NEC Neax 2400 Imx Business Features And Specifications
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NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3 Page 241 Executive Right-of-Way E-1 E-1 Executive Right-of-Way General Description This feature enables selected users, upon encountering a busy condition at an internal station, to bridge into the busy connection. Operating Procedure To enter a busy connection: 1. Dial the busy station; receive busy tone. 2. Switch hook flash; receive special dial tone. 3. Dial the EXECUTIVE RIGHT-OF-WAY access code; warning tone is sent. 4. The calling station is now bridged into a three-way call. Service Conditions 1. Two tone bursts of.08 second duration are transmitted upon activation of this feature to alert the connected parties that an executive override connection is being made. 2. The LCD display on the interrupted partys D term will give an indication only if INTERMEDIATE STATION NUMBER DISPLAY - Dterm [I-10D] has been programmed in System Data. 3. EXECUTIVE RIGHT-OF-WAY is denied if the busy station is: a.) dialing or in a LINE LOCKOUT [L-3] state b.) listening to a tone c.) being rung d.) protected from override via CLASS OF SERVICE - INDIVIDUAL [C-15] e.) being connected to an ATTENDANT CONSOLE [A-3] loop f.) activating a conflicting feature, such as: ATTENDANT OVERRIDE [A-7] BOSS - SECRETARY OVERRIDE - D term[B-5, B5-D] BUSY VERIFICATION [B-3, B-9] CALL HOLD [C-6, C-6D] CALL TRANSFER [C-10, C-11, C-50, C-54] CALL WAITING - ORIGINATING [C-31] CALL WAITING - TERMINATING [C-12] CONSULTATION HOLD - ALL CALLS [C-17, C-58] DATA LINE SECURITY [D-12, D-66] DATA PRIVACY ON DEMAND [D-17, D-68] DIAL ACCESS TO ATTENDANT [D-2, D-71] EXCLUSIVE HOLD - D term[E-4D] NON-EXCLUSIVE HOLD - Dterm[N-7D] OFF-HOOK QUEUING [O-7, O-11] OUTGOING TRUNK QUEUING [O-2, O-2D] PRIVACY - D term [P-14D] PRIVACY RELEASE [P-18] THREE-WAY CALLING [T-2, T-2D] VOICE CALL - D term [V-2, V-7] Data Call through a Data Adapter / Data Call through a Data Module Note:In any of the above instances, the calling station will receive reorder tone.
NEAX2400 IMX Business Features and Specifications Page 242NDA-24221, Issue 3 E-1 Executive Right-of-Way Service Conditions (cont’d) 4. If one party disconnects after the three-way conference bridge is established, the remaining two parties will still be connected. 5. The EXECUTIVE RIGHT-OF-WAY access code may be assigned according to customer preference. 6. The maximum number of simultaneous Executive Overrides allowable is dependent on the number of conference function trunks in the system. (Conference function is included in TSW and MUX circuit cards.) 7. This feature can be denied on DICTATION ACCESS [D-3] and PAGING ACCESS [P-1, 28] connections through programming in System Data. 8. If the called station has activated CALL FORWARDING - ALL CALLS [C-5] or - BUSY LINE [C-2] and the forwarded-to station is busy, the EXECUTIVE RIGHT-OF-WAY call will bridge into the forwarded-to station. 9. If the called station line has a party on CALL HOLD [C-6], override is not allowed to the called station line, and reorder tone is provided. Terminating override calls are denied when the called party has another party in a CONSULTATION HOLD [C-17] condition. 10. If the called station is maintenance busy and EXECUTIVE RIGHT-OF-WAY is invoked, override is denied and reorder tone is returned to the calling station. 11. It is possible, via System Data, to disable the sending of a warning tone during an EXECUTIVE RIGHT- OF-WAY connection. Normally the two burst warning tone is sent when the connection is initiated. 12. The node accommodating the called station requires Conference Trunk (CFT) function in the FCCS network.
NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3 Page 243 Executive Right-of-Way - DtermE-1D E-1D Executive Right-of-Way - Dterm General Description This feature enables selected Dterm users, upon encountering a busy condition at an internal station, to bridge into the busy connection after transmitting a warning tone. Operating Procedure To enter a busy connection from a Dterm: 1. Dial the busy station; receive busy tone. 2. Press the EXECUTIVE RIGHT-OF-WAY OVER key; the associated LED lights and warning tone is sent. 3. The calling station is bridged into a THREE-WAY CALLING [T-2]; the LCD displays: Interrupted Party Called Party The LCD then displays: Service Conditions 1. Two burst tones (.08 second) are transmitted upon activation of this feature to alert the connected parties that an EXECUTIVE RIGHT-OF-WAY call has been bridged into the connection. 2. The LCD display on the interrupted partys D term will give an indication only if INTERMEDIATE STATION NUMBER DISPLAY - Dterm [I-10D] has been programmed in System Data. 3. EXECUTIVE RIGHT-OF-WAY is denied if the busy station is: a.) dialing or in a LINE LOCKOUT [L-3] state b.) receiving a tone c.) being rung d.) protected from override via CLASS OF SERVICE - INDIVIDUAL [C-15] e.) being connected to an Attendant loop f.) activating a conflicting feature, such as: ATTENDANT CAMP-ON WITH TONE INDICATION [A-1] ATTENDANT OVERRIDE [A-7] BOSS - SECRETARY OVERRIDE [B-5D] BUSY VERIFICATION [B-3, B-9] CALL HOLD [C-6, C-6D] CALL TRANSFER [C-10,C-11,C-50, C-54] CALL WAITING - ORIGINATING [C-31] CALL WAITING - TERMINATING [C-12] CONSULTATION HOLD - ALL CALLS [C-17, C-58] DATA LINE SECURITY [D-12, D-66] DATA PRIVACY ON DEMAND [D-17, D-68] DIAL ACCESS TO ATTENDANT [D-2, D-71] OVERRIDE XXXX XXXX (Time Display) CONF (Time Display)
NEAX2400 IMX Business Features and Specifications Page 244NDA-24221, Issue 3 E-1D Executive Right-of-Way - Dterm Service Conditions (cont’d) EXCLUSIVE HOLD - Dterm[E-4D] NON-EXCLUSIVE HOLD - Dterm[N-7D] OFF-HOOK QUEUING [O-7, O-11] OUTGOING TRUNK QUEUING [O-2, O-2D] PRIVACY - D term[P-14D] PRIVACY RELEASE [P-18] THREE-WAY CALLING [T-2, T-2D] VOICE CALL [V-2, V-7] VOICE CALL - D term[V-2D] Data Call through Data Adapter / Data Call through Data Module Note:In any of the above instances, the calling station will receive reorder tone. 4. If one party disconnects after the THREE-WAY CALLING [T-2] has been established, the other two parties will remain connected. 5. EXECUTIVE RIGHT-OF-WAY can also be accessed via the dial pad (access code) or SPEED CALLING - ONE TOUCH - D term [S-26D]. 6. The maximum number of simultaneous executive overrides allowable is dependent on the number of conference function trunks in the system. (Conference function is included in TSW and MUX circuit cards.) 7. This feature can be denied on DICTATION ACCESS [D-3] and PAGING ACCESS [P-1, 28] connections through programming in System Data. 8. If the called station has activated CALL FORWARDING - ALL CALLS [C-5] and the forwarded-to station is busy, EXECUTIVE RIGHT-OF-WAY will bridge into the forwarded-to station. 9. It is possible, via System Data, to disable the sending of a warning tone during an EXECUTIVE RIGHT- OF-WAY connection. Normally, the two-burst warning tone is sent when the connection is initiated. 10. If the called station line has a party on CALL HOLD [C-6], override is not allowed to the called station line. Also override to a station line in CALL HOLD [C-6] is denied and reorder tone is provided. Terminating override calls are denied when the called party has another party in a CONSULTATION HOLD [C-17] condition. 11. If the called station is maintenance busy and EXECUTIVE RIGHT-OF-WAY is invoked, override is denied and reorder tone is returned to the calling station. 12. The node accommodating the called station requires Conference Trunk (CFT) function in the FCCS network.
NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3 Page 245 Elapsed Time Display - DtermE-3D E-3D Elapsed Time Display - Dterm General Description This feature provides an LCD display of the time elapsed while a Dterm is connected to any trunk. Operating Procedure No manual operation is required. Service Conditions 1. The ELAPSED TIME is displayed in the eight left-side positions of the LCD display. 2. The ELAPSED TIME can reach a maximum of 9 hours, 59 minutes and 59 seconds. After that time, the clock returns to zero. 3. A continuous time display will occur during CONSULTATION HOLD - ALL CALLS [C-17] and THREE-WAY CALLING [T-2]. 4. When a call is transferred, the time display of the party receiving the transfer begins from zero. 5. The elapsed time is not displayed when the station is in a specific condition such as: a.) THREE-WAY CALLING [T-2] b.) connected to a trunk with held trunk, as in the case of CONSULTATION HOLD [C-17].
NEAX2400 IMX Business Features and Specifications Page 246NDA-24221, Issue 3 E-4D Exclusive Hold - Dterm E-4D Exclusive Hold - Dterm General Description This service feature allows a user to place a call on hold and to exclude all other users from retrieving the held call. Operating Procedure While a call is in progress: 1. Press the HOLD key twice; the LCD displays: Held Station or Trunk 2. To return to the held call, press the held line key; the conversation is reestablished. Service Conditions 1. EXCLUSIVE HOLD - Dterm may be activated from any line appearing on a Dterm. 2. After EXCLUSIVE HOLD has been set, the user can make or answer calls from any other line appearing on the D term. 3. Only the D term that sets EXCLUSIVE HOLD may retrieve the held call. 4. After a variable programmable period of time, the held call will enter AUTOMATIC RECALL [A-8] regardless of the status of the D term. Ringing, however, is disabled while DO NOT DISTURB - Dterm [D- 11D] is activated. 5. The LCD of other D term stations on which the held line appears will be lit steadily. 6. Two-Party Hold is not available when a D term is engaged in a 3-party conference with a station and/or trunk. 7. The held station is denied the following services: ATTENDANT CAMP-ON WITH TONE INDICATION [A-1] ATTENDANT OVERRIDE [A-7] BOSS-SECRETARY OVERRIDE - D term [B-5D] BUSY VERIFICATION [B-3, B-9] CALL WAITING - ORIGINATING [C-31] CALL WAITING - TERMINATING [C-12] EXECUTIVE RIGHT-OF-WAY [E-1, E-1D]E_HOLD XXXX (Time Display)
NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3 Page 247 Emergency Call E-11 E-11 Emergency Call General Description This feature allows a user to make an EMERGENCY CALL by dialing a special telephone number (emergency telephone number). Even if the calling station goes on-hook, the calling station is recalled and the speech path is maintained until the emergency telephone goes on-hook. When a station dials the emergency telephone number, a system message is printed out to report the EMERGENCY CALL. Operating Procedure The operation of EMERGENCY CALL is the same as STATION-TO-STATION CALL [S-11]. Service Conditions 1. This service feature is available when an emergency telephone number is dialed via STATION-TO- STATION CALLING [S-11]. 2. This service feature is also available when an emergency call is made via CALL FORWARDING - ALL CALLS [C-5] or CALL FORWARDING - BUSY LINE [C-2]. 3. Switch hook flash services, such as CONSULTATION HOLD - ALL CALLS [C-17], may be restricted. 4. Only the emergency telephone is allowed to disconnect from an emergency call. Upon disconnection, the calling station will hear reorder tone. 5. This service feature is not available between emergency stations. When either of the emergency stations goes on-hook, the other emergency station receives reorder tone, and CALL BACK [C-1] is not performed. 6. When a station makes an EMERGENCY CALL by any method, other than STATION-TO-STATION CALLING [S-11] (e.g., STATION-TO-STATION CALLING - OPERATOR ASSISTANCE [S-12], OFF-HOOK ALARM [O-6], etc.), there is no system message printout, but CALL BACK [C-1] to the calling station is performed. 7. When a D term is used for an EMERGENCY CALL, VOICE CALL [V-2] can be used. 8. An emergency telephone can assign CALL FORWARDING - BUSY LINE [C-2] or CALL FORWARDING - ALL CALLS [C-5], but when transfer is made to other than an emergency station, this service feature is not available. 9. An emergency station can assign CALL FORWARDING - DONT ANSWER [C-3]. In this case, when a call terminates to the emergency station, a system message printout is performed. When a call is transferred by CALL FORWARDING - DONT ANSWER [C-3], the situation regarding when the station goes on-hook is as follows: a.) If neither the calling station nor the transfer destination station is an emergency station, there is no CALL BACK [C-1]. b.) If either the calling station or the transfer destination is an emergency station, CALL BACK [C-1] is operative. (No printout is performed). c.) If both the calling and destination stations are emergency stations, there is no CALL BACK [C- 1]. (No printout is performed). 10. When the emergency station is busy, the caller receives busy tone, and this service feature is not available. 11. The emergency station can be a member of a hunting group. If hunting results in transfer to a station other than an emergency station, this service is not available. 12. The emergency station can be a member of a UCD [U-1] group. If a call is distributed to the emergency station after queuing, system message printout is not performed.
NEAX2400 IMX Business Features and Specifications Page 248NDA-24221, Issue 3 E-11 Emergency Call Service Conditions (cont’d) 13. When the emergency station is busy, CALL BACK [C-1] to the emergency station is effective (no printout is performed). 14. When the emergency station is busy, CALL WAITING - ORIGINATING [C-31] and CALL WAITING - TERMINATING [C-12] are effective, but this service feature is not available. However, when a 2-way call is made between an emergency station and another station, CALL BACK [C-1] is performed when the station releases. 15. When an emergency station is busy, ATTENDANT CAMP-ON WITH TONE INDICATION [A-1] to the emergency station is effective, but the service feature is not available to the CAMP-ON call. 16. When a D term is used as an emergency station, VOICE CALL [V-2] to the emergency station is possible. If the calling station goes on-hook before the emergency station answers by pressing the SPEAKER key or going off-hook, CALL BACK [C-1] is not possible. 17. When Camp-On or Privacy is set to a station, the station cannot be recalled from the emergency station. Therefore, data security (SFI=11 should be 0) must be assigned to the emergency stations, so that Camp- On and Privacy cannot be set. Interactions 1. STATION-TO-STATION CALLING [S-11] must first be provided. 2. SINGLE-DIGIT STATION CALLING [S-1] may be utilized with this feature. 3. If re-ring is not in service, the Emergency Station can press the TRANSFER key to re-ring the calling station.
NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3 Page 249 E911-ANI Unified Number Of Digits E-18 E-18 E911-ANI Unified Number Of Digits General Description This service unifies the number of ANI information digits sent out by E911-ANI service. Operating Procedure The operating procedure is the same as for a normal outgoing connection. Service Conditions 1. The ANI function for E911 outgoing connections is the same as in previous E911-ANI service and is applicable to the following connections: a.) LCR call from a station by MF signalling b.) LCR call from an Attendant Console by MF signalling. 2. ANI sending number by this enhanced service is NXX-XXXX. 3. The method of obtaining the ANI sending number is shown below: Caller’s telephone number: 12345 (closed numbering) Outgoing route number (RT): ** Station outgoing: (AT = 0) Number of digits of caller’s telephone number: 16 ANI assigned data (from the above data): Skip: 2 (Number of digits to be skipped from the top of the telephone number) Add: 4 (Number of digits to be added to ANI information) ANI information: 7890 a.) The specified number of Skip digits is deleted from the telephone number: 12345 b.) The ANI sending number is created by combining these digits with the ANI information: 7890 345 c.) Sending ANI information: KP-0-789-0345 -ST 4. Sending digit patterns in E911-ANI: a.) Outgoing call from station. If ANI data is assigned: KP-0 -NXX-XXXX-ST If ANI data is not assigned: KP-2 -ST b.) Outgoing call from Attendant: If Individual Attendant Access Code is assigned, and also ANI data is assigned: KP-0 -NXX-XXXX-ST If Individual Attendant Access Code is not assigned, and ANI data is assigned: KP-0 -NXX-XXXX-ST ANI sending number Information digit Information digit ANI sending number Information digit ANI sending number Information digit
NEAX2400 IMX Business Features and Specifications Page 250NDA-24221, Issue 3 E-18 E911-ANI Unified Number Of Digits Service Conditions (cont’d) If ANI data is unassigned: KP-1 -ST 5. An independent route is required for E911 interface. 6. After the caller’s number is sent to the distant office by E911-ANI, it takes some time until a speech path is established. 7. Sending data is considered to be not assigned if: a.) Service version data specifies that Unified Number of Digits is provided, b.) No data is assigned for Unified Number of Digits service, and c.) Data for previous E911-ANI service is assigned 8. After digits have been sent out, DDD seizure tone is not sent. 9. Other interactions are the same as those of outgoing calls by MF signaling. 10. An 8RST-K circuit card is used. Information digit