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Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways S000249C User Guide

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    							MultiVOIP User Guide Analog Phonebook Configuration
    321
    Phonebooks for Series II analog MultiVOIP units (MVP210, MVP410,
    and MVP810) are, in principle, configured the same as phonebooks for
    digital MultiVOIP products that would operate in the same
    environment (under either North American or European telephony
    standards, T1 or E1).
    Therefore, if you are operating an analog MultiVOIP unit in a North
    American telephony environment, you will find useful phonebook
    instructions and examples in Chapter 7: T1 Phonebook Configuration.  If
    you are operating an analog MultiVOIP unit in a European telephony
    environment, you will find useful phonebook instructions and
    examples in Chapter 8: E1 Phonebook Configuration.
    Most of the examples in Chapters 7 and 8 describe systems containing
    both digital and analog MultiVOIP units.
    You will also find useful information in Chapter 2: Quick Start Guide.
    See especially these sections:
    Phonebook Starter Configuration
    Phonebook Tips
    Phonebook Example (One Common Situation)
    Chapter 2 also contains a “Phonebook Worksheet” section.  You may
    want to print out several worksheet copies.  Paper copies can be very
    helpful in comparing phonebooks at multiple sites at a glance.  This will
    assist you in making the phonebooks clear and consistent and will
    reduce ‘surfing’ between screens on the configuration program. 
    						
    							Operation and Maintenance MultiVOIP User Guide
    322
    Chapter 10: Operation and
    Maintenance 
    						
    							MultiVOIP User Guide Operation and Maintenance
    323
    Operation and Maintenance
    Although most Operation and Maintenance functions of the software
    are in the Statistics group of screens, an important summary appears in
    the System Information of the Configuration screen group.
    System Information screen
    This screen presents vital system information at a glance. Its primary
    use is in troubleshooting.  This screen is accessible via the
    Configuration pulldown menu, the Configuration sidebar menu, or by
    the keyboard shortcut 
    Ctrl + Alt + Y.
    System Information Parameter Definitions
    Field Name Values Description
    Boot Code
    Versionnn.nnIndicates the version of the code that
    is used at the startup (booting) of the
    voip.  The boot code version is
    independent of the software version.
    Mac
    Addressalpha-
    numericDenotes the number assigned as the
    voip unit’s unique Ethernet address.
    Up Timehours:
    mm:ssIndicates how long the voip has been
    running since its last booting. 
    						
    							Operation and Maintenance MultiVOIP User Guide
    324
    The frequency with which the System Information screen is updated is
    determined by a setting in the Logs screen 
    						
    							MultiVOIP User Guide Operation and Maintenance
    325
    Statistics Screens
    Ongoing operation of the MultiVOIP, whether it is in a
    MultiVOIP/PBX setting or MultiVOIP/telco-office setting, can be
    monitored for performance using the Statistics functions of the
    MultiVOIP software.
    About Call Progress
    Accessing Call-Progress Statistics
    Channel Icons (Main Screen Lower Left)
    Channel icons are green when data
    traffic is present, red when idle.
    Pulldown Icon
    Shortcut Sidebar
         Alt + A 
    						
    							Operation and Maintenance MultiVOIP User Guide
    326
    The Call Progress Details Screen  
    						
    							MultiVOIP User Guide Operation and Maintenance
    327
        
    Call Progress Details: Field Definitions
    Field Name Values Description
    Channel 1-n Number of data channel or time
    slot on which the call is carried.
    This is the channel for which call-
    progress details are being viewed.
    Call Details
    Duration Hours:
    Minutes:
    SecondsThe length of the call in hours,
    minutes, and seconds (hh:mm:ss).
    Mode Voice or FAXIndicates whether the call being
    described was a voice call or a
    FAX call.
    Voice Coder G.723, G.729,
    G.711, etc.The voice coder being used on
    this call.
    Packets Sent integer value The number of data packets sent
    over the IP network in the course
    of this call.
    Packets Rcvd integer value The number of data packets
    received over the IP network in
    the course of this call.
    Bytes Sent integer value
    The number of bytes of data sent
    over the IP network in the course
    of this call.
    Bytes Rcvd integer value
    The number of bytes of data
    received over the IP network in
    the course of this call.
    Packets Lost integer value The number of voice packets from
    this call that were lost after being
    received from the IP network.
    Outbound
    Digits0-9, #, * The digits transmitted by the
    MultiVOIP to the PBX/telco for
    this call.
    Prefix
    MatchedDisplays the dialed digits that
    were matched to a phonebook
    entry. 
    						
    							Operation and Maintenance MultiVOIP User Guide
    328
    Call Progress Details: Field Definitions (cont’d)
    From – To Details Description
    Gateway
    Namealphanumeric
    stringIdentifier for the VOIP gateway
    that handled this call.
    IP Address x.x.x.x,
    where x has a
    range of 0 to
    255IP address from which the call
    was received.
    Options SC, FEC Displays VOIP transmission
    options in use on the current call.
    These may include Forward Error
    Correction or Silence
    Compression.
    Silence
    CompressionSC “SC” stands for Silence
    Compression.  With Silence
    Compression enabled, the
    MultiVOIP will not transmit voice
    packets when silence is detected,
    thereby reducing the amount of
    network bandwidth that is being
    used by the voice channel.
    Forward Error
    CorrectionFEC “FEC” stands for Forward Error
    Correction. 
    Forward Error
    Correction 
    enables some of the
    voice packets that were corrupted
    or lost to be recovered. FEC adds
    an additional 50% overhead to the
    total network bandwidth
    consumed by the voice channel.
    Default = Off 
    						
    							MultiVOIP User Guide Operation and Maintenance
    329
     
    Call Progress Details: Field Definitions (cont’d)
    Field Name Values Description
    Supplementary Services
    Status
    Call on Hold alphanumeric Describes held call by its IP
    address source, location/gateway
    identifier, and hold duration.
    Location/gateway identifiers
    comes from Gateway Name field
    in Phone Book Configuration
    screen of remote voip.
    Call Waiting alphanumeric Describes waiting call by its IP
    address source, location/gateway
    identifier, and hold duration.
    Location/gateway identifiers
    comes from Gateway Name field
    in Phone Book Configuration
    screen of remote voip. 
    						
    							Operation and Maintenance MultiVOIP User Guide
    330
       
    Call Progress Details: Field Definitions (cont’d)
    Field Name Values Description
    Supplementary Services
    Status
    Caller ID There are four
    values:
    “Calling Party
    + identifier”;
    “Alerting
    Party +
    identifier”;
    “Busy Party
    + identifier”;
    and
    “Connected
    Party +
    identifier”This field shows the identifier and
    status of a remote voip (which has
    Call Name Identification enabled)
    with which this voip unit is
    currently engaged in some voip
    transmission.  The status of the
    engagement (Connected, Alerting,
    Busy, or Calling) is followed by
    the identifier of a specific channel
    of a remote voip unit. This
    identifier comes from the “Caller
    Id” field in the Supplementary
    Services  screen of the remote
    voip unit.
    Status hangup, active Shows condition of current call.
    Call Control
    StatusTun, FS + Tun,
    AE, MuxDisplays the H.323 version 4
    features in use for the selected
    call. These include tunneling
    (Tun), Fast Start with tunneling
    (FS + Tun), Annex E multiplexed
    UDP call signalling transport
    (AE), and Q.931 Multiplexing
    (Mux). See Phonebook
    Configuration Parameters (in T1
    or E1 chapters) for more on
    H.323v4 features. 
    						
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