Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways S000249C User Guide

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4. The  MVP____- Firmware  screen appears saying “MultiVOIP [model
number] is up.  Reboot to Download Firmware?”
Click OK to download the factory defaults.
The “Boot” LED on the MultiVOIP will light up and remain lit during
the file transfer process.
5. After the PC gets a response from the MultiVOIP, the Dialog – IP
Parameters screen will appear.
The user should verify that the correct IP parameter values are listed
on the screen and revise them if necessary. Then click OK.
6. Progress bars will appear at the bottom of the screen during the data
transfer.
The MultiVOIP’s “Boot” LED will turn off at the end of the  transfer.
7. The  Download Factory Defaults procedure is complete. 
						

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Setting and Downloading User Defaults
The Download User Defaults commandallows you to maintain a known
working configuration that is specific to your VOIP system.  You can then
experiment with alterations or improvements to the configurations confident
that a working configuration can be restored if necessary.
1. Before you can invoke the Download User Defaults command, you
must first save a set of configuration parameters by using the Save
Setup command in the sidebar menu of the MultiVOIP software.
2. Before the setup configuration is saved, you will be prompted to save
the setup as the User Default Configuration.  Select the checkbox and
click OK.
Save Current Setup as User Default Configuration
MultiVOIP _____ will be brought down.
OKCancelHelp
A user default file will be created.
3. The  MVP____- Firmware  screen appears saying “MultiVOIP [model
number] is up.  Reboot to Download Firmware?”
Click OK to download the factory defaults.  The “Boot” LED on the
MultiVOIP will light up and remain lit during the file transfer
process. 
						

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4. Progress bars will appear during the  file transfer process.
5. When the file transfer process is complete, the Dialog-- IP
Parameters screen will appear.
6. Set the IP values per your particular VOIP system.  Click OK.
Progress bars will appear as the MultiVOIP reboots itself. 
						

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Setting a Password (Windows GUI)
After a user name has been designated and a password has been set,
that password is required to gain access to any functionality of the
MultiVOIP software. Only one user name and password can be
assigned to a voip unit.  The user name will be required when
communicating with the MultiVOIP via the web browser GUI.
NOTE:  Record your user name and password in a safe place. If
the password is lost, forgotten, or unretrievable, the user
must contact MultiTech Tech Support in order to resume
use of the MultiVOIP unit.
1. The  MultiVoip configuration program must be off when invoking
the  Set Password command.  If it is on, the  command will not work.
2. To invoke the Set Password command, go to Start | Programs |
MVP____ x.xx | Set Password.
3. You will be prompted to confirm that you want to establish a
password, which will entail rebooting the MultiVOIP (which is done
automatically).
Click OK to proceed with establishing a password. 
						

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4. The Password screen will appear.  If you intend to use the FTP Server
function that is built into the MultiVOIP, enter a user name. (A User
Name is not needed to access the local Windows GUI, the web
browser GUI, or the commands in the Program group.) Type your
password in the Password field of the Password screen.  Type this
same password again in the Confirm Password field to verify the
password you have chosen.
NOTE:  Be sure to write down your password in a convenient but
secure place.  If the password is forgotten, contact
MultiTech Technical Support for advice.
Click OK.
5. A message will appear indicating that a password has been set
successfully.
After the password has been set successfully, the MultiVOIP will re-
boot itself and, in so doing, its BOOT LED will light up. 
						

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6. After the password has been set, the user will be required to enter the
password to gain access to the web browser GUI and any part of the
MultiVOIP software listed in the Program group menu.  User Name
and Password are both needed for access to the FTP Server residing in
the MultiVOIP.
When MultiVOIP program asks for password at launch of program, the
program will simply shut down if CANCEL is selected.
The MultiVOIP program will produce an error message if an invalid
password is entered. 
						

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Setting a Password (Web Browser GUI)
Setting a password is optional when using the MultiVOIP web browser
GUI.  Only one password can be assigned and it works for all
MultiVOIP software functions (Windows GUI, web browser GUI, FTP
server, and all Program menu commands, e.g., Upgrade Software –
only the FTP Server function requires a User Name in addition to the
password). After a password has been set, that password is required to
access the MultiVOIP web browser GUI.       
NOTE:  Record your user name and password in a safe place. If
the password is lost, forgotten, or unretrievable, the user
must contact MultiTech Tech Support in order to resume
use of the MultiVOIP web browser GUI. 
						

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Un-Installing the MultiVOIP Software
1. To un-install the MultiVOIP configuration software, go to Start |
Programs and locate the MultiVOIP entry.  Select Uninstall MVP____
vx.xx (versions may vary).
2. Two confirmation screens will appear.  Click Yes and OK when you
are certain you want to continue with the uninstallation process. 
						

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3. A special warning message similar to that shown below may appear
for the MultiVOIP software’s “.bin” file.  Click Yes.
5 2%&8% %9% &2%2%:
%9% &2%2%:95 &62:
	$1# %1
1!; 1!9) %&)
#&& %2%2%
3 :(
						

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Upgrading Software
As noted earlier (see the section Implementing a Software Upgrade above),
the Upgrade Software command transfers, from the controller PC to the
MultiVOIP unit, firmware (including the H323 stack) and factory
default configuration settings.  As such, Upgrade Software implements
the functions of both Download Firmware and Download Factory
Defaults in a single command.