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Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways S000249C User Guide

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    							MultiVOIP User Guide Quick Start Instructions
    51
    Sample Phonebooks Enlarged
    Boise Voip Boise VoipInbound Phonebook Outbound PhonebookPrefix to
    RemovePrefix
    to AddDescription
    Incoming CallsDestin.
    PatternTo ta l
    DigitsPrefix to
    RemovePrefix
    to AddIP
    AddrDescription
    Outgoing Calls
    1208 9, Incoming calls
    to PSTN,
    Boise Area91505 12 9 none204.
    16.49.
    74Outgoing calls
    to Santa Fe
    area
    120833327 7 Incoming calls
    to extensions
    of company’s
    PBX system
    in Boise2 3 none 1505
    444
    3204.
    16.49.
    743-digit calls to
    Santa Fe
    employees
    (extensions
    200 to 240)
    91520 12 9 none 204.
    16.49.
    75Outgoing calls
    to Flagstaff
    area
    6 3 none 1520
    777
    5204.
    16.49.
    753-digit calls to
    Flagstaff
    employees
    (extensions
    600-630)
    Santa Fe Voip Santa Fe VoipInbound Phonebook Outbound PhonebookPrefix to
    RemovePrefix
    to AddDescription
    Incoming CallsDestin.
    PatternTo t a l
    DigitsPrefix to
    RemovePrefix
    to AddIP
    AddrDescription
    Outgoing Calls
    1505 9, Incoming calls
    to PSTN,
    Santa Fe local
    calls91208 12 9 none 204.
    16.49.
    73Outgoing calls
    to Boise area
    150544432 2 Incoming calls
    to extensions
    of company’s
    PBX system
    in Santa Fe7 3 none 1208
    333
    2204.
    16.49.
    733-digit calls to
    Boise
    employees
    (extensions
    700-790)
    91520 12 9 none 204.
    16.49.
    75Outgoing calls
    to Flagstaff
    area
    6 3 none 1520
    777
    5204.
    16.49.
    753-digit calls to
    Flagstaff
    employees
    (extensions
    600-630)
    Flagstaff Voip Flagstaff VoipInbound Phonebook Outbound PhonebookPrefix to
    RemovePrefix
    to AddDescription
    Incoming CallsDestin.
    PatternTo ta l
    DigitsPrefix to
    RemovePrefix
    to AddIP
    AddrDescription
    Outgoing Calls
    1520 9, Incoming calls
    to PSTN,
    Flagstaff local
    calls91505 12 9 none204.16
    .49.74Outgoing calls
    to Santa Fe
    area
    152077756 6 Incoming calls
    to extensions
    of company’s
    PBX system
    in Flagstaff2 3 none 1505
    444
    3204.16
    .49.743-digit calls to
    Santa Fe
    employees
    (extensions
    200-240)
    91208 12 9 none204.16
    .49.73Outgoing calls
    to Boise area
    7 3 none 1208
    333
    2204.16
    .49.733-digit calls to
    Boise
    employees
    (extensions
    700-790) 
    						
    							Quick Start Instructions MultiVOIP User Guide
    52
    Phonebook Worksheet
    Voip Location/ID:____________________________
    Inbound PhonebookOutbound PhonebookPrefix to
    RemovePrefix
    to AddDescription
    Incoming CallsDestin.PatternTo t a lDigitsPrefix toRemovePrefixto AddIPAddrDescriptionOutgoing Calls
    Other Details:
    Voip Location/ID:____________________________
    Inbound PhonebookOutbound PhonebookPrefix to
    RemovePrefix
    to AddDescription
    Incoming CallsDestin.PatternTo t a lDigitsPrefix toRemovePrefixto AddIPAddrDescriptionOutgoing Calls
    Other Details:
    Voip Location/ID:____________________________
    Inbound PhonebookOutbound PhonebookPrefix to
    RemovePrefix
    to AddDescription
    Incoming CallsDestin.PatternTo t a lDigitsPrefix toRemovePrefixto AddIPAddrDescriptionOutgoing Calls
    Other Details: 
    						
    							MultiVOIP User Guide Quick Start Instructions
    53
    Enlarged Phonebook Worksheet 
    						
    							Quick Start Instructions MultiVOIP User Guide
    54
    Connectivity Test
    The procedures “Phone/IP Starter Configuration” and “Phonebook
    Starter Configuration” must be completed before you can do this
    procedure.
    1. These connections must be made:
    Connections
    for digital MultiVOIPs
    (MVP-2400/2410/3010for analog MultiVOIPs
    (MVP-210/410/810)
    MultiVOIP to local PBX MultiVOIP to local phone
    station
     –OR--
    MultiVOIP to extension of
    key phone system
    MultiVOIP to command PC MultiVOIP to command PC
    MultiVOIP to Internet MultiVOIP to Internet
    2. Inbound Phonebook and Outbound Phonebook must both be set up
    with at least one entry in each.  These entries must allow for
    connection between two voip units.
    3. Console messages must be enabled.  (If this has not been done
    already, go, in the MultiVOIP GUI, to Configuration | Logs and
    select the “Console Messages” checkbox.
    4. You now need to free up the COM port connection (currently being
    used by the MultiVOIP program) so that the HyperTerminal program
    can use it.  To do this, you can either (a) click on Connection in the
    sidebar and select “Disconnect” from the drop-down box, or (b) close
    down the MultiVOIP program altogether.
    5. Open the HyperTerminal program. 
    						
    							MultiVOIP User Guide Quick Start Instructions
    55
    6. Use HyperTerminal  to receive and record console messages from the
    MultiVOIP unit.  To do so, set up HyperTerminal as follows (setup
    shown is for Windows NT4; details will differ slightly in other MS
    operating systems):
      In the upper toolbar of the HyperTerminal screen, click on
    the Properties button.
      In the “Connect To” tab of the Connection Properties
    dialog box, click on the Configure button.
      In the next dialog box, on the “General” tab, set “Maximum
    Speed” to 115200 bps.
      On the “Connection” tab, set connection preferences to:
    Data bits:  8
    Parity:       none
    Stop bits:   1
      Click OK twice to exit settings dialog boxes.
    7. Make VOIP call.
    for digital MultiVOIPs
    (MVP-2400/2410/3010for analog MultiVOIPs
    (MVP-210/410/810)
    Make call from an extension
    of the local PBX.Make call on a  local phone
    line accessing PSTN directly
    or through key system 
    						
    							Quick Start Instructions MultiVOIP User Guide
    56
    8.  Read console messages recorded on HyperTerminal.
    Console Messages from Originating VOIP.  The voip unit that
    originates the call will send back messages like that shown below.
    [00026975]  CAS[0] : RX : ABCD = 1, 1, 1, 1,Pstn State[1]
    TimeStamp : 26975
    [00027190]  CAS[0] : TX : ABCD = 1, 1, 1, 1
    [00027190]  PSTN: cas seizure detected on 0
    [00027440]  CAS[0] : TX : ABCD = 0, 0, 0, 0
    [00033290]  PSTN:call detected on 0 num=17637175662*
    [00033290] H323IF[0]:destAddr =
    TA:200.2.10.5:1720,NAME:Mounds
    View,TEL:17637175662,17637175662
     [00033290]  H323IF[0]:srcAddr  = NAME:New
    York,TA:200.2.9.20
     [00033440]  H323IF [0]:cmCallStateProceeding
    [00033500]  H323[0]: Remote Information (Q931): MultiVOIP
    - T1
    [00033565]  CAS[0] : TX : ABCD = 1, 1, 1, 1
    [00033675]  H323IF [0]: MasterSlaveStatus=Slave
    [00033675]  H323IF[0]:FastStart Setup Not Used
    [00033690]  CAS[0] : TX : ABCD = 1, 1, 1, 1
    [00033755]  H323IF[0]: Coder used g7231
    [00033810]  PSTN:pstn call connected on 0 
    						
    							MultiVOIP User Guide Quick Start Instructions
    57
    Console Messages from Terminating VOIP.  The voip unit connected
    to the phone where the call is answered will send back messages like
    that shown below.
    [00170860]  H323[0]: New incoming call
    [00170860]  PSTNIF : Placing call on channel 0  Outbound
    digit 7175662
    [00170885]  CAS[0] : TX : ABCD = 1, 1, 1, 1
    [00171095]  H323IF [0]: MasterSlaveStatus=Master
    [00171105]  CAS[0] : RX : ABCD = 1, 1, 1, 1,Pstn State[7]
    TimeStamp : 171105
    [00171105]  H323IF[0]: Coder used g7231
    [00171110]  H323IF[0]:FastStart Setup Not Used
    [00171110]  H323IF[0]: Already opened the outgoing logical
    channel
    [00171110]  H323IF[0]: Coder used g7231
    [00171315]  CAS[0] : RX : ABCD = 0, 0, 0, 0,Pstn State[9]
    TimeStamp : 171315
    [00172275]  PSTN: dialing digit ended on 0
    [00172285]  PSTN: pstn proceeding indication on 0
    [00172995]  CAS[0] : RX : ABCD = 1, 1, 1, 1,Pstn State[12]
    TimeStamp : 172995
    [00173660]  CAS[0] : TX : ABCD = 1, 1, 1, 1
    [00173760]  PSTN:pstn call connected on 0
    9.  When you see the following message, end-to-end voip connectivity
    has been achieved.
    “
    PSTN: pstn call connected on X”
    where x is the number of the voip channel carrying the call
    10. If the HyperTerminal messages do not confirm connectivity, go to
    the Troubleshooting procedure below. 
    						
    							Quick Start Instructions MultiVOIP User Guide
    58
    Troubleshooting
    If you cannot establish connectivity between two voips in the system,
    follow the steps below to determine the problem.
    1. Ping both MultiVOIP units to confirm connectivity to the network.
    2. Verify the telephone connections.
    A. For MVP2400, MVP2410, or MVP3010.
    Check cabling. Are connections well seated?  To correct receptacle?
    Is the ONL LED on?
     (If on, ONL indicates that the MultiVOIP is online on the
    network.)
    Are T1/E1/PRI Parameter settings correct?
    B. For MVP210, MVP410, or MVP810.
    Check cabling. Are connections well seated?  To correct receptacle?
    Are telephone Interface Parameter settings correct?
    3. Verify phonebook configuration.
    4. Observe console messages while placing a call.  Look for error
    messages indicating phonebook problems, network problems, voice-
    coder mismatches, etc. 
    						
    							59
    Chapter 3: Mechanical Installation
    and Cabling 
    						
    							Mechanical Installation & Cabling MultiVOIP User Guide
    60
    Introduction
    The MultiVOIP models MVP210 and MVP2400 are table-top units and
    can be handled easily by one person.  However, the MVP410, MVP810,
    MVP2410, and MVP3010 are somewhat heavier units.  When these
    units are to be installed into a rack, two able-bodied persons should
    participate.   
    Please read the safety notices before beginning installation.
    Safety Warnings
    Lithium Battery Caution
    A lithium battery on the voice/fax channel board provides backup
    power for the timekeeping capability.  The battery has an estimated life
    expectancy of ten years.
    When the battery starts to weaken, the date and time may be incorrect.
    If the battery fails, the board must be sent back to Multi-Tech Systems
    for battery replacement.
    Warning:  There is danger of explosion if the battery is incorrectly
    replaced.
    Safety Warnings Telecom
    1. Never install telephone wiring during a lightning storm.
    2. Never install a telephone jack in wet locations unless the jack is
    specifically designed for wet locations.
    3. This product is to be used with UL and cUL listed computers.
    4. Never touch uninsulated telephone wires or terminals unless the
    telephone line has been disconnected at the network interface.
    5. Use caution when installing or modifying telephone lines.
    6. Avoid using a telephone (other than a cordless type) during an
    electrical storm. There may be a remote risk of electrical shock from
    lightning.
    7. Do not use a telephone in the vicinity of a gas leak.
    8. To reduce the risk of fire, use only 26 AWG or larger
    telecommunication line cord. 
    						
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