Home > NEC > Communications System > NEC Neax 2400 Imx Business Features And Specifications

NEC Neax 2400 Imx Business Features And Specifications

    Download as PDF Print this page Share this page

    Have a look at the manual NEC Neax 2400 Imx Business Features And Specifications online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 1168 NEC manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.

    Page
    of 582
    							NEAX2400 IMX Business Features and Specifications
    NDA-24221, Issue 3
    Page 221
    Dual Hold - DtermD-32D
    Service Conditions (cont’d)
    BUSY VERIFICATION [B-3]
    ATTENDANT CAMP-ON [A-1]
    EXECUTIVE RIGHT-OF-WAY [E-1]
    CALL WAITING-ORIGINATING [C-31]
    CALL WAITING-TERMINATING [C-12] 
    						
    							NEAX2400 IMX Business Features and Specifications
    Page 222NDA-24221, Issue 3
    D-87 Dial Intercom
    D-87 Dial Intercom
    General Description
    This feature gives multiple Dterm users the ability to simultaneously call any other member of the intercom group,
    regardless of their idle or busy status. An intercom group member can override another intercom station in a two-
    party intercom connection. This service is referred to as an Intercom Bridge.
    Operating Procedure
    To originate a DIAL INTERCOM call:
    1. The intercom station presses the DICM key and goes off-hook within five seconds.
    2. Dial the desired INTERCOM telephone number; receive ringback tone. The calling D
    term displays:
    3. The desired INTERCOM station answers the call and is connected to the calling station.
    To answer a DIAL INTERCOM call: 
    1. The DICM key will flash, indicating an incoming DIAL INTERCOM call. The called station may also
    hear distinctive three-burst ringing. The called Dterm displays: 
    2. If the called station is already engaged in a conversation with a non-intercom call, the station may press
    the HOLD key and answer the DIAL INTERCOM call by pressing the DICM key. Ringing will stop.
    To bridge into a DIAL INTERCOM call:
    1. When two stations are engaged in a DIAL INTERCOM call, a third station, belonging to the same DIAL
    INTERCOM group, presses the DICM key and goes off-hook. The called and calling Dterms display:
    2. A three-party conference is established. The called stations may hear a Warning Tone. The option for
    hearing the tone is preassigned in System Data. The called and calling D
    terms display:
    3. If Intercom Bridge service is denied, the D
    term displays: ICM
    (Time Display)XX
    Dialed Intercom Number
    ICM
    (Time Display)XX
    Calling Intercom Number
    OVERRIDE
    XX
                       (Time Display) Intercom Number
    CONF
                        (Time Display) 
    CONF REST
                      (Time Display)  
    						
    							NEAX2400 IMX Business Features and Specifications
    NDA-24221, Issue 3
    Page 223
    Dial Intercom D-87
    Operating Procedure (cont’d)
    PRIME LINE PICK UP-Dterm [P-13D]:
    The Dterm may be programmed to seize the incoming call on the AUTOMATIC, MANUAL, or DIAL INTERCOM
    lines before the Prime Line. If two incoming calls terminate simultaneously to both the Prime Line and the DIAL
    INTERCOM line, when the user goes off-hook, PRIME LINE PICKUP-D
    term [P-13D] will seize the DIAL
    INTERCOM line before the Prime Line. If only the Prime Line is ringing when the user goes off-hook, then PRIME
    LINE PICKUP D
    term [P-13D] will seize the Prime Line. The programmable options and ringing priority are
    illustrated in the following table:
    Service Conditions 
    1. Only Dterms can be assigned as a member of a DIAL INTERCOM group. 
    2. All members of the same DIAL INTERCOM group must be assigned in the same Module Group.
    3. Up to 32 stations may be assigned to one DIAL INTERCOM group. Each station in the DIAL
    INTERCOM group can be assigned as an Automatic, a Manual and a DIAL INTERCOM member of three
    different groups. 
    4. No more than one connection can be established at the same time in one DIAL INTERCOM group. 
    5. A three-party conference can be established in a DIAL INTERCOM group if Intercom Bridge service is
    available. If a fourth party tries to activate Intercom Bridge service, the connection is denied.
    6. The maximum number of DIAL INTERCOM groups in the PBX is 50 per Module Group. 
    7. It is possible to simultaneously assign one group of stations as an Automatic/Manual Intercom group, as
    well as a DIAL INTERCOM group. 
    8. The distinctive ringing (three-burst ringing) sent from an incoming DIAL INTERCOM station takes
    priority over the ringing of multi-line appearances.
    9. Features normally available to multi-line appearances are not available to DIAL INTERCOM lines. 
    10. DIAL INTERCOM lines cannot be held by pressing the HOLD key. 
    11. When a station is moved from one DIAL INTERCOM group to another via system commands, the DICM
    key on the associated D
    term must be deleted before the change is made. 
    12. Port traffic and station PEG COUNTS [P-7] reports will record the use of the DIAL INTERCOM feature
    under “other.”
    13. Dedicated D
    term feature keys cannot be used during a DIAL INTERCOM call. Only the SPEAKER key
    for hands-free operation can be used. 
    14. If there are simultaneous incoming calls to the Prime Line, Automatic Intercom Line, the Manual Intercom
    Line, and/or the DIAL INTERCOM line, the Prime Line will normally be selected when the station goes
    off-hook. The selection order can be changed for each D
    term via office data assignment. 
    Ringing PriorityProgrammable Options
    PRI0 PRI1 PRI2 PRI3 PRI4
    1 Prime Line Dial IntercomAutomatic 
    IntercomManual 
    IntercomAutomatic 
    Intercom
    2 -- Prime Line Prime Line Prime LineManual 
    Intercom
    3 --------Prime Line 
    						
    							NEAX2400 IMX Business Features and Specifications
    Page 224NDA-24221, Issue 3
    D-87 Dial Intercom
    Service Conditions (cont’d)
    15. DIAL INTERCOM group numbers are either one or two digits and can be set for each DIAL INTERCOM
    group:
    1 digit: 0-9
    2 digits: 00-63
    16. The display on the D
    term is as follows:
    a.) Calling
    b.) Called Station AnswersICM                                                      XX
                        (Time Display)  Dial Intercom Number of the Calling Station
    * Display appears for 10 seconds when the DICM line is
    preselected
    Called
    Station60 IPM 
    flashing
    ICM                                                      XX
                        (Time Display)  Calling
    StationDial Intercom Number of the Calling Station
    ICM                                                      XX
                        (Time Display)  Called
    StationDial Intercom Number of the Calling Station
    ICM                                                      XX
                        (Time Display)  Calling
    StationDial Intercom Number of the Answering Station 
    						
    							NEAX2400 IMX Business Features and Specifications
    NDA-24221, Issue 3
    Page 225
    Dial Intercom D-87
    Service Conditions (cont’d)
    c.) Intercom Bridge
    d.) Intercom Bridge Restriction
    17. To answer a call terminated to the INTERCOM line while the Prime Line is busy, press an INTERCOM
    line key. 
    18. The DIAL INTERCOM ringing by an incoming call is interrupted while the MANUAL SIGNALING [M-
    47] signal is being sent out. 
    19. While a call is in progress on a multi-line, the AUTOMATIC INTERCOM line, or MANUAL
    INTERCOM line, pressing the DICM key can disconnect the call to allow a DIAL INTERCOM call
    origination or answer.
    20. FCCS link is not available for this feature.OVERRIDE                                          XX
                        (Time Display)  Original
    StationDial Intercom Number of the Additional Station
    OVERRIDE                                          XX
                        (Time Display)  Addt.
    StationDial Intercom Number of the Calling Station (1 or 2 digits)
    CONF
                        (Time Display)  Three
    Station
    * CONF lamp goes on After 5 seconds
    CONF REST
                        (Time Display) 
    * When the DICM key is pressed for the bridge, after
    originating a call, the above is displayed for 5 seconds. 
    						
    							NEAX2400 IMX Business Features and Specifications
    Page 226NDA-24221, Issue 3
    D-90D Delayed Ringing - Dterm
    D-90D Delayed Ringing - Dterm
    General Description
    This feature allows a Dterm to receive an incoming ringing signal after a predetermined time.
    1. In Boss/Secretary service, a call terminating on the bosss line first rings at the secretarys station. If the
    secretary does not answer within a preprogrammed time, the boss station will also ring. This service is
    convenient when many lines terminate on a secretarys phone, and the secretary is engaged in a call, or is
    temporarily away from the phone, and cannot answer the call terminated to the bosss station.
    2. Calls terminated to the bosss station may be routed to multiple secretaries by assigning timing delays for
    ringing to each secretarys station.
    3. When a call to the boss station is received, it rings on Secretary As station. If it is not answered in a
    preprogrammed time, it will also ring on Secretary Bs station. If Secretary B does not answer within the
    second preprogrammed time, the call will also ring on Bosss station.
        
    An incoming call:
    Indication Ringing
    Boss Boss
    Boss’s Station Secretary’s Station
    After a 
    preprogrammed time:
    Ringing Ringing
    Boss Boss
                               
        
     a.) An incoming call:IndicationIndication Ringing
    Boss Boss Boss
    b.) After the first 
    preprogrammed time:
    Boss Boss Boss
    Indication RingingRinging
    Secretary ASecretary B Boss’s Station
    Secretary A Secretary B Boss’s Station
    c.) After the second 
    preprogrammed time:Ringing
    RingingRinging
    Boss Boss Boss
    Secretary A Secretary B Boss’s Station 
    						
    							NEAX2400 IMX Business Features and Specifications
    NDA-24221, Issue 3
    Page 227
    Delayed Ringing - DtermD-90D
    General Description (cont’d)
    4. This feature may also be used in a similar way to CALL FORWARDING - DONT ANSWER [C-3] or
    STATION HUNTING [S-7, 8, 9].
    5. A call rings on Station A. If Station A does not answer within a preprogrammed time, the call also rings
    on Station B. If the call is not answered within the second preprogrammed time, the call also rings on
    Station C. If the call is not answered within the third preprogrammed time, the call also rings on Station D.
                               
        
     a.) An incoming call:IndicationIndication Ringing
    AAA
    b.) After the first 
    preprogrammed time:
    AAA
    Indication RingingRinging
    Station A Station B Station C
    Secretary A Secretary B Station C
    c.) After the second 
    preprogrammed time:Ringing
    RingingRinging
    AAA
    Station A Station B Station C
    d.) After the third 
    preprogrammed time:RingingRingingRinging
    AAA
    Station B Station C Station D 
    						
    							NEAX2400 IMX Business Features and Specifications
    Page 228NDA-24221, Issue 3
    D-90D Delayed Ringing - Dterm
    General Description (cont’d)
    6. DELAYED RINGING may also be used for calls terminated to single-line telephone appearances on a
    Dterm. Calls to single line appearances that are not answered within a preprogrammed time will ring on the
    next station in sequence.
    7. A call rings on Single Line Station A. If Station A does not answer within a preprogrammed time, the call
    also rings on D
    term Station B. If the call is not answered within the second preprogrammed time, the call
    also rings on Dterm Station C.
    Operating Procedure
    No manual operation of the feature is required after it has been programmed in system data.
    Service Conditions
    1. This feature is available for multi-lines on Dterms.
    2. Delay timing for each line on the D
    term may be programmed through the MAT.
    3. Delay timing may be 10, 20, or 30 seconds.
    Interactions
    1. Off-hook ringing on a Dterm will follow the assigned DELAYED RINGING-Dterm [D-90D] timer the
    same as on-hook ringing.
    2. Stations that have multi-line appearances with DELAYED RINGING-D
    term assigned must be aware of
    the interaction with CALL FORWARDING-DON’T ANSWER [C-2]. Example: Station A appears on
    D
    term B with a delayed ringing of 30 seconds (RG = 4); and also on  Dterm C with a delayed ringing time
    of 20 seconds (RG = 5). If Station A sets CALL FORWARDING-DON’T ANSWER [C-2] and the CALL
    FORWARDING-DON’T ANSWER [C-2] timer is set at 24 seconds, when an incoming call comes into
    Station A, it will begin to ring; at 20 seconds D
    term C will begin to ring also; at 24 seconds the call will
    forward to Station A’s target destination and Station A and Dterm C will stop ringing. Dterm B never rings.
    3. After a call has been answered by a secretary, the activation of the boss/secretary feature by the secretary
    to a single-line boss station will not reactivate the DELAYED RINGING-D
    term cycle.
                               
        
     a.) An incoming call:IndicationIndication
    Ringing
    AA
    b.) After the first 
    preprogrammed time:
    A
    Indication
    Ringing
    Single Line StationDterm Station B Dterm Station C
    D
    term Station B Dterm Station C
    c.) After the second 
    preprogrammed time:
    Ringing
    Single Line Station
    A
    ARinging
    Dterm Station B Dterm Station C Ringing
    Single Line Station
    ARinging 
    						
    							NEAX2400 IMX Business Features and Specifications
    NDA-24221, Issue 3
    Page 229
    Delay Announcement - Attendant D-114
    D-114 Delay Announcement - Attendant
    General Description
    This feature provides a recorded announcement to the incoming trunk caller waiting to be answered by the
    Attendant. This feature is divided into the following two types, depending on the time when the call is connected
    with the announcement trunk.
    1. The call is connected to announcement trunk immediately after terminating to the Attendant Console. The
    announcement continues until the Attendant answers, or the trunk side abandons the call.
    2. The call is connected to the announcement trunk after the ringback tone connection.
    Operating Procedure
    When the announcement service is provided immediately after the call terminates:
    1. When an incoming call terminates to an Attendant Console, which is handling calls, the calling party
    receives an announcement from the Digital Announcement Trunk (DAT).
    2. When the Attendant completes call handling, ringing starts at the Attendant Console.
    3. The Attendant presses the ANSWER key. The calling party and the Attendant talk with each other.
    When the announcement service is provided after a fixed time:
    1. When an incoming call terminates to an Attendant Console, the LDN key lamp starts to flash and ringing
    starts at the Attendant Console, and the calling party receives the ringback tone.
    2. When the Attendant has not answered for the designated time (SYS1, INDEX 242), the call is connected
    to the announcement trunk automatically (the lamp keeps flashing and the ringing continues at the
    Attendant Console).
    3. If the Attendant does not answer the call when the first announcement completes, the trunk call
    disconnects from the announcement automatically and the caller hears the music on hold.
    4. The Attendant presses the ANSWER or LDN key. The calling party and the Attendant talk with each
    other.
    Service Conditions
    When the Delay Announcement service is provided immediately after the call terminates:
    1. This service requires a PA-4DATA/4DATB (DAT) circuit card or an external announcement machine.
    2. This feature is available for the following incoming trunk types: 
    a.) Ring down
    b.) LDN (DID, TIE)
    c.) Call Forwarding - All Calls/Busy Line/Dont Answer (DID, TIE)
    d.) Call Forwarding - Intercept - Attendant (DID, TIE)
    e.) CO line, TIE Line incoming call via CCIS network.
    Note:The incoming call transferred to the Direct-in Termination trunk by Call Forwarding - Busy Line/Don’t Answer
    service is not available.
    3. This feature is not available for TAS incoming calls.
    4. When the system is in NIGHT mode, this service is not available.
    5. At the time of DAY/NIGHT mode changeover, the call connected to the announcement will be released,
    and the calling party receives reorder tone. A call will be released as follows, according to the incoming
    trunk type: 
    a.) When a call terminates from a trunk where trunk release cannot be supervised, the trunk will be
    released forcefully. (Night Transfer station cannot be assigned.) 
    						
    							NEAX2400 IMX Business Features and Specifications
    Page 230NDA-24221, Issue 3
    D-114 Delay Announcement - Attendant
    Service Conditions (cont’d)
    b.) When a call terminates from a trunk where trunk release can be supervised, the trunk will not be
    released forcefully, but will be released on its own accord. (Night Transfer station can be
    assigned.)
    6. This service is not available for incoming calls to an individual Attendant.
    7. When a CO line incoming call terminates to a trunk where call clear cannot be confirmed after the call has
    been answered, the incoming trunk and announcement trunk remain connected until Attendant answers
    and releases the trunk.
    8. When a call terminates to an incoming trunk, for which this service is not required, the connection route
    between the incoming trunk and the announcement trunk is restricted.
    9. The announcement trunk remains connected until the incoming trunk is released. (Timer Control Release
    is not used.)
    10. In case of multiple connection:
    a.) Caller is not connected at the beginning of the announcement.
    b.) The announcement trunk is not released by Attendant upon answering or releasing the incoming
    trunk.
    11. For single connections, this service is not available when the announcement trunks are all busy.
    12. When an external announcement machine is used, the announcement starts from the time the PBX
    acknowledges the announcement trunk answer, and ends at the time of the announcement trunk release.
    13. Whether to use an announcement trunk for single or multiple connection is determined by the System Data
    on a tenant basis.
    When the announcement is provided after the ringback tone has been heard:
    1. This service requires a PA-4DATA/4DATB (DAT) circuit card or an external announcement machine.
    2. When the caller is hearing the message or music, the call is still indicated on the ICI key on the Attendant
    Console. Therefore, the Attendant can answer the call anytime by pressing the ANSWER key or the
    corresponding ICI key.
    3. The message is sent in the following sequence. Whether to send the second message and after can be
    determined in the system data. When the other message(s) is not sent after the first announcement, MUSIC
    ON HOLD [M-7] continues.
    Note:Separate timers are used for No Answer Timer and Music On Hold.
    4. Each channel of the DAT can record a single message. Recording time for a single message is 16 or 32
    seconds.
    5. When Multiple Playback is selected, additional DAT channel is required for the second announcement,
    even if the second announcement has the same contents as the first one.
    6. A maximum of 10 incoming trunk calls can be connected to a single DAT trunk at one time for sending a
    prerecorded message from the beginning to the called parties.
    RBT 1st Message Music 2nd Message Music 3rd Message
    NA Timer 
    30 sec
    
    8 
    sec16 or 32 
    sec
    
    Maximum 
    30 sec
    
    8 
    sec16 or 32 
    sec
    
    Maximum 
    30 sec
    
    8 
    sec16 or 32 
    sec
    Timing
    Timer for 
     is programmed in SYS1, Index 242
    Timer for 
     is programmed in SYS1, Index 245 
    						
    All NEC manuals Comments (0)

    Related Manuals for NEC Neax 2400 Imx Business Features And Specifications