NEC Neax 2400 Imx Business Features And Specifications
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NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3 Page 161 Call Forwarding - Busy Line - Outside C-60 C-60 Call Forwarding - Busy Line - Outside General Description This feature allows a call that originates from a station or trunk, and is destined for a station to be routed to another station outside the NEAX2400 IMX via the appropriate trunk line. This service feature can also be activated from a D term multi-line. Operating Procedure To set CALL FORWARDING - BUSY LINE - OUTSIDE: 1. Lift the handset; receive dial tone. 2. Dial the CALL FORWARDING - BUSY LINE - OUTSIDE access code (same as CALL FORWARDING - BUSY LINE [C-2]); receive special dial tone. 3. Dial the desired target telephone number (or Speed Calling access code and abbreviated code). If the ATTENDANT CONSOLE [A-3] is setting this feature, dial the access code, tenant number, originating telephone number, and then the desired outside number; receive service set tone. To cancel CALL FORWARDING - BUSY LINE - OUTSIDE: 1. Lift the handset; receive dial tone. 2. Dial the CALL FORWARDING - BUSY LINE - OUTSIDE cancel code, (same as CALL FORWARDING - BUSY LINE [C-2] cancel code); receive service set tone. To set CALL FORWARDING - BUSY LINE - OUTSIDE from a multi-line Dterm: 1. Press the multi-line feature key to be used for CALL FORWARDING - BUSY LINE - OUTSIDE. 2. Lift the handset or press the SPEAKER key; receive dial tone. 3. Press CALL FORWARDING - BUSY LINE - OUTSIDE feature key; receive special dial tone. 4. Dial the desired target number (or Speed Calling access code and abbreviated code); receive service set tone. The LED will light. The LCD displays: 5. Replace the handset or press the SPEAKER key. 6. The LED of the associated feature key lights on the D term for which this multi-line is the MY Line. To monitor CALL FORWARDING - BUSY LINE - OUTSIDE from a Dterm MY Line: 1. Press the multi-line key of the station CALL FORWARDING - BUSY LINE - OUTSIDE is to monitor. 2. Press CALL FORWARDING - BUSY LINE - OUTSIDE feature key. 3. The LCD displays: Target Number* Note:*An entered abbreviated number is translated into the forwarding number and the first eight digits are displayed even if a maximum of 24 digits can be stored. To cancel CALL FORWARDING - BUSY LINE - OUTSIDE from a multi-line D term: 1. Press the multi-line key of the station to which CALL FORWARDING - BUSY LINE-OUTSIDE is to be cancelled.FORWARD SET (Time Display) FORWARD XXXXXXXX (Time Display)
NEAX2400 IMX Business Features and Specifications Page 162NDA-24221, Issue 3 C-60 Call Forwarding - Busy Line - Outside Operating Procedure (cont’d) 2. Lift the handset or press the SPEAKER key; receive dial tone. 3. Press the CALL FORWARDING - BUSY LINE - OUTSIDE feature key; receive service set tone. The LED of the associated feature key will go out. The LCD displays: 4. Replace the handset or press the SPEAKER key. Service Conditions 1. CALL FORWARDING - BUSY LINE - OUTSIDE may be set or cancelled by either a user or the ATTENDANT CONSOLE [A-3]. 2. Stations may be assigned this feature via CLASS OF SERVICE - INDIVIDUAL [C-15] programming in System Data. 3. CALL FORWARDING - BUSY LINE - OUTSIDE data remains in the data memory, even if the system is reinitialized or in the event of a power failure. 4. A maximum of 24 digits, including trunk access code, can be stored. 5. For CALL FORWARDING - BUSY LINE - OUTSIDE, Speed Call List numbers may be programmed as the destination telephone number. This permits the sent digits to exceed the 24-digit maximum. 6. When using this feature, either the calling station or the forwarding station is recorded by SMDR [S-10] as the originating station of calls forwarded. The selection between the above stations is determined through System Data. 7. CALL FORWARDING - BUSY LINE - OUTSIDE can be restricted by the RSC of the originating station. 8. ROUTE PEG COUNT [P-7] is used for CALL FORWARDING - BUSY LINE - OUTSIDE. 9. This feature can be restricted according to the D term MY Line service restriction class. Incoming CALL FORWARDING - BUSY LINE - OUTSIDE calls to the Dterm multi-line cannot be transferred if the service restriction class of the Dterm MY Line restricts this feature. 10. There is no limit to the number of stations which may activate this feature simultaneously. 11. Restriction for outgoing connection by CALL FORWARDING - BUSY LINE - OUTSIDE are as follows: a.) When originating a call from a station, Route Restriction data assignment is verified when this service is in effect. b.) When originating a call from a trunk Restriction for Tandem connections between the incoming trunk and the outgoing trunk selected for the call where CALL FORWARDING - BUSY LINE service occurs. Dterm My Line Service Restriction Class Dterm Multi-Line Service Restriction Class Activation from Dterm Multi-Line Remarks Non-Restricted Non-Restricted Possible RestrictedRestricted Not Possible Non-Restricted Restricted FORWARD CANCEL (Time Display)
NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3 Page 163 Call Forwarding - Busy Line - Outside C-60 Service Conditions (cont’d) 12. When a caller places a call via OGCA (Outgoing Call Alternative) and when the first outgoing route and the calling party are restricted, this service cannot be set. In this case, the service can be set via the following procedure: a.) assign a dummy route, b.) clear the restriction between the dummy route and all the stations, and c.) assign the dummy route as the first route of OGCA. 13. When a destination of CALL FORWARDING - ALL CALLS - OUTSIDE has already been assigned, even if the feature is restricted by the new office data or changing of Day/Night mode, the assigned data can still be used or cancelled. 14. This feature allows a call to terminate to a trunk outside of the FCCS network. Accordingly, the access code + office code or the access code including office code is required before dialing the telephone number to recognize the terminating node. 15. When the incoming call is forwarding to the public network, be sure to add the outgoing access code + destination area code or the outgoing access code including destination area code number before dialing subscriber number. 16. A call can be forwarded to a trunk in the remote node via FCCS link.
NEAX2400 IMX Business Features and Specifications Page 164NDA-24221, Issue 3 C-62 Consecutive Speed Calling - System C-62 Consecutive Speed Calling - System General Description This feature allows a user to call frequently dialed DID numbers using fewer digits (abbreviated call codes) than would normally be required. The stored digits would include route access code, area code and office code. The caller would then manually enter the called telephone number. Operating Procedure 1. Dial the Speed Calling access code (1 to 3 digits). 2. Dial the abbreviated call code (maximum of 4 digits). 3. Dial the 4 digit telephone number. The call is completed. Service Conditions 1. SPEED CALLING codes programmed in System Data are accessible to all stations with a CLASS OF SERVICE - INDIVIDUAL [C-15] that allows CONSECUTIVE SPEED CALLING-SYSTEM. 2. Each abbreviated call code can consist of a maximum of 24 digits, including access codes. 3. The maximum number of CONSECUTIVE SPEED CALLING - SYSTEM codes that can be stored in the system is 1,000. Note:The capacity depends on the system configuration due to memory requirements. 4. Speed Calling numbers are programmed via System Data entry on the MAINTENANCE ADMINISTRATION TERMINAL (MAT) [M-18]. 5. Stations may be denied access to Speed Calling via CLASS OF SERVICE - INDIVIDUAL assignment in System Data. Speed Calling may also be allowed or denied on a system or tenant basis. 6. TOLL DENIAL/TOLL DIVERSION [T-6] and TOLL RESTRICTION - 3/6-DIGIT [T-7] may be applied to Speed Calling, if desired. 7. LEAST COST ROUTING - 3/6-DIGIT [L-5] may be provided for Speed Calling access. 8. This feature cannot be used for an outgoing call that uses OUTGOING TRUNK QUEUING [O-2]. 9. CONSECUTIVE SPEED CALLING-SYSTEM may not be accessed via CONSULTATION HOLD. 10. Digits dialed after the abbreviated call codes are not recorded on SMDR.
NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3 Page 165 Call Forwarding - All Calls - Announcement C-69 C-69 Call Forwarding - All Calls - Announcement General Description This feature permits all calls destined for a particular station to be routed to a recorded announcement. Activation and cancellation may be accomplished by either the individual user or the ATTENDANT CONSOLE [A-3]. Operating Procedure To activate CALL FORWARDING - ALL CALLS - ANNOUNCEMENT from an individual station: 1. Lift the handset; receive dial tone. 2. Dial the CALL FORWARDING - ALL CALLS - ANNOUNCEMENT access code (same as CALL FORWARDING - ALL CALLS [C-5]); receive special dial tone 3. Dial the desired announcement trunk access code (same as ANNOUNCEMENT SERVICE [A-15]); receive service set tone. To cancel CALL FORWARDING - ALL CALLS - ANNOUNCEMENT from an individual station: 1. Lift the handset; receive dial tone. 2. Dial the CALL FORWARDING - ALL CALLS - ANNOUNCEMENT cancel code (same as CALL FORWARDING - ALL CALLS [C-5]); receive service set tone. Service Conditions 1. This service feature requires one of the following hardware alternatives: a.) Central Office Trunk (COT) or TIE Line Trunk (TLT) and an announcement machine. b.) Digital Announcement Trunk (DAT). 2. Stations with this feature set may originate calls and access the CALL FORWARDING - ALL CALLS - ANNOUNCEMENT cancellation code. 3. Stations activating CALL FORWARDING - ALL CALLS - ANNOUNCEMENT can be restricted from placing any calls, except to the Attendant, depending upon System Data. 4. There is no limitation to the number of stations which can simultaneously set CALL FORWARDING - ALL CALLS - ANNOUNCEMENT. 5. Stations may be assigned this feature via CLASS OF SERVICE - INDIVIDUAL [C-15] programming in System Data. 6. For CALL FORWARDING - ALL CALLS - ANNOUNCEMENT, announcement trunk access numbers may be programmed as the destination number. 7. When a call is directed to a forwarded station, one burst of ringing signal will be sent to the station to indicate that it is call forwarded. 8. Call forwarding data remains programmed, even if the system is reinitialized or a power failure occurs. 9. CALL FORWARDING - ALL CALLS - ANNOUNCEMENT can be provided for a maximum of 127 trunks, which include the announcement trunks for: ANNOUNCEMENT SERVICE [A-15] ANNOUNCEMENT SERVICE - ATTENDANT [A-59] CALL FORWARDING - INTERCEPT /ANNOUNCEMENT [C-25] 10. This service feature is available with the following connections: DIRECT INWARD DIALING (DID [D-8] DIRECT-IN TERMINATION (DIT) [D-7] STATION-TO-STATION CALLING [S-11] Station calls from a TIE Line Trunk
NEAX2400 IMX Business Features and Specifications Page 166NDA-24221, Issue 3 C-69 Call Forwarding - All Calls - Announcement Service Conditions (cont’d) 11. When a designation of CALL FORWARDING - ALL CALLS - ANNOUNCEMENT has already been assigned, even if the feature is restricted by the new office data or changing of Day/Night mode, the assigned data can still be used or cancelled.
NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3 Page 167 Call Back - Delayed C-73 C-73 Call Back - Delayed General Description This feature allows a station to which CALL BACK [C-1] has been set to initiate another call, within a predetermined time period after becoming idle and before the CALL BACK [C-1] feature is activated. Operating Procedure No manual operation is required. Service Conditions 1. This feature is assigned in system programming, on a system-wide basis. 2. The CALL BACK-DELAYED timer can be set in multiples of 2 seconds, to a maximum of 14 seconds.
NEAX2400 IMX Business Features and Specifications Page 168NDA-24221, Issue 3 C-74 Call Forwarding - Don’t Answer - Outside C-74 Call Forwarding - Don’t Answer - Outside General Description This feature allows a call which originates from a station or trunk, and is destined for a station, to be routed to another station outside the NEAX2400 IMX via the appropriate trunk line. This service feature can also be activated from a D term multi-line. Operating Procedure To set CALL FORWARDING - DONT ANSWER - OUTSIDE: 1. Lift the handset; receive dial tone. 2. Dial the CALL FORWARDING - DONT ANSWER - OUTSIDE access code (same as CALL FORWARDING - DONT ANSWER [C-3] access code); receive special dial tone. 3. Dial the desired target telephone number (or speed calling access code and abbreviated code). If the ATTENDANT CONSOLE [A-3] is setting this feature, dial the access code, Tenant number, originating telephone number, and then the desired outside number; receive service set tone. To cancel CALL FORWARDING - DONT ANSWER - OUTSIDE: 1. Lift the handset; receive dial tone. 2. Dial the CALL FORWARDING - DONT ANSWER - OUTSIDE cancel code, (same as CALL FORWARDING - DONT ANSWER [C-3] cancel code); receive service set tone. To set CALL FORWARDING - DONT ANSWER - OUTSIDE from a multi-line Dterm: 1. Press the multi-line feature key to be used for CALL FORWARDING - DONT ANSWER - OUTSIDE. 2. Lift the handset or press the SPEAKER key; receive dial tone. 3. Press CALL FORWARDING - DONT ANSWER - OUTSIDE feature key; receive special dial tone. 4. Dial the desired target number (or speed calling access code and abbreviated code); receive service set tone. The LED will light. The LCD displays: 5. Replace the handset or press the SPEAKER key. 6. The LED of the associated key lights on the D term to which the call is forwarded. To monitor CALL FORWARDING - DONT ANSWER - OUTSIDE from a Dterm MY Line: 1. Press the multi-line key for the station CALL FORWARDING - DONT ANSWER - OUTSIDE is to monitor. Press CALL FORWARDING - DONT ANSWER - OUTSIDE feature key. The LCD displays: Target Number* Note:*A dialed abbreviated number is translated into the forwarding number and the first eight digits are displayed even if 24 digits can be stored. FORWARD SET (Time Display) FORWARD SET (Time Display) FORWARD XXXXXXXX (Time Display)
NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3 Page 169 Call Forwarding - Don’t Answer - Outside C-74 Operating Procedure (cont’d) To cancel CALL FORWARDING - DONT ANSWER - OUTSIDE from a multi-line Dterm: 1. Press the multi-line key for the station CALL FORWARDING - DONT ANSWER-OUTSIDE is to be cancelled. 2. Lift the handset or press the SPEAKER key; receive dial tone. 3. Press the CALL FORWARDING - DONT ANSWER - OUTSIDE feature key; receive service set tone. The LED of the associated feature key will go out. The LCD displays: 4. Replace the handset or press the SPEAKER key. Service Conditions 1. CALL FORWARDING - DONT ANSWER - OUTSIDE may be set or cancelled by either a user or the Attendant. 2. Stations may be assigned this feature via CLASS OF SERVICE - INDIVIDUAL [C-15] programming in System Data. 3. CALL FORWARDING - DONT ANSWER - OUTSIDE data remains in the data memory even if the system or LP is reinitialized or in the event of a power failure. 4. For CALL FORWARDING - DON’T ANSWER - OUTSIDE, Speed Call List numbers may be programmed as the destination telephone number. This permits the sent digits to exceed the 24-digit maximum. 5. When using this feature, the forwarding station is recorded by SMDR [S-10] as the originating station of calls forwarded. (See ASYD System Data 1, Index 20, Bit 7). 6. CALL FORWARDING - DONT ANSWER - OUTSIDE can be restricted by the RSC of the originating station. 7. Route PEG COUNT [P-7] is used for CALL FORWARDING - DONT ANSWER - OUTSIDE. Every time CALL FORWARDING - DONT ANSWER is set or cancelled, it is counted in the service PEG count. 8. This feature can be restricted according to the D term MY Line service restriction class. Incoming CALL FORWARDING - DONT ANSWER - OUTSIDE calls to the Dterm multi-line cannot be transferred if the service restriction class of the Dterm MY Line restricts this feature. 9. Restriction for outgoing connection by CALL FORWARDING - DONT ANSWER - OUTSIDE are as follows: a.) When originating a call from a station: Route Restriction data assignment is verified when CALL FORWARDING - DONT ANSWER service is in effect. Dterm MY Line Service Restriction Class Dterm Multi-Line Service Restriction Class Activation from Dterm Multi-Line Remarks Non-RestrictedNon-Restricted Possible Restricted RestrictedNon-Restricted Not Possible Restricted FORWARD CANCEL (Time Display)
NEAX2400 IMX Business Features and Specifications Page 170NDA-24221, Issue 3 C-74 Call Forwarding - Don’t Answer - Outside Service Conditions (cont’d) b.) When originating a call from a trunk: Restriction for tandem connections between the incoming trunk and the outgoing trunk selected for the call where CALL FORWARDING - DONT ANSWER service occurs. 10. There is no limit to the number of stations that may activate this feature simultaneously. 11. When the called station does not answer for a predetermined time interval, this feature is applied according to the Route Restriction Class of the originating station and the trunk used in Call Forwarding. When restricted by Route Restriction Class, CALL FORWARDING - DONT ANSWER - OUTSIDE is not activated, and the called station continues to ring. 12. Call Transfer - Attendant: When the called station does not answer for a predetermined time interval, calls which have been transferred by the Attendant are assigned to this feature according to their Route Restriction Class. When calls are restricted by Route Restriction Class, this feature is not activated, and the called station continues to ring. 13. When Attendant transfers a call to a station that has set CALL FORWARDING - DONT ANSWER - OUTSIDE, TOLL DENIAL/TOLL DIVERSION [T-6] is not activated. 14. When a caller places a call via OGCA (Outgoing Call Alternative) and when the first outgoing route and the calling party are restricted, this service cannot be set. In this case, the service can be set via the following procedure: a.) assign a dummy route, b.) clear the restriction between the dummy route and all the stations, c.) assign the dummy route as the first route of OGCA. 15. CALL FORWARDING - DONT ANSWER - OUTSIDE is not available for the trunk calls by the MF signals. In this case, the call is not forwarded to the designated station. 16. CALL FORWARDING - DONT ANSWER - OUTSIDE is not available for the trunk calls by MF signals. In this case, the call is not forwarded to the designated station. 17. A call can be forwarded to a trunk in the remote node via FCCS link. 18. A maximum of 24 digits, including trunk access code, can be stored.