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Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways S000249C User Guide
Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways S000249C User Guide
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MultiVOIP User Guide Technical Configuration (Digital) 91 E1 Telephony Parameters (for MVP3010) The following parameters must be known about the PBX or telco central office equipment to which the E1 MultiVOIP will connect: ➼ E1 Phone Parameters Ask phone company or PBX maintainer. Info needed to operate: MVP3010 E1 Telephony Parameters: Record for this VOIP Site • Which frame format is used? Double Frame_____ MultiFrame w/ CRC4_____ MultiFrame w/ CRC4 modified_____ • Which CAS or PRI protocol is used? ______________ • Clocking: Does the PBX or telco switch use internal or external clocking? _________________ Note that the setting used in the voip unit will be the opposite of the setting used by the telco/PBX. • Which line coding is used? AMI___ or HDB3___ • Pulse shape level?: (most commonly 0 to 40 meters) Write down the values for these E1 parameters. You will need to enter these values in the “T1/E1 Parameters” screen in the Configuration section of the MultiVOIP software.
MultiVOIP User Guide Technical Configuration (Digital Voips) 92 SMTP Parameters (for email call log reporting) required if log reports of VOIP call traffic are to be sent by email Optional SMTP Parameters Preparation Task: Ask Mail Server administrator to set up email account (with password) for the MultiVOIP unit itself. Be sure to give a unique identifier to each individual MultiVOIP unit. . Get the IP address of the mail server computer, as well.To: I . T. D e p a r t m e n t re : e mai l acc ount for VOIP [email protected]
MultiVOIP User Guide Technical Configuration (Digital) 93 Local Configuration Procedure (Summary) After the MultiVOIP configuration software has been installed in the ‘Command’ PC (which is connected to the MultiVOIP unit), several steps must be taken to configure the MultiVOIP to function in its specific setting. Although the summary below includes all of these steps, some are optional. 1. Check Power and Cabling. 2. Start MultiVOIP Configuration Program. 3. Confirm Connection. 4. Solve Common Connection Problems. A. Fixing a COM Port Problem. B. Fixing a Cabling Problem. 5. Familiarize yourself with configuration parameter screens and how to access them. 6. Set IP Parameters. 7. Enable web browser GUI (optional). 8. Set Voice/Fax Parameters. 9. Set T1/E1 Parameters. 10. Set ISDN Parameters (if applicable). 11. Set SNMP Parameters (applicable if MultiVoipManager remote management software is used). 12. Set Regional Parameters (Phone Signaling Tones and Cadences). 13. Set Custom Tones and Cadences (optional). 14. Set SMTP Parameters (applicable if Log Reports are via Email). 15. Set Log Reporting Method (GUI, locally in MultiVOIP Configuration program; SNMP, remotely in MultiVoipManager program; or SMTP, via email). 16. Set Supplementary Services Parameters. The Supplementary Services screen allows voip deployment of features that are normally found in PBX or PSTN systems (e.g., call transfer and call waiting). 17. Set Baud Rate (of COM port connection to ‘Command’ PC). 18. View System Information and set updating interval (optional). 19. Save the MultiVOIP configuration. 20. Create a User Default Configuration (optional).
MultiVOIP User Guide Technical Configuration (Digital Voips) 94 Local Configuration Procedure (Detailed) You can begin the configuration process as a continuation of the MultiVOIP software installation. You can establish your configuration or modify it at any time by launching the MultiVOIP program from the Windows Start menu. 1. Check Power and Cabling. Be sure the MultiVOIP is turned on and connected to the computer via the MultiVOIP’s Command Port (DB9 connector at computer’s COM port; RJ45 connector at MultiVOIP). You must allow the MultiVOIP to finish booting before you launch the MultiVOIP Configuration Program. The RED boot LED turns itself off when the booting process is completed. 2. Start MultiVOIP Configuration Program. Launch the MultiVOIP program from the Windows Start menu (from the folder location determined during installation).
MultiVOIP User Guide Technical Configuration (Digital) 95 3. Confirm Connection. If the MultiVOIP is set for an available COM port and is correctly cabled to the PC, the MultiVOIP main screen will appear. (If the main screen appears grayed out and seems inaccessible, go to step 4.)
MultiVOIP User Guide Technical Configuration (Digital Voips) 96 In the lower left corner of the screen, the connection status of the MultiVOIP will be displayed. The messages in the lower left corner will change as detection occurs. The message “MultiVOIP Found” confirms that the MultiVOIP is in contact with the MultiVOIP configuration program. Skip to step 5.
MultiVOIP User Guide Technical Configuration (Digital) 97 4.Solving Common Connection Problems. A. Fixing a COM Port Problem. If the MultiVOIP main screen appears but is grayed out and seems inaccessible, the COM port that was specified for its communication with the PC is unavailable and must be changed. An error message will appear. To change the COM port setting, use the COM Port Setup dialog box, which is accessible via the keyboard shortcut Ctrl + G or by going to the Connection pull-down menu and choosing “Settings.” In the “Select Port” field, select a COM port that is available on the PC. (If no COM ports are currently available, re-allocate COM port resources in the computer’s MS Windows operating system to make one available.) Ctrl + G
MultiVOIP User Guide Technical Configuration (Digital Voips) 98 4B. Fixing a Cabling Problem. If the MultiVOIP cannot be located by the computer, two error messages will appear (saying “Multi-VOIP Not Found” and “Phone Database Not Read”). In this case, the MultiVOIP is simply disconnected from the network. For instructions on MultiVOIP cable connections, see the “Cabling” section of Chapter 3. 5. Configuration Parameter Groups: Getting Familiar, Learning About Access. The first part of configuration concerns IP parameters, Voice/FAX parameters, T1/E1 parameters, SNMP parameters, Regional parameters, SMTP parameters, Supplementary Services parameters, Logs, and System Information. In the MultiVOIP software, these seven types of parameters are grouped together under “Configuration” and each has its own dialog box for entering values. Generally, you can reach the dialog box for these parameter groups in one of four ways: pulldown menu, toolbar icon, keyboard shortcut, or sidebar..
MultiVOIP User Guide Technical Configuration (Digital) 99 6. Set IP Parameters. This dialog box can be reached by pulldown menu, toolbar icon, keyboard shortcut, or sidebar. Accessing “IP Parameters” Pulldown Icon Shortcut Sidebar Ctrl + Alt + I
MultiVOIP User Guide Technical Configuration (Digital Voips) 100 In each field, enter the values that fit your particular network.