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Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways S000249C User Guide

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    							MultiVOIP User Guide Operation and Maintenance
    371
    FTP Server File Transfers (“Downloads”)
    With the 4.03/6.03 software release, MultiTech has built an FTP server
    into the MultiVOIP unit.  Therefore, file transfers from the controller PC
    to the voip unit can be done using an FTP client program or even using
    a browser (e.g., Internet Explorer or Netscape, used in conjunction with
    Windows Explorer).
    The terminology of “downloads” and “uploads” gets a bit confusing in
    this context.  File transfers from a client to a server are typically
    considered “uploads.”  File transfers from a large respository of data to
    machines with less data capacity are considered “downloads.”  In this
    case, these metaphors are contradictory:  the FTP server is actually
    housed in the  MultiVOIP unit, and the controller PC, which is actually
    the repository of the info to be transferred, uses an FTP client program.
    In this situation, we have chosen to call the transfer of files from the PC
    to the voip “downloads.”  (Be aware that some FTP client programs
    may use the opposite terminology, i.e., they may refer to the file
    transfer as an “upload “)
    You can download firmware, CAS telephony protocols, default
    configuration parameters, and phonebook data for the MultiVOIP unit
    with this FTP functionality.  These downloads are done over a network,
    not by a local serial port connection.  Consequently, voips at distant
    locations can be updated from a central control point.
    The phonebook downloading feature greatly reduces the data-entry
    required to establish inbound and outbound phonebooks for the voip
    units within a system.  Although each MultiVOIP unit will require
    some unique phonebook entries, most will be common to the entire
    voip system.  After the phonebooks for the  first few voip units have
    been compiled, phonebooks for additional voips become much simpler:
    you copy the common material by downloading and then do data entry
    for the few phonebook items that are unique to that particular voip unit
    or voip site. 
    						
    							Operation and Maintenance MultiVOIP User Guide
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    To transfer files using the FTP server functionality in the MultiVOIP,
    follow these directions.
    1. Establish Network Connection and IP Addresses.  Both the
    controller PC and the MultiVOIP unit(s) must be connected to the same
    IP network.  An IP address must be assigned for each.
    IP Address of Control PC____ . ____ . ____ . ____
    IP Address of voip unit #1____ . ____ . ____ . ____
    :
    .:.:.:.:.
    IP address of voip unit #n____ . ____ . ____ . ____
    2. Establish User Name and Password.  You must establish a user
    name and (optionally) a password for contacting the voip over the IP
    network.  (When connection is made via a local serial connection
    between the PC and the voip unit, no user name is needed.)
    As shown above, the username and password can be set in the web
    GUI as well as in the Windows GUI. 
    						
    							MultiVOIP User Guide Operation and Maintenance
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    3. Install FTP Client Program or Use Substitute.  You should install an
    FTP client program on the controller PC.  FTP file transfers can be done
    using a web browser (e.g., Netscape or Internet Explorer) in conjunction
    with a local Windows browser a (e.g., Windows Explorer), but this
    approach is somewhat clumsy (it requires use of two application
    programs rather than one) and it limits downloading to only one VOIP
    unit at a time.  With an FTP client program, multiple voips can receive
    FTP file transmissions in response to a single command (the transfers
    may occur serially however).
    Although MultiTech does not provide an FTP client program with the
    MultiVOIP software or endorse any particular FTP client program, we
    remind our readers that adequate FTP programs are readily available
    under retail, shareware and freeware licenses.  (Read and observe any
    End-User License Agreement carefully.)  Two examples of this are the
    “WSFTP” client and the “SmartFTP” client, with the former having an
    essentially text-based interface and the  latter having a more graphically
    oriented interface, as of this writing.  User preferences will vary.
    Examples here show use of both programs.
    4. Enable FTP Functionality.  Go to the IP Parameters screen and click
    on the “FTP Server: Enable” box. 
    						
    							Operation and Maintenance MultiVOIP User Guide
    374
    5. Identify Files to be Updated.  Determine which files you want to
    update.  Six types of files can be updated using the FTP feature. In some
    cases, the file to be transferred will have “Ftp” as the part of its filename
    just before the suffix (or extension).  So, for example, the file
    “mvpt1Ftp.bin” can be transferred to update the bin file (firmware)
    residing in the MultiVOIP.  Similarly, the file “fxo_loopFtp.cas” could
    be transferred to enable use of the FXO Loop Start telephony interface
    in one of the analog voip units and the file “r2_brazilFtp.cas” could be
    transferred to enable a particular telephony protocol used in Brazil.
    File Type File Names Description
    firmware
    “bin” filemvpt1Ftp.bin This is the MultiVOIP
    firmware file.  Only one
    file of this type will be
    in the directory.
    factory defaults fdefFtp.cnf This file contains
    factory default settings
    for user-changeable
    configuration
    parameters. Only one
    file of this type will be
    in the directory.
    CAS filefxo_loopFtp.cas,
    em_winkFt
    p.cas,
    r2_brazilFtp.cas
    r2_chinaFtp.casThese telephony files are
    for Channel Associated
    Signalling.  The directory
    contains many CAS files,
    some labeled for specific
    functionality, others for
    countries or regions where
    certain attributes are
    standard.
    H323 PDL file This file is specific to
    the particular version of
    the H.323 standard
    being used.  This file
    rarely needs to be
    updated.
    inbound
    phonebookInPhBk.tmr This file updates the
    inbound phonebook in
    the MultiVOIP unit.
    outbound
    phonebookOutPhBk.tmr This file updates the
    outbound phonebook in
    the MultiVOIP unit. 
    						
    							MultiVOIP User Guide Operation and Maintenance
    375
    6. Contact MultiVOIP FTP Server.  You must make contact with the
    FTP Server in the voip using either a web browser or FTP client
    program.  Enter the IP address of the MultiVOIP’s FTP Server.  If you
    are using a browser, the address must be preceded by “ftp://”
    (otherwise you’ll reach the web GUI within the MultiVOIP unit). 
    						
    							Operation and Maintenance MultiVOIP User Guide
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    7. Log In.  Use the User Name and password established in item #2
    above.  The login screens will differ depending on whether the FTP file
    transfer is to be done with a web browser (see first screen below) or
    with an FTP client program (see second screen below). 
    						
    							MultiVOIP User Guide Operation and Maintenance
    377
    8. Invoke Download.  Downloading can be done with a web browser
    or with an FTP client program.
    8A. Download with Web Browser.
    8A1. In the local Windows browser, locate the directory
    holding the MultiVOIP program files.  The default
    location will be C:\Program Files \Multi-Tech Systems
    \MultiVOIP xxxx yyyy (where x and y represent
    MultiVOIP model numbers and software version
    numbers).
    8A2. Drag-and-drop files from the local Windows browser (e.g.,
    Windows Explorer) to the web browser. 
    						
    							Operation and Maintenance MultiVOIP User Guide
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    You may be asked to confirm the overwriting of files on the MultiVOIP.
    Do so.
    File transfer between PC and voip will look like transfer within voip
    directories. 
    						
    							MultiVOIP User Guide Operation and Maintenance
    379
    8B. Download with FTP Client Program.
    8B1. In the local directory browser of the FTP client program,
    locate the directory holding the MultiVOIP program files.
    The default location will be C:\Program Files \Multi-Tech
    Systems \MultiVOIP xxxx yyyy (where x and y represent
    MultiVOIP model numbers and software version
    numbers).
    8B2. In the FTP client program window, drag-and-drop files
    from the local browser pane to the pane for the MultiVOIP
    FTP server.  FTP client GUI operations vary.  In some
    cases, you can choose between immediate and queued
    transfer.  In some cases, there may be automated
    capabilities to transfer to multiple destinations with a
    single command. 
    						
    							Operation and Maintenance MultiVOIP User Guide
    380
    Some FTP client programs are more graphically oriented (see previous
    screen), while others (like the “WS-FTP” client) are more text oriented.
    9. Verify Transfer.  The files transferred will appear in the directory of
    the MultiVOIP.
    10. Log Out of FTP Session.  Whether the file transfer was done with a
    web browser or with an FTP client program, you must log out of the
    FTP session before opening the MultiVOIP Windows GUI. 
    						
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