When both the calling/called station are released from a station-to-station call, the LCD of the calling/ called station displays: Service Conditions 1. This service is available when either of the calling/called station is a Dterm, with an LCD display. 2. By this service, ASCII character data can be displayed. 3. User information corresponding to the telephone number that can be displayed on the LCD is a maximum of 16 digits. The information displayed may consist of upper case letters, numeric characters, and most keyboard symbols. 4. This service and Name Display service by Open Application Interface (OAI) cannot be activated concurrently. 5. 8-digit display or 16-digit display is selectable by System Data, but cannot be used concurrently. 6. 16-digit display: a.) 16-digit display is available only in case of station (My Line only) -to-station (My Line only) calls between D terms with 2-line LCD display.MARY HARRIS FORWARD XXXX ZZZZType of service Transferring telephone number Calling telephone number LCD display of the destination station (Time Display) FORWARD XXXX TOM J.Type of service Transferring telephone number User info. of destination station 8-digit display LCD display of the calling station (Time Display) FORWARD XXXX MARY HARRISType of service Transferring telephone number User info. of calling station LCD display of the destination station (Time Display)