Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways S000249C User Guide

							MultiVOIP User Guide Quick Start Instructions
31
Phone/IP Details Often Needed/Wanted
Obtain Email Address for VOIP (for email call log reporting)
required  if log reports of
VOIP call traffic
 are to be sent by email
Optional
SMTP Parameters
Preparation Task:
Ask Mail Server
administrator to set up
email account (with
password) for the
MultiVOIP unit itself.
Be sure to give a unique
identifier to each
individual MultiVOIP
unit.
Get the IP address of the
mail server computer, as
well.To:  I . T. D e p a r t m e n t
 re : e mai l acc ount for VOIP
[email protected]
  Identify Remote VOIP Site to Call
When you’re done installing the MultiVOIP, you’ll want to confirm that
it is configured and operating properly.  To do so, it’s good to have
another voip that you can call for testing purposes.  You’ll want to
confirm end-to-end connectivity.  You’ll need IP and telephone
information about that remote site.
If this is the very first voip in the system, you’ll want to coordinate the
installation of this MultiVOIP with an installation of another unit at a
remote site.
Identify VOIP Protocol to be Used
Will you use H.323 or SIP?  Each has advantages and disadvantages.
Although it is possible to mix protocols in a single VOIP system, it is
highly desirable to use the  same VOIP protocol for all VOIP units in
the system.    
						

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Placement
Mount your MultiVOIP in a safe and convenient location where cables
for your network and phone system are accessible.  Rack-mounting
instructions are in Chapter 3: Mechanical Installation & Cabling.
The Command/Control Computer (Specs & Settings)
The computer used for command and control of the MultiVOIP
(a) must be an IBM-compatible PC,
(b) must use a Microsoft operating system,
(c) must be connected to your local network (Ethernet) system, and
(d) must have an available  serial COM port.
The configuration tasks and control tasks the PC will have to do with
the MultiVOIP are not especially demanding.  Still, we recommend
using a reasonably new computer.  The computer that you use to
configure your MultiVOIP need not be dedicated to the MultiVOIP
after installation is complete.
COM port on controller PC.  You’ll need an available COM port on the
controller PC.  You’ll need to know which COM port is available for use
with the MultiVOIP (COM1, COM2, etc.). 
						

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Quick Hookups
Hookup for MVP2410 & MVP3010
Digital Voice
TrunkOl
10 /100RS-232
Ethernet
Command
Cabling to your IP network.
RJ-45 connector.
T1/E1/PRI cabling to your PBX,
and/or to the PSTN.
RJ-45 connector.
On/Off SwitchPower Cable
Receptacle Cabling to computer running
MultiVOIP software.
RJ-45 to serial connector (DB9).Grounding
Screw
T1/E1 MultiVOIP Hookup
(MVP-2410/3010)
Hookup for MVP410 & MVP810
E&MFXS/FXOE&MFXS/ FXO
E&MFXS/ FXO E&MF XS/ FXO
E&MF XS/ FXO E&MFXS/FXOE&MF XS/ FXO E&MFXS/FXO
Grounding
Screw:
Connect to
Earth Ground
On/Off
Switch Power Cable
Receptacle
Cabling to your IP network.
RJ-45 connector. Cabling to computer running
MultiVOIP software.
Connector at MultiVOIP: DB-25.
Connector at computer: DB-9.
Cabling to phone equipment.
MVP810 has 8 connector pairs.
MVP410 has 4 connector pairs.
Only 1 connector of any pair is
used at a time.
Analog MultiVOIP Hookup
MVP-410/810
E&M (RJ-45 connector):
connects to E&M trunk line
from PBX or telco office.
FXS
 (RJ-11 connector):
connects to phone, fax,
or key phone system.FXO (RJ-11 connector):
connects to analog phone line
or analog PBX extension.
Ethernet
Command 
						

							Quick Start Instructions MultiVOIP User Guide
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Hookup for MVP2400
Power Connection
Command Port Connection
1
0DIGITAL VOICE
TRUNKETHERNET
10/100
RS232 COMMAND
POWER
T1
PBX
PSTN
Telephony Connection
Network Connection


Hub
Hookup for MVP210


	


	
	

	
	
	
		
	
		
	
E&MFXS/FXOFXS/FXORS232
COMMAND 10/100POWER ETHERNET
E&M
	



	
	



 


 
	
 	
 
						

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Load MultiVOIP Control Software onto PC
For more details, see Chapter 4: Software Installation.
1. MultiVOIP must be properly cabled.   Power must be turned on.
2. Insert MultiVOIP CD into drive. Allow 10-20 seconds for Autorun to
start.  If Autorun fails, go to
My Computer | CD ROM drive | Open.   Click Autorun icon.
3. At first dialog box, click Install Software.
4. At ‘welcome’ screen, click Next.
5. Follow on-screen instructions.  Accept default program folder
location and click Next.
6. Accept default icon folder location.  Click Next.  Files will be copied.
7. Select available COM port on command/control computer.
8. At completion screen, click Finish.
9. At the prompt “Do you want to run MultiVOIP Configuration?,”
click No.  Software installation is complete.
  
						

							Quick Start Instructions MultiVOIP User Guide
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Phone/IP Starter Configuration
Full details here:  
MVP2400
MVP2410
MVP3010Chapter 5: Technical Configuration for
Digital T1/E1 MultiVOIPs
MVP210
MVP410
MVP810Chapter 6: Technical Configuration for
Analog MultiVOIPs
1. Open MultiVOIP program:  Start | MultiVOIP xxx | Configuration.
2. Go to Configuration | IP.  Enter the IP parameters for your voip site.
3. Do you want to configure and operate the MultiVOIP unit using the
web browser GUI? (It has the same functionality as the local
Windows GUI, but offers remote access.)
If NO, skip to step 5.
If YES, continue with step 4.
4. Enable Web Browser GUI (Optional).  To do configuration and
operation procedures using the web browser GUI, you must first
enable it.  To do so, follow these steps.
A. Be sure an IP address has
been assigned to the
MultiVOIP unit (this must be
done in the MultiVOIP
Windows GUI).E. Open web browser.
(Note: The PC being used
must be connected to and
have an IP address on the
same IP network that the
voip is on.)
B. Save Setup in Windows GUI.
F. Browse to IP address of
MultiVOIP unit.
C. Close the MultiVOIP
Windows GUI.G. If username and password
have been established, enter
them when prompted by
voip.
D. Install Java program from
MultiVOIP product CD.
NOTE: Required on first use of
Web Browser GUI only.
H. Use web browser GUI to
configure or operate voip.
Need more
info?
See “Web Browser Interface” in Operation &
Maintenance chapter of User Guide (on CD).
Once you’ve begun using the web browser GUI, you can go back to the
MultiVOIP Windows GUI at any time.  However, you must log out of
the web browser GUI before using the MultiVOIP Windows GUI. 
						

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5. Go to Configuration | Voice/Fax.  Select Coder | “Automatic.”  At
the right-hand side of the dialog box, click Default.  If you know any
specific parameter values that will apply to your system, enter them.
Click Copy Channel.  Select Copy to All.  Click Copy.  At main
Voice/Fax Parameters screen, click OK to exit from the dialog box.
6. Enter telephone system information.
Analog MultiVOIPs
MVP-210/410/810
Digital MultiVOIPs
MVP-2400/2410/3010
Go to
Configuration | Interface.
Enter parameters obtained from
phone company or PBX
administrator.Go to
Configuration | T1/E1/ISDN.
Enter parameters obtained from
phone company or PBX
administrator.
7. Go to Configuration | Regional Parameters.  Select the
Country/Region that fits your situation.  Click Default and confirm.
Click OK to exit from the dialog box.
8. Do you want the phone-call logs produced by the MultiVOIP to be
sent out by email (to your Voip Administrator or someone else)?
If NO, skip to step 10.
If YES, continue with step 9.
9. Go to Configuration | SMTP.
SMTP lets you send phone-call log records to the Voip Administrator
by email.  Select Enable SMTP.
You should have already obtained an email address for the
MultiVOIP itself (this serves as the origination email account for
email logs that the MultiVOIP can email out automatically).
Enter this email address in the “Login Name” field.
Type the password for this email account.
Enter the IP address of the  email server where the MultiVOIP’s email
account is located in the “Mail Server IP Address” field.
Typically the  email log reports are sent to the Voip Administrator
but they can be sent to any email address.  Decide where you want
the email logs sent and enter that email address in the “Recipient
Address” field. 
						

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Phone/IP Starter Configuration (continued)
9. (continued) Whenever email log messages are sent out, they must
have a standard Subject line.  Something like “Phone Logs for Voip
N” is useful.  If you have more than one MultiVoip unit in the
building, you’ll need a unique identifier for each one (select a useful
name or number for “N”).  In this “Subject” field, enter a useful
subject title for the log messages.
In the “Reply-To Address” field, enter the email address of your Voip
Administrator.
10. Go to Configuration | Logs.
Select “Enable Console Messages.” (Not applicable if using Web GUI.)
To allow log reports by email (if desired), click SMTP.  Click OK.
To do logging with a SysLog client program, click on “SysLog Server
– Enable” in the Logs screen.  To implement this function, you must
install a SysLog client program.  For more info, see the “SysLog
Server Functions” section of the Operation & Maintenance chapter of
the 
User Guide.
11. Enable premium (H.450) telephony features.
Go to Supplementary Services.  Select any features to be used.
For Call Hold, Call Transfer, & Call Waiting, specify the key sequence
that the phone user will press to invoke the feature.  For Call Name
Identification, specify the allowed name types to be used and a
caller-id descriptor.
If Call Forwarding is to be used, enable this feature in the
Add/Edit Inbound Phone Book screen.
12. Go to Save Setup | Save and Reboot.  Click OK.  This will save the
parameter values that you have just entered.
The MultiVOIP’s “BOOT” LED will light up while the configuration
file is being saved and loaded into the MultiVOIP.  Don’t do anything
to the MultiVOIP until the “BOOT “LED is off (a loss of power at this
point could cause the MultiVOIP unit to lose the configuration
settings you have made).
END OF PROCEDURE. 
						

							MultiVOIP User Guide Quick Start Instructions
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Phonebook Starter Configuration (with remote voip)
To do this part of the quick setup, you need to know of another voip
that you can call to conduct a test.  It should be at a remote location,
typically somewhere outside of your building.  You must know the
phone number and IP address for that site.  We are assuming here that
the MultiVOIP will operate in conjunction with a PBX.
You must configure both the Outbound Phonebook and the Inbound
Phonebook.  A starter configuration only means that two voip locations
will be set up to begin the system and establish voip communication.
Outbound Phonebook
1. Open the MultiVOIP program
(Start | MultiVOIP xxx | Configuration
2. Go to Phone Book | PhoneBook Modify | Outbound Phonebook
| Add Entry.
3. On a sheet of paper, write down the calling code of the remote voip
(area code, country code, city code, etc.) that you’ll be calling.
Follow the example that best fits your situation.  
North America,
Long-Distance Example
Euro, National Call
Example
Technician in Seattle (area
206) must set up one voip
there, another in Chicago
(area 312, downtown).
Answer: Write down 312.
Technician in central
London (area 0207) to set
up voip there, another in
Birmingham (area 0121).
An swer: write down 0121.
Euro, International Call Example
Technician in Rotterdam (country 31; city 010) to
set up one voip there, another in Bordeaux
(country 33; area 05).
Answer: write down 3305. 
						

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4. Suppose you want to call a phone number outside of your building
using a phone station that is an extension from your PBX system (if
present).  What digits must you dial?  Often a “9” or “8” must be
dialed to “get an outside line” through the PBX (i.e., to connect to the
PSTN).  Generally, “1 “or “11” or “0” must be dialed as a prefix for
calls outside of the calling code area (long-distance calls, national
calls, or international calls).
On a sheet of paper, write down the digits you must dial before you
can dial a remote area code.
North America,
Long-Distance Example
Euro, National Call
Example
Seattle-Chicago system.
Seattle voip works with
PBX that uses “8” for all
voip calls.  “1” must
immediately precede area
code of dialed number.
Answer: write down 81.
London/Birming. system.
London voip works with
PBX that uses “9” for all
out-of-building calls
whether by voip or by
PSTN.  “0” must
immediately precede area
code of dialed number.
Answer: write down 90.
Euro, International Call Example
Rotterdam/Bordeaux system.
Rotterdam voip works with PBX where “9” is
used for all out-of-building calls.  “0” must
precede all international calls.
Answer: write down 90.