NEC Neax 2400 Imx Business Features And Specifications
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NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3 Page 231 Delay Announcement - Attendant D-114 Service Conditions (cont’d) 7. The maximum programmable channels of DAT for this feature are: 1st announcement: 5 channels 2nd announcement: 5 channels 8. When a call encounters announcement trunks all busy, the call waits in a queue until a trunk becomes available. The latter trunk call hears ringback tone until the announcement to the former terminated call completes. 9. When providing the first message, the answer signal is sent to the opposite end (the billing starts here). In the case of central office trunks, where trunk release cannot be detected after the call had been answered, the display on the Attendant Console continues even after the calling party has gone on-hook. (The trunk does not release.) Therefore, the incoming call should always be answered by the Attendant. 10. In the case of billing for the incoming call, billing starts when the caller is answered by the Attendant, not when connected to a message. 11. When the call terminates to the Attendant Console at the time of DAY/NIGHT mode changeover, this service is activated as follows: 12. This feature is not available for the following calls: a.) AUTOMATIC RECALL [A-8] calls b.) calls from an Attendant (ATTENDANT-TO-ATTENDANT CALLING [A-60] / INTER- POSITION TRANSFER [I-5]) c.) calls from a station (DIAL ACCESS TO ATTENDANT [D-2]/OFF-HOOK ALARM [O-6]/ PRIORITY CALL [P-9], etc.) d.) calls transferred to the Attendant due to unused number dialing e.) calls transferred to the night station via ATTENDANT NIGHT TRANSFER [A-19] f.) calls via CALL FORWARDING - ALL CALLS [C-5]/BUSY LINE [C-2]/DON’T ANSWER [C- 3] g.) incoming calls via CCIS/Tie Line h.) TAS incoming calls 13. This service is not available for incoming calls to an individual Attendant. 14. This service is not activated for the Attendant of NIGHT CONNECTION - FIXED [N-1] or NIGHT CONNECTION - FLEXIBLE [N-2]. 15. The message is sent only once. If the Attendant does not answer by the end of the message, the caller will be disconnected from the announcement trunk automatically and will hear MUSIC ON HOLD [M-7]. 16. CALL QUEUING [C-9] and CALL WAITING LAMP [C-13] services are available when this service is activated. 17. The calling party cannot receive the message if the restriction between the incoming trunk and the announcement trunk is not cleared. DAY/NIGHT Mode Change Call Processing Attendant Console in Day Mode to Night Attendant ConsoleThe announcement service is provided after the call is transferred to the Night Attendant Console and the Night Attendant Console answers the call. Attendant Console in Day mode to Attendant Console of Night Connection - Fixed [N-1]/Flexible [N-2]The call stays at the Attendant Console in Day mode and the announcement service is provided. The Attendant Console answers the call. Night Attendant Console to Attendant Console of Night Connection - Fixed [N- 1]/Flexible [N-2]The call stays at the Night Attendant Console and the announcement service is provided. The Night Attendant Console answers the call.
NEAX2400 IMX Business Features and Specifications Page 232NDA-24221, Issue 3 D-114 Delay Announcement - Attendant Service Conditions (cont’d) 18. When this service is allowed in system data, the ATTENDANT OVERFLOW [A-105] feature cannot be activated. 19. When the external announcement machine is used, the announcement starts from the time when the PBX acknowledges the announcement trunk answer, and ends at the time of the announcement trunk release. 20. When activating this feature in an FCCS network, Digital Announcement Trunk (DAT) and the called Attendant Console must be accommodated in the same node.
NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3 Page 233 Direct Station Selection (DSS) Console D-149 D-149 Direct Station Selection (DSS) Console General Description A Direct Station Selection (DSS) Console may be connected to each Dterm. The DSS keys can be used as line keys or feature keys. Operating Procedure Refer to the User Guide. Service Conditions 1. The DSS console has 60 keys, each with one or two lamps. 2. The DSS console has following two operating functions: a.) DSS/BLF function b.) ADM function Either function is assigned to each console depending on the connected line and the office data. DSS/BLF Function 1. The 60 keys are used as the line keys, allowing the user to activate SPEED CALLING - ONE TOUCH and call transfer. To originate a call using SPEED CALLING - ONE TOUCH: 1. Lift the handset or press the SPEAKER key; receive dial tone. 2. Press the DSS key where the desired number is assigned. To transfer the call to the station assigned on the DSS key: 1. While engaged in a call with a trunk or station, press the desired DSS key; receive ringback tone. The originally connected party is placed on hold (MUSIC ON HOLD [M-7]). 2. When the third party answers, announce the call and replace the handset. The originally connected party and the third party are connected. Note 1:When the user flashes switch hook during ringback tone, the user returns to the held party, and the third party (the DSS station) stops ringing. Note 2:If the user replaces the handset before the third party answers, blind transfer is activated. In this case, if the third party does not answer for approximately 30 seconds, the user is recalled and upon answering, will be connected to the held party. 3. When the user calls the DSS station using SPEED CALLING - ONE TOUCH and the DSS station is either busy, not available, or restricted, the user receives reorder tone. 4. When the user transfers the call to the DSS station which is either busy, not available, or restricted, the user receives reorder tone. The user returns to the original call by switch hook flash. 5. When the user calls the DSS station by SPEED CALLING - ONE TOUCH, or transfers the call to the DSS station, following services set by the DSS station are not available: BUSY VERIFICATION [B-3] CALL BACK [C-1] CALL WAITING [C-12, C-31] EXECUTIVE RIGHT-OF-WAY [E-1] MESSAGE REMINDER [M-19] STEP CALL [S-13] 6. When the user calls the DSS station by SPEED CALLING - ONE TOUCH, or transfers the call to the DSS station, and the DSS station is the member of the UCD [U-1] or station hunting group, the call follows the UCD or the hunting operation. (If the MCI is valid, the message is sent out.)
NEAX2400 IMX Business Features and Specifications Page 234NDA-24221, Issue 3 D-149 Direct Station Selection (DSS) Console Service Conditions (cont’d) 7. The user can recognize the idle/busy status of the accommodated stations by the lamps. The left lamp (red) lights when busy and goes out when idle and shows incoming call, hold, etc. The right lamp (green) shows I-used, I-hold, etc. 8. The DSS console and the connected D term may be accommodated in the different circuit card, but should belong to the same module group. ADM Function 1. The 60 keys are used as the feature keys. The key layout of the DSS console is as follows: 2. On the 25th key and after, MESSAGE REMINDER [M-19], D term my line/prime line cannot be assigned. 3. The 48th key and after can be used only as the feature keys, not as the line keys. (These keys do not have the green lamps, therefore, I-used or I-hold cannot be indicated.) 4. Only 8-button and 16-button D term can be used when using the DSS console in the ADM mode. 5. The D term to be connected to the DSS console should be accommodated in the same circuit card as the DSS consoles on the even-numbered port, using a number smaller than the one where the DSS console is accommodated. 000504030201 545958575655 485352515049 424746454443 364140393837 303534333231 242928272625 182322212019 121716151413 061110090807
NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3 Page 235 Distinctive Ringing - Caller ID D-153 D-153 Distinctive Ringing - Caller ID General Description This feature is a part of CALLER ID service. This feature provides a distinctive ringing pattern (0, 1, 5, 6 or 7) according to the received calling number. Operating Procedure No manual operation is required. Service Conditions 1. On-off timing of Ringer Patterns 0, 1, 5, 6 and 7 can be changed using ASYD command. System data assigned for Ringer Patterns 6 and 7 cannot be applied to the analog telephone. 2. Ringer patterns 6 and 7 can be used for ELC circuit cards and the following LC circuit cards. With regard to other LC cards, ringer patterns 0, 1, 5 are available for this feature. 3. When the calling number is not received, this service is not available (the ringing pattern is determined according to the parameter 12:DR of ARTD). 4. The calling number for this service is assigned to the parameter CID of ACID. When only the first part of the calling number is assigned to the CID, this feature is applied to any calling number that begins with the assigned number. For example, when “1471” is assigned to the CID, this feature is applied to any calling number that begins with “1471” such as 1471-12-3456 and 1-471-234-5678. 5. The following numbers cannot be assigned to the parameter CID of ACID command: The first part of the already assigned number The number whose first part is the same as the already assigned number For example, when “123” is already assigned to the CID, such numbers as “1”, “12” or “1234” cannot be assigned. 6. When the calling number is received via CCIS line, this feature is available for the first 16 digits (provided that “1” is assigned to 98: CI of ARTD). 7. This service is available only for stations (single line telephone and D term). 8. This service is available when an incoming call is directly terminated to a station and/or an incoming call is transferred to a station using Call Forwarding - All Calls/Busy Line/Dont Answer. 9. This service is not available when a call is terminated to an ISDN terminal. 10. FAX Ringer overrides this feature. 11. This feature takes precedence over the Personal Ringer function. 12. A maximum of 12 calling numbers can be assigned for a single station. Circuit Card NameRemarks PA-16LCBE PA-16LCBJ PA-16LCBJ-A PA-16LCBJ-B SN868 DRE-A SN880 DRE-A
NEAX2400 IMX Business Features and Specifications Page 236NDA-24221, Issue 3 D-153 Distinctive Ringing - Caller ID Service Conditions (cont’d) 13. Ringer patterns 2, 3 or 4 cannot be assigned for this feature. When one of those ringer patterns is assigned from the MAT, default value “Ringer pattern 6” is automatically set. 14. When System Data 3 is changed, circuit card (LC,ELC) initialization is required. 15. The following circuit card is required for Analog Caller ID: 16. When the multiple incoming calls are simultaneously terminated to the multi-line on the D term, the priority of ringing pattern is as follows: Circuit Card NameRemarks PA - 8 C O T B J Priority1st2nd3rd4th5th Ringing pattern RG7 RG6 RG5 RG0 RG1
NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3 Page 237 Dual Station Call D-156 D-156 Dual Station Call General Description This feature allows a user to simultaneously call two stations (referred as a Main Station and Sub Station), which are accommodated in two different nodes within an FCCS network, by dialing one telephone number of the Main Station. At that time, the call can be answered from either the Main or the Sub Station. Additionally, when this service is used with BOSS-SECRETARY service, the Main Station can forward a call automatically from a secretary station. This service requires the data setting of FCCS link. For more information on FCCS data, see the NEAX2400 IMX Fusion Network System Manual. Operating Procedure When DUAL STATION CALL is activated without BOSS-SECRETARY service: 1. To call two Dterms from the station: a.) Lift the handset. b.) Receive dial tone. c.) Dial the telephone number of a Main Station. d.) Main Station and Sub Station ring. 2. To pick up a call: a.) A station answers the call. b.) The caller is connected with the station which picked up the call (the other station stops ringing). Note:If the call is abandoned, both Dterms stop ringing. When DUAL STATION CALL is activated with BOSS-SECRETARY service (B-MOVE key is not set): Station A Main Station (Boss Station) Station B Sub Station Station C Secretary station which accommodates sub line to be assigned the Main Station’s number 1. To call two D terms from a station: a.) Lift the handset. b.) Receive dial tone. c.) Dial Station A’s telephone number. d.) Station A, Station B and Station C ring. 2. To pick up a call via Station C: a.) Station C answers the call. b.) The caller is connected with Station C. c.) Station A and Station B stop ringing. d.) Station C presses Station A’s line. e.) The caller hears MSC. f.) Station C calls Station A. When DUAL STATION CALL is activated with the BOSS-SECRETARY service (B-MOVE key is set): Station A Main Station (Boss Station) Station B Sub Station (the destination for the B-MV key) Station C Secretary station which accommodates sub line to be assigned the Main Station’s number 1. To call two D terms from a station: a.) Lift the handset. b.) Receive dial tone.
NEAX2400 IMX Business Features and Specifications Page 238NDA-24221, Issue 3 D-156 Dual Station Call Operating Procedure (cont’d) c.) Dial Station A’s telephone number. d.) Station A, Station B and Station C ring. 2. To answer a call via Station C: a.) Station C answers. b.) The caller is connected with Station C. c.) Station A and Station B stop ringing. d.) Station C presses Station A’s line. e.) The caller hears MSC and Station C’s user hears ringback tone. f.) Station C calls Station B as assigned Station A’s destination for B-MV key. Station B rings. Note 1:When Station B is busy, Station C hears busy tone. Station C can perform a switch hook flash to connect with the calling party again. This operation is the same as CONSULTATION HOLD-ALL CALLS [C-17]. Note 2:When a Sub Station is programmed as BOSS station, the current BOSS-SECRETARY service is activated. Note 3:When the destination for NUMBER SHARING is set by pressing the PS key, the secretary station cannot transfer a call to the Sub Station. To set/cancel the B-MV key: 1. To set the B-MV key: a.) When a D term is idle, press the B-MV key. b.) Lamps of the B-MV key accommodated in the Main Station and Sub Station light. (When the PS key is assigned to the D term, PS key lights also.) The LCD displays as shown below: 2. To cancel the B-MV key: a.) Press the B-MV key while the D term is idle. b.) Lamps of the B-MV key accommodated in the Main Station and Sub Station go off. (When the PS key is assigned to the D term, PS key also goes off.) The LCD displays as shown below: Service Conditions 1. A telephone number must be assigned to Main Station and Sub Station. 2. Only the D term can be programmed as Main Station and Sub Station. 3. Any station within the FCCS network can be a pair of Main Station and Sub Station. 4. Main Station or Sub Station assignment cannot be duplicated for another pair. 5. Only one telephone number as Sub Station can be assigned to a Main Station. 6. B-MV feature key can only be set when the station is idle. 7. The calling party’s LCD will display the telephone number of a Main Station no matter which station picks up the call. Also, when Sub Station picks up a call from CCIS line, the telephone number of the Main Station is sent to the calling party. 8. MESSAGE REMINDER [M-19] is available for the terminating station service (all stations). 9. MESSAGE WAITING service set by the CMWL command is available for the preassinged station. 10. CALL BACK [C-1] is available for only the station to be set CALL BACK.FORWARD SET FORWARD CANCEL
NEAX2400 IMX Business Features and Specifications NDA-24221, Issue 3 Page 239 Dual Station Call D-156 Service Conditions (cont’d) 11. This service is activated in a Hotel/Motel system, but not activated with Hotel/Motel application service. 12. When a Sub Station is in communication, the telephone number of the Sub Station is sent to OAI or MFC as Calling Number notification. 13. When a Sub Station is busy, a call terminates to the Main Station only. However, when a Main Station is busy, a call is not terminated to an idle Sub Station. 14. When the telephone number of a Sub Station is dialed, a call is terminated to the Sub Station only. 15. When this service is activated with BOSS-SECRETARY service and a Sub Station is assigned as a BOSS station, the BOSS-SECRETARY service is activated as usual by pressing Boss’s line accommodated in secretary station’s sub line. 16. When a Sub Station is called through FCCS link, FLEXIBLE ROUTING - FCCS [F-35] is not available, even though all FCCS links are busy. Interactions 1. When any of these services is set to a Main Station, the service has priority over DUAL STATION CALL: CALL FORWARDING-BUSY LINE [C-2] CALL FORWARDING-ALL CALLS [C-5] DO NOT DISTURB [D-11] 2. When CALL FORWARDING - DON’T ANSWER is set to a Main Station, it is activated depending on the time-out data programmed in the Main Station. 3. When CALL BLOCK is set to a Main Station, which is in the middle of being called for DUAL STATION CALL, CALL BLOCK has priority over this feature. (CALL BLOCK cannot be set to Sub Station while DUAL STATION CALL is activated.) 4. The LCD indication for My Line displays each station’s telephone number. 5. When a Main Station is assigned as a member of a UCD group or a STATION HUNTING group, the priority order of these services is shown in the table below: Legend: 1 = Both Main Station and Sub Station are called (DUAL STATION CALL is activated). 2 = UCD/STATION HUNTING is activated. 6. When CALL FORWARDING-ALL CALLS/-BUSY LINE/-DON’T ANSWER is set to a Sub Station: a.) DUAL STATION CALL is activated by dialing the Main Station’s telephone number. b.) The services shown above are activated by dialing the Sub Station’s telephone number. 7. A station cannot be used simultaneously for DUAL STATION CALL and NUMBER SHARING since the data of these services are used in common. For more detailed information on NUMBER SHARING, refer to the NEAX2400 IMX PCS Features and Specifications. 8. When a calling party sets VOICE CALL [V-2] or performs switch hook flash while calling a Main Station and Sub Station, the Sub Station stops ringing. Main StationControlling/Pilot Station (Note)The Other Member Station B-MV Key None Set None Set Group Station Hunting-Pilot 1 1 1 2 Station Hunting-Circular 1 1 1 2 UCD 1 2 1 2
NEAX2400 IMX Business Features and Specifications Page 240NDA-24221, Issue 3 D-156 Dual Station Call Interactions (cont’d) 9. This service is not activated when a call is terminated via INTERCOM CALLING [I-9], AUTOMATIC/ MANUAL INTERCOM [A-30], DIAL INTERCOM [D-87] or MANUAL SIGNALING [M-47] (only the Main Station rings). 10. This service is not activated while CALL BACK [C-1], CALL BACK DELAYED [C-73], CALL BACK- CCIS [C-44], ATTENDANT CAMP-ON WITH TONE INDICATION [A-1] or ATTENDANT CAMP- ON WITH TONE INDICATION-CCIS [A-45] is activated. 11. When a Main or Sub station accommodates PS key and B-MV key, both keys light by pressing any of these keys. 12. When Do Not Disturb [D-11] is set to Sub Station, the incoming call routed to Main Station is terminated to Main Station only. 13. When Sub Station is set Call Block [C-150], the incoming call routed to Main Station terminates to both Main Station and Sub Station. 14. When Do Not Disturb [D-11] or Call Block [C-150] is set to Sub Station, the incoming call routed to Sub Station is restricted. 15. When a Sub Station is called through an FCCS link, FLEXIBLE ROUTING - FCCS [F-35] is not available. 16. When a Main Station does not pick up a CALL FORWARDING-DON’T ANSWER call within the preassigned time via system data, the Sub Station stops ringing.