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Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways S000249C User Guide
Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways S000249C User Guide
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MultiVOIP User Guide Operation and Maintenance 351 Once the updated firmware has been located, it can be downloaded from the web/ftp site using normal PC/Windows procedures. While the next 3 screens below pertain to the MVP3010, similar screens will appear for any MultiVOIP model described in this manual. !#$ % &$()*&% +,-./ 0) &$ $1 2%1 11 3 % $4-.%
Operation and Maintenance MultiVOIP User Guide 352 Generally, the firmware file will be a self-extracting compressed file (with .zip extension), which must be expanded (decompressed, or “unzipped”) on the user’s PC in a user-specified directory. $15671 6
MultiVOIP User Guide Operation and Maintenance 353 Implementing a Software Upgrade Beginning with the 4.03/6.03 software release, MultiVOIP software can be upgraded locally using a single command at the MultiVOIP Windows GUI, namely Upgrade Software. This command downloads firmware (including the H.323 stack), and factory default settings from the controller PC to the MultiVOIP unit. When using the MultiVOIP Windows GUI, firmware and factory default settings can also be transferred from controller PC to MultiVOIP piecemeal using separate commands. When using the MultiVOIP web browser GUI to control/configure the voip remotely, upgrading of software must be done on a piecemeal basis using the FTP Server function of the MultiVOIP unit. When performing a piecemeal software upgrade (whether from the Windows GUI or web browser GUI), follow these steps in order: 1. Identify Current Firmware Version 2. Download Firmware 3. Download Factory Defaults When upgrading firmware, the software commands “Download Firmware,” and “Download Factory Defaults” must be implemented in order, else the upgrade is incomplete. Identifying Current Firmware Version Before implementing a MultiVOIP firmware upgrade, be sure to verify the firmware version currently loaded on it. The firmware version appears in the MultiVoip Program menu. Go to Start | Programs | MultiVOIP ____ x.xx. The final expression, x.xx, is the firmware version number. In the illustration below, the firmware version is 4.00a, made for the E1 MultiVOIP (MVP3010). When a new firmware version is installed, the MultiVOIP software can be upgraded in one step using the Upgrade Software command, or piecemeal using the Download Firmware command and the Download Factory Defaults commmand.
Operation and Maintenance MultiVOIP User Guide 354 Download Firmware transfers the firmware (including the H.323 protocol stack) in the PC’s MultiVOIP directory into the nonvolatile flash memory of the MultiVOIP. Download Factory Defaults sets all configuration parameters to the standard default values that are loaded at the MultiTech factory. Upgrade Software implements both the Download Firmware command and the Download Factory Defaults command. Downloading Firmware 1. The MultiVoip Configuration program must be off when invoking the Download Firmware command. If it is on, the command will not work. 2. To invoke the Download Factory Defaults command, go to Start | Programs | MVP____ x.xx | Download Firmware.
MultiVOIP User Guide Operation and Maintenance 355 3. If a password has been established, the Password Verification screen will appear. Type in the password and click OK. 4. The MultiVOIP ___- Firmware screen appears saying “MultiVOIP [model number] is up. Reboot to Download Firmware?” Click OK to download the firmware. The “Boot” LED on the MultiVOIP will light up and remain lit during the file transfer process.
Operation and Maintenance MultiVOIP User Guide 356 5. The program will locate the firmware “.bin” file in the MultiVOIP directory. Highlight the correct (newest) “.bin” file and click Open. 6. Progress bars will appear at the bottom of the screen during the file transfer. The MultiVOIP’s “Boot” LED will turn off at the end of the transfer. 7. The Download Firmware procedure is complete.
MultiVOIP User Guide Operation and Maintenance 357 Downloading CAS Protocol 1. The MultiVoip Configuration program must be off when invoking the Download CAS Protocol command. If it is on, the command will not work. 2. To invoke the Download H.323 PDL command, go to Start | Programs | MVP____ x.xx | Download H.323 PDL.
Operation and Maintenance MultiVOIP User Guide 358 3. If a password has been established, the Password Verification screen will appear. Type in password and click OK. 4. The MultiVOIP ____- Firmware screen appears saying “MultiVOIP [model number] is up. Reboot to Download Firmware?” Click OK to download the CAS Protocol file(s) to the MultiVOIP. The “Boot” LED on the MultiVOIP will light up and remain lit during the file transfer process.
MultiVOIP User Guide Operation and Maintenance 359 5. The program will locate the CAS protocol file in the MultiVOIP directory. Highlight the correct (newest) file and click Open. 6. Progress bars will appear at the bottom of the screen during the file transfer. The MultiVOIP’s “Boot” LED will turn off at the end of the transfer. 7. The Download CAS Protocol procedure is complete.
Operation and Maintenance MultiVOIP User Guide 360 Downloading Factory Defaults 1. The MultiVoip Configuration program must be off when invoking the Download Factory Defaults command. If it is on, the command will not work. 2.To invoke the Download Factory Defaults command, go to Start | Programs | MVP____ x.xx | Download Factory Defaults. 3. If a password has been established, the Password Verification screen will appear. Type in the password and click OK.