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Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways S000249C User Guide

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    							MultiVOIP User Guide Technical Configuration (Analog)
    211
    The SMTP Parameters screen is shown below. .       
    “SMTP Parameters” Definitions
    Field Name Values Description
    Enable SMTP Y/N In order to send log reports by
    email, this box must be checked.
    However, to enable SMTP
    functionality, you must also select
    “SMTP” in the Logs screen.
    Login Name alpha-
    numeric, per
    email domainThis is the User Name for the
    MultiVOIP unit’s email account.
    Password alpha-
    numericLogin password for MultiVOIP
    unit’s email account.
    Mail Server IP
    Addressn.n.n.n
    for n= 0 to
    255This is the mail server’s IP address.
    This mail server must be accessible
    on the IP network to which the
    MultiVOIP is connected.
    Port Number 2525 is a standard port number for SMTP. 
    						
    							MultiVOIP User Guide Technical Configuration (Analog)
    212
    ......
    “SMTP Parameters” Definitions (cont’d)
    Field Name Values Description
    Mail Type text or html Mail type in which log reports will
    be sent.
    Subject text User specified.  Subject line that will
    appear for all emailed log reports for
    this MultiVOIP unit.
    Reply-To
    Addressemail addressUser specified.  This email address
    functions as a source email identifier
    for the MultiVOIP, which, of course,
    cannot usefully receive email
    messages.  The Reply-To address
    provides a destination for returned
    messages indicating the status of
    messages sent by the MultiVOIP
    (esp. to indicate when log report
    email was undeliverable or when an
    error has occurred).
    Recipient
    Addressemail addressUser specified.  Email address at
    which VOIP administrator will
    receive log reports.
    Mail CriteriaCriteria for sending log summary by
    email.
    The log summary email will be sent
    out either when the user-specified
    number of log messages has
    accumulated, or once every day or
    multiple days, which ever comes first.
    Number of
    RecordsintegerThis is the number of log records
    that must accumulate to trigger the
    sending of a log-summary email.
    Number of
    DaysintegerThis is the number of days that must
    pass before triggering the sending of
    a log-summary email. 
    						
    							MultiVOIP User Guide Technical Configuration (Analog)
    213
    The SMTP Parameters dialog box has a secondary dialog box, Custom
    Fields,  that allows you to customize email log messages for the
    MultiVOIP.  The MultiVOIP software logs data about many aspects of
    the call traffic going through the MultiVOIP.  The Custom Fields screen
    lets you pick which aspects will be included in the email log reports.
    “Custom Fields” Definitions
    Field Description Field Description
    Select All Log report to
    include all fields
    shown.
    Channel
    NumberData channel
    carrying call.Start
    Date,
    TimeDate and time the
    phone call began.
    Duration Length of call. Call
    ModeVoice or fax.
    Packets
    SentTotal packets sent
    in call.Packets
    ReceivedTotal packets
    received in call.
    Bytes
    SentTotal bytes sent in
    call.Bytes
    ReceivedTotal bytes received
    in call.
    Packets
    LostPackets lost in
    call.Coder Voice Coder
    /Compression Rate
    used for call will be
    listed in log. 
    						
    							MultiVOIP User Guide Technical Configuration (Analog)
    214
     
    “Custom Fields” Definitions (cont’d)
    Field Description Field Description
    Outbound
    DigitsDigits put out by
    MultiVOIP onto
    the phone line.Prefix
    MatchedWhen selected, the
    phonebook prefix
    matched in
    processing the call
    will be listed in log.
    Call
    StatusSuccessful or
    unsuccessful.
    From DetailsTo Details
    Gateway
    NumberOriginating
    gatewayGatew N.Completing or
    answering gateway
    IP Addr IP address where
    call originated.IP AddrIP address where call
    was completed or
    answered.
    Descript Identifier of site
    where call
    originated.DescriptIdentifier of site
    where call was
    completed or
    answered.
    Options When selected, log
    will not use/non-
    use of Silence
    Compression and
    Forward Error
    Correction by call
    originator.OptionsWhen selected, log
    will not use/non-use
    of Silence
    Compression and
    Forward Error
    Correction by party
    answering call. 
    						
    							MultiVOIP User Guide Technical Configuration (Analog)
    215 
    						
    							MultiVOIP User Guide Technical Configuration (Analog)
    216
    14. Set Log Reporting Method.   The Logs screen lets you choose how
    the VoIP administrator will receive log reports about the MultiVOIP’s
    performance and the phone call traffic that is passing through it.  Log
    reports can be received in one of three ways:
    A. in the MultiVOIP program (GUI),
    B. via email (SMTP), or
    C. at the MultiVoipManager remote voip system
    management program (SNMP).
    Accessing “Logs” Screen
    Pulldown Icon
    Shortcut Sidebar
     Ctrl + Alt + O 
    						
    							MultiVOIP User Guide Technical Configuration (Analog)
    217
    Select the logging option that applies to your VoIP system design.  If
    you intend to use a SysLog Server program for logging, click in that
    Enable check box. The common SysLog logical port number is 514.  If
    you intend to use the MultiVOIP web browser GUI for configuration
    and control of MultiVOIP units, be aware that the web browser GUI
    does not support logs directly.  However, when the web browser GUI
    is used, log files can still be sent to the voip administrator via email
    (which requires activating the SMTP logging option in this screen). 
    						
    							MultiVOIP User Guide Technical Configuration (Analog)
    218
    “Logs” Screen Definitions
    Field Name Values Description
    Enable
    Console
    MessagesY/N Allows MultiVOIP debugging messages
    to be read via a basic terminal program
    like HyperTerminal ™ or equivalent.
    Normally, this should be disabled
    because it uses MultiVOIP processing
    resources.  Console messages are meant
    for tech support personnel.
    Turn Off Logs Y/N Check to disable log reporting function.
    Logs Buttons Only one of these three log reporting
    methods, GUI, SMTP, or SNMP, may be
    chosen.
    GUI Y/N User must view logs at the MultiVOIP
    configuration program.
    SNMP Y/N Log messages will be delivered to the
    MultiVoipManager application program.
    SMTP Y/N Log messages will be sent to user-
    specified email address.
    SysLog Server
    EnableY/N This box must be checked if logging is to
    be done in conjunction with a SysLog
    Server program. For more on SysLog
    Server, see Operation & Maintenance
    chapter.
    IP Address
    n.n.n.n
    for n=
    0-255IP address of computer, connected to
    voip network, on which SysLog Server
    program is running.
    Port 514
    Logical port for SysLog Server. 514 is
    commonly used.
    Online
    Statistics
    Updation
    Intervalinteger Set the interval (in seconds) at which
    logging information will be updated. 
    						
    							MultiVOIP User Guide Technical Configuration (Analog)
    219
    15. Set Supplementary Services Parameters.  This dialog box can be
    reached by pulldown menu, keyboard shortcut, or sidebar.
    Accessing “Supplementary Services” Parameters
    Pulldown Icon
    Shortcut Sidebar
     Ctrl + Alt +H
    Supplementary Services features derive from the H.450 standard,
    which brings to voip telephony functionality once only available with
    PSTN or PBX telephony.  Supplementary Services features can be used
    under H.323 only and not under SIP. 
    						
    							MultiVOIP User Guide Technical Configuration (Analog)
    220
    In each field, enter the values that fit  your particular network.
    Of the features implemented under Supplementary Services, three are
    very closely related:  Call Transfer, Call Hold, and Call Waiting.  Call
    Name Identification is similar but not identical to the premium PSTN
    feature commonly known as Caller ID.
    Call Transfer.  Call Transfer allows one party to re-connect the party
    with whom they have been speaking to a third party.  The first party
    is disconnected when the third party becomes connected.  Feature is
    invoked by a program-mable phone keypad sequence (for example,
    #7).
    Call Hold. Call Hold allows one party to maintain an idle (non-
    talking) connection with another party while receiving another call
    (Call Waiting), while  initiating another call (Call Transfer), or while
    performing some other call management function.  Invoked by
    keypad sequence.
    Call Waiting.  Call Waiting notifies an engaged caller of an
    incoming call and allows them to receive a call from a third party
    while the party with whom they have been speaking is put on hold.
    Invoked by keypad sequence.
    Call Name Identification.  When enabled for a given voip unit (the
    ‘home’ voip), this feature gives notice to remote voips involved in
    calls.  Notification goes to the remote voip administrator, not to
    individual phone stations.  When the home voip is the caller, a plain
    English descriptor will be sent to the remote (callee) voip identifying 
    						
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