NEC Neax 2400 Imx Business Features And Specifications

							NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 61
Boss - Secretary Override - DtermB-5D
B-5D  Boss - Secretary Override - Dterm
General Description
This feature enables a secretary to voice announce a call to a boss when he is currently on his My-Line.
Operating Procedure
 Station 200 - Boss 
 Station 201 - Secretary
Boss is currently connected to Trunk A. Call at Trunk B, intended for 200, reroutes to Station 201. 
1. Secretary answers station 201. 
2. Secretary asks the caller to hold and presses CALL HOLD [C-6D] feature key or TRANSFER key and
CALL HOLD code (CALL WAITING - ORIGINATE [C-31] key); secretary hears dial tone. 
3. Secretary presses SPEED CALLING - ONE TOUCH [S-26D] key on which the BOSS-SECRETARY
OVERRIDE Tone Code pause (recall key) and the boss telephone number (200) has been programmed. 
4. Secretary hears ringback tone; boss receives 3 bursts of Camp-on Tone (to distinguish it from the single
burst for an Attendant Camp-on).
Boss Response Options
Case 1: 
1. Boss presses the ANSWER key and converses with secretary (Trunk A is placed on hold). 
2. Secretary hangs up, boss speaks with Trunk B.
Case 2: 
1. Boss presses the ANSWER key and converses with secretary (Trunk A is placed on hold). 
2. Boss presses 201 key and converses with Trunk B; secretary hears reorder tone. 
3. Boss presses ANSWER to reconnect with Trunk A; Trunk B is placed on hold.
Case 3: 
1. If boss does not respond to 3 bursts of waiting tone, secretary presses RECALL key to resume talking to
Trunk B.
Case 4: 
1. Boss presses the ANSWER key and converses with Secretary (Trunk A is placed on hold). Boss denies
the call.
2. Boss presses TRANSFER to return to Trunk A. Secretary can also press TRANSFER key, so that both
boss and secretary return to original callers.
3. Secretary is returned to Trunk B. 
Service Conditions
1. Secretary must have a Dterm for this operation. Boss may have a single line telephone, but since no line
key or CALL HOLD key is available, the boss’s switch hook flashes to alternate between Trunk A and
Trunk B. To disconnect from one trunk, the boss hangs up. The remaining trunk recalls to the single-line
set. The held party hears ringback tone.
2. If boss and secretary have multi-line operations, they must have each others My-Line appearing on their
D
term.
3. This service feature is available only when the boss and the secretary are on their own My-Lines.
4. This feature must be allowed in CLASS OF SERVICE - INDIVIDUAL [C-15] via system data
programming.
5. BOSS-SECRETARY OVERRIDE is denied if the boss is connected to the ATTENDANT CONSOLE. 
						

							NEAX2400 IMX Business Features and Specifications
Page 62NDA-24221, Issue 3
B-5D Boss - Secretary Override - Dterm
Service Conditions (cont’d)
6. If provided in the system, the held caller will hear MUSIC ON HOLD [M-7].
7. The call is recorded in SMDR for the secretarys station (e.g., 201).
8. This feature is denied to a UCD [U-1] group.
9. BOSS-SECRETARY OVERRIDE [B-5] overrides DO NOT DISTURB [D-11D] if set for the boss.
10. BOSS-SECRETARY OVERRIDE [B-5] is denied under the following conditions:
ATTENDANT CAMP-ON WITH TONE INDICATION [A-1]
ATTENDANT OVERRIDE [A-7]
BUSY VERIFICATION  [B-3]
CALL BACK [C-1]
CALL HOLD [C-6, C-6D]
CALL TRANSFER  [C-10] [C-11, 11D] [C-50] [C-54]
CALL WAITING - ORIGINATING  [C-31]
CALL WAITING - TERMINATING [C-12]
CONSULTATION HOLD - ALL CALLS  [C-17, C-17D] [C-58]
DATA LINE SECURITY [D-12] [D-66]
DATA PRIVACY ON DEMAND [D-17] [D-68]
DIAL ACCESS TO ATTENDANT  [D-2] [D-71]
EXCLUSIVE HOLD - D
term[E-4D]
EXECUTIVE RIGHT-OF-WAY  [E-1, E-1D]
NON-EXCLUSIVE HOLD - D
term[N-7D]
OFF-HOOK QUEUING  [O-7]
OUTGOING TRUNK QUEUING  [O-2, O-2D]
PRIVACY - D
term[P-14D]
PRIVACY RELEASE [P-18]
THREE-WAY CALLING [T-2, T-2D]
VOICE CALL - D
term[V-2D]
11. FCCS link is not available for this feature. 
						

							NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 63
Brokerage - Hotline B-6
B-6 Brokerage - Hotline
General Description
This feature provides a HOT LINE [H-1] function for Dterm.
Operating Procedure
1. Lift handset or press the SPEAKER key.
2. Press sub-line key associated with the predetermined desired station. The destination station is
automatically dialed; Ringback tone is heard, the destination station answers.
3. After completion of conversation, hang up or press the SPEAKER key.
Note:To make another HOT LINE [H-1] call instantaneously, press another sub-line key without going on-hook and off-
hook.
4. If the desired station is busy, while hearing busy tone, press the EXECUTIVE RIGHT-OF-WAY (OVER)
key; receive warning tone. The caller can override the call in progress.
Service Conditions
1. One of the line/feature keys must be assigned as a My Line.
2. A station Hot Line (calling party) cannot belong to a Hunt [S-7, 8, or 9] or UCD [U-1] group.
3. Single line station or virtual lines (SOFTWARE LINE APPEARANCE [S-33]) can be assigned as a
BROKERAGE HOT LINE destination.
4. When a Hot Line call is made from a D
term, the Dterms display shows the destination telephone number
but doesnt show the SERVICE DISPLAY [S-25] of hot line.
5. This hot line feature is applicable for intra-office connection within the system.
6. My Line of a D
term cannot be assigned as a Hot Line feature button.
7. Destinations must be stations or an ATTENDANT CONSOLE [A-3] of the system.
8. When a destination is an ATTENDANT CONSOLE [A-3], the Hot Line call terminates as an ATND call.
9. ATTENDANT CAMP-ON [A-1], EXECUTIVE RIGHT-OF-WAY [E-1], CALL WAITING [C-31] and
CALL BACK [C-1] can be prohibited to the hot line connection through CLASS OF SERVICE -
INDIVIDUAL [C-15].
10. When a destination station is busy, STEP CALL [S-13], CALL BACK [C-1], CALL WAITING [C-31],
or MESSAGE REMINDER - D
term [M-19D] cannot be activated.
11. Station Hunting works if the destination station is in a hunt group.
12. UCD function works if the destination station is a UCD station, but busy tone is given if all the UCD
stations within the group are busy (no UCD queuing).
13. CALL FORWARDING [C-2, 3, 5] is allowed if the destination station has set Call Forwarding, but CALL
FORWARDING - OUTSIDE [C-28] cannot be provided.
14. Overriding is available only via the OVER key on D
term. If switch hook flash is attempted, the caller
receives reorder tone.
15. In the following cases, overriding by the OVER key is not available, and the caller receives reorder tone. 
a.) the conference-function trunks are all busy.
b.) the destination station is not engaged in a two party call, as when
 call is terminating to the destination station.
 the destination station has a call on hold. 
						

							NEAX2400 IMX Business Features and Specifications
Page 64NDA-24221, Issue 3
B-6 Brokerage - Hotline
Service Conditions (cont’d)
 the destination station is off-hook.
 the destination station is already engaged in a three-party call.
c.) the destination is the Attendant or is connected to an outside party.
16. When EXECUTIVE RIGHT-OF-WAY [E-1, E-1D] is used with this feature, it is not activated under any
of the following conditions:
 when utilizing EXECUTIVE RIGHT-OF-WAY [E-1, E-1D] service using switch hook flash and
access code.
 when all three-party conference trunks are busy.
 when the destination is not in the two-party connection (an incoming call is in the middle of terminating
to the destination or the destination places a call on hold or the destination is in off-hook status or the
three-party connection including the destination has already been established).
 when the destination is connected with the Attendant Console or the C.O. trunk.
17. This feature can be activated via FCCS.
18. Only the station assigned a telephone number is available for the station assignment when activating this
feature via FCCS.
19. The station, the Attendant Console/Desk Console (operator call), and the trunk can be a destination for
Hotline.
20. When Call Forwarding - All Calls/Busy Line/Don’t Answer service has been set to the called station, these
features are available for the call to the station.
21. When a calling party encounters a busy station, the call may bridge into the connection, depending on the
data assigned by the ASYD command. 
						

							NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 65
Boss - Secretary - Message Waiting Lamp Control B-8
B-8  Boss - Secretary - Message Waiting Lamp Control
General Description
This feature allows a secretary, via her station, to control the Call Indicator Lamp (Note) or Message Waiting (MW)
display on the boss station.
Note:The Call Indicator Lamp is used as the MW Lamp.
Operating Procedure
1. CALL FORWARDING [C-3, 5] is not set on Boss station.
2. An incoming call for Boss station is answered on Secretarys D
term.
3. Secretary sets the Call Indicator Lamp or MW display on Boss station. See Procedure 1 below.
4. Bosss station Call Indicator Lamp or the MW display is on.
5. Secretary cancels the Call Indicator Lamp or MW display on Boss station.
To set Message Waiting at a Boss station:
Procedure 1 (Secretarys station requires a Dterm with a LED)
1. While remaining connected to the calling party, press the MW SET line/feature key.
2. The LCD display will indicate MW SET (for 5 seconds, in place of time display). 
3. MW is set on Boss station. Call Indicator Lamp or the MW display is on.
4. Secretary will not hear service set tone.
Procedure 2 
1. Secretary releases the call after taking the message and presses the RECALL key. Dial tone is heard.
2. Secretary presses the MW SET line/feature key. LCD will indicate MW SET. Secretary will hear service
set tone.
3. MW is set to Boss station. Call Indicator Lamp or the MW display is ON.
To cancel Message Waiting indication:
Procedure 1 
1. While remaining connected, Secretary presses the MW CANCEL line/feature key.
2. The LCD display will indicate MW CANCEL (For 5 seconds, in place of time display).
3. Boss MW indication is then cancelled. Call Indicator Lamp or the MW display is OFF.
Procedure 2 
1. Secretary presses Boss line appearance. Dial tone is heard.
2. Press the MW CANCEL line/feature key. Service set tone is heard.
3. Secretarys LCD will display MW CANCEL.
4. Boss MW indication is cancelled.
Service Conditions
1. Any number of Dterm stations within the system can be assigned to activate this feature.
2. Secretary must have a D
term.
3. Any attempt to set BOSS-SECRETARY MW LAMP CONTROL to a station that already has an MW
indication will receive MW BUSY following Procedure 1 or a busy tone following Procedure 2.
4. Any station provided with the sub-line can set or cancel BOSS-SECRETARY MW LAMP CONTROL
indication on that sub-line.
5. This feature is not restricted by CLASS OF SERVICE - INDIVIDUAL [C-15] on either the boss or
secretary stations. 
						

							NEAX2400 IMX Business Features and Specifications
Page 66NDA-24221, Issue 3
B-8 Boss - Secretary - Message Waiting Lamp Control
Service Conditions (cont’d)
6. BOSS-SECRETARY MW LAMP CONTROL indication is cleared by system initialization or a Local
Processor initialization.
7. MW control is provided to stations using the D
term sub-line when: 
a.) one station is talking with another station.
b.) a special purpose button is pushed after a call is established. 
c.) the station is calling another station in the network. 
d.) CALL WAITING [C-12, 13] is being set up. 
e.) the station is using VOICE CALL - D
term [V-2D].
f.) the ATTENDANT CONSOLE [A-3] indication shows an incoming call.
8. MW for one station of the network can be controlled from the ATTENDANT CONSOLE [A-3] and any
other station at the same time. The controlled station cannot identify the controlling party.
9. The MW indication on the boss’ station appears as follows:
10. The LCD on the secretary’s station displays the following messages:
11. MW cannot be activated on a virtual line. The LCD displays MW REST, and the reorder tone is heard
when activation from a virtual line is attempted.
Note:The reorder tone is not heard while talking to the calling party.
12. This feature can control the Call Indicator Lamp or MW display from the sub-line during:
a.) conversation with the calling party.
b.) special code dialing after replacing the handset or pressing the SPEAKER key.
c.) ringback tone for station calling.
d.) MUSIC ON HOLD [M-7] when the other party has pressed the HOLD key.
e.) dialing of telephone number.
Type of Station Set Message Waiting Indication
Dterm Series E
Status of Boss’ Station LCD Dterm Series E Type of Tone
MESSAGE 
WAITING 
(already set)SETTING
CANCELLING
MESSAGE 
WAITING (not 
set)SETTINGCall Indicator 
is ON
MW
(Time Display)
MW                            BUSY
(Time Display)
MW
(Time Display)                           CANCEL
MW                               SET
(Time Display) 
						

							NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 67
Boss - Secretary - Message Waiting Lamp Control B-8
Service Conditions (cont’d)
f.) trunk origination or called-number dialing.
g.) calls to or talking to Attendant.
h.) THREE-WAY CALLING [T-2].
i.) CONSULTATION HOLD - ALL CALLS [C-17].
j.) calls by VOICE CALL - D
term [V-2D].
k.) Call Waiting ringback tone with Call Waiting set.
l.) secretary calls to boss by BOSS-SECRETARY TRANSFER [B-11].
13. MW can be cancelled for a station in the same module group using the MY Line during: 
a.) conversation with the calling party.
b.) ringback tone for station calling.
c.) MUSIC ON HOLD [M-7] when the other party has pressed the HOLD key.
d.) THREE-WAY CALLING [T-2].
e.) CONSULTATION HOLD - ALL CALLS [C-17].
f.) calls by VOICE CALL - D
term [V-2D].
g.) Call Waiting ringback tone with Call Waiting set.
14. CALL WAITING [C-12, 13] set from any other station causes the MW Indication for the party setting the
call waiting to go off.
15. THREE-WAY CALLING [T-2] established by EXECUTIVE RIGHT-OF-WAY - D
term [E-1D] causes
the MW Indication connected to the interrupted party to go off when the interrupting party presses the MW
CANCEL button. When using a soft key, press the MW OFF to cancel.
16. FCCS link is not available for this feature.
Interactions
1. Use of the following features has no effect on this feature. BOSS-SECRETARY MW LAMP CONTROL
can be set/cancelled to a station that has previously activated any of the following features:
a.) DO NOT DISTURB - D
term [D-21D]
b.) CALL BACK - Dterm [C-1D] set to boss’ station
c.) CALL BACK - Dterm [C-1D] set from boss’ station
d.) CALL FORWARDING ALL CALLS - Dterm [C-5D] will not follow forwarding data
e.) CALL FORWARDING DON’T ANSWER - Dterm [C-3D] will not follow forwarding data
f.) CALL FORWARDING BUSY - Dterm [C-2D] will not follow forwarding data.
2. When the boss’ line is answered by the secretary, the following services may be activated either by the
secretary or by another station towards the secretary. These services will not interfere with the secretary’s
ability to set/cancel MW.
a.) PRIVACY - D
term [P-14D]
b.) CONSULTATION HOLD - ALL CALLS [C-17]
c.) CALL WAITING - ORIGINATING [C-31] set to boss’ station
d.) CALL WAITING - ORIGINATING [C-31] set from boss’ station
e.) ATTENDANT CAMP ON WITH TONE INDICATION [A-1] set to boss’ station
f.) THREE-WAY CALLING - D
term [T-2D]
g.) NON-EXCLUSIVE HOLD - Dterm [N-7D], EXCLUSIVE HOLD - Dterm [E-4D] or DUAL
HOLD [D-32]. 
						

							NEAX2400 IMX Business Features and Specifications
Page 68NDA-24221, Issue 3
B-11 Boss - Secretary Transfer
B-11 Boss - Secretary Transfer
General Description
This feature allows a secretary to voice-announce a call to a boss when the secretary answers a call to the boss line.
Operating Procedure
To transfer from Dterm to Dterm:
1. Call terminates to Boss line. 
2. Secretary answers the call on the sub-line of Secretarys D
term. 
3. Secretary presses the line key of answered call; Boss and Secretary talk by Voice Call. LCD displays:
4. Boss answers the call. LCD displays:
5.  Secretary hangs up; calling party talks to Boss. LCD displays:
To transfer from Dterm to a single line telephone:
1. Call terminates to Boss line.
2. Secretary answers the call on the sub-line of Secretarys D
term.
3. Secretary presses the line key of the answered call. Boss station rings. LCD displays (Secretary): 
4. Boss answers the call.
5. Secretary hangs up; calling party talks to Boss.
To cancel:
1. Secretary presses the line key.
2. Secretary talks to the calling party.
Service Conditions
1. Secretary must have boss My Line appearing on the Dterm in a multi-line operation.
2. Secretary must have a D
term for this operation. Boss may have a single line telephone.
3. This service feature is only available when the secretary is talking on the boss My Line.ICM
(Time Display)
XXXX Boss/Secretary
TRANSFER
(Time Display)
XXXX Secretary
(Time Display)
XXXX Calling Party
TRANSFER
(Time Display)
XXXX 
						

							NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 69
Boss - Secretary Transfer B-11
Service Conditions (cont’d)
4. This feature must be allowed in CLASS OF SERVICE - INDIVIDUAL [C-15] via System Data
programming.
5. BOSS-SECRETARY TRANSFER [B-11] is denied if the secretary is connected to the ATTENDANT
CONSOLE [A-3].
6. If provided in the system, the held caller will hear MUSIC ON HOLD [M-7].
7. The call is recorded in SMDR [S-10] for the boss station.
8. This feature will override CALL FORWARDING - BUSY LINE [C-2] set for the boss, unless the boss’
line is forwarded to the secretary.
9. THREE-WAY CALLING [T-2] (Boss, Secretary and calling party) is not available.
10. A BOSS-SECRETARY TRANSFER call cannot be picked up by CALL PICKUP [C-7, 30].
11. Name Display service is not available when the secretary is calling the boss or when the secretary is talking
to the boss.
12. When the boss is using a D
term, the boss must always press the line key in order to answer the call
transferred from the secretary.
13. FCCS link is not available for this feature. 
						

							NEAX2400 IMX Business Features and Specifications
Page 70NDA-24221, Issue 3
B-12 Brokerage Hotline - Outside
B-12  Brokerage Hotline - Outside
General Description
This feature provides a HOT LINE - OUTSIDE [H-9] function for a Dterm.
Operating Procedure
To access a BROKERAGE HOT LINE - OUTSIDE from a Dterm: 
1. Lift the handset or press the SPEAKER key. 
2. Press the sub-line key associated with a predetermined desired outside party. The destination station is
automatically dialed; ringback tone is heard; the destination station answers.
3. After completion of the conversation, hang up or press the SPEAKER key.
To immediately make another BROKERAGE HOT LINE - OUTSIDE call:
1. Press another sub-line button associated with another station without going on/off-hook. The RELEASE
key on the Add-On Module can be used as the RELEASE key.
2. A maximum of 39 BROKERAGE HOTLINES-OUTSIDE can be used to access distant destinations.
Service Conditions
1. One of the line keys of the Dterm must be assigned as the My Line.
2. When a BROKERAGE HOT LINE - OUTSIDE call is made, the D
term display shows the connected trunk
number but does not show a SERVICE DISPLAY [S-25] for the BROKERAGE HOT LINE.
3. The My Line of a D
term cannot be assigned as a BROKERAGE HOT LINE - OUTSIDE.
4. The virtual line of a single line station can be assigned as the hot line station.
5. BROKERAGE HOT LINE - OUTSIDE uses SPEED CALLING - SYSTEM [S-3] memory. The total
number of BROKERAGE HOT LINE - OUTSIDE destinations is limited by the capacity of the SPEED
CALLING - SYSTEM [S-3].
6. ATTENDANT CAMP-ON [A-1], CALL BACK [C-1], CALL WAITING [C-31], and EXECUTIVE
RIGHT-OF-WAY [E-1] can be prohibited to the BROKERAGE HOT LINE - OUTSIDE connection
through CLASS OF SERVICE - INDIVIDUAL [C-15].
7. A hot line station user confronted with all trunks busy or all senders busy at the time of calling hears the
reorder tone. No indication is shown on the users D
term LCD.
8. Outside connection when a user calls in BROKERAGE HOT LINE - OUTSIDE service is realized when
trunk classification (DDD, TIE, CCSA) and the trunk number is indicated on the LCD indication.
9. Outside connection when a user answers in BROKERAGE HOT LINE - OUTSIDE service is realized
when time duration, trunk classification (DDD, TIE, CCSA) and the trunk number is indicated on the LCD
indication.
10. The Station Message Detail Recording (SMDR) is available for outgoing calls in the BROKERAGE HOT
LINE - OUTSIDE service.
11. A D
term with an Add-On Module attached is used for applications requiring at least 15 but fewer than 39
destinations. In this case, one of the line keys of the Dterm must be assigned as the My Line.
12. An AC Adapter is required for the Add-On Module for the D
term phones.
13. This feature can be activated via FCCS.
14. Only the station assigned a telephone number is available for the station assignment when activating this
feature via FCCS.