Home > NEC > Communications System > NEC Neax 2400 Imx Business Features And Specifications

NEC Neax 2400 Imx Business Features And Specifications

    Download as PDF Print this page Share this page

    Have a look at the manual NEC Neax 2400 Imx Business Features And Specifications online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 1168 NEC manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.

    Page
    of 582
    							NEAX2400 IMX Business Features and Specifications
    NDA-24221, Issue 3
    Page 321
    LDN Night Connection L-28
    Interactions
    1. A maximum of 16 LDNs can be assigned per tenant, each with its own separate destination station. The
    same destination may also be used for all LDNs.
    2. STATION HUNTING-CIRCULAR [S-7] and STATION HUNTING-TERMINAL [S-9] are valid from
    the night transfer destination station.
    3. MULTIPLE CALL FORWARDING-ALL, BUSY, DON’T ANSWER [M-44, M-24, M-25] and
    MULTIPLE CALL FORWARDING-ALL, BUSY, DON’T ANSWER-CCIS [M-40, M-41, M-42] are
    valid from Night transfer destination station. 
    4. An incoming DID call will get busy tone if the Night transfer destination station is CALL
    FORWARDING-ALL [C-5] or CALL FORWARDING-BUSY LINE [C-2] to the Attendant, and
    TRUNK ANSWER FROM ANY STATION [T-8] is not service.
    5. An incoming DID call will ring at the Night transfer destination station if CALL FORWARDING-DON’T
    ANSWER [C-3] is set to the Attendant. 
    6. There is no restriction check for LDN NIGHT CONNECTION destination stations. The station can be
    totally restricted from receiving incoming calls and still receive LDN NIGHT CONNECTION calls.
    7. If the Night transfer destination station is busy, LDN calls will go into queue.
    8. If the system is switched to Day mode while LDN calls are in queue, only those calls that are in queue will
    be redirected to the Attendant. LDN calls that are ringing the Night transfer destination station will
    continue to ring that station and will not be redirected to the Attendant.
    9. If the Night transfer destination station is in the Make Busy state (MBST Command = 1 for that station)
    or is in LINE LOCKOUT [L-3], the LDN call will go to TRUNK ANSWER FROM ANY STATION [T-
    8]. 
    10. If the Night transfer destination station (station A) is in CALL FORWARDING-BUSY LINE [C-2] to
    station B and both stations (station A and station B) are busy, the incoming LDN call will queue to both
    station A and station B, and will ring the first idle station. 
    11. If the Night transfer destination (station A) is in CALL FORWARDING-BUSY LINE [C-2] over CCIS
    to station C in the remote office, and both station A and station C are busy, busy tone is returned to the
    incoming LDN calling party.
    12. Incoming LDN calls to a Night transfer destination station that has set CALL FORWARDING-ALL
    CALLS, BUSY LINE, DON’T ANSWER-CCIS [C-45, C-46, C-47] over CCIS to a busy UCD group in
    the remote office will queue to that group, and will activate the CALL WAITING LAMP-UCD [C-76], if
    programmed. 
    						
    							NEAX2400 IMX Business Features and Specifications
    Page 322NDA-24221, Issue 3
    L-30 LDN Night Connection - Outside
    L-30  LDN Night Connection - Outside
    General Description
    This feature routes LOCAL DIRECTORY NUMBER (LDN) calls to a preselected station outside the system when
    the system is in Night mode.
    Operating Procedure
    To answer LDN NIGHT CONNECTION calls (DID, TIE):
    1. An incoming LDN call in Night mode is automatically routed to a preselected LDN NIGHT
    CONNECTION station outside the system.
    2. The calling party receives ringback tone.
    3. The ringing signal is sent out to the LDN NIGHT CONNECTION-OUTSIDE station. 
    4. The LDN NIGHT CONNECTION station answers the incoming call. If necessary, this station can transfer
    the incoming call to another station outside the system using the CALL TRANSFER - ALL CALLS [C-
    11] feature.
    Service Conditions
    1. NIGHT CONNECTION - FLEXIBLE [N-2] and NIGHT CONNECTION - FIXED [N-1] take priority
    over this feature.
    2. The maximum number of digits in the destination number is 8. SPEED CALLING - SYSTEM [S-3] can
    be used when more than 8 digits are needed.
    3. The destination station outside the system can be assigned on a per-LDN basis.
    4. This feature is available for a maximum of 16 LDNs per tenant.
    5. LDN NIGHT CONNECTION - OUTSIDE [L-30] will not route an incoming call on an MFC signaling
    trunk through another MFC signaling trunk.
    6. NIGHT CONNECTION OUTSIDE - SYSTEM [N-17] or TRUNK ANSWER FROM ANY STATION
    [T-8] is available while the destination station is in the following states:
    MISCELLANEOUS TRUNK RESTRICTION [M-3]
    TOLL RESTRICTION - 3/6-DIGIT [T-7]
    Outgoing Trunk Busy
    Interactions
    1. A maximum of 16 LDNs can be assigned per tenant; each with its own separate destination number.
    2. If the outgoing route is busy or if the incoming LDN route is restricted from the outgoing destination route,
    the LDN calling party will receive busy tone or will go to TAS, if programmed.
    3. If using TYPE: 3 ADC parameter in the ALDN command, the ADC must first be assigned in the ASPD
    command. TYPE: 3 must be used for outside numbers greater than eight digits.  
    						
    							NEAX2400 IMX Business Features and Specifications
    NDA-24221, Issue 3
    Page 323
    Meet-Me Paging M-1
    M-1 Meet-Me Paging
    General Description
    This feature allows a user dial access to paging equipment, and connects both parties automatically, after the called
    party has answered the page.
    Operating Procedure
    To page:
    1. Calling station dials the Paging access code; receives continuous ringback tone for 1 second. 
    2. Calling station pages the desired party. 
    3. Calling station remains off-hook or hangs up.
    To answer:
    1. Called party dials the Page answer code. 
    2. NON-DELAY OPERATION
    a.) The party paged is immediately connected to the calling party. 
    3. DELAY OPERATION 
    a.) The party paged receives ri ngback tone.
    b.) The calling station rings.
    c.) The calling station goes off-hook and is immediately connected to the paged station.
    Service Conditions
    1. A maximum of six routes can be provided with paging trunks.
    2. Paging equipment is customer provided.
    3. One paging trunk will be assigned to each route.
    4. Paging access and answer codes are assigned in System Data programming to correspond with each route.
    5. The maximum number of digits that can be used as a paging access and/or answer code is 3.
    6. The type of paging service provided on a system basis is programmed via the MAINTENANCE ADMINISTRATION TERMINAL [M-18] into the system database.
    7. A page waiting to be answered is automatically cancelled after a predetermined program duration. See VARIABLE TIMING PARAMETER  [V-1] for other selectable timing choices.
    8. Central Office Trunks (COTs) are used as interface circuits to the paging equipment.
    9. Loop signaling is the recommended signaling type. Refer to PAGING TRANSFER  [P-10].
    Interactions
    1. MEET-ME PAGING and PAGING ACCESS [P-1] can be provided simultaneously in the same system.
    In ARTD, CDN 6:TCL must be assigned as data “8” for MEET-ME PAGE, while PAGING ACCESS [P-
    1] routes may be assigned as data “11”, General Page, or as data “1”, DDD. Separate access codes for each
    feature are required. A MEET-ME PAGING answer and cancel code is required for each MEET-ME
    PAGING zone.
    2. MEET-ME PAGING is limited to stations and Attendant Consoles. CO trunks, TIE LINE ACCESS [T- 3], or REMOTE ACCESS TO PBX SYSTEM [R-2] calls must have the Attendant Console or user
    perform the paging operation.
    3.   The  At te n dant  Con sole  c annot  d ial  t h e  MEET-ME  PAGING answ er c odes. 
    						
    							NEAX2400 IMX Business Features and Specifications
    Page 324NDA-24221, Issue 3
    M-1 Meet-Me Paging
    Interactions (cont’d)
    4. BUSY VERIFICATION [B-3] and EXECUTIVE OVERRIDE [E-1]: These features will be denied for a
    connection that includes the Paging route.
    5. DELAY OPERATION: Station A is connected to party B. Station A momentarily presses the switch hook
    and dials the MEET-ME PAGE route access code. When connected to the page, Station A requests Station
    C to dial the MEET-ME PAGE answer code. Station A hangs up. When Station C dials the answer code,
    Station A is rung. Station C and Station A are connected. If Station A hangs up, Party B is connected to
    Station C. If Station A momentarily presses the switch hook, all three parties are connected together in a
    THREE-WAY CALLING [T-2] connection. If Station C does not call the MEET-ME PAGE answer code
    after 30 seconds, Party B rings back to Station A.
    6. NON-DELAY OPERATION: Station A is connected to Party B. Station A momentarily presses the switch
    hook and dials the MEET-ME PAGE route access code. When connected to the page, Station A requests
    Station C to dial the MEET-ME PAGE answer code. Station A stays on the trunk and is still voice-
    connected to the paging equipment. Station C dials the MEET-ME PAGE answer code. The paging trunk
    becomes idle. Station A is connected to Station C. If Station A hangs up, Party B is connected to Station
    C. If Station A momentarily presses the switch hook, all three parties are connected together in a THREE-
    WAY CALLING [T-2] connection. There is no time-out period if Station C does not dial the MEET-ME
    PAGE answer code. Station A may press the switch hook to disconnect the page trunk and reconnect to
    Party B. If desired, Station A may hang up and Station A will be recalled by Party B. 
    7. Stations allowed Priority Page, SFI = 57, will come into the paging route, except when the Attendant
    Console is paging. 
    8. To answer MEET-ME PAGE, while connected to another party, CALL HOLD [C-6] must be used.
    THREE-WAY CALLING [T-2] is not allowed. 
    						
    							NEAX2400 IMX Business Features and Specifications
    NDA-24221, Issue 3
    Page 325
    Miscellaneous Trunk Access M-2
    M-2 Miscellaneous Trunk Access
    General Description
    This feature provides access to all types of external and customer provided equipment/facilities, such as FX [F-2],
    WATS [W-1], CCSA [C-14], TIE LINE [T-3], and Exchange Network, along with DICTATION [D-3], PAGING
    [P-1], and CODE CALLING [C-21].
    Operating Procedure
    MISCELLANEOUS TRUNK ACCESS is accomplished via System Data programming at the MAINTENANCE
    ADMINISTRATION TERMINAL (MAT) [M-18].
    Service Conditions
    1. Access to these trunk groups is allowed or denied via CLASS OF SERVICE - INDIVIDUAL [C-15].
    2. An interface circuit must be provided per trunk required.
    Interactions
    If other features are being used (such as SMDR, toll restriction, and/or LCR (S)), refer to those feature descriptions,
    as other commands may be required that are not listed below. 
    						
    							NEAX2400 IMX Business Features and Specifications
    Page 326NDA-24221, Issue 3
    M-3 Miscellaneous Trunk Restriction
    M-3 Miscellaneous Trunk Restriction
    General Description
    This feature provides for certain stations and certain dial-repeating TIE trunks to be denied access to particular trunk
    groups, such as FX [F-2], WATS [W-1], CCSA [C-14], TIE LINE [T-3], Exchange Network, DICTATION [D-3]
    or PAGING [P-1].
    Operating Procedure
    MISCELLANEOUS TRUNK RESTRICTION is accomplished via system data programming at the
    MAINTENANCE ADMINISTRATION TERMINAL (MAT) [M-18].
    Service Conditions
    1. Restricted call attempts can be either: a.) intercepted by the Attendant,
    b.) reorder tone can be initiated back to the originating user,
    c.) user can be connected to an announcement informing the user of the re stricted call attempt, or
    d.) prompted for Authorization Code.
    2. Station line access to a given miscellaneous trunk group is controlled by assigning a Route Restriction Class (RSC) to each line. There can be a maximum of 15 different RSCs (RSC1-15) per TENANT [T-12],
    each of which can be programmed to restrict an assigned station from none, one, or more than one
    miscellaneous trunk group.
    3. If the users class of service allows outgoing route completion via the ATTENDANT CONSOLE [A-3], the user can dial “0” to reach the Attendant for completion of miscellaneous tr unk calls.
    4. The CALL TRANSFER - ALL CALLS [C-11] feature will operate as follows:  a.) if the restricted station is the controller, this station cannot add a trunk from which this station isrestricted. 
    b.) if the restricted station line is not the controller, the controller cannot connect the restricted  station
    line to a trunk from which the station is normally restricted.
    5. Two outgoing trunk group restriction tables are provided per system. The Direct Dial Access table is
    indexed when a user dials the trunk group access code and the ATTENDANT CONSOLE [A-3] table is
    indexed on Attendant completed calls. The restriction options per RSC can differ per table, thus allowing
    Attendant completion of outgoing calls for restricted stations.
    6. NIGHT SERVICE [N-1, 2]: Restrictions can be changed for a given station when the system is switched to the Night mode of operation.
    7. CALL TRANSFER - ALL CALLS [C-11]: If a restricted user calls another station, the called station cannot use the CALL TRANSFER feature to connect the calling station to a trunk group to which the
    restricted station is denied dial access. If transfer is attempted, the controlling station is rung back.
    8. TIE LINE ACCESS [T-3]: If the user accesses a TIE trunk at a distant PBX,  access to outside exchanges
    can only be controlled by the distant PBX. 
    Interactions
    I f  o ther  s e rvi ces  a re b eing  u sed  [su ch as S MDR,  to ll  r e str ic tio n, a nd /or LCR (S )], re fer  to th ose f ea ture  d es crip tio ns,
    as other commands may be required that are not listed. 
    						
    							NEAX2400 IMX Business Features and Specifications
    NDA-24221, Issue 3
    Page 327
    Multiple Console Operation M-4
    M-4 Multiple Console Operation
    General Description
    This feature allows one or more ATTENDANT CONSOLEs [A-3] to operate within the same system.
    Operating Procedure
    No manual operation is required.
    Service Conditions
    1. The maximum number of consoles per PIM is 4.
    2. The maximum number of consoles allowable per system is:
    1 IMG: 16
    4 IMG/IMX-U: 60
    3. Each incoming call is displayed on an ATTENDANT CONSOLE [A-3], whether idle or busy. If all
    Attendants are involved in processing calls when another Central Office call arrives, the CALL WAITING
    LAMP [C-13] will light on all ATTENDANT CONSOLE [A-3]. This is a switched loop Attendant
    operation.
    4. If one of the ATTENDANT CONSOLE [A-3] enters the night mode, all calls addressed to the Attendant
    will be directed to the other ATTENDANT CONSOLE [A-3]. However, the ATTENDANT CONSOLE
    [A-3] that has entered the night mode must complete processing of all calls already connected to its loops.
    5. A station can be connected to only one Attendant loop at a time. Any attempt at establishing multiple
    connections will result in reorder tone being sent to the Attendant.
    6. INTER-POSITION TRANSFER [I-5] is used to transfer calls between ATTENDANT CONSOLE [A-3].
    7. Two methods of operation are available for placing the system (or tenant group) into the night mode:
    a.) All ATTCON Change System Day to Night: When all ATTENDANT CONSOLE [A-3] press the
    NITE key, the system (or associated TENANT [T-12]) enters the night mode. Night to Day:
    When one ATTENDANT CONSOLE [A-3] releases the NITE key, the system (or associated
    TENANT [T-12]) enters the day mode.
    b.) Primary ATTCON Change System Day to Night: When the designated primary ATTENDANT
    CONSOLE [A-3] presses the NITE key, the system (or associated TENANT [T-12]) enters the
    night mode. If an ATTENDANT CONSOLE [A-3] other than the primary console presses the
    NITE key, only that console enters the night mode. Night to Day: When the primary
    ATTENDANT CONSOLE [A-3] releases the NITE key, the system (or associated TENANT [T-
    12]) enters the day mode.
    8. The automatic distribution of Attendant seeking calls is not provided (see Call Queuing). Any
    ATTENDANT CONSOLE [A-3] assigned to the same tenant can answer a particular call; an exception is
    an INTER - POSITION TRANSFER [I-5] directed call.
    Interactions
    1. See ATTENDANT CONSOLE [A-3] for information regarding a single Attendant Console and system
    features provided to the Attendant Consoles. The Attendant Console must first be provided.
    2. For each tenant, only one type of Attendant Console system can be assigned, either normal or Primary
    Attendant Console system.
    3. ASAT must be programmed for INTER-POSITION TRANSFER [I-5]. 
    						
    							NEAX2400 IMX Business Features and Specifications
    Page 328NDA-24221, Issue 3
    M-4 Multiple Console Operation
    Interactions (cont’d)
    4. When more than one Attendant Console is installed, a Primary Attendant Console may be assigned
    (AMAT command). This Attendant Console will control the implementation of DAY/NIGHT CLASS OF
    SERVICE [D-15].
    5. If the Primary Attendant places the system into Night mode, the Night LED on the other consoles do not
    light. 
    						
    							NEAX2400 IMX Business Features and Specifications
    NDA-24221, Issue 3
    Page 329
    Music On Hold M-7
    M-7 Music On Hold
    General Description
    This feature allows a party to hear music while in the CALL HOLD [C-6], CALL TRANSFER [C-10, 11], or
    ATTENDANT CAMP-ON WITH TONE INDICATION [A-1] conditions.
    Operating Procedure
    No manual operation is required for this software controlled feature.
    Service Conditions
    1. The system is capable of supplying two switch-selectable music channels. Music is generated by 3
    synthesizers included in the package.
    2. If another music source (tuner, tape-deck, etc.) is desired, it must be customer provided.
    3. Only one music source can be provided per system.
    4. The held call condition can be the result of:
    ATTENDANT CAMP-ON WITH TONE INDICATION [A-1] 
    CALL HOLD [C-10]
    CONSULTATION HOLD - ALL CALLS [C-17] 
    SPLITTING [S-4] 
    Attendant Hold
    5. Only one music source, either customer-provided or internal, can be provided per system (system option).
    6. ATTENDANT CONSOLE [A-3]: Attendant operations resulting in music to be provided to the calling
    party include the following:
    a.) The calling party or the remaining party (not talking with the Attendant) hears music, if the
    Attendant splits a call prior to completion or after answering an Attendant recall.
    b.) When incoming calls to the Attendant are answered and the Attendant presses the HOLD key, the
    held party hears music. 
    c.) When the Attendant camps on a call to a busy station, the calling party is connected to music until
    the called party answers or the Attendant reenters the switched loop.
    7. When a user in a two-party talking connection switch hook flashes, the second party is placed on hold and
    is connected to music.
    8. When activating this feature via the FCCS network, when either the internal or the external source is used,
    it is recommended to set the source as the same MOH at each node for the node-to-node connection, since
    the node that controls MOH varies depending on the connection pattern.
    Interactions
    1. Two types on MUSIC-ON-HOLD (MOH) exist; internal source MOH and external source MOH.
    2. The input to the system is an 8-ohm output from the external music source. An 8-ohm music source is a
    typical input to an 8-ohm speaker.
    3. An external MOH source is connected to the EMA circuit card with 16 PH EXALM CA cable. 
    						
    							NEAX2400 IMX Business Features and Specifications
    Page 330NDA-24221, Issue 3
    M-11 Meet-Me Paging - Attendant
    M-11 Meet-Me Paging - Attendant
    General Description
    This feature allows an Attendant to hold an incoming call, page the called party, and connect the two after the called
    party has answered the page.
    Operating Procedure
    Procedure 1:
    To page:
    1. Place the incoming call on hold by pressing the HOLD key. 
    2. The Attendant seizes an idle loop. 
    3. The Attendant dials the paging access code; receives continuous ringback tone for 1 second. 
    4. The Attendant pages the desired party.
    5. The Attendant presses the RELEASE key.
    To answer: 
    1. The paged party dials the PAGE answer code; receives ringback tone. 
    2. Ringing is heard at console. After the call is answered (on loop), the Attendant and paged party converse. 
    3. The Attendant presses the loop of the held outside call. 
    4. The Attendant presses the RELEASE key to connect both parties.
    Procedure 2:
    To page:
    1. The Attendant answers incoming call. 
    2. The Attendant dials the paging access code; receives 1 second of ringback tone. 
    3. The Attendant pages the desired party. 
    4. The Attendant presses the RELEASE key.
    To answer:
    1. Paged party dials the PAGE answer code and is directly connected to the holding party.
    OR
    2. Paged party dials the PAGE answer code and the individual Attendant number and receives ringback tone.
    The Attendant and the paged party converse. The Attendant presses the loop key of the held outside call.
    The Attendant presses RELEASE key to connect both parties.
    Service Conditions
    1. If operating Procedure 2 is used, a maximum of six (6) routes can be provided with paging trunks.
    2. If Procedure 1 is used, the limitation of routes is based on the number of COT cards equipped.
    3. Paging equipment is customer provided.
    4. One paging trunk (COT) will be assigned to each route.
    5. If Procedure 2 is used, only one held call waiting for a paged party can be held at a time at the console.
    6. Paging access and answer codes are assigned to correspond with each route.
    7. The maximum number of digits that can be used as a PAGE access and/or answer code is 3.
    8. The type of Paging service provided on a system basis is programmed via the MAINTENANCE
    ADMINISTRATION TERMINAL (MAT) [M-18] into the System Data base.
    9. A Page waiting to be answered is automatically cancelled after a predetermined programmed duration. See
    VARIABLE TIMING PARAMETERS [V-1] for selectable timing choices. 
    						
    All NEC manuals Comments (0)

    Related Manuals for NEC Neax 2400 Imx Business Features And Specifications