NEC Neax 2400 Imx Business Features And Specifications

							NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 531
Tenant Service T-12
Interactions (cont’d)
5. CALL FORWARDING [C-2, 3, 5]: When a station call forwards to the Attendant Console, the call will
go to the originating station’s Attendant Console, as assigned via the Tenant parameter of the ATRK
command.
6. CLASS OF SERVICE-INDIVIDUAL [C-15]: Refer to the programming section. This feature affects the
construction of all classes of service. 
						

							NEAX2400 IMX Business Features and Specifications
Page 532NDA-24221, Issue 3
T-18D Time Display - Dterm
T-18D  Time Display - Dterm
General Description
This feature provides a digital time display on a Dterm’s LCD.
Operating Procedure
No manual operation is required.
Service Conditions 
1. The time is displayed according to the clock in the PBX and is set via the MAINTENANCE
ADMINISTRATION TERMINAL (MAT) [M-18]. 
2. Time is displayed automatically:
3. Time is constantly displayed on the center line of the LCD.
4. The time will not be displayed when a D
term station is set for a second line MESSAGE WAITING
INDICATION -Dterm [M-85D] and MW/VMM is displayed. 
5. While NAME DISPLAY - SYSTEM [N-28], NAME DISPLAY - SYSTEM - CCIS [N-37], or NAME
DISPLAY WITHOUT - OAI - CCIS [N-37] 16-digit display is activated on the D
term with 2-line LCD
display, the time is not displayed. When both the calling/called station are released from a station-to-
station call, the LCD of the calling/called station returns to the TIME DISPLAY.
Interactions
1. Only the Dterm with display has the TIME DISPLAY feature capability. 
2. The calendar and time must be set via ATIM command. 
12:48      PM         WED       27    
						

							NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 533
Trunk Line Appearance T-23
T-23 Trunk Line Appearance
General Description
This feature allows a Dterm user to directly access a Central Office trunk or TIE Line without dialing an access code.
Incoming calls can also be answered at the TRUNK LINE APPEARANCE [T-23].
Operating Procedure
To access an outgoing trunk:
1. Press the TRUNK LINE APPEARANCE line/feature key. 
2. Lift the handset or press the SPEAKER key. Central Office or distant PBX dial tone will be heard.
3. Dial the destination number.
To answer an incoming call from the TRUNK LINE APPEARANCE:
1. Ringing and an LED indication alert the Dterm user of the incoming call.
2. Press the TRUNK LINE APPEARANCE line/feature key. 
3. Lift the handset or press the SPEAKER key.
4. Answer the incoming call. 
Service Conditions
1. A TRUNK LINE APPEARANCE can be accommodated on Dterms, and 24/40-button Add-On Modules.
2. A TRUNK LINE APPEARANCE can be assigned as a SOFTWARE LINE APPEARANCE [S-33].
3. A TRUNK LINE APPEARANCE can be assigned in a Circular or Pilot Hunt Group.
4. A TRUNK LINE APPEARANCE is available for destination offices that can receive DP/PB signals.
5. CALL FORWARDING (all types) can be set at the Attendant Console for a TRUNK LINE
APPEARANCE assigned to a Virtual Line Appearance or an unused data port.
6. With this feature, a user can receive incoming calls from internal stations, DID, DIT, or TIE Line trunks.
7. When a call is originated with the RECALL key and the trunk is busy, the call is in the queue waiting to
seize the idle trunk. If no dial tone has been found for two seconds, the calling party hears a busy tone (if
the idle trunk is found within two seconds, the station is connected to the idle trunk).
8. When this feature is used for the DP line, program two seconds or less for outgoing inhibit timing after
trunk release (ARTD CND 34: GUARD = 1-3).
Interactions 
1. For incoming calls, the trunk must be assigned as a DIRECT-IN TERMINATION [D-7] trunk.
2. The trunk may still be seized by other stations or the ATTENDANT CONSOLE if the route is not isolated
from other features such as LEAST-COST ROUTING-3/6 DIGIT [L-6] or ROUTE ADVANCE [R-6].
3. The trunk may be selected by INDIVIDUAL TRUNK ACCESS [I-4]. If accessed, the D
term will not have
a lit LED for busy condition, as would occur when a trunk is seized in a 1A2 key system. If the user of
TRUNK LINE APPEARANCE goes off hook to seize the trunk, busy tone is returned. The LCD displays:
4. TRUNK LINE APPEARANCE and HOTLINE-OUTSIDE [H-9] are mutually exclusive. Both features
require the AHLS command, and the same station cannot be provided with two Hotline features.BUSY
(Time Display) 
						

							NEAX2400 IMX Business Features and Specifications
Page 534NDA-24221, Issue 3
T-28 Trunk-to-Trunk Third-Party Cancellation
T-28 Trunk-to-Trunk Third-Party Cancellation
General Description
This feature allows a station to cancel an active trunk-to-trunk connection (during a three-way-connection) and
return to the original call.
Operating Procedure
If a station is presently engaged in a call with another station or with a trunk party: 
1. Switch hook flash; receive special dial tone.
2. Dial a trunk access code and the number for the desired third party; the called party is rung.
3. Switch hook flash to establish a three-way connection. 
4. Switch hook flash to release the trunk; the station returns to the original call.
Service Conditions 
1. The third party that can be cancelled by this feature is an outgoing trunk seized by an outgoing access from
CONSULTATION HOLD-ALL CALLS [C-17]. 
2. If a Broker’s Call has been activated by a D
term, the following restrictions apply: 
a.) In the case of CONSULTATION HOLD-ALL CALLS [C-17] outgoing (station hold), the third
party can be cancelled as follows: Engaged in station-to-station call  Three-Way Connection
 Switch hook.
b.) The third party cannot be cancelled by the following sequence: Engaged in station-to-trunk call
 Three-Way Connection  Switch hook. 
c.) This restriction does not apply to CONSULTATION HOLD-ALL CALLS [C-17] outgoing (trunk
hold). 
						

							NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 535
Timed Reminder T-62
T-62 Timed Reminder 
General Description
This feature allows a user to set a Timed Reminder call from the station. The system calls up the station at the
designated time. When the station answers the call, the user hears a message or Music-On-Hold.
Operating Procedure
To set a Timed Reminder call:
1. Lift a handset; receive dial tone.
2. Dial the Timed Reminder (SET) access code.
3. Designate your desired time by dialing 4 digits. (Ex. 16:30 → 1630)
4. Hear service set tone or a recorded message which indicates the Timed Reminder call has been set.
5. Hang up.
To cancel a preset Timed Reminder call:
1. Lift the hand set; receive dial tone.
2. Dial the Timed Reminder (CANCEL) access code.
3. Hear service set tone or a recorded message which indicates the Timed Reminder call has been cancelled.
4. Hang up.
To answer a Timed Reminder call:
1. A station which has been set Timed Reminder starts ringing at the predetermined time.
2. Lift the handset.
3. Hear Music-On-Hold or a recorded message which indicates this call is a Timed Reminder call.
4. Hang up.
Service Conditions
1. In the following cases, the user attempting to set/cancel this service receives reorder tone:
a.) when the SFI = 41 of the service class is 0,
b.) when CALL FORWARDING - ALL CALLS [C-5] is set.
2. The wake-up times are to be set at five-minute intervals. For example, if the user dials 1004, the wake-up
time will be set at 10:00 a.m.
3. 500 stations per local processor can be set for a single wake-up period. If the 500 stations limit is exceeded,
the system will automatically set the wake-up time five minutes earlier (to the maximum of 75 minutes).
4. The wake-up time entered latest has the priority over the ones entered previously.
5. The no answer timer for the wake-up call is 30 seconds. After the no answer timer expires, no retry is
performed.
6. If the link block, etc. occurs while being recalled, no retry is performed.
7. When the station is busy or lockout while being recalled, the station is recalled three minutes after. This
retry is repeated three times.
8. When CALL FORWARDING - BUSY LINE is set to the station setting wake-up, the destination is
recalled (except when the destination is not the station line, the station setting wake-up is recalled). When
the destination is busy, no retry is performed.
9. When the announcement trunk is blocked, the user receives music.
10. When the Timed Reminder cancel code is dialed, the user hears Service Set Tone or the announcement
even when the service is not set. 
						

							NEAX2400 IMX Business Features and Specifications
Page 536NDA-24221, Issue 3
T-63 Tone Block
T-63 Tone Block
General Description
This feature allows the user of a station (via analog adapter) or an analog station (PB) to restrict any call. This
prevents interruption of data transmission, before the connection.
Operating Procedure
To set the service: 
1. Lift the handset: receive the dial tone.
2. Dial the access code of “Data Privacy on Demand; Entry”.
3. Hear the special dial tone or the dial tone (depending on the system data).
4. Dial the desired phone number.
5. The called party answers. 
Note:This service may also be set during communication by performing a switch hook flash.
To cancel the service: 
When the operating user cancels this service during the communication in progress:
1. Perform a switch hook flash (the called party is held).
2. Hear the special dial tone.
3. Dial the access code of DATA PRIVACY ON DEMAND [D-17] cancel.
4. Hear the service set tone.
5. Press the switch hook button to reconnect the held party.
6. Tone Block is cancelled.
Service Conditions
1. This service is available for the analog station or the Dterm with analog adapter.
2. If the user stops to transfer a call in the middle of the operation, this service is not cancelled.
3. This service is cancelled when the station, which has been set Tone Block, is released from the connection.
4. Services to be restricted by setting Tone Block service are shown below.
ATTENDANT CAMP-ON WITH TONE INDICATION [A-1]
BUSY VERIFICATION [B-3]
EXECUTIVE RIGHT-OF- WAY [E-1, 1D]
CALL WAITING TERMINATING [C-12]
CALL WAITING - ORIGINATING [C-31]
Interactions
1. When TONE BLOCK is set to the Dterm which is assigned the DO NOT DISTURB (DND) key, the lamp
of the DND key flashes. When the DND key is pressed, the lamp goes off and the TONE BLOCK service
is cancelled.
2. A user can activate the current service for restricting a call (Data Privacy On Demand) as usual by:
a.) dialing the access code for entry or cancel the service during communication, or
b.) pressing the DND key for entry or cancel the service. 
						

							NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 537
Uniform Call Distribution (UCD) U-1
U-1 Uniform Call Distribution (UCD)
General Description
This feature distributes incoming calls to a UCD group of up to 100 stations. Calls are distributed to idle stations in
a circular pattern, in the order in which they arrive.
Operating Procedure
To transfer a call to a busy UCD group:
1. All the stations in a UCD group are busy.
2. A user not in the group answers an incoming call (trunk or station).
3. The user dial the UCD primary number after pressing the switch hook or the TRANSFER key:
a.) The user hears busy tone.
b.) The calling party is held.
4. The station goes on-hook.
a.) The calling party hears Ring Back Tone (during queuing).
5. The UCD group becomes idle:
a.) The call terminates to an idle station in the UCD group.
b.) The calling party hears Ring Back Tone. (during ringing)
6. The idle station answers the call:
a.) The calling party is connected to the UCD station.
Service Conditions
1. The maximum number of UCD groups is 63.
2. A UCD group may have 100 stations.
3. UCD groups are assigned through the MAINTENANCE ADMINISTRATION TERMINAL (MAT) [M-
18].
4. Stations are arranged in a circular-type hunt group. A call to the group starts at the first idle station, after
the last station that received a call.
5. If all of the group’s stations are busy, the call waits in a queue. The caller hears ringback tone. The first
call in the queue will be answered.
6. CALL WAITING LAMP-UCD [C-76] will light (if programmed) after calls are in queue and will flash
when the threshold value for that UCD group is reached.
7. A user can block UCD calls by dialing a Busy Out (BYO) code (1 to 3 digits), or if it is a D
term, by pressing
the DND or BYO key. The user can still originate calls from and receive calls to its own telephone number.
The user can dial the BYO code from a normal dial tone connection or from a CONSULTATION HOLD-
ALL CALLS [C-17] condition.
8. Each UCD group is assigned a UCD group number, allowing DIRECT INWARD DIALING (DID) [D-8]
calls to be routed to selected groups.
9. If the Attendant or the user transfers a call to a busy UCD group, the call will wait in queue until a station
in the group becomes idle. 
10. Incoming calls to individual stations in the group are not distributed by UCD hunting. Only calls to the
UCD group number follow the circular distribution.
11. Each UCD group has a controlling station. Only the controlling station or the Attendant can activate or
deactivate CALL FORWARDING-ALL CALLS [C-5] when the UCD group number is not a phantom
number. 
						

							NEAX2400 IMX Business Features and Specifications
Page 538NDA-24221, Issue 3
U-1 Uniform Call Distribution (UCD)
Service Conditions (cont’d)
12. If CALL FORWARDING-ALL CALLS [C-5] is set on a controlling station and the destination station is
idle, a call to the UCD group is transferred. If the designated station is busy, the user will hear busy tone. 
13. If CALL FORWARDING-ALL CALLS [C-5] is set on a non-controlling station, that station is skipped
in any UCD hunt. 
14. The Attendant can use BUSY VERIFICATION [B-3] to check the busy/idle condition of the UCD
stations. If the BYO code or key has been used, the Attendant will receive a reorder tone.
15. CALL WAITING-ORIGINATING [C-31] can be activated by an individual UCD user towards another
station within the system. Also, another user can activate this feature towards an individual UCD group
station. CALL WAITING-ORIGINATING [C-31] can be activated toward a UCD group number when
all the stations and the queue are busy. Waiting is set to the controlling station.
16. CALL WAITING-TERMINATING [C-12], when assigned to an individual UCD group station, allows
the calling user to wait on the called station’s line when it is busy. The group user can be connected to the
waiting call by hanging up. The station rings and the call is connected when the caller goes off-hook. These
calls have priority over UCD calls in the queue.
17. CALL BACK [C-1] can be activated by an individual UCD group user towards another station. Also,
another user can activate this feature towards an individual UCD station. CALL BACK [C-1] can be
activated toward a UCD group number when all the stations and UCD queue are busy. CALL BACK [C-
1] is set to the controlling station.
18. A UCD group number can be used as the destination station of DIRECT-IN TERMINATION [D-7] or of
NIGHT CONNECTION-FIXED/FLEXIBLE [N-1/N-2]. 
19. A UCD group number can be assigned as the destination station of OFF-HOOK ALARM [O-6],
PRIORITY CALL [P-9], ATTENDANT NIGHT TRANSFER [A-19], and LDN NIGHT CONNECTION
[L-28, 29]. 
20. If a Phantom Number is assigned to a controlling station, UCD hunting may or may not occur (depending
on the APHN command setting), when the Phantom Number is dialed.
21. Three types of traffic measurements can be provided for the UCD feature: 
a.) UCD route peg count:
 Count of incoming calls from each route to each UCD group 
 Count of calls answered by UCD
 Count of other calls (abandoned, restricted, blocked) 
Example:
b.) UCD Group peg count:
 Count of incoming calls to each UCD group 
 Count of answered calls 
 Count of other calls (abandoned, restricted, blocked) 
From 07/24 08:00 to 07/24 09:00
Route UCD Group Incoming Answer Abandon
10 1972
215150
Route Total24 22 2 
						

							NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 539
Uniform Call Distribution (UCD) U-1
Service Conditions (cont’d)
Example:
c.) UCD station peg count:
 Count of incoming calls to each station in each group 
 Count of answered calls 
 Count of other calls (abandoned, restricted, blocked) 
Example:
22. UCD Peg counts are available for calls transferred to the UCD group by the Attendant and for calls
transferred to the UCD group from a station.
23. The total numbers of incoming calls for which the UCD queueing feature is available, and other incoming
calls such as intra-office, tie line, etc., are as follows:
1 IMG, 4 IMG system 384 calls/system maximum
IMX-U (16 IMG) system 640 calls/system
Calls above this limit are terminated by a busy tone connection.
24. During queueing block, the ATTENDANT CAMP-ON WITH TONE INDICATION [A-1] is valid. The
attendant hears reorder tone when the ATTENDANT CAMP-ON WITH TONE INDICATION [A-1] is
restricted.
25. OVERFLOW-UCD [O-13] is available.
26. When a UCD controlling station transfers the in-progress station call or trunk call to a station which has
been set CALL FORWARDING-ALL CALLS [C-5] or CALL FORWARDING-BUSY LINE [C-2]
whose forwarding destination is the UCD controlling station, these features are valid.
27. When UCD queueing is not available and the system data ASYD SYS 1 INDEX 60 bit 3 = 1 assigned,
UCD peg count is not activated.
28. When the controlling station transfers the station/trunk to another station that has set CALL
FORWARDING - ALL CALLS [C-5] or CALL FORWARDING - BUSY LINE [C-2] (to the same
controlling station), call forwarding is activated and the MCI message is sent out.
29. Whether UCD incoming call information is to be sent to a Message Center Interface (MCI) or not can be
specified on a UCD group basis using the AUCD command. This feature can be assigned to each UCD
Group. In the case of UCD incoming calls overflowing to a UCD Group, the judgement whether the
information is to be sent to MCI or not depends on the terminated UCD Group.
30. When OVERFLOW - UCD [O-13] is activated, the transferred destination’s data decide whether UCD
incoming call information is sent to MCI or not.
From 07/24 09:00 to 07/24 10:00
UCD Group Incoming Answer Abandon
11266
21183
Total23 14 9
From 07/24 9:00 to 07/24 10:00
UCD Group TN STN Ringing Answer Abandon
1 1 1000 4 4 0
1001 3 2 1
Group Total761 
						

							NEAX2400 IMX Business Features and Specifications
Page 540NDA-24221, Issue 3
U-1 Uniform Call Distribution (UCD)
Service Conditions (cont’d)
31. This feature is available via FCCS link.
32. A UCD Group for FCCS service is not available for the destination of the dead level or the dead number.
33. The following number is assignable to a station of the UCD group.
a.) Physical Station Number (Physical Station Number, Phantom Number, Monitored Number [Pilot
No.], DTE station)
b.) Telephone number
34. When activating this feature via the FCCS network, only the telephone number is available for FCCS
service.
35. When activating this feature via the FCCS network, the maximum number of the UCD groups in a node
is 63.
36. When activating this feature via the FCCS network, the station assigned by using the Physical Station
Number and the station assigned by using the telephone number cannot be accommodated in the same
group and the same node.
37. When activating this feature via the FCCS network, the maximum number of stations per group are as
shown below:
Physical Station Number: 100 stations
Telephone Number: 100 stations
38. When activating this feature via the FCCS network, two types of UCD groups are available:
Group (a): All the stations belonging to one group are accommodated in the same node.
Group (b): Stations belonging to one group are accommodated in different nodes.
Group (a) and Group (b) can be used together within a FCCS network.
39. When using the FCH card in conjunction with FCCS link:
a.) Stations in four different nodes can be assigned in a UCD group.
Node BNode A
Group (a) Group (b)