Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways S000249C User Guide

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8. A completion screen will appear.
Click Finish.
9. When setup of the MultiVOIP software is complete, you will be
prompted to run the MultiVOIP software to configure the VOIP.
Software installation is complete at this point.  You may proceed with
Technical Configuration now or not, at your convenience.
Technical Configuration instructions are in the next two chapters of
this manual:  Chapter 5 for T1/E1 MultiVOIP units and Chapter 6 for
Analog MultiVOIP units. 
						

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Un-Installing the MultiVOIP Configuration
Software
1. To un-install the MultiVOIP configuration software, go to Start |
Programs and locate the entry for the  MultiVOIP program.  Select
Uninstall. 
						

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2. Two confirmation screens will appear.  Click Yes and OK when you
are certain you want to continue with the uninstallation process.
3. A special warning message similar to that shown below may appear
concerning the MultiVOIP software’s “.bin” file.  Click Yes. 
						

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4. A completion screen will appear.
Click Finish. 
						

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Chapter 5: Technical Configuration
for Digital T1/E1 MultiVOIPs
(MVP2400, MVP2410, MVP3010) 
						

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Configuring the Digital T1/E1 MultiVOIP
There are two ways in which the MultiVOIP must be configured before
operation:  technical configuration and phonebook configuration.
Technical Configuration.  First, the MultiVOIP must be configured to
operate with technical parameter settings that will match the
equipment with which it interfaces.  There are seven types of technical
parameters that must be set.
These technical parameters pertain to
(1) its operation in an IP network,
(2) its operation with T1/E1 telephony equipment,
(3) its transmission of voice and fax messages,
(4) its interaction with SNMP (Simple Network Management Protocol)
network management software (MultiVoipManager),
(5) certain telephony attributes that are common to particular nations or
regions,
(6) its operation with a mail server on the same IP network (per SMTP
parameters) such that log reports about VoIP telephone call traffic can
be sent to the administrator by email,
(7) implementing some common premium telephony features (Call
Transfer, Call Hold, Call Waiting, Call ID – “Supplementary Services”),
and
(8) selecting the method by which log reports will be made accessible.
The process of specifying values for the various parameters in these
seven categories is what we call “technical configuration” and it is
described in this chapter.
Phonebook Configuration.  The second type of configuration required
for the MultiVOIP pertains to the phone number dialing sequences that
it will receive and transmit when handling calls.  Dialing patterns will
be affected by both the PBX/telephony equipment and the other VOIP
devices that the MultiVOIP unit interacts with.  We call this
“Phonebook Configuration,” and it is described in Chapter 7: T1
Phonebook Configuration and Chapter 8: E1 Phonebook Configuration of this
manual. Chapter 2, the Quick Start Instructions, presents additional
examples relevant to the T1/E1 voips.
Local/Remote Configuration.  The MultiVOIP must be configured
locally at first (to establish an IP address for the MultiVOIP unit).  But
changes to this initial configuration can be done either locally or
remotely.
Local configuration is done through a connection between the
“Command” port of the MultiVOIP and the COM port of the computer;
the MultiVOIP configuration program is used. 
						

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Remote configuration is done through a connection between the
MultiVOIP’s Ethernet (network) port and a computer connected to the
same network.  The computer could be miles or continents away from
the MultiVOIP itself. There are two ways of doing remote configuration
and operation of the MultiVOIP unit: (1) using the MultiVoipManager
SNMP program, or (2) using the MultiVOIP web browser interface
program.
MultiVoipManager.  MultiVoipManager is an SNMP agent program
(Simple Network Management Protocol) that extends the capabilities of
the MultiVOIP configuration program:  MultiVoipManager allows the
user to manage any number of VOIPs on a network, whereas the
MultiVOIP configuration program can manage only the VOIP to which
it is directly/locally connected.  The MultiVoipManager can configure
multiple VOIPs simultaneously, whereas the MultiVOIP configuration
program can configure only one at a time.
MultiVoipManager may (but does not need to) reside on the same PC
as the MultiVOIP configuration program.  The MultiVoipManager
program is on the MultiVOIP Product CD.  Updates, when applicable,
may be posted at on the MultiTech FTP site.  To download, go to
ftp://ftp.multitech.com/MultiVoip/.
Web Browser Interface.  The MultiVOIP web browser GUI gives access
to the same commands and configuration parameters as are available in
the MultiVOIP Windows GUI except for logging functions.  When
using the web browser GUI, logging can be done by email (the SMTP
option).
Functional Equivalence.  The MultiVOIP configuration program is
required to do the initial configuration (that is, setting an IP address for
the MultiVOIP unit) so that the VOIP unit can communicate with the
MultiVoipManager program or with the web browser GUI.
Management of the VOIP after that point can be done from any of these
three programs since they all offer essentially the same functionality.
Functionally, either the MultiVoipManager program or the web
browser GUI can replace the MultiVOIP configuration program after
the initial configuration is complete (with minor exceptions, as noted).
WARNING: Do not attempt to interface the MultiVOIP unit with
two control programs simultaneously (that is, by
accessing the MultiVOIP configuration program via
the Command Port and either the
MultiVoipManager program or the web browser
interface via the Ethernet Port).  The results of using
two programs to control a single VOIP
simultaneously would be unpredictable. 
						

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Local Configuration
This manual describes local configuration only.  For information on
remote configuration and management, see the MultiVoipManager
documentation.
Pre-Requisites
To complete the configuration of the
MultiVOIP unit, you must know several
things about the overall system.
Before configuring your MultiVOIP Gateway unit, you must know the
values for several IP and T1/E1 parameters that describe the IP
network system and telephony system (PBX or telco central office
equipment) with which the digital MultiVOIP will interact.  If you plan
to receive log reports on phone traffic by email (SMTP), you must
arrange to have an email address assigned to the VOIP unit on the
email server on your IP network.
IP Parameters
The following parameters must be known about the network (LAN,
WAN, Internet, etc.) to which the MultiVOIP will connect:
➼
Ask your computer network
administrator.Info needed to operate:
all MultiVOIP models.
IP Network Parameters:
Record for each VOIP Site
in System


• IP Address
• IP Mask
• Gateway
• Domain Name Server (DNS) Info
   
(not implemented; for future use)
Write down the values for these IP parameters.  You will need to enter
these values in the “IP Parameters” screen in the Configuration section
of the MultiVOIP software.  You must have this IP information about
every VOIP in the system. 
						

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T1 Telephony Parameters (for MVP2400 & MVP2410)
The following parameters must be known about the PBX or telco
central office equipment to which the T1 MultiVOIP will connect:
➼
T1 Phone Parameters
Ask phone company or
PBX maintainer.
Info needed to operate:
MVP2400
MVP2410
T1 Telephony Parameters:
Record for this VOIP Site


• Which frame format is used?  ESF___ or  D4___
• Which CAS or PRI protocol is used? ______________
• Clocking: Does the PBX or telco switch use
internal or external clocking? _________________
Note that the setting used in the voip unit will be the
opposite of the setting used by the telco/PBX.
• Which line coding is used?  AMI___ or  B8ZS___
Write down the values for these T1 parameters.  You will need to enter
these values in the “T1/E1 Parameters” screen in the Configuration
section of the MultiVOIP software.