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Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways S000249C User Guide
Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways S000249C User Guide
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MultiVOIP User Guide Technical Configuration (Analog) 211 The SMTP Parameters screen is shown below. . “SMTP Parameters” Definitions Field Name Values Description Enable SMTP Y/N In order to send log reports by email, this box must be checked. However, to enable SMTP functionality, you must also select “SMTP” in the Logs screen. Login Name alpha- numeric, per email domainThis is the User Name for the MultiVOIP unit’s email account. Password alpha- numericLogin password for MultiVOIP unit’s email account. Mail Server IP Addressn.n.n.n for n= 0 to 255This is the mail server’s IP address. This mail server must be accessible on the IP network to which the MultiVOIP is connected. Port Number 2525 is a standard port number for SMTP.
MultiVOIP User Guide Technical Configuration (Analog) 212 ...... “SMTP Parameters” Definitions (cont’d) Field Name Values Description Mail Type text or html Mail type in which log reports will be sent. Subject text User specified. Subject line that will appear for all emailed log reports for this MultiVOIP unit. Reply-To Addressemail addressUser specified. This email address functions as a source email identifier for the MultiVOIP, which, of course, cannot usefully receive email messages. The Reply-To address provides a destination for returned messages indicating the status of messages sent by the MultiVOIP (esp. to indicate when log report email was undeliverable or when an error has occurred). Recipient Addressemail addressUser specified. Email address at which VOIP administrator will receive log reports. Mail CriteriaCriteria for sending log summary by email. The log summary email will be sent out either when the user-specified number of log messages has accumulated, or once every day or multiple days, which ever comes first. Number of RecordsintegerThis is the number of log records that must accumulate to trigger the sending of a log-summary email. Number of DaysintegerThis is the number of days that must pass before triggering the sending of a log-summary email.
MultiVOIP User Guide Technical Configuration (Analog) 213 The SMTP Parameters dialog box has a secondary dialog box, Custom Fields, that allows you to customize email log messages for the MultiVOIP. The MultiVOIP software logs data about many aspects of the call traffic going through the MultiVOIP. The Custom Fields screen lets you pick which aspects will be included in the email log reports. “Custom Fields” Definitions Field Description Field Description Select All Log report to include all fields shown. Channel NumberData channel carrying call.Start Date, TimeDate and time the phone call began. Duration Length of call. Call ModeVoice or fax. Packets SentTotal packets sent in call.Packets ReceivedTotal packets received in call. Bytes SentTotal bytes sent in call.Bytes ReceivedTotal bytes received in call. Packets LostPackets lost in call.Coder Voice Coder /Compression Rate used for call will be listed in log.
MultiVOIP User Guide Technical Configuration (Analog) 214 “Custom Fields” Definitions (cont’d) Field Description Field Description Outbound DigitsDigits put out by MultiVOIP onto the phone line.Prefix MatchedWhen selected, the phonebook prefix matched in processing the call will be listed in log. Call StatusSuccessful or unsuccessful. From DetailsTo Details Gateway NumberOriginating gatewayGatew N.Completing or answering gateway IP Addr IP address where call originated.IP AddrIP address where call was completed or answered. Descript Identifier of site where call originated.DescriptIdentifier of site where call was completed or answered. Options When selected, log will not use/non- use of Silence Compression and Forward Error Correction by call originator.OptionsWhen selected, log will not use/non-use of Silence Compression and Forward Error Correction by party answering call.
MultiVOIP User Guide Technical Configuration (Analog) 215
MultiVOIP User Guide Technical Configuration (Analog) 216 14. Set Log Reporting Method. The Logs screen lets you choose how the VoIP administrator will receive log reports about the MultiVOIP’s performance and the phone call traffic that is passing through it. Log reports can be received in one of three ways: A. in the MultiVOIP program (GUI), B. via email (SMTP), or C. at the MultiVoipManager remote voip system management program (SNMP). Accessing “Logs” Screen Pulldown Icon Shortcut Sidebar Ctrl + Alt + O
MultiVOIP User Guide Technical Configuration (Analog) 217 Select the logging option that applies to your VoIP system design. If you intend to use a SysLog Server program for logging, click in that Enable check box. The common SysLog logical port number is 514. If you intend to use the MultiVOIP web browser GUI for configuration and control of MultiVOIP units, be aware that the web browser GUI does not support logs directly. However, when the web browser GUI is used, log files can still be sent to the voip administrator via email (which requires activating the SMTP logging option in this screen).
MultiVOIP User Guide Technical Configuration (Analog) 218 “Logs” Screen Definitions Field Name Values Description Enable Console MessagesY/N Allows MultiVOIP debugging messages to be read via a basic terminal program like HyperTerminal ™ or equivalent. Normally, this should be disabled because it uses MultiVOIP processing resources. Console messages are meant for tech support personnel. Turn Off Logs Y/N Check to disable log reporting function. Logs Buttons Only one of these three log reporting methods, GUI, SMTP, or SNMP, may be chosen. GUI Y/N User must view logs at the MultiVOIP configuration program. SNMP Y/N Log messages will be delivered to the MultiVoipManager application program. SMTP Y/N Log messages will be sent to user- specified email address. SysLog Server EnableY/N This box must be checked if logging is to be done in conjunction with a SysLog Server program. For more on SysLog Server, see Operation & Maintenance chapter. IP Address n.n.n.n for n= 0-255IP address of computer, connected to voip network, on which SysLog Server program is running. Port 514 Logical port for SysLog Server. 514 is commonly used. Online Statistics Updation Intervalinteger Set the interval (in seconds) at which logging information will be updated.
MultiVOIP User Guide Technical Configuration (Analog) 219 15. Set Supplementary Services Parameters. This dialog box can be reached by pulldown menu, keyboard shortcut, or sidebar. Accessing “Supplementary Services” Parameters Pulldown Icon Shortcut Sidebar Ctrl + Alt +H Supplementary Services features derive from the H.450 standard, which brings to voip telephony functionality once only available with PSTN or PBX telephony. Supplementary Services features can be used under H.323 only and not under SIP.
MultiVOIP User Guide Technical Configuration (Analog) 220 In each field, enter the values that fit your particular network. Of the features implemented under Supplementary Services, three are very closely related: Call Transfer, Call Hold, and Call Waiting. Call Name Identification is similar but not identical to the premium PSTN feature commonly known as Caller ID. Call Transfer. Call Transfer allows one party to re-connect the party with whom they have been speaking to a third party. The first party is disconnected when the third party becomes connected. Feature is invoked by a program-mable phone keypad sequence (for example, #7). Call Hold. Call Hold allows one party to maintain an idle (non- talking) connection with another party while receiving another call (Call Waiting), while initiating another call (Call Transfer), or while performing some other call management function. Invoked by keypad sequence. Call Waiting. Call Waiting notifies an engaged caller of an incoming call and allows them to receive a call from a third party while the party with whom they have been speaking is put on hold. Invoked by keypad sequence. Call Name Identification. When enabled for a given voip unit (the ‘home’ voip), this feature gives notice to remote voips involved in calls. Notification goes to the remote voip administrator, not to individual phone stations. When the home voip is the caller, a plain English descriptor will be sent to the remote (callee) voip identifying