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NEC Neax 2400 Imx Business Features And Specifications

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    							NEAX2400 IMX Business Features and Specifications
    NDA-24221, Issue 3
    Page 121
    Call Transfer - All Calls C-11
    Interactions (cont’d)
    13.(Series 7400 software enhancement) The Camp-on by Station is not available when the target station
    uses PRIVACY RELEASE [P-18]. 
    (Note)
    Note:The operating station hears busy tone when the destination is in the above condition.
    14.(Series 7400 software enhancement) When the Camp-on by Station is set by automatic operation and
    the destination station is the UCD group member, BLIND TRANSFER TO BUSY UCD takes priority
    over the Camp-on by Station feature if it is available. 
    						
    							NEAX2400 IMX Business Features and Specifications
    Page 122NDA-24221, Issue 3
    C-11D Call Transfer - All Calls - Dterm
    C-11D  Call Transfer - All Calls - Dterm
    General Description
    This feature permits a Dterm user to transfer incoming or outgoing calls without Attendant assistance.
    (Series 7400 software enhancement) The Dterm user can set Camp-on function to the busy destination while
    transferring an incoming call (Camp-on by Station). With this feature, the trunk party is called back directly as the
    destination becomes idle.
    Operating Procedure
    To transfer a call in progress: 
    1. While connected with the first party, press the TRANSFER key; receive special dial tone.
    2. Dial the third party; receive ringback tone.
    3. At this point, the user can either wait and announce the call or hang up before the transfer is completed.
    The LCD display for an announced transfer will be:
    Transferred Party
    The LCD for an unannounced transfer will be:
    Transferring Party             
    Transferred Party
    Note:When the telephone number of the transferring/transferred station exceeds 8 digits, the last 8 digits are displayed.
    However, a maximum of 16 digit transferred telephone numbers can be displayed on the middle line of the LCD,
    depending on system data.
    (Series 7400 software enhancement) To set the Camp-on by Station function to the busy station:
     Manual Operation
    1. While connected with the first party, press the TRANSFER key; receive special dial tone. The calling
    trunk party hears music on hold. The D
    term LCD of the mediate party (operating station) displays:
    2. Dial the third party, and the third party is busy; receive busy tone. The LCD of the operating station
    displays:
    The extension number of the third party TRANSFER
    XXXX
                         (Time Display) 
    TRANSFER XXXX
    XXXX
                         (Time Display) 
    TRANSFER
                         (Time Display) 
    BUSY
    XXXX
                         (Time Display)  
    						
    							NEAX2400 IMX Business Features and Specifications
    NDA-24221, Issue 3
    Page 123
    Call Transfer - All Calls - DtermC-11D
    Operating Procedure (cont’d)
    3. Method of operation:
    a.) When the access code is used, press the FLASH key; receive special dial tone and no indication
    on the LCD display, then dial the access code of CALL BACK; receive service set tone.
    b.) When the feature key/soft key is used, press the CALL BACK key; receive service set tone. The
    LCD of the operating station displays as mentioned above in the way of using the access code.
    4. Replace the handset. The station to be set Camp-on by Station (destination) hears Warning Tone. The LCD
    of the operating station displays:
    The calling trunk party hears ringback tone. The LCD of the target party displays:
    5. The target station starts to ring when the target station lifts the handset. The LCD of the target party
    displays:
    6. The target station (called party) can call back to the trunk party directly by answering the ringing. The
    LCD of the target party displays:
    ELAPSED TIME for the communication
     Automatic Operation
    1. While connected with the first party, press the switch hook; receive special dial tone. The calling trunk
    party hears music on hold. The LCD of the operating station displays: CAMP SET
                         (Time Display) 
                         (Time Display) 
    CAMP                                          (TRK)
                         (Time Display) (TRK): Trunk 
    kind or the 
    calling 
    number
    CAMP                                          (TRK)
                         (Time Display) (TRK): Trunk 
    kind or the 
    calling 
    number
    XX:XX (TRK)
                         (Time Display) (TRK): Trunk 
    kind or the 
    calling 
    number
    TRANSFER
                         (Time Display)  
    						
    							NEAX2400 IMX Business Features and Specifications
    Page 124NDA-24221, Issue 3
    C-11D Call Transfer - All Calls - Dterm
    Operating Procedure (cont’d)
    2. Dial the third party, and the third party is busy; receive busy tone. The LCD of the operating station
    displays:
                                       The extension number of the third party
    3. Replace the handset. The station to be set Camp-on by Station hears Warning Tone. The LCD of the
    operating party displays:
    The LCD display is changed after the trunk receives ringback tone:
    The LCD display of the target party: 
    The trunk party hears ringback tone.
    4. When the target station becomes available, the target station starts to ring. The LCD of the target party
    displays:
    5. The target station can call back to the trunk party directly as the station answers the ringing. The LCD of
    the target party displays:
    ELAPSED TIME for the communication
    (Series 7400 software enhancement) To answer the Camp-on by Station call from the busy station:
    1. After receiving Warning Tone, the third party can answer the call by pressing the ANSWER key. The
    original call connected by the third station is placed on hold.BUSY
    XXXX
                         (Time Display) 
    CAMP SET
                         (Time Display) 
                         (Time Display) 
    CAMP                                          (TRK)
                         (Time Display) (TRK): Trunk 
    kind or the 
    calling 
    number
    CAMP                                          (TRK)
                         (Time Display) (TRK): Trunk 
    kind or the 
    calling 
    number
    XX:XX (TRK)
                         (Time Display) (TRK): Trunk 
    kind or the 
    calling 
    number 
    						
    							NEAX2400 IMX Business Features and Specifications
    NDA-24221, Issue 3
    Page 125
    Call Transfer - All Calls - DtermC-11D
    Service Conditions
    1. The station performing the CALL TRANSFER - ALL CALLS can disconnect before the called party
    answers. If the called station does not answer within the predetermined time, ringing signal is returned to
    the transferring station. See VARIABLE TIMING PARAMETERS [V-1] for other selectable timing
    choices.
    2. In the case of outgoing calls (no answer supervision), this feature may be activated only after 18 seconds
    have elapsed since the last digit dialed.
    3. Outgoing calls with answer supervision may be transferred immediately after call is answered (no time
    delay).
    4. The THREE-WAY CALLING [T-2] feature can comprise not more than three parties on one connection.
    The three parties connected can be as follows:
    a.) three stations
    b.) two stations and one trunk
    c.) one station and two trunks.
    5. The maximum number of simultaneous THREE-WAY CALLING [T-2] connections per system is
    dependent on the quantity of CFT-function circuits equipped (traffic engineered). CFT function is
    included in the INT and TSW-INT card.
    6. When transferring a call from a station (second party) to another station or trunk (third party), the control
    station can transfer the call during ringing. When the control station goes on-hook, the station on hold is
    connected to the third partys connection and hears ringback tone. A variable timer is set when the
    controlling station goes on-hook. If the timer times out before the third party answers, the control station
    is rung back.
    7. When transferring a call from a trunk (second party) to a station (third party), the control station can
    transfer the call during ringing. If the control station goes on-hook, during the ringing state, the trunk
    (second party) is connected to the third partys line and hears ringback tone. A variable timer is set when
    the controlling station goes on-hook. If the timer times out before the third party answers, the control
    station is rung back.
    8. Reorder tone is returned to the user when the following actions occur:
    a.) The users line is restricted by outward or miscellaneous trunk restrictions by the Class Of
    Service.
    b.) The user dials the number of an unequipped line or termination is restricted (route restrictions).
    c.) The user dials an invalid first digit.
    9. When transferring a call from a station or trunk (second party) to another station (third party), the control
    station can hang-up during ringing. If the third party’s line is busy, the control station will be rung back
    right away and if the third party does not answer the phone in time (30 seconds), the control station will
    be rung back after the time expires. In the case of transferring the call from a loop start DIT trunk, if the
    third party does not answer before the time goes up, the trunk will be disconnected.
    10.
    (Series 7400 software enhancement) The Camp-on by Station cannot be set to the station via CCIS.
    11.
    (Series 7400 software enhancement) The Camp-on by Station is available when the destination station
    is in the two-party connection except in the following cases:
    a.) When the transferred station is connected with the Attendant Console.
    b.) When the transferred station answers another Camp-on call with the ANSWER key.
    c.) When the transferred station is in Consultation Hold.
    d.) When the station is the D
    term in Exclusive Hold.
    e.) When the transferred station is set Fixed connection - Nailed Down Connection.
    12.
    (Series 7400 software enhancement) Only one Camp-on per station is allowed. 
    						
    							NEAX2400 IMX Business Features and Specifications
    Page 126NDA-24221, Issue 3
    C-11D Call Transfer - All Calls - Dterm
    Service Conditions (cont’d)
    13.(Series 7400 software enhancement) The Camp-on by Station is restricted when the target station is in
    the three-party connection.
    14.
    (Series 7400 software enhancement) The Camp-on by Station is not available for the target station in
    LINE LOCKOUT [L-3] condition.
    15.
    (Series 7400 software enhancement) The Camp-on by Station is not available in the following cases:
    a.) When the transferred station is dialing the number.
    b.) When a call is terminating to the transferred station (the station is ringing).
    c.) When the transferred station hears busy tone or reorder tone.
    d.) When the transferred station hears special dial tone.
    16.
    (Series 7400 software enhancement) The stations allowed to set the Camp-on by Station (operating
    station) are Dterms and analog stations.
    17.
    (Series 7400 software enhancement) The station to be set the Camp-on by Station (transferred station)
    is analog, Dterm station and ISDN terminal.
    18.
    (Series 7400 software enhancement) When the Camp-on by Station is set to the Dterm:
    a.) The ANSWER key of the D
    term lights when Warning Tone is received.
    b.) At the station to be set the Camp-on by Station, the LCD displays the service set indication
    (CAMP) and the trunk kind or the calling number if the Caller ID notification is received.
    19.
    (Series 7400 software enhancement) This service is set by manual operation (see Operating Procedure)
    because the service becomes effective when the operating station is released from the connection:
    a.) When the operating station is not released within the predetermined time period after receiving
    service set tone, the service which has been set will be ineffective. And the operating user hears
    busy tone.
    b.) When the transferred destination station becomes available before the transferring station is
    released from the connection after the service was set (after the operating user hears service set
    tone), the trunk incoming call is connected with the destination station after the operating station
    (mediate party) replaces the handset.
    c.) When the transferred destination station becomes LINE LOCKOUT condition or the destination
    becomes make busy before the transferring station is released from the connection after the
    service was set (after the operating user hears service set tone), the called station (mediate party)
    is recalled even though the station is disconnected.
    20.
    (Series 7400 software enhancement) The following are the conditions when the destination station does
    not answer within the time period of No Answer timer:
    a.) When the No Answer timer expires, the operating station is called back.
    b.) When the No Answer timer expires, call management is decided by the system data (recall to the
    operating station or CALL FORWARDING - DON’T ANSWER activation).
    21.
    (Series 7400 software enhancement) The service conditions for Warning Tone are as follows:
    a.) The destination station receives the tone used in CALL WAITING service when Camp-on by
    Station has been set.
    b.) The number of times that the tone is sent is decided on a system basis.
    22. A call can be transferred to a station in the remote node via FCCS link.
    23.
    (Series 7400 software enhancement) The Camp-on by Station can be set to the station in the self-office
    or the self-node in the FCCS network. 
    						
    							NEAX2400 IMX Business Features and Specifications
    NDA-24221, Issue 3
    Page 127
    Call Transfer - All Calls - DtermC-11D
    Interactions
    1. This feature is denied whenever the transferring station is engaged in any state other than a simple two-
    party connection.
    2. See TRUNK-TO-TRUNK CONNECTION [T-10] for additional programming if the call is to be
    transferred off network.
    3. If a station is in an established THREE-WAY CALLING [T-2] connection, that station cannot activate
    any features. If a station switch hook flashes to activate a feature, the flash is ignored and the three-way
    connection remains established.
    4. Features that cannot be activated if a party is involved in a CONSULTATION HOLD [C-17, 17D] or in
    an established THREE-WAY CONFERENCE [T-2] connection are:
    ATTENDANT CAMP-ON WITH TONE INDICATION [A-1] 
    ATTENDANT OVERRIDE [A-7] 
    BOSS-SECRETARY OVERRIDE - D
    term[B-5D] 
    BUSY VERIFICATION [B-3] 
    CALL BACK [C-1] 
    CALL FORWARDING (Activate or Cancel) [C-2, 3, 5]
    CALL PICKUP-DIRECT [C-30]
    CALL WAITING - TERMINATING [C-12]
    EXECUTIVE RIGHT-OF-WAY [E-1, E-1D]
    MESSAGE REMINDER [M-19D]
    OUTGOING TRUNK QUEUING (Cancel) [O-2]
    SPEED CALLING-STATION (Entry) [S-21]
    TRUNK ANSWER FROM ANY STATION (TAS) [T-8]
    5. Upon establishing a CONSULTATION HOLD [C-17, 17D] connection and dialing a third party, if the
    user receives busy or reorder tone instead of ringback tone, the user flashes once to disconnect the tone
    and reconnect the second party.
    6. Upon establishing a CONSULTATION HOLD [C-17, 17D] connection and dialing a
    MISCELLANEOUS TRUNK ACCESS [M-2] code, if no dial tone is heard (after the trunk is seized), if
    a mistake is made in dialing, or if an intercept announcement or a permanent tone is heard, the user must
    go on-hook and wait for ringback tone.
    7. The user, who establishes CONSULTATION HOLD [C-17, 17D], will be reconnected to the party in soft
    hold when the third party disconnects.
    8. A call transfer to a station with CALL FORWARDING [C-2, 3, 5] set will forward according to the
    conditions of the feature set.
    9. A call transfer to a station in a STATION HUNTING [S-7, 8, 9] group will hunt according to the
    conditions of the STATION HUNTING [S-7, 8, 9] group.
    10. A call transfer to a D
    term that has DO NOT DISTURB [D-21D] set will receive reorder tone.
    11. A call transfer call may be answered by CALL PICKUP-GROUP/DIRECT [C-7, 30].
    12. The TRANSFER key is used in place of the switch hook.
    13.
    (Series 7400 software enhancement) The Camp-on by Station is not available when the DO NOT
    DISTURB - Dterm [D-11D] has been set to the target station. (Note)
    14.(Series 7400 software enhancement) The Camp-on by Station is not available when the target station
    uses the PRIVACY RELEASE [P-18]. 
    (Note)
    Note:The operating station hears busy tone when the destination is in the above condition.
    15.(Series 7400 software enhancement) When the Camp-on by Station is set by automatic operation and
    the destination station is the UCD group member, BLIND TRANSFER TO BUSY UCD takes priority
    over the Camp-on by Station feature if it is available. 
    						
    							NEAX2400 IMX Business Features and Specifications
    Page 128NDA-24221, Issue 3
    C-12 Call Waiting - Terminating
    C-12  Call Waiting - Terminating
    General Description
    This feature enables a busy station to receive a second incoming call. A Camp-On Indication Tone is sent to the busy
    station, the user can use a switch hook flash to answer the second call. A switch hook flash may be used to alternate
    between the two calls.
    Operating Procedure
    To activate CALL WAITING - TERMINATING from a station:
    1. Dial the desired telephone number.
    2. If the called station is busy, CALL WAITING - TERMINATING is automatically set; the calling station
    receives Call Waiting ringback tone. Call Waiting Tone (1 beep) is sent to the busy station.
    To activate CALL WAITING - TERMINATING on a Direct-In trunk call:
    1. The NEAX2400 IMX receives the called telephone number.
    2. If the called station is busy, CALL WAITING - TERMINATING is automatically set; the calling party
    receives Call Waiting ringback tone. Call Waiting Tone (2 beeps) is sent to the busy station.
    To answer a CALL WAITING - TERMINATING call:
    1. Call Waiting Tone is heard during the call in progress.
    2. A switch hook flash or pressing the ANSWER key on the D
    term will hold the existing call.
    3. CALL WAITING - TERMINATING call is automatically connected.
    4. Another switch hook flash or pressing the ANSWER key on the D
    term will return to the original call and
    hold the second call.
    OR
    5. Call Waiting Tone is heard during the call in progress.
    6. The called station hangs up; priority ringing is sent.
    Priority ringing = 0.4 sec. ON 0.2 sec. OFF 0.8 sec. ON 
    0.2 sec. OFF 0.4 sec. ON 0.4 sec. OFF
    Lift the handset to answer.
    Service Conditions
    1. Call Waiting Tone is one beep for a station call and two beeps for a trunk call. A beep is 200 milliseconds
    ON/OFF.
    2. Periodic Call Waiting Tone can be eliminated by System Data programming on a per-tenant basis.
    3. CALL WAITING - TERMINATING must be allowed in the call originators CLASS OF SERVICE -
    INDIVIDUAL [C-15] programming to be activated.
    4. There is no limit to the number of stations that can receive this feature simultaneously.
    5. CALL WAITING - TERMINATING is denied when the called station is connected to the ATTENDANT
    CONSOLE [A-3]. 
    6. CALL WAITING - TERMINATING can be set only when the called station is busy on a two-party call
    with another station or trunk.
    7. Call Waiting ringback tone changes to normal ringback tone for the calling party when the called station
    goes on-hook.
    8. CALL WAITING - TERMINATING cannot be activated while in the CONSULTATION HOLD [C-17]
    mode. 
    						
    							NEAX2400 IMX Business Features and Specifications
    NDA-24221, Issue 3
    Page 129
    Call Waiting - Terminating C-12
    Service Conditions (cont’d)
    9. CALL WAITING - TERMINATING cannot be used in conjunction with DIAL ACCESS TO
    ATTENDANT [D-2]. 
    10. CALL WAITING - TERMINATING cannot be activated if the target station has accessed, entered, or is
    engaged in any of the following features or modes:
    ATTENDANT CAMP-ON WITH TONE INDICATION [A-1]
    ATTENDANT OVERRIDE [A-7]
    BOSS - SECRETARY OVERRIDE - D
    term[B-5D]
    BUSY VERIFICATION [B-3]
    CALL BACK [C-1]
    CALL HOLD [C-6, C-6D]
    CALL TRANSFER [C-10, C-11, C-11D]
    CALL WAITING - ORIGINATING [C-31]
    CONSULTATION HOLD - ALL CALLS [C-17, C-17D]
    DATA LINE SECURITY [D-12]
    DATA PRIVACY ON DEMAND [D-17]
    DIAL ACCESS TO ATTENDANT [D-2]
    EXCLUSIVE HOLD - D
    term[E-4D]
    EXECUTIVE RIGHT-OF-WAY [E-1]
    LINE LOCKOUT  [L-3]
    NON - EXCLUSIVE HOLD - D
    term[N-7D]
    OUTGOING TRUNK QUEUING [O-2, O-2D]
    PRIVACY - D
    term[P-14D]
    PRIVACY RELEASE [P-18]
    THREE-WAY CALLING [T-2, T-2D]
    VOICE CALL - D
    term[V-2D]
    11. The following service features take precedence over CALL WAITING - TERMINATING:
    CALL FORWARDING - ALL CALLS [C-5]
    CALL FORWARDING - BUSY LINE [C-3]
    STATION HUNTING - CIRCULAR [S-7]
    STATION HUNTING - SECRETARIAL [S-8]
    STATION HUNTING - TERMINAL [S-9]
    Interactions
    1. This feature is allowed whenever the destination telephone set is in any state other than:
    a.) Engaged in three-way connection,
    b.) A PRIVACY feature is activated,
    c.) Connected to a route programmed to have Line/Trunk, Privacy, CDN 44:PRV,
    d.) Listening to a tone (dial tone, reorder tone, service set tone, busy tone, ringback tone).
    e.) Connected to the Attendant Console.
    2. To answer a CALL WAITING-TERMINATING call, System Data 2, Index 1, Bits 0 & 1,
    CONSULTATION HOLD [C-17]; assign data “11” to allow CONSULTATION HOLD.
    3. To answer a CALL WAITING - TERMINATING call from a D
    term, press the ANSWER key. The
    answering party can alternate between the calls by pressing the ANSWER key.
    4. Enabling ATTENDANT LOOP RELEASE [A-6] (System Data 2, Index 6, Bit 7), a call Camped-On to a
    station via the Attendant Console will wait at that station for the time set in Index 145. When the preset
    time has elapsed, the call will return to the Attendant Console. 
    						
    							NEAX2400 IMX Business Features and Specifications
    Page 130NDA-24221, Issue 3
    C-12 Call Waiting - Terminating
    Interactions (cont’d)
    5. If ATTENDANT LOOP RELEASE [A-6] is not provided and CALL FORWARDING - DON’T
    ANSWER [C-3] via the Attendant Console is provided, a call extended to a station via the Attendant
    Console will wait at the station for the time set in Index 141 and will then be forwarded to the destination
    station for the time set in Index 145. Index 145 is the total time before recall. When that time expires, the
    call will return to the Attendant Console.
    6. When CALL FORWARDING [C-2, 3, 5] is in effect, the forwarding operation occurs before CALL
    WAITING-TERMINATING is allowed, unless the CALL FORWARDING - OVERRIDE [C-26] feature
    is applicable. If CALL FORWARDING-OVERRIDE [C-26] is used, the call will wait. After a call has
    been forwarded, the call may wait at the new station if CALL WAITING-TERMINATING is allowed.
    7. BUSY VERIFICATION [B-3]: This feature is denied to a station that is in a CALL WAITING-
    TERMINATING state.
    8. EXECUTIVE RIGHT-OF-WAY [E-1]: This feature is denied to a two-party connection that is in a CALL
    WAITING-TERMINATING state.
    9. STATION HUNTING [S-7, 8, 9]: This feature takes precedence over CALL WAITING-
    TERMINATING.
    10. LINE LOCKOUT [L-3]: CALL WAITING-TERMINATING is not allowed to a station in LINE
    LOCKOUT [L-3]
    11. OUTGOING TRUNK QUEUING [O-2]: CALL WAITING-TERMINATING is not allowed on any
    station involved in THREE-WAY CALLING [T-2]. 
    						
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