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Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways S000249C User Guide
Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways S000249C User Guide
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MultiVOIP User Guide Technical Configuration (Digital) 151 Supplementary Services Definitions (cont’d) Field Name Values Description Calling Party, Allowed Name Type (CNI)If the ‘home’ voip unit is originating the call and Calling Party is selected, then the identifier (from the Caller Id field) will be sent to the remote voip unit being called. The Caller Id field gives the remote voip administrator a plain-language identifier of the party that is originating the call occurring on a specific channel. This field is applicable only when the ‘home’ voip unit is originating the call. Example. Suppose a voip system has offices in both Denver and Omaha. In the Omaha voip unit (the ‘home’ voip in this example), Call Name Identification has been enabled, Calling Party has been enabled as an Allowed Name Type, and “Omaha Sales Office Voipchannel 2” has been entered in the Caller Id field. When channel 2 of the Omaha voip is used to make a call to any other voip phone station (for example, the Denver office), the message “Calling Party - Omaha Sales Office Voipchannel 2” will appear in the “Caller Id” field of the Statistics - Call Progress screen of the Denver voip.
MultiVOIP User Guide Technical Configuration (Digital Voips) 152 Supplementary Services Definitions (cont’d) Field Name Values Description Alerting Party, Allowed Name Type (CNI)If the ‘home’ voip unit is receiving the call and Alerting Party is selected, then the identifier (from the Caller Id field) will tell the originating remote voip unit that the call is ringing. This field is applicable only when the ‘home’ voip unit is receiving the call. Example. Suppose a voip system has offices in both Denver and Omaha. In the Omaha voip unit (the ‘home’ voip unit in this example), Call Name Identification has been enabled, Alerting Party has been enabled as an Allowed Name Type, and “Omaha Sales Office Voipchannel 2” has been entered in the Caller Id field of the Supplementary Services screen. When channel 2 of the Omaha voip receives a call from any other voip phone station (for example, the Denver office), the message “Alerting Party - Omaha Sales Office Voipchannel 2” will be sent back and will appear in the Caller Id field of the Statistics – Call Progress screen of the Denver voip. This confirms to the Denver voip that the phone is ringing in Omaha.
MultiVOIP User Guide Technical Configuration (Digital) 153 Supplementary Services Definitions (cont’d) Field Name Values Description Busy Party, Allowed Name Type (CNI)If the ‘home’ voip unit is receiving a call directed toward an already engaged channel or phone station and Busy Party is selected, then the identifier (from the Caller Id field) will tell the originating remote voip unit that the channel or called party is busy. This field is applicable only when the ‘home’ voip unit is receiving the call. Example. Suppose a voip system has offices in both Denver and Omaha. In the Omaha voip unit (the ‘home’ voip unit in this example), Call Name Identification has been enabled, Busy Party has been enabled as an Allowed Name Type, and “Omaha Sales Office Voipchannel 2” has been entered in the Caller Id field of the Supplementary Services screen. When channel 2 of the Omaha voip is busy but still receives a call attempt from any other voip phone station (for example, the Denver office), the message “Busy Party - Omaha Sales Office Voipchannel 2” will be sent back and will appear in the Caller Id field of the Statistics – Call Progress screen of the Denver voip. This confirms to the Denver voip that the channel or phone station is busy in Omaha.
MultiVOIP User Guide Technical Configuration (Digital Voips) 154 Supplementary Services Definitions (cont’d) Field Name Values Description Connected Party, Allowed Name Type (CNI)If the ‘home’ voip unit is receiving a call and Connected Party is selected, then the identifier (from the Caller Id field) will tell the originating remote voip unit that the attempted call has been completed and the connection is made. This field is applicable only when the ‘home’ voip unit is receiving the call. Example. Suppose a voip system has offices in both Denver and Omaha. In the Omaha voip unit (the ‘home’ voip unit in this example), Call Name Identification has been enabled, Connected Party has been enabled as an Allowed Name Type, and “Omaha Sales Office Voipchannel 2” has been entered in the Caller Id field of the Supplementary Services screen. When channel 2 of the Omaha voip completes an attempted call from any other voip phone station (for example, the Denver office), the message “Connected Party - Omaha Sales Office Voipchannel 2” will be sent back and will appear in the Caller Id field of the Statistics – Call Progress screen of the Denver voip. This confirms to the Denver voip that the call has been completed to Omaha.
MultiVOIP User Guide Technical Configuration (Digital) 155 Supplementary Services Definitions (cont’d) Field Name Values Description Caller ID This is the identifier of a specific channel of the ‘home’ voip unit. The Caller Id field typically describes a person, office, or location, for example, “Harry Smith,” or “Bursar’s Office,” or “Barnesville Factory.” Default -- When this button is clicked, all Supplementary Service parameters are set to their default values. Copy Channel-- Copies the Supplementary Service attributes of one channel to another channel. Attributes can be copied to multiple channels or all channels at once.
MultiVOIP User Guide Technical Configuration (Digital Voips) 156 17. Set Baud Rate. The Connection option in the sidebar menu has a “Settings” item that includes the baud-rate setting for the COM port of the computer running the MultiVOIP software. First, it is important to note that the default COM port established by the MultiVOIP program is COM1. Do not accept the default value until you have checked the COM port allocation on your PC. To do this, check for COM port assignments in the system resource dialog box(es) of your Windows operating system. If COM1 is not available, you must change the COM port setting to COM2 or some other COM port that you have confirmed as being available on your PC. The default baud rate is 115,200 bps.
MultiVOIP User Guide Technical Configuration (Digital) 157 18. View System Information screen and set updating interval (optional). This dialog box can be reached by pulldown menu, keyboard shortcut, or sidebar. Accessing the “System Information” Screen Pulldown Icon Shortcut Sidebar Ctrl + Alt +Y
MultiVOIP User Guide Technical Configuration (Digital Voips) 158 This screen presents vital system information at a glance. It’s primary use is in troubleshooting. System Information Parameter Definitions Field Name Values Description Boot Code Versionnn.nnIndicates the version of the code that is used at the startup (booting) of the voip. The boot code version is independent of the software version. Mac Addressalpha- numericDenotes the number assigned as the voip unit’s unique Ethernet address. Up Timehours: mm:ssIndicates how long the voip has been running since its last booting.
MultiVOIP User Guide Technical Configuration (Digital) 159 The frequency with which the System Information screen is updated is determined by a setting in the Logs screen 19. Saving the MultiVOIP Configuration. When values have been set for all of the MultiVOIP’s various operating parameters, click on Save Setup in the sidebar.
MultiVOIP User Guide Technical Configuration (Digital Voips) 160 20. Creating a User Default Configuration. When a “Setup” (complete grouping of parameters) is being saved, you will be prompted about designating that setup as a “User Default” setup. A User Default setup may be useful as a baseline of site-specific values to which you can easily revert. Establishing a User Default Setup is optional.