NEC Neax 2400 Imx Business Features And Specifications

							NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 281
Hands-free Dialing/Monitoring - DtermH-5D
H-5D Hands-free Dialing/Monitoring - Dterm
General Description
This feature allows the Dterm user to dial or monitor and call without lifting the handset.
Operating Procedure
To dial a call HANDS-FREE:
1. Press the SPEAKER key; receive dial tone. 
a.) Dial the desired number. 
b.) When the called party answers, lift the handset.
To monitor a call HANDS-FREE: 
1. When placed on hold, press the SPEAKER key. 
2. Replace the handset; when the call resumes, pick up the handset.
Service Conditions
None. 
						

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H-9 Hotline - Outside
H-9 Hotline - Outside
General Description
This feature allows a user to access an outside destination by going off-hook or selecting the HOTLINE-OUTSIDE
[H-1] line/feature key and automatically dialing a SPEED CALLING-SYSTEM [S-3] number.
Operating Procedure
To place a HOTLINE - OUTSIDE call using a single-line telephone:
1. User lifts handset.
2. PBX automatically selects a trunk and dials the outside number.
3. Called number is answered and conversation proceeds.
To place a HOTLINE - OUTSIDE call from a Dterm: 
1. The Dterm user presses the HOTLINE-OUTSIDE line/feature key and lifts handset or presses the
SPEAKER key.
2. The PBX automatically selects a trunk and dials the outside number.
3. The called number is answered and the conversation proceeds.
Service Conditions
1. There is no limit to the number of HOTLINE stations.
2. The destination parties for this service use abbreviated call codes prepared in SPEED CALLING -
SYSTEM [S-3]. Therefore, the number of destination stations is limited by the capacity of SPEED
CALLING - SYSTEM [S-3].
3. When a user is confronted with a situation whereby all trunks are busy, or all senders are busy at the same
time calling in this service, reorder tone is heard at the HOTLINE stations.
4. Outside connection in BROKERAGE HOTLINE - OUTSIDE [B-12] service can be realized when the
LCD indicates: 
a.) trunk classification such as DDD, TIE, and CCSA and trunk number for an outgoing call.
b.) time duration, trunk classification, and trunk number for an incoming call.
5. When a user of BROKERAGE HOTLINE - OUTSIDE [B-12] is confronted with a situation in which all
trunks are busy or all senders are busy, the user hears reorder tone. No indication is shown on the LCD of
the users D
term.
6. Station Message Detail Recording (SMDR) [S-10] is available for outgoing calls with the HOTLINE -
OUTSIDE service.
7. OUTGOING TRUNK QUEUING [O-2] is not provided for a HOTLINE-OUTSIDE call.
8. The prime line of a D
term cannot be assigned as a HOTLINE-OUTSIDE.
9. When a D
term activates HOTLINE-OUTSIDE, the display will be for an outgoing trunk connection.
10. This feature can be activated via FCCS.
11. Only the station assigned telephone number is available for the station assignment when activating this
feature via FCCS.
12. The station, the Attendant Console/Desk Console (operator call), and the trunk can be a destination for
Hotline.
Interactions 
SPEED CALLING-SYSTEM [S-3] must first be provided. 
						

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Immediate Ringing I-1
I-1 Immediate Ringing
General Description
This feature causes called stations to ring immediately upon establishment of connections.
Operating Procedure
No manual operation is required.
Service Conditions
1. Ringing is applied to a called station as soon as the switch has determined that the station is idle. There is
no delay caused by waiting for a ring cycle.
2. This feature applies to STATION-TO-STATION [S-11], Attendant (originated or completed), Direct
Inward Dialing (DID), and tie line calls.
3. An idle station rings immediately after the last digit of the called station is dialed. 
						

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I-2 Incoming Call Identification
I-2 Incoming Call Identification
General Description
This feature allows an ATTENDANT CONSOLE [A-3] to visually identify the type of service and/or trunk group
that is arriving or waiting to be answered. 
Operating Procedure
No manual operation is required.
Service Conditions
1. A flashing lamp indicates a call waiting to be answered.
2. A steady lamp indicates an answered call.
3. A limit of 12 lamp and key groups can be associated with INCOMING CALL IDENTIFICATION.
4. Lamps and keys may be assigned as follows:
LDN: Listed Directory Number (Central Office) 
WATS: Wide Area Telephone Service 
FX: Foreign Exchange 
ATND: Attendant Call 
RECALL: Attendant Recall Calls 
ICPT: Call Forwarding - Intercept 
NANS: Call Forwarding - Dont Answer 
BUSY: Call Forwarding - Busy Line 
TIE: Tie Line
TF: Inter-Position Transfer 
CAS: Centralized Attendant Access 
PR1: Priority Call 1 
PR2: Priority Call 2 
PR3: Priority Call 3
SC/RC: Serial Call Recall Key 
EMG: Off-Hook Alarm
5. More than one INCOMING CALL IDENTIFICATION lamp can be duplicated at the ATTENDANT
CONSOLE [A-3]. The Attendant can select any incoming call by pressing the associated key.
6. Calls can be answered via the ANSWER key for first-in, first-out priority. (CALL QUEUING [C-9]).
7. ATTENDANT CONSOLEs [A-3] are limited to 12 unique INCOMING CALL IDENTIFICATION
indications. However, more than one incoming trunk group can be programmed for the same INCOMING
CALL IDENTIFICATION.
Interactions
1. Step 1 is not required to fulfill the requirements of the feature description. However, the CALL WAITING
LAMP [C-13] should be programmed in relationship to the INCOMING CALL IDENTIFICATION.
2. System Data 2, Index 8, Bits 6 and 7, and Index 9, Bits 0-3 can be flagged to represent an incoming call,
but the meaning of the incoming call can be re-assigned via the AAKP command. 
3. The first six keys (LDN to CCSA) are fixed and cannot be changed. The AAKP command is used to
program the remaining six optional keys. 
						

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Incoming Central Office Call to Tie-Line Connection I-3
I-3  Incoming Central Office Call to Tie-Line 
Connection
General Description
This feature permits an Attendant to connect an incoming public network exchange call, via a TIE Line, to a station
at a distant PBX.
Operating Procedure
To connect an incoming call: 
1. The Attendant presses the LDN key and answers the incoming trunk call. 
2. Dial the TIE Line access code; receive dial tone from distant PBX. 
3. Dial the distant PBX extension number. 
4. Press the RELEASE key.
5. The TIE Line and Central Office call are connected.
Service Conditions 
1. The Attendant can connect a trunk and TIE Line call either before or after the distant station answers.
2. There is no limitation on the number of incoming trunks that may be connected to TIE Lines using this
feature.
3. TRUNK-TO-TRUNK CONNECTION [T-10] may significantly degrade transmission quality.
4. TRUNK-TO-TRUNK CONNECTION [T-10] can be restricted through Alternative Route restriction
assignments.
5. AUTOMATIC RECALL [A-8] is denied on Incoming Central Office Call To Tie-line Connection.
6. Since AUTOMATIC RECALL [A-8] cannot be initiated by a trunk, the ATTENDANT LOCKOUT [A-
5] feature is automatically disabled in order to allow the Attendant to reenter TRUNK-TO-TRUNK
CONNECTION [T-10] calls held on the ATTENDANT CONSOLE [A-3].
7. This feature is applicable to the following types of incoming CO calls:
FX
WATS
 CCSA
 DID (Direct Inward Dialing)
 COT (Ring Down/Loop Start)
8. Loop-start CO trunks can be connected to tie trunks since release supervision is provided by the tie trunks.
9. When release signal is not provided by TIE Line trunk, the Attendant must monitor the connection and
manually disconnect after use.
Interactions
1. The Attendant Console must first be programmed. 
2. For TIE Line route to Central Office route connection, the reverse must be programmed. However,
program for ARI-D-RES:, Direct connection. This connection may also be Toll Restricted by using the
ATDP command.
3. A station can transfer a call to a station or to the Attendant Console at a distant PBX via a TIE Line
connection. This station must be assigned a proper class of service.  
						

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I-3 Incoming Central Office Call to Tie-Line Connection
Interactions (cont’d)
4. Stations must be allowed access to the routes they will need via the appropriate connection status, either
via the Attendant Console (RRI 2) or Direct connection (RRI 3).
5. Various combinations of TRUNK-TO-TRUNK [T-10] connections can be restricted by Alternate Route
Restriction (ARRC command). 
						

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Individual Trunk Access I-4
I-4 Individual Trunk Access
General Description
This feature permits an Attendant to access an individual trunk within a trunk group via dial access at the
ATTENDANT CONSOLE [A-3].
Operating Procedure
1. Press the TKSL key. 
2. Dial the trunk route number (2 digits or 3 digits).
3. Dial the trunk identification number (3 digits).
4. If the trunk is idle, dial tone will be received.
OR
1. Press an idle TKSL key.
2. Dial the Central Office code number (4 digits).
3. If the trunk is idle, dial tone will be received.
Note:On a system basis, either the Central Office code number or trunk route number and the trunk identification number
dialing can be assigned.
Service Conditions
1. A digital display will appear on the ATTENDANT CONSOLE [A-3], which will consist of either:
a.) TENANT [T-12] number, route number, and trunk number, or
b.) Central Office code number. This data is programmed on a per-route basis.
2. If the trunk is busy, the Attendant will receive a busy tone.
3. The Attendant can use ATTENDANT OVERRIDE [A-7], if it is included in system programming, to gain
entry into a particular trunk when it is in use.
4. If the trunk is made busy, either by hardware or software control, the Attendant can still access that trunk
using the above mentioned operating procedure.
5. The Desk Console is not available for this feature.
6. Central Office Code (COC) is not available to access an individual trunk through FCCS link.
Interactions
1. If the trunk is busy, ATTENDANT OVERRIDE [A-7] may be used. THREE-WAY CALLING [T-2] is
established following a Warning Tone. If the station should disconnect, the Attendant Console can either
disconnect or extend the trunk to another station via the keypad by pressing the START key and entering
the desired telephone number.
2. A station may access a specific trunk if it is allowed a Service Feature Class that allows SFI 39, Individual
Trunk Access. The station then goes off-hook and dials the INDIVIDUAL TRUNK ACCESS feature
access code. This requires assignments in ANPD and ASPA. In ASPA SRV = SSC (Service Code);
SID=17. Assign for a Connection Index of Normal (N). Individual Trunk Access also allows the station
to conduct Interoffice trunk tests. Refer to the NEAX2400 IMX System Operations and Maintenance
Manual, system message [6-I]. 
						

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I-5 Inter-position Transfer
I-5 Inter-position Transfer
General Description
This feature allows Attendants to transfer calls at their ATTENDANT CONSOLE [A-3] to another Attendants
Console in systems where MULTIPLE CONSOLE OPERATION [M-4] has been provided.
Operating Procedure
To transfer a call from Attendant Console A to Attendant Console B:
1. Press the START key.
2. Attendant A dials Attendant Console B identification number, or “0” for all Attendants.
3. The call is indicated at Attendant Console B or all Attendant Consoles.
4. Attendant B presses the ANSWER key or TF ICI key.
5. Attendant A presses the RELEASE key to transfer, or may consult first, then release.
Service Conditions
1. A designated identification number is assigned to each ATTENDANT CONSOLE [A-3] for the purpose
of INDIVIDUAL ATTENDANT ACCESS [I-6].
2. This feature can be provided on a TENANT SERVICE [T-12] basis.
3. An Attendant can receive one INTER-POSITION TRANSFER call at a time. An INCOMING CALL
IDENTIFICATION (TF ICI) [I-2] key can be designated for receipt of these calls.
4. An Attendant cannot transfer a conference connection to another Attendant.
5. An Attendant can extend an inter-position transferred call to any other destination.
6. NIGHT CONNECTION - FIXED/FLEXIBLE [N-1, 2]: When Night Service is active, an Attendant
position call to another Attendant cannot be answered by the night service arrangements. The calling
Attendant hears reorder tone.
7. When the operator call code is dialed, the call is routed to the predetermined Attendant Console designated
in System Data for the FCCS network.
Interactions
The ASAT number may not be programmed in place of a telephone number in the ASID and ASGD commands. See
OFF-HOOK ALARM [O-6], ATTENDANT NIGHT TRANSFER [A-19], and PRIORITY CALL [P-9].  
						

							NEAX2400 IMX Business Features and Specifications
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Individual Attendant Access I-6
I-6 Individual Attendant Access
General Description
This feature permits a user to call a particular ATTENDANT CONSOLE [A-3] via an individual Attendant
identification number.
Operating Procedure
1. The user dials the individual Attendant identification number.
2. The directed Attendant gets INCOMING CALL IDENTIFICATION (ICI) [I-2] indication (“ATND”) and
can answer using the normal operating procedure.
Service Conditions
1. Attendant identification numbers (maximum 5 digits) must be programmed and published for each
Attendant Console.
2. The ASAT number should be the same number of digits as any other station number. ASAT assigns a
station number to each Attendant Console.
3. ATTENDANT NIGHT TRANSFER [A-19] feature cannot be activated for calls in this feature.
4. The individual attendant identification number cannot be used to assign the destination of Call Forwarding
service.
5. Only a Telephone Number can be assigned as the individual attendant identification number when this
feature is activated via FCCS. 
						

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I-7D I-Hold Indication - Dterm
I-7D  I-Hold Indication - Dterm
General Description
This feature provides the Dterm with a distinctive flash to differentiate between a call the user placed on hold from
other calls.
Operating Procedure
No manual operation is required.
Service Conditions
Condition of the LED is as follows:
Burst Wink
LIT On
Off0 0.5 1.0 1.5 Seconds