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Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways S000249C User Guide

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    							MultiVOIP User Guide Warranty, Service, & Tech Support
    391
    For out-of-warranty repair charges, go to www.
    multitech.com/documents/warranties
    Extended two-year overnight replacement service agreements are
    available for selected products. Please call MTS at (888) 288-5470,
    extension 5308, or visit our web site at
    www.multitech.com/programs/orc
    for details on rates and coverages.
    Please direct your questions regarding technical matters, product
    configuration, verification that the product is defective, etc., to our
    Technical Support department at (800) 972-2439 or email
    [email protected].  Please direct your questions regarding repair
    expediting, receiving, shipping, billing, etc., to our Repair Accounting
    department at (800) 328-9717 or (763) 717-5631, or email
    [email protected].
    Repairs for damages caused by lightning storms, water, power surges,
    incorrect installation, physical abuse, or used-caused damages are
    billed on a time-plus-materials basis. 
    						
    							Warranty, Service, & Tech Support MultiVOIP User Guide
    392
    Technical Support
    Multi-Tech Systems has an excellent staff of technical support personnel
    available to help you get the most out of your Multi-Tech product.  If
    you have any questions about the operation of this unit, or experience
    difficulty during installation you can contact Tech Support via the
    following:
    Contacting Technical Support
    Country By E-mail By telephone
    [email protected](33) 1-64 61 09
    81
    India support@
    multitechindia.com(91) 124-340778
    U.K. support@
    multitech.co.uk(44) 118 959 7774
    U.S. &
    Canadatsupport@
    multitech.com(800) 972-2439
    Rest of
    Worldsupport@
    multitech.com(763) 785-3500
    Internet: http://www.multitech.com/ _forms/email_tech_support.htm
    Please have your product information available, including model and
    serial number. 
    						
    							393
    Chapter 12: Regulatory Information 
    						
    							Regulatory Information MultiVOIP User Guide
    394
    EMC, Safety, and R&TTE Directive Compliance
    The CE mark is affixed to this product to confirm compliance with the
    following European Community Directives:
    Council Directive 89/336/EEC of  3 May 1989 on the approximation of the
    laws of Member States relating to electromagnetic compatibility,
    and
    Council Directive 73/23/EEC of  19 February 1973 on the harmonization of
    the laws of Member States relating to electrical equipment designed for use
    within certain voltage limits,
    and
    Council Directive 1999/5/EC of 9 March 1999 on radio equipment and
    telecommunications terminal equipment and the mutual recognition of their
    conformity.
    FCC Declaration
    NOTE: This equipment has been tested and found to comply with the
    limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
    These limits are designed to provide reasonable protection against
    harmful interference when the equipment is operated in a commercial
    environment.  This equipment generates, uses and can radiate radio
    frequency energy, and if not installed and used in accordance with the
    instructions, may cause harmful interference to radio communications.
    Operation of this equipment in a residential area is likely to cause
    harmful interference in which case the user will be required to correct
    the interference at his own expense.
    This device complies with Part 15 of the FCC rules.
    Operation is subject to the following two conditions:
    (1) This device may not cause harmful interference.
    (2) This device must accept any interference that may cause
    undesired operation. 
    						
    							MultiVOIP User Guide Regulatory Information
    395
    Warning: Changes or modifications to this unit not expressly approved
    by the party responsible for compliance could void the user’s authority
    to operate the equipment.
    Industry Canada
    This Class A digital apparatus meets all requirements of the Canadian
    Interference-Causing Equipment Regulations.
    Cet appareil numérique de la classe A
    respecte toutes les exigences du
    Reglement Canadien sur le matériel brouilleur.
    FCC Part 68 Telecom
    1. This equipment complies with part 68 of the Federal
    Communications Commission Rules. On the outside surface of this
    equipment is a label that contains, among other information, the FCC
    registration number. This information must be provided to the
    telephone company.
    2. As indicated below, the suitable jack (Universal Service Order Code
    connecting arrangement) for this equipment is shown. If applicable,
    the facility interface codes (FIC) and service order codes (SOC) are
    shown.
    3. An FCC compliant telephone cord and modular plug is provided
    with this equipment. This equipment is designed to be connected to
    the telephone network or premises wiring using a compatible
    modular jack that is Part 68 compliant. See installation  instructions
    for details.
    4. If this equipment causes harm to the telephone network, the
    telephone company will notify you in advance that temporary
    discontinuance of service may be required. If advance notice is not
    practical, the telephone company will notify the customer as soon as
    possible.
    5. The telephone company may make changes in its facilities,
    equipment, operation, or procedures that could affect the operation of
    the equipment. If this happens, the telephone company will provide
    advance notice to allow you to make necessary modifications to
    maintain uninterrupted service.
    6. If trouble is experienced with this equipment (the model of which is
    indicated below), please contact Multi-Tech Systems, Inc. at the
    address shown below for details of how to have repairs made. If the
    equipment is causing harm to the network, the telephone company 
    						
    							Regulatory Information MultiVOIP User Guide
    396
    may request you to remove the equipment form t network until the
    problem is resolved.
    7. No repairs are to be made by you. Repairs are to be made only by
    Multi-Tech Systems or its licensees. Unauthorized repairs void
    registration and warranty.
    8.  Manufacturer:                           Multi-Tech Systems, Inc.
      Trade name:                           MultiVOIP
      Model number:                            MVP2400
      FCC registration number:       US: AU7DDNAN46050
      Modular jack (USOC):            RJ-48C
      Service center in USA: Multi-Tech Systems, Inc.
    2205 Woodale Drive
    Mounds View, MN 55112
    Tel:    (763) 785-3500
                    FAX: (763) 785-9874
    Canadian Limitations Notice
    Notice: The Industry Canada label identifies certified equipment. This
    certification means that the equipment meets certain
    telecommunications network protective, operational and safety
    requirements. The Department does not guarantee the equipment will
    operate to the user’s satisfaction.
    Before installing this equipment, users should ensure that it is
    permissible to be connected to the facilities of the local
    telecommunications company. The equipment must also be installed
    using an acceptable method of connection. The customer should be
    aware that compliance with the above conditions may not prevent
    degradation of service in some situations.
    Repairs to certified equipment should be made by an authorized
    Canadian maintenance facility designated by the supplier. Any repairs
    or alterations made by the user to this equipment, or equipment
    malfunctions, may give the telecommunications company cause to
    request the user to disconnect the equipment.
    Users should ensure for their own protection that the electrical ground
    connections of the power utility, telephone lines and internal metallic
    water pipe system, if present, are connected together. This precaution
    may be particularly important in rural areas.
    Caution: Users should not attempt to make such connections
    themselves, but should contact the appropriate electric inspection
    authority, or electrician, as appropriate. 
    						
    							397
    Appendix A: Expansion Card
    Installation
    (MVP24-48 & MVP30-60) 
    						
    							T1/E1 Expansion Cards MultiVOIP User Guide
    398
    Installation
    Both the MVP2410 and the MVP3010 use the same mechanical chassis.
    This chassis accommodates a second MultiVOIP circuit card or
    motherboard module.  The add-on module for the MVP2410 is the
    MVP24-48 product; the add-on module for the MVP3010 is the MVP30-
    60 product.
    To install an expansion card into an MVP2410 or MVP3010, you must:
    1. Power down and unplug the MVP2410/3010 unit.
    2. Using a Phillips or star-bit screwdriver, remove the blank plate at the
    rear of the MVP2410/3010 chassis (see Figure A-1).  Save the screw.
    Figure A-1:  Remove Plate Covering Expansion Slot
    3. A power cable for the expansion card (+5V) is already present within
    the MVP2410/3010 unit.  This power cable has a two-pin “molex”
    connector.  When the rear cover plate has been removed, the cable is
    accessible from the rear at the right side of the expansion slot.  Locate
    this connector within the MVP2410/3010.  See Figure A-2. 
    						
    							MultiVOIP User Guide T1/E1 Expansion Cards
    399
    Power Cable
    Molex Connector
    Figure A-2:  MVP2410/3010 Chassis (top/rear view)
    4. While keeping the power cable out of the way, fit the MVP24-48 or
    MVP30-60 card into the grooves of the expansion slot.  Push it in far
    enough to allow connection of the power cable to the receptacle on the
    vertical plate of the expansion card.  (See Figure A-2.)  Connect the
    power cable.
    5. Push the expansion card fully into the chassis.  See Figure A-3.
    Figure A-3: Sliding Expansion Card into Chassis
    Secure the vertical plate of the expansion card to the chassis with a
    screw. 
    						
    							T1/E1 Expansion Cards MultiVOIP User Guide
    400
    Operation
    The MVP2410/3010 front panel has two sets of identical LEDs.  In the
    MVP2410/3010 without an expansion card, only the left-hand set of
    LEDs is functional.  However, when the MultiVOIP unit has been
    upgraded with an MVP24-48 or MVP30-60 expansion card, the right-
    hand set of LEDs will also become active.
    Remember that the expansion card must be configured as though it
    were simply another complete MultiVOIP unit:  it requires its own
    T1/E1 line; it requires its own connection to a computer running the
    MultiVOIP configuration software.  All of the procedures and
    operations that apply to the original motherboard of the
    MVP2410/3010 will also apply to the expansion card.  See applicable
    User Guide chapters for details. 
    						
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