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Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways S000249C User Guide

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    							MultiVOIP User Guide Operation and Maintenance
    351
    Once the updated firmware has been located, it can be downloaded
    from the web/ftp site using normal PC/Windows procedures.  While
    the next 3 screens below pertain to the MVP3010, similar screens will
    appear for any MultiVOIP model described in this manual.
    
    
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    							Operation and Maintenance MultiVOIP User Guide
    352
    Generally, the firmware file will be a self-extracting compressed file
    (with .zip extension), which must be expanded (decompressed, or
    “unzipped”) on the user’s PC in a user-specified directory.
    	$15671
    6 
    						
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    353
    Implementing a Software Upgrade
    Beginning with the 4.03/6.03 software release, MultiVOIP software can
    be upgraded locally using a single command at the MultiVOIP
    Windows GUI, namely Upgrade Software.  This command downloads
    firmware (including the H.323 stack), and  factory default settings from
    the controller PC to the MultiVOIP unit.
    When using the MultiVOIP Windows GUI, firmware and factory
    default settings can also be transferred from controller PC to MultiVOIP
    piecemeal using separate commands.
    When using the MultiVOIP web browser GUI to control/configure the
    voip remotely, upgrading of software must be done on a piecemeal
    basis using the FTP Server function of the MultiVOIP unit.
    When performing a piecemeal software upgrade (whether from the
    Windows GUI or web browser GUI), follow these steps in order:
    1.  Identify Current Firmware Version
    2.  Download Firmware
    3.  Download Factory Defaults
    When upgrading firmware, the software commands “Download
    Firmware,” and “Download Factory Defaults” must be implemented in
    order, else the upgrade is incomplete.
    Identifying Current Firmware Version
    Before implementing a MultiVOIP firmware upgrade, be sure to verify
    the firmware version currently loaded on it.  The firmware version
    appears in the MultiVoip Program menu.  Go to Start | Programs |
    MultiVOIP ____ x.xx.  The final expression, x.xx, is the firmware
    version number.  In the illustration below, the firmware version is
    4.00a, made for the E1 MultiVOIP (MVP3010).
    When a new firmware version is installed, the MultiVOIP software can
    be upgraded in one step using the Upgrade Software command, or
    piecemeal using the Download Firmware command and the
    Download Factory Defaults commmand. 
    						
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    354
    Download Firmware transfers the  firmware (including the H.323
    protocol stack) in the PC’s MultiVOIP directory into the nonvolatile
    flash memory of the MultiVOIP.
    Download Factory Defaults sets all configuration parameters to the
    standard default values that are loaded at the MultiTech factory.
    Upgrade Software implements both the Download Firmware
    command and the Download Factory Defaults command.
    Downloading Firmware
    1. The  MultiVoip Configuration program must be off when invoking
    the  Download Firmware command.  If it is on, the  command will
    not work.
    2. To invoke the Download Factory Defaults command, go to Start |
    Programs | MVP____ x.xx | Download Firmware. 
    						
    							MultiVOIP User Guide Operation and Maintenance
    355
    3. If a password has been established, the Password Verification screen
    will appear.
    Type in the password and click OK.
    4. The  MultiVOIP ___- Firmware  screen appears saying
    “MultiVOIP [model number] is up.  Reboot to Download Firmware?”
    Click OK to download the firmware.
    The “Boot” LED on the MultiVOIP will light up and remain lit during
    the file transfer process. 
    						
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    5. The program will locate the firmware “.bin” file in the MultiVOIP
    directory.  Highlight the  correct (newest) “.bin” file and click Open.
    6. Progress bars will appear at the bottom of the screen during the file
    transfer.
    The MultiVOIP’s “Boot” LED will turn off at the end of the  transfer.
    7. The  Download Firmware procedure is complete. 
    						
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    Downloading CAS Protocol
    1. The  MultiVoip Configuration program must be off when invoking
    the  Download CAS Protocol command.  If it is on, the  command
    will not work.
    2. To invoke the Download H.323 PDL command, go to Start |
    Programs | MVP____ x.xx | Download H.323 PDL. 
    						
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    3. If a password has been established, the Password Verification screen
    will appear.
    Type in password and click OK.
    4. The  MultiVOIP ____- Firmware  screen appears saying “MultiVOIP
    [model number] is up.  Reboot to Download Firmware?”
    Click OK to download the CAS Protocol file(s) to the MultiVOIP.
    The “Boot” LED on the MultiVOIP will light up and remain lit during
    the file transfer process. 
    						
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    5. The program will locate the CAS protocol file in the MultiVOIP
    directory.  Highlight the  correct (newest) file and click Open.
    6. Progress bars will appear at the bottom of the screen during the file
    transfer.
    The MultiVOIP’s “Boot” LED will turn off at the end of the  transfer.
    7. The  Download CAS Protocol procedure is complete. 
    						
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    Downloading Factory Defaults
    1. The  MultiVoip Configuration program must be off when invoking
    the  Download Factory Defaults command.  If it is on, the  command
    will not work.
    2.To invoke the Download Factory Defaults command, go to Start |
    Programs | MVP____ x.xx | Download Factory Defaults.
    3. If a password has been established, the Password Verification screen
    will appear.
    Type in the  password and click OK. 
    						
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