NEC Neax 2400 Imx Business Features And Specifications

							NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 91
Call Forwarding - Don’t Answer - DtermC-3D
Service Conditions (cont’d)
9. A user may set CALL FORWARDING - DONT ANSWER - Dterm for a multi-line appearance based on
the CLASS OF SERVICE - INDIVIDUAL [C-15] as assigned to the station (MY Line) setting the service.
The figure below is a simplified key sheet assignment for stations 200 & 201. The CLASS OF SERVICE
- INDIVIDUAL [C-15] for station 200 is allowed CALL FORWARDING - DONT ANSWER - D
term,
but the CLASS OF SERVICE - INDIVIDUAL [C-15] for station 201 is not. Station 200 is able to set
CALL FORWARDING - DONT ANSWER - D
term for station 201. The associated feature button LED
on station 201 will illuminate.
Note:FORWARD-NA key is same as the CALL FORWARDING - DONT ANSWER feature key.
Even when a sub-line of Dterm is assigned as the destination station, the call is not forwarded if the MY
Line of that Dterm is not allowed CALL FORWARDING - DONT ANSWER - Dterm.
10. This feature is applicable to CALL FORWARDING - ALL CALLS - OUTSIDE [C-28], CALL
FORWARDING - DONT ANSWER - CCIS [C-47], and MULTIPLE CALL FORWARDING -DONT
ANSWER - CCIS [M-42].
11. The display of an intermediate station on a D
terms LCD panel may be allowed or denied according to
System Data. This arrangement is done on a system basis. The LCD displays:
Intermediate Station           Calling/Called Station:
Note:When the telephone number of the intermediate or calling/called station exceeds 8 digits, the last 8 digits are
displayed. However, a maximum of 16 digits calling/called telephone number can be displayed on the middle line of
LCD depending on the System Data.
12. Stations are assigned this feature according to TENANT SERVICE [T-12] of the calling and destination
stations, when the called station does not answer for a predetermined time interval. In the following cases,
when the calling or destination stations are restricted by TENANT SERVICE [T-12] class, this feature is
not activated, and the called station continues to ring:
a.) when a station places a call to another station setting CALL FORWARDING - DONT ANSWER
- D
term,
b.) when a station holding an original call (station or trunk) on CONSULTATION HOLD [C-17]
places a call to a station setting CALL FORWARDING - DONT ANSWER - D
term.
13. Call Transfer - Attendant (Trunk): Trunk calls transferred by the Attendant are assigned this feature
according to Route Restriction Class of the trunk and the destination station when the station does not
answer for a predetermined time interval. When restricted by Route Restriction Class, this feature is not
activated, and the called station continues to ring.
MY LINE MULTI-LINE MY LINE MULTI-LINE Station 200 Station 201
FORWARD-NA FORWARD-NA
CF NANS XXXX
(Time Display)XXXX 
						

							NEAX2400 IMX Business Features and Specifications
Page 92NDA-24221, Issue 3
C-3D Call Forwarding - Don’t Answer - Dterm
Service Conditions (cont’d)
14. Call Transfer - Attendant (Station): Station calls transferred by the Attendant are assigned this feature
according to TENANT SERVICE [T-12] class of the originating and destination stations when the called
station does not answer for a predetermined time interval. When restricted by TENANT SERVICE class,
this feature is not activated, and the called station continues to ring.
15. Speed Calling List numbers may be programmed as the destination telephone number. This permits the
sent digits to exceed the 12-digit maximum.
16. CALL FORWARDING - DONT ANSWER data remains in the data memory, even if the system or LP is
reinitialized.
17. When a call is transferred from the Attendant to a station that has set CALL FORWARDING - DONT
ANSWER, this feature may be restricted or activated according to System Data (SYS2, INDEX6, BIT7).
18. A call can be forwarded to an Attendant Console in the remote node via FCCS link.
19. When a call is forwarded through FCCS link, the numbering plan of the originally called station must be
identical with that of the forwarded Attendant Console.
Interactions
1. If access code for CALL FORWARDING-BUSY LINE [C-2] and CALL FORWARDING-DON’T
ANSWER-Dterm are the same, only one key needs to be assigned in AKYD.
2. ACFO is applicable to DID, DIT, and TIE Line calls only.
3. A non-controlling UCD station is allowed to activate CALL FORWARDING-DON’T ANSWER-D
term.
When this station sets Call Forwarding, calls directed to this station will be call forwarded. The member
station is not removed from the UCD group under the conditions of which the Call Forwarding feature is
used. When it is the station’s turn to ring, that call is affected by CALL FORWARDING-DON’T
ANSWER - D
term.
4. CALL FORWARDING-DON’T ANSWER-D
term to an Attendant Console will not operate when the
system is in Night mode. If ATTENDANT NIGHT TRANSFER [A-19] is provided, the call is forwarded
to the ATTENDANT NIGHT TRANSFER [A-19] station.
5. If the CALL FORWARDING-DON’T ANSWER-D
term target station is a Dterm and DO NOT DISTURB
[D-21D] has been set, Call Forwarding is not activated. The station will ring, and the timer setting in
System Data 1, Index 145 is ignored.
6. When CALL FORWARDING-DON’T ANSWER-D
term is set from Station A to Station B, Station A is
idle, Station B is busy, and Station A will ring. The timer setting in System Data 1, Index 145 is ignored.
7. When a call is call forwarded, the destination station is recorded for STATION MESSAGE DETAIL
RECORDING [S-10].
8. STATION-TO-STATION CALLING [S-11] must first be provided.
TKNode ANode B
FCCS LinkStation A has been set
Call Forwarding service to
Attendant Console B
Attendant
Console B 
						

							NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 93
Call Forwarding - All Calls C-5
C-5 Call Forwarding - All Calls
General Description
This feature permits all calls destined for a particular station to be routed to another station (or to the Attendant)
regardless of the busy or idle status of the called station. Activation and cancellation may be accomplished by either
the individual user or the Attendant.
Operating Procedure
To activate CALL FORWARDING - ALL CALLS from an individual station:
1. Lift the handset; receive dial tone.
2. Dial the CALL FORWARDING - ALL CALLS access code; receive special dial tone.
3. Dial the desired target telephone number; receive service set tone.
To cancel CALL FORWARDING - ALL CALLS from an individual station: 
1. Lift the handset; receive dial tone. 
2. Dial the CALL FORWARDING - ALL CALLS cancel code; receive service set tone.
To activate CALL FORWARDING - ALL CALLS from the ATTENDANT CONSOLE [A-3]: 
1. Press an idle LOOP key.
2. Dial the CALL FORWARDING - ALL CALLS access code; receive special dial tone. 
3. Dial the TENANT [T-12] number (2/3 digits).
4. Dial the originating telephone number.
5. Dial the desired target telephone number; receive service set tone.
To cancel CALL FORWARDING - ALL CALLS from the ATTENDANT CONSOLE [A-3]: 
1. Press an idle LOOP key.
2. Dial the specific CALL FORWARDING - ALL CALLS cancellation code; receive special dial tone.
3. Dial the TENANT [T-12] number (3 digits).
4. Dial the originating telephone number; receive service set tone.
Service Conditions
1. Stations with this feature set may originate any calls and access the CALL FORWARDING - ALL CALLS
cancellation code.
2. There is no limit to the number of stations that can set this feature simultaneously.
3. Stations may be assigned this feature via CLASS OF SERVICE - INDIVIDUAL [C-15] programming in
system data.
4. When a call is forwarded to another station, one burst of ringing signal will be sent to the station to indicate
that it is forwarded.
5. Stations activating this feature may be restricted from placing any calls, except to the Attendant. (This is
an optionally programmable feature).
6. When the operator answers a forwarded call, System Data programming can provide a called telephone
number display on the ATTENDANT CONSOLE [A-3].
7. CALL FORWARDING - ALL CALLS data remains in the data memory, even if the system is re-
initialized or in the event of a power failure.
8. If the stations own telephone number is set for CALL FORWARDING - ALL CALLS, this feature is
changed to CALLING PARTY RECOGNITION SERVICE (CALL FORWARDING - ALL CALLS)
[C-103]. 
						

							NEAX2400 IMX Business Features and Specifications
Page 94NDA-24221, Issue 3
C-5 Call Forwarding - All Calls
Service Conditions (cont’d)
9. When the user setting CALL FORWARDING - ALL CALLS goes off-hook, special dial tone can be
provided instead of dial tone. (Activation of this service is determined by system data.)
10. The OAI monitor number and the ACD pilot number cannot be assigned as the Call Forwarding target
telephone number except when called from a station or Tie Line trunk.
11. When a destination of CALL FORWARDING-ALL CALLS has already been assigned, even if the feature
is restricted by the new office data or changing of Day/Night mode, the assigned data can still be used or
cancelled.
12. A telephone number must be set to the call forwarding destination.
13. This feature is not available for stations having a telephone number of seven digits or more.
14. A call can be forwarded to an Attendant Console in the remote node via FCCS link.
15. When a call is forwarded through FCCS link, the numbering plans of the originally called station and the
forwarded Attendant Console must be the same.
Interactions
1. Users are unaccustomed to hearing ringback tone when responding to their own station’s ring. Inform
users when providing ringback tone with CALL FORWARDING-ALL CALLS in System Data 1, Index
69, Bit 1.
2. Call Forwarding can only be activated from an idle station.
3. When CALL WAITING [C-12, 31], ATTENDANT CAMP-ON [A-1], and CALL BACK [C-1]are
directed toward Station A, with CALL FORWARDING set to Station B, Station B will receive Call
Waiting Tone.
4. When a station in a STATION HUNTING [S-7, 8, 9] Group initiates CALL FORWARDING-ALL
CALLS, calls normally destined for this station will not be received. The Hunt Group operates as if the
station were busy.
5. A non-controlling UCD station is allowed to activate CALL FORWARDING-ALL CALLS. With this
station call forwarded, only calls that are directly dialed to this station are call forwarded. The member
station is removed from the UCD group under the conditions of this call forwarding feature.
6. If an Attendant attempts BUSY VERIFICATION [B-3] to Station A, which has CALL FORWARDING-
ALL CALLS set to Station B, BUSY VERIFICATION [B-3] proceeds as if the Attendant had attempted
to Verify Station B. If Station A has set CALL FORWARDING-ALL CALLS to the Attendant Console,
BUSY VERIFICATION [B-3] is allowed at Station A if Station A were busy.
7. When CALL FORWARDING-ALL CALLS is in effect, the activating station may be used to originate
calls. See System Data 2, Index 6, Bit 4.
8. When a station is call forwarded, the destination station is recorded for STATION MESSAGE DETAIL
RECORDING [S-10].
TKNode ANode B
FCCS LinkStation A has been set
Call Forwarding service to
Attendant Console B
Attendant
Console B 
						

							NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 95
Call Forwarding - All Calls C-5
Interactions (cont’d)
9. CALL FORWARDING-ALL CALLS can be overridden, allowing Station B to initiate or transfer calls
back to Station A.
10. STATION-TO-STATION CALLING [S-11] must first be provided. 
						

							NEAX2400 IMX Business Features and Specifications
Page 96NDA-24221, Issue 3
C-5D Call Forwarding - All Calls - Dterm
C-5D  Call Forwarding - All Calls - Dterm
General Description
This feature permits all calls destined for a particular station to be routed to another station, or to the Attendant,
regardless of the busy or idle status of the called station. Activation and cancellation may be accomplished by the
user or the Attendant. CALL FORWARDING - ALL CALLS - D
term may be set or cancelled by the user for all
multi-line appearances on the Dterm. Additionally, a single user may set CALL FORWARDING - ALL CALLS -
Dterm to all sub-lines on the Dterm.
Operating Procedure
To set CALL FORWARDING - ALL CALLS from MY Line:
1. Lift the handset or press the SPEAKER key; receive dial tone. 
2. Press the CALL FORWARDING - ALL CALLS feature key; receive special dial tone.
3. Dial the desired target telephone number; receive service set tone. The LED will light. The LCD displays:
Target Station
4. Replace the handset or press the SPEAKER key.
To monitor CALL FORWARDING - ALL CALLS from MY Line:
1. Press the CALL FORWARDING - ALL CALLS feature key. The LCD displays:
Target Station
OR
Operator
To cancel CALL FORWARDING - ALL CALLS from MY Line:
1. Lift the handset or press the SPEAKER key; receive dial tone.
2. Press the CALL FORWARDING - ALL CALLS feature key; receive service set tone. The LED of the
associated feature key will go out. The LCD displays: 
3. Replace the handset or press the SPEAKER key.
To set CALL FORWARDING - ALL CALLS for a multi-line appearance other than the MY Line:
1. Lift the handset or press the SPEAKER key.
2. Press the multi-line appearance; receive dial tone. Then press CALL FORWARDING - ALL CALLS
feature key; receive special dial tone.FORWARD SET
XXXX
                     (Time Display) 
FORWARD
XXXX
                    (Time Display) 
FWD SET 
                    (Time Display) 
FORWARD CANCEL
                    (Time Display)  
						

							NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 97
Call Forwarding - All Calls - DtermC-5D
Operating Procedure (cont’d)
3. Dial the desired target telephone number; receive service set tone. The LED of the associated feature key
does not light at the station setting the service. If the multi-line appearance is another Dterms MY Line,
that stations feature key LED will light. The setting stations LCD displays:
Target Station
4. Replace the handset or press the SPEAKER key.
5. If the target station is the operator, the LCD displays:
To monitor CALL FORWARDING - ALL CALLS for a multi-line appearance other than the MY Line:
1. Press the multi-line appearance. Then press the CALL FORWARDING - ALL CALLS feature key. The
LCD displays:
Target Station
To cancel CALL FORWARDING - ALL CALLS for a multi-line appearance other than the MY Line: 
1. Lift the handset or press the SPEAKER key; receive dial tone. 
2. Press the multi-line appearance; receive dial tone. Press the CALL FORWARDING - ALL CALLS
feature key; receive service set tone. The LCD displays: 
The associated LED that is lit at another station goes out.
3. Replace the handset or press the SPEAKER key.
Service Conditions
1. Stations with this feature set may originate any calls and access the CALL FORWARDING - ALL CALLS
- Dterm cancellation code.
2. All stations may simultaneously activate CALL FORWARDING - ALL CALLS - D
term. 
3. Stations may be assigned this feature via CLASS OF SERVICE - INDIVIDUAL [C-15] programming in
System Data.
4. If Station A sets Call Forwarding to Station B, and Station B is set for Call Forwarding to Station C, calls
to Station A will be forwarded to Station B but will not be routed to Station C, unless MULTIPLE CALL
FORWARDING - ALL CALLS [M-44] has been set in System Data.
5. CALL FORWARDING - ALL CALLS - D
term can only be set from the MY Line or sub-line.
6. CALL FORWARDING - ALL CALLS - D
term may also be accessed via the dial pad or SPEED
CALLING-ONE TOUCH [S-26D]. If this feature is accessed via the dial pad, it must also be cancelled
via the dial pad.FORWARD SET
XXXX
                   (Time Display) 
FWD SET OPR
(Time Display)
FORWARDXXXX
                     (Time Display) 
FORWARD CANCEL
                    (Time Display)  
						

							NEAX2400 IMX Business Features and Specifications
Page 98NDA-24221, Issue 3
C-5D Call Forwarding - All Calls - Dterm
Service Conditions (cont’d)
7. A user may set CALL FORWARDING - ALL CALLS - Dterm for a multi-line appearance based on the
CLASS OF SERVICE - INDIVIDUAL [C-15] assigned to the station setting the service. The figure below
is a simplified key sheet assignment for stations 200 & 201. The CLASS OF SERVICE - INDIVIDUAL
[C-15] for station 200 is allowed CALL FORWARDING - ALL CALLS - D
term, but the CLASS OF
SERVICE - INDIVIDUAL [C-15] for station 201 is not. Station 200 is able to set CALL FORWARDING
- ALL CALLS - D
term for station 201. The associated feature button LED on station 201 will illuminate.
Note:FORWARD key is same as the CALL FORWARDING - ALL CALLS feature key.
8. This feature is applicable to CALL FORWARDING - ALL CALLS - OUTSIDE [C-28] and CALL
FORWARDING and MULTIPLE CALL FORWARDING - ALL CALLS - CCIS [C-45] [M-40].
9. The display of an intermediate station on a D
terms LCD panel may be allowed or denied according to
System Data. This assignment is done on a system basis. The LCD displays:
Intermediate Station             Calling/Called Party
Note:When the telephone number of the intermediate or calling/called station exceeds 8 digits, the last 8 digits are
displayed. However, a maximum of 16 digits calling/called telephone number can be displayed on the middle line of
LCD depending on the System Data.
10. When the user setting CALL FORWARDING - ALL CALLS goes off-hook, the special dial tone can be
provided instead of dial tone. (Activation of this service is determined in the System Data.)
11. The OAI monitor number and the ACD pilot number cannot be assigned as the Call Forwarding target
telephone number except when called from a station or Tie Line trunk.
12. When a destination of CALL FORWARDING - ALL CALLS - D
term has already been assigned, even if
the feature is restricted by the new office data or by changing of the DAY/NIGHT mode, the assigned data
can still be used or cancelled.
13. A telephone number must be set to the call forwarding destination.
14. This feature is not available for stations having a telephone number of seven digits or more.
MY LINE MULTI-LINE MY LINE MULTI-LINE Station 200 Station 201
FORWARD FORWARD
201 200 200 201
CF ALL XXXXXXXX
                      (Time Display)  
						

							NEAX2400 IMX Business Features and Specifications
NDA-24221, Issue 3
Page 99
Call Forwarding - All Calls - DtermC-5D
Service Conditions (cont’d)
15. A call can be forwarded to an Attendant Console in the remote node via FCCS link.
16. When a call is forwarded through FCCS link, the numbering plans of the originally called station and the
forwarded Attendant Console must be the same.
Interactions
1. Users are unaccustomed to hearing ringback tone when responding to their own station’s ring. Inform
users when providing ringback tone with CALL FORWARDING-ALL CALLS in System Data 1, Index
69, Bit 1.
2. Call Forwarding can only be activated from an idle station.
3. When CALL WAITING [C-12, 31], ATTENDANT CAMP-ON [A-1], and CALL BACK [C-1] are
directed toward Station A, with CALL FORWARDING set to Station B, Station B will receive Call
Waiting Tone.
4. When a station in a STATION HUNTING [S-7, 8, 9] Group initiates CALL FORWARDING-ALL
CALLS, calls normally destined for this station will not be received. The Hunt Group operates as if the
station were busy.
5. A non-controlling UCD station is allowed to activate CALL FORWARDING [C-5]. With this station call
forwarded, only calls that are directly dialed to this station are call forwarded. The member station is
removed from the UCD group under the conditions of this call forwarding feature.
6. If an Attendant attempts BUSY VERIFICATION [B-3] to Station A, which has CALL FORWARDING-
ALL CALLS set to Station B, BUSY VERIFICATION [B-3] proceeds as if the Attendant had attempted
to Verify Station B. If Station A has set CALL FORWARDING-ALL CALLS to the Attendant Console,
BUSY VERIFICATION [B-3] is allowed at Station A if Station A is busy.
7. When CALL FORWARDING-ALL CALLS is in effect, the call forwarded station may be used to
originate calls. See System Data 2, Index 6 Bit 4.
8. When a station is call forwarded, the destination station is recorded for STATION MESSAGE DETAIL
RECORDING [S-10].
9. CALL FORWARDING-ALL CALLS can be overridden, allowing Station B to initiate or transfer calls
back to Station A.
10. STATION-TO-STATION CALLING [S-11] must first be provided.
TKNode ANode B
FCCS LinkStation A has been set
Call Forwarding service to
Attendant Console B
Attendant
Console B 
						

							NEAX2400 IMX Business Features and Specifications
Page 100NDA-24221, Issue 3
C-6 Call Hold
C-6 Call Hold
General Description
This feature permits any user to hold a call in progress by performing a switch hook flash and dialing a
preprogrammed CALL HOLD code, thus allowing that line to be used for originating another call or returning to a
previously held call.
Operating Procedure
To hold a call in progress:
1. Press the switch hook; receive special dial tone. 
2. Dial CALL HOLD code; receive normal dial tone. 
3. The call in progress is held; the user may initiate a new call.
To release a new call and return to the held call: 
1. Replace the handset, releasing the new call.
2. The original call rings back to station. 
3. Lift the handset and continue with the original call.
To hold a new call and return to original call: 
1. Press the switch hook; receive special dial tone. 
2. Dial the CALL HOLD code; the new call is now held. 
3. The original call is automatically returned.
Note:By repeating the above steps, users can converse alternately with two parties.
Service Conditions
1. Lines freed through use of this feature may also be used for answering incoming calls via the CALL
PICKUP - GROUP [C-7] or TRUNK ANSWER FROM ANY STATION [T-8] features.
2. If the controlling user does not dial any further digits after the CALL HOLD code, removal of dial tone
will occur after 12 seconds; reorder tone is then applied for 30 seconds followed by muting of the station
set.
3. Calls will remain on hold until the controlling user either replaces the handset, causing the held call to ring
back, or flashes the switch hook and redials the Hold code to return to the original call.
4. Only one call at a time may be held per station line, and the held call cannot be added to another call as in
THREE-WAY CALLING [T-2].
5. Stations may be assigned this feature via CLASS OF SERVICE - INDIVIDUAL [C-15] programming in
System Data.
6. There is no limitation to the number of stations that may simultaneously access this feature.
7. CALL WAITING [C-12, 31] cannot be activated if the target station has a call on HOLD.
8. CALL BACK [C-1]: 
a.) A user cannot activate CALL HOLD when CALL BACK [C-1] has already been activated.
b.) A user cannot use the CALL HOLD feature while CALL BACK [C-1] is in effect toward it.
c.) A user with a call on HOLD cannot activate the CALL BACK [C-1] feature.
9. CALL PICKUP [C-7, 30]: A user is denied use of the CALL PICKUP [C-7, 30] feature when holding one
call and in a talking state with another call.