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Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways S000249C User Guide
Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways S000249C User Guide
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MultiVOIP User Guide T1 PhoneBook Configuration 251 4. Select PhoneBook Modify and then select Inbound PhoneBook/List Entries.
E1 Phonebook Configuration MultiVOIP User Guide 252 5. The Add/Edit Inbound PhoneBook screen appears. Enter Inbound PhoneBook data for your MultiVOIP. The fields of the Add/Edit Inbound PhoneBook screen are described in the table below. Add/Edit Inbound Phone Book: Field Definitions Field Name Values Description Remove Prefix dialed digits portion of dialed number to be removed before com pleting call to destination (often a local PBX) Add Prefix dialed digits digits to be added before com pleting call to destination (often a local PBX) Channel Number1-24, or “Hunting”T1 channel number to which the call will be assigned as it enters the local telephony equipment (often a local PBX). “Hunting” directs the call to any available channel.
MultiVOIP User Guide T1 PhoneBook Configuration 253 Add/Edit Inbound Phone Book: Field Definitions (cont’d) Field Name Values Description Description -- Describes the facility or geographical location at which the call originated. Call Forward Parameters Enable Y/N Click the check-box to enable the call-forwarding feature. Forward ConditionUncondit.; Busy No Resp.Unconditional. When selected, all calls received will be forwarded. Busy. When selected, calls will be forwarded when station is busy. No Response. When selected, calls will be forwarded if called party does not answer after a specified number of rings, as specified in Ring Count field. Forward Address/ NumberIP addr. or phone numberPhone number or IP address to which calls will be directed. Ring CountintegerWhen No Response is condition for forwarding calls, this determines how many unanswered rings are needed to trigger the forwarding. 6. When your Outbound and Inbound PhoneBook entries are completed, click on Save Setup in the sidebar menu to save your configuration. You can change your configuration at any time as needed for your system.
E1 Phonebook Configuration MultiVOIP User Guide 254 Remember that the initial MVP2400/2410 setup must be done locally using the MultiVOIP program. However, after the initial configuration is complete, all of the MVP2400/2410 units in the VOIP system can be configured, re-configured, and updated from one location using the MultiVoipManager software program. T1 Phonebook Examples The following example demonstrates how Outbound and Inbound PhoneBook entries work in a situation of multiple area codes. Consider a company with offices in Minneapolis and Baltimore. 3 Sites, All-T1 Example Notice first the area code situation in those two cities: Minneapolis’s local calling area consists of multiple adjacent area codes; Baltimore’s local calling area consists of a base area code plus an overlay area code. Mpls 612 NW Suburbs 763St. Paul & Suburbs 651 SW Suburbs 952 Company VOIP/PBX SIte Baltimore 410Baltimore/ Outstate MD Overlay 443 Company VOIP/PBX SIte...
MultiVOIP User Guide T1 PhoneBook Configuration 255 An outline of the equipment setup in both offices is shown below. IP Network Digital Vo I P 200.2.10.3 T1 717-5170 PBX -5171-5172 -5173 -5174 Company HQ. Minneapolis North Sub. area 763 Local-Call Area Codes: 612, 651, 952 325-7001 R o u t e r Digital Vo IP 200.2.9.7 T1 Baltimore Sales Ofc. area 410 PBX Overlay Area Code: 443 -7002 -7003
E1 Phonebook Configuration MultiVOIP User Guide 256 The screen below shows Outbound PhoneBook entries for the VOIP located in the company’s Baltimore facility. The entries in the Minneapolis VOIP’s Inbound PhoneBook match the Outbound PhoneBook entries of the Baltimore VOIP, as shown below.
MultiVOIP User Guide T1 PhoneBook Configuration 257 To call the Minneapolis/St. Paul area, a Baltimore employee must dial eleven digits. (In this case, we are assuming that the Baltimore PBX does not require an “8” or “9” to seize an outside phone line.) If a Baltimore employee dials any phone number in the 612 area code, the call will automatically be handled by the company’s voip system. Upon receiving such a call, the Minneapolis voip will remove the digits “1612”. But before the suburban-Minneapolis voip can complete the call to the PSTN of the Minneapolis local calling area, it must dial “9” (to get an outside line from the PBX) and then a comma (which denotes a pause to get a PSTN dial tone) and then the 10-digit phone number which includes the area code (612 for the city of Minneapolis; which is different than the area code of the suburb where the PBX is actually located -- 763). A similar sequence of events occurs when the Baltimore employee calls number in the 651 and 952 area codes because number in both of these area codes are local calls in the Minneapolis/St. Paul area. The simplest case is a cal from Baltimore to a phone within the Minneapolis/St. Paul area code where the company’s voip and PBX are located, namely 763. In that case, that local voip removes 1763 and dials 9 to direct the call to its local 7-digit PSTN. Finally, consider the longest entry in the Minneapolis Inbound Phonebook, “17637175. Note that the main phone number of the Minneapolis PBX is 763-717-5170. The destination pattern 17637175 means that all calls to Minneapolis employees will stay within the suburban Minneapolis PBX and will not reach or be carried on the local PSTN.
E1 Phonebook Configuration MultiVOIP User Guide 258 Similarly, the Inbound PhoneBook for the Baltimore VOIP (shown first below) generally matches the Outbound PhoneBook of the Minneapolis VOIP (shown second below). Notice the extended prefix to be removed: 14103257. This entry allows Minneapolis users to contact Baltimore co-workers as though they were in the Minneapolis facility, using numbers in the range 7000 to 7999. Note also that a comma (as in the entry 9,443) denotes a delay in dialing. A one-second delay is commonly used to allow a second dial- tone to be generated for calls going outside of the facility’s PBX system.
MultiVOIP User Guide T1 PhoneBook Configuration 259 The Outbound PhoneBook for the Minneapolis VOIP is shown below. The third destination pattern, “7” facilitates reception of co-worker calls using local-appearing-extensions only. In this case, the “Add Prefix” field value for this phonebook entry would be “1410325” .
E1 Phonebook Configuration MultiVOIP User Guide 260 Configuring Mixed Digital/Analog VOIP Systems The MVP2400/2410 digital MultiVOIP unit is compatible with analog VOIPs. In many cases, digital and analog VOIP units will appear in the same telephony/IP system. In addition to MVP-210/410/810 MultiVOIP units (Series II units), legacy analog VOIP units (Series I units made by MultiTech) may be included in the system, as well. When legacy VOIP units are included, the VOIP administrator must handle two styles of phonebooks in the same VOIP network. The diagram below shows a small-scale system of this kind: one digital VOIP (the MVP2400) operates with two Series II analog VOIPs (an MVP210 and an MVP410), and two Series I legacy VOIPs (two MVP200 units). IP NetworkPBX Digital Vo IP MVP2400200.2.9.9T1 PSTN Site D:Pierre, SD Area Code 615 615-492-3100 EXAMPLE: Digital & Analog VOIPs in Same System Router Other extensions x3101 - x3199 Unit #200 201 FXS CH1 Series #1 Analog MultiVOIP (Server/Client Phonebook) MVP200 200.2.9.7 Client Site A:Bismarck, ND Area Code 701 200.2.9.8 Host (Holds phonebook for both Series #1 analog VOIPs.) Site B:Rochester, MN Area Code 507 CH2 FXS 717-5000FXOUnit #100 Series #1 Analog MultiVOIP (Server/Client Phonebook) MVP200 507-717-5662Site C:Suburban Rochester CH1 FXS Site E:Cheyenne, WY Area Code 307 Key System 402-263-7400 Other extensions x7401 - x7429 CO PortFXS Ports CO Ports FXS Port PSTN200.2.9.5200.2.9.6FXO PSTN 102 Site F:Lincoln, NE Area Code 402 421 Port #4 CH1 Series #2 Analog MultiVOIP MVP210 Series #2 Analog MultiVOIP MVP410