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Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways S000249C User Guide

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    							MultiVOIP User Guide Technical Configuration (Digital)
    91
    E1 Telephony Parameters (for MVP3010)
    The following parameters must be known about the PBX or telco
    central office equipment to which the E1 MultiVOIP will connect:
    ➼
    E1 Phone Parameters
    Ask phone company or
    PBX maintainer.
    Info needed to operate:
    MVP3010
    E1 Telephony Parameters:
    Record for this VOIP Site
    
    • Which frame format is used?  Double Frame_____
    MultiFrame w/ CRC4_____
    MultiFrame w/ CRC4 modified_____
    • Which CAS or PRI protocol is used? ______________
    • Clocking: Does the PBX or telco switch use
    internal or external clocking? _________________
    Note that the setting used in the voip unit will be the
    opposite of the setting used by the telco/PBX.
    • Which line coding is used?  AMI___ or  HDB3___
    • Pulse shape level?: (most commonly 0 to 40 meters)
    Write down the values for these E1 parameters.  You will need to enter
    these values in the “T1/E1 Parameters” screen in the Configuration
    section of the MultiVOIP software. 
    						
    							MultiVOIP User Guide Technical Configuration (Digital Voips)
    92
    SMTP Parameters (for email call log reporting)
    required  if log reports of
    VOIP call traffic
     are to be sent by email
    Optional
    SMTP Parameters
    Preparation Task:
    Ask Mail Server
    administrator to set up
    email account (with
    password) for the
    MultiVOIP unit itself.
    Be sure to give a unique
    identifier to each
    individual MultiVOIP
    unit. .
    Get the IP address of the
    mail server computer, as
    well.To:  I . T. D e p a r t m e n t
     re : e mai l acc ount for VOIP
    [email protected] 
    						
    							MultiVOIP User Guide Technical Configuration (Digital)
    93
    Local Configuration Procedure (Summary)
    After the MultiVOIP configuration software has been installed in the
    ‘Command’ PC (which is connected to the MultiVOIP unit), several
    steps must be taken to configure the MultiVOIP to function in its
    specific setting.  Although the summary below includes all of these
    steps, some are optional.  
    1. Check Power and Cabling.
    2. Start MultiVOIP Configuration Program.
    3. Confirm Connection.
    4. Solve Common Connection Problems.
    A. Fixing a COM Port Problem.
    B. Fixing a Cabling Problem.
    5. Familiarize yourself with configuration parameter screens and how
    to access them.
    6. Set IP Parameters.
    7. Enable web browser GUI (optional).
    8. Set Voice/Fax Parameters.
    9. Set T1/E1 Parameters.
    10. Set ISDN Parameters (if applicable).
    11. Set SNMP Parameters (applicable if MultiVoipManager remote
    management software is used).
    12. Set Regional Parameters (Phone Signaling Tones and Cadences).
    13. Set Custom Tones and Cadences (optional).
    14. Set SMTP Parameters (applicable if Log Reports are via Email).
    15. Set Log Reporting Method (GUI, locally in MultiVOIP
    Configuration program; SNMP, remotely in MultiVoipManager
    program; or SMTP, via email).
    16. Set Supplementary Services Parameters.  The Supplementary
    Services screen allows voip deployment of features that are normally
    found in PBX or PSTN systems (e.g., call transfer and call waiting).
    17. Set Baud Rate (of COM port connection to ‘Command’ PC).
    18. View System Information and set updating interval (optional).
    19. Save the MultiVOIP configuration.
    20. Create a User Default Configuration (optional). 
    						
    							MultiVOIP User Guide Technical Configuration (Digital Voips)
    94
    Local Configuration Procedure (Detailed)
    You can begin the configuration process as a continuation of the
    MultiVOIP software installation.  You can establish your configuration
    or modify it at any time by launching the MultiVOIP program from the
    Windows Start menu.  
    1. Check Power and Cabling.  Be sure the MultiVOIP is turned on and
    connected to the computer via the MultiVOIP’s Command Port (DB9
    connector at computer’s COM port; RJ45 connector at MultiVOIP).
    You must allow the MultiVOIP to finish booting before you launch
    the MultiVOIP Configuration Program.  The RED boot LED turns
    itself off when the booting process is completed.
    2. Start MultiVOIP Configuration Program.  Launch the MultiVOIP
    program from the Windows Start menu (from the folder location
    determined during installation).   
    						
    							MultiVOIP User Guide Technical Configuration (Digital)
    95
    3. Confirm Connection.  If the MultiVOIP is set for an available COM
    port and is correctly cabled to the PC, the MultiVOIP main screen will
    appear.  (If the main screen appears grayed out and seems inaccessible,
    go to step 4.) 
    						
    							MultiVOIP User Guide Technical Configuration (Digital Voips)
    96
    In the lower left corner of the screen, the connection status of the
    MultiVOIP will be displayed.  The messages in the lower left corner
    will change as detection occurs.  The message “MultiVOIP Found”
    confirms that the MultiVOIP  is in contact with the MultiVOIP
    configuration program.  Skip to step 5. 
    						
    							MultiVOIP User Guide Technical Configuration (Digital)
    97
    4.Solving Common Connection Problems.
    A. Fixing a COM Port Problem. If the MultiVOIP main screen appears
    but is grayed out and seems inaccessible, the COM port that was
    specified for its communication with the PC is unavailable and must
    be changed.  An error message will appear.
    To change the COM port setting, use the COM Port Setup dialog box,
    which is accessible via the keyboard shortcut Ctrl + G or by going to
    the Connection pull-down menu and choosing “Settings.”  In the
    “Select Port” field, select a COM port that is available on the PC.  (If
    no COM ports are currently available, re-allocate COM port resources
    in the computer’s MS Windows operating system to make one
    available.)
    Ctrl + G 
    						
    							MultiVOIP User Guide Technical Configuration (Digital Voips)
    98
    4B. Fixing a Cabling Problem.  If the MultiVOIP cannot be located by
    the computer, two error messages will appear (saying “Multi-VOIP
    Not Found” and “Phone Database Not Read”).
    In this case, the MultiVOIP is simply disconnected from the network.
    For instructions on MultiVOIP cable connections, see the “Cabling”
    section of Chapter 3.
    5. Configuration Parameter Groups: Getting Familiar, Learning
    About Access.  The first part of configuration concerns IP parameters,
    Voice/FAX parameters, T1/E1 parameters, SNMP parameters,
    Regional parameters, SMTP parameters, Supplementary Services
    parameters, Logs, and System Information.  In the MultiVOIP software,
    these seven types of parameters are grouped together under
    “Configuration” and each has its own dialog box for entering values.
    Generally, you can reach the dialog box for these parameter groups in
    one of four ways:  pulldown menu, toolbar icon, keyboard shortcut, or
    sidebar.. 
    						
    							MultiVOIP User Guide Technical Configuration (Digital)
    99
    6. Set IP Parameters.  This dialog box can be reached by pulldown
    menu, toolbar icon, keyboard shortcut, or sidebar.
    Accessing “IP Parameters”
    Pulldown Icon
    Shortcut Sidebar
       Ctrl + Alt + I 
    						
    							MultiVOIP User Guide Technical Configuration (Digital Voips)
    100
    In each field, enter the values that fit  your particular network. 
    						
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