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Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways S000249C User Guide

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    							MultiVOIP User Guide Operation and Maintenance
    361
    4. The  MVP____- Firmware  screen appears saying “MultiVOIP [model
    number] is up.  Reboot to Download Firmware?”
    Click OK to download the factory defaults.
    The “Boot” LED on the MultiVOIP will light up and remain lit during
    the file transfer process.
    5. After the PC gets a response from the MultiVOIP, the Dialog – IP
    Parameters screen will appear.
    The user should verify that the correct IP parameter values are listed
    on the screen and revise them if necessary. Then click OK.
    6. Progress bars will appear at the bottom of the screen during the data
    transfer.
    The MultiVOIP’s “Boot” LED will turn off at the end of the  transfer.
    7. The  Download Factory Defaults procedure is complete. 
    						
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    Setting and Downloading User Defaults
    The Download User Defaults commandallows you to maintain a known
    working configuration that is specific to your VOIP system.  You can then
    experiment with alterations or improvements to the configurations confident
    that a working configuration can be restored if necessary.
    1. Before you can invoke the Download User Defaults command, you
    must first save a set of configuration parameters by using the Save
    Setup command in the sidebar menu of the MultiVOIP software.
    2. Before the setup configuration is saved, you will be prompted to save
    the setup as the User Default Configuration.  Select the checkbox and
    click OK.
    Save Current Setup as User Default Configuration
    MultiVOIP _____ will be brought down.
    OKCancelHelp
    A user default file will be created.
    3. The  MVP____- Firmware  screen appears saying “MultiVOIP [model
    number] is up.  Reboot to Download Firmware?”
    Click OK to download the factory defaults.  The “Boot” LED on the
    MultiVOIP will light up and remain lit during the file transfer
    process. 
    						
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    4. Progress bars will appear during the  file transfer process.
    5. When the file transfer process is complete, the Dialog-- IP
    Parameters screen will appear.
    6. Set the IP values per your particular VOIP system.  Click OK.
    Progress bars will appear as the MultiVOIP reboots itself. 
    						
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    Setting a Password (Windows GUI)
    After a user name has been designated and a password has been set,
    that password is required to gain access to any functionality of the
    MultiVOIP software. Only one user name and password can be
    assigned to a voip unit.  The user name will be required when
    communicating with the MultiVOIP via the web browser GUI.
    NOTE:  Record your user name and password in a safe place. If
    the password is lost, forgotten, or unretrievable, the user
    must contact MultiTech Tech Support in order to resume
    use of the MultiVOIP unit.
    1. The  MultiVoip configuration program must be off when invoking
    the  Set Password command.  If it is on, the  command will not work.
    2. To invoke the Set Password command, go to Start | Programs |
    MVP____ x.xx | Set Password.
    3. You will be prompted to confirm that you want to establish a
    password, which will entail rebooting the MultiVOIP (which is done
    automatically).
    Click OK to proceed with establishing a password. 
    						
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    4. The Password screen will appear.  If you intend to use the FTP Server
    function that is built into the MultiVOIP, enter a user name. (A User
    Name is not needed to access the local Windows GUI, the web
    browser GUI, or the commands in the Program group.) Type your
    password in the Password field of the Password screen.  Type this
    same password again in the Confirm Password field to verify the
    password you have chosen.
    NOTE:  Be sure to write down your password in a convenient but
    secure place.  If the password is forgotten, contact
    MultiTech Technical Support for advice.
    Click OK.
    5. A message will appear indicating that a password has been set
    successfully.
    After the password has been set successfully, the MultiVOIP will re-
    boot itself and, in so doing, its BOOT LED will light up. 
    						
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    6. After the password has been set, the user will be required to enter the
    password to gain access to the web browser GUI and any part of the
    MultiVOIP software listed in the Program group menu.  User Name
    and Password are both needed for access to the FTP Server residing in
    the MultiVOIP.
    When MultiVOIP program asks for password at launch of program, the
    program will simply shut down if CANCEL is selected.
    The MultiVOIP program will produce an error message if an invalid
    password is entered. 
    						
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    Setting a Password (Web Browser GUI)
    Setting a password is optional when using the MultiVOIP web browser
    GUI.  Only one password can be assigned and it works for all
    MultiVOIP software functions (Windows GUI, web browser GUI, FTP
    server, and all Program menu commands, e.g., Upgrade Software –
    only the FTP Server function requires a User Name in addition to the
    password). After a password has been set, that password is required to
    access the MultiVOIP web browser GUI.       
    NOTE:  Record your user name and password in a safe place. If
    the password is lost, forgotten, or unretrievable, the user
    must contact MultiTech Tech Support in order to resume
    use of the MultiVOIP web browser GUI. 
    						
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    Un-Installing the MultiVOIP Software
    1. To un-install the MultiVOIP configuration software, go to Start |
    Programs and locate the MultiVOIP entry.  Select Uninstall MVP____
    vx.xx (versions may vary).
    2. Two confirmation screens will appear.  Click Yes and OK when you
    are certain you want to continue with the uninstallation process. 
    						
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    3. A special warning message similar to that shown below may appear
    for the MultiVOIP software’s “.bin” file.  Click Yes.
    5 2%&8% %9% &2%2%:
    %9% &2%2%:95 &62:
    	$1# %1
    1!; 1!9) %&)
    #&& %2%2%
    3 :(
    						
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    Upgrading Software
    As noted earlier (see the section Implementing a Software Upgrade above),
    the Upgrade Software command transfers, from the controller PC to the
    MultiVOIP unit, firmware (including the H323 stack) and factory
    default configuration settings.  As such, Upgrade Software implements
    the functions of both Download Firmware and Download Factory
    Defaults in a single command. 
    						
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