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Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways S000249C User Guide
Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways S000249C User Guide
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MultiVOIP User Guide T1 PhoneBook Configuration 271 Site D calling Site C 1. Dial 9,15077175662. 2. “9” gets outside line. On some PBXs, an “8” may be used to direct calls to the VOIP, while “9” directs calls to the PSTN. However, some PBX units can be programmed to identify the destination patterns of all calls to be directed to the VOIP. 3. PBX at Site D is programmed to divert all calls made to the 507 area code and exchange 717 into the VOIP network. (It would also be possible to divert all calls to all phones in area code 507 into the VOIP network, but it may not be desirable to do so.) 4. The MVP2400/2410 removes the prefix “1507” and adds the prefix “101#” for compatibility with the analog MultiVOIP’s phonebook scheme. The “#” is a delimiter separating the analog VOIP’s phone number from the digits that the analog VOIP must dial onto its local PSTN to complete the call. The digits “101#7175662” are forwarded to the Site B analog VOIP. 5. The call passes through the IP network (in this case, the Internet). 6. The call arrives at the Site B VOIP. This analog VOIP receives this dialing string from the MVP2400/2410: 101#7175662. The analog VOIP, seeing the “101” prefix, uses its own channel #1 (an FXO port) to connect the call to the PSTN. Then the analog VOIP dials its local phone number 7175662 to complete the call.
E1 Phonebook Configuration MultiVOIP User Guide 272 Site D calling Site F A voip call from Pierre PBX to extension 7424 on the key telephone system in Lincoln, Nebraska. A. The required entry in the Pierre Outbound Phonebook to facilitate origination of the call, would be 1402263742. The call would be directed to the Lincoln voip’s IP address, 200.2.9.5. (Generally on such a call, the caller would have to dial an intial “9.” But typically the PBX would not pass the initial “9” to the voip. If the PBX did pass along that “9” however, its removal would have to be specified in the local Outbound Phonebook.) B. The corresponding entry in the Lincoln Inbound Phonebook to facilitate completion of the call would be 1402263742 for calls within the office at Lincoln 1402 for calls to the Lincoln local calling area (PSTN). Call Event Sequence 1. Caller at Pierre dials 914022637424. 2. Pierre PBX removes “9” and passes 14022637424 to voip. 3. Pierre voip passes remaining string, 14022637424 on to the Lincoln voip at IP address 200.2.9.5. 4. The dialed string matches an inbound phonebook entry at the Lincoln voip, namely 1402263742. 5. The Lincoln voip rings one of the three FXS ports connected to the Lincoln key phone system. 6. The call will be routed to extension 7424 either by a human receptionist/ operator or to an auto-attendant (which allows the caller to specify the extension to which they wish to be connected).
MultiVOIP User Guide T1 PhoneBook Configuration 273 Site F calling Site D A voip call from a Lincoln key extension to extension 3117 on the PBX in Pierre, South Dakota. A. The required entry in the Lincoln Outbound Phonebook to facilitate origination of the call, would be “31”. The string “1615492” would have to be added as a prefix. The call would be directed to the Pierre voip’s IP address, 200.2.9.9. B. The corresponding entry in the Pierre Inbound Phonebook to facilitate completion of the call would be 1615492. 1. Caller at Lincoln picks up phone receiver, presses button on key phone set. This button has been assigned to a particular voip channel (any one of the three FXS ports). 2. The caller at Lincoln hears dial tone from the Lincoln voip. 3. The caller at Lincoln dials 3117. 4. The Lincoln voip adds the prefix 1615492 and sends the entire dialing string, 16154923117, to the Pierre voip at IP address 200.2.9.9. 5. The Pierre voip matches the called digits 16154923117 to its Inbound Phonebook entry “1615492” . 6. The Pierre PBX dials extension 3117 in the office at Pierre. Variations in PBX Characteristics The exact dialing strings needed in the Outbound and Inbound Phonebooks of the MVP2400/2410 will depend on the capabilities of the PBX. Some PBXs require trunk access codes (like an “8” or “9” to access an outside line or to access the VOIP network). Other PBXs can automatically distinguish between intra-PBX calls, PSTN calls, and VOIP calls. Some PBX units can also insert digits automatically when they receive certain dialing strings from a phone station. For example, a PBX may be programmable to insert automatically the three-digit VOIP identifier strings into calls to be directed to analog VOIPs. The MVP2400/2410 offers complete flexibility for inter-operation with PBX units so that a coherent dialing scheme can be established to connect a company’s multiple sites together in a way that is convenient and intuitive for phone users. When working together with modern PBX units, the presence of the MVP2400/2410 can be completely transparent to phone users within the company.
E1 Phonebook Configuration MultiVOIP User Guide 274 Chapter 8: E1 Phonebook Configuration (European Telephony Standards)
MultiVOIP User Guide T1 PhoneBook Configuration 275 MVP3010 Inbound and Outbound MultiVOIP Phonebooks Important Definition:The MultiVOIP’s Outbound phonebook lists the phone stations it can call; its Inbound phonebook describes the dialing sequences that can be used to call that MultiVOIP and how those calls will be directed. When a VOIP serves a PBX system, the operation of the VOIP should be transparent to the telephone end user and savings in long-distance calling charges should be enjoyed. Use of the VOIP should not require the dialing of extra digits to reach users elsewhere on the VOIP network. On the contrary, VOIP service more commonly reduces dialed digits by allowing users (served by PBXs in facilities in distant cities) to dial their co-workers with 3-, 4-, or 5-digit extensions -- as if they were in the same facility. More importantly, the VOIP system should be configured to maximize savings in long-distance calling charges. To achieve both of these objectives, ease of use and maximized savings, the VOIP phonebooks must be set correctly. NOTE: VOIPs are commonly used for another reason, as well: VOIPs allow an organization to integrate phone and data traffic onto a single network. Typically these are private networks.
E1 Phonebook Configuration MultiVOIP User Guide 276 Free Calls: One VOIP Site to Another The most direct use of the VOIP system is making calls between the offices where the VOIPs are located. Consider, for example, the Wren Clothing Company. This company has VOIP-equipped offices in London, Paris, and Amsterdam, each served by its own PBX. VOIP calls between the three offices completely avoid international long- distance charges. These calls are free. The phonebooks can be set up to allow all Wren Clothing employees to contact each other using 3-, 4-, or 5-digit numbers, as though they were all in the same building. France The Netherlands Wren Clothing Co. VOIP/PBX Site London Wren Clothing Co. VOIP/PBX Site Amsterdam Wren Clothing Co. VOIP/PBX Site Paris United Kingdom Free VOIP Calls
MultiVOIP User Guide T1 PhoneBook Configuration 277 Local Rate Calls: Within Local Calling Area of Remote VOIP In the second use of the VOIP system, the local calling area of each VOIP location becomes accessible to all of the VOIP system’s users. As a result, international calls can be made at local calling rates. For example, suppose that Wren Clothing buys its zippers from The Bluebird Zipper Company in the western part of metropolitan London. In that case, Wren Clothing personnel in both Paris and Amsterdam could call the Bluebird Zipper Company without paying international long-distance rates. Only London local phone rates would be charged. This applies to calls completed anywhere in London’s local calling area (which includes both Inner London and Outer London). Generally, local calling rates apply only within a single area code, and, for all calls outside that area code, national rates apply. There are, however, some European cases where local calling rates extend beyond a single area code. Local rates between Inner and Outer London are one example of this. (It is also possible, in some locations, that calls within an area code may be national calls. But this is rare.) France The Netherlands Wren Clothing Co. VOIP/PBX Site London Wren Clothing Co. VOIP/PBX Site Amsterdam Wren Clothing Co. VOIP/PBX Site Paris United Kingdom Calls at London local rates Local Calling Area Bluebird Zipper Co. London
E1 Phonebook Configuration MultiVOIP User Guide 278 Similarly, the VOIP system allows Wren Clothing employees in London and Amsterdam to call anywhere in Paris at local rates; it allows Wren Clothing employees in Paris and London to call anywhere in Amsterdam at local rates. France The Netherlands Wren Clothing Co. VOIP/PBX Site London Wren Clothing Co. VOIP/PBX Site Amsterdam Wren Clothing Co. VOIP/PBX Site Paris United Kingdom Calls at Paris local rates Local Calling Areas Calls at Amsterdam local rates
MultiVOIP User Guide T1 PhoneBook Configuration 279 National Rate Calls: Within Nation of Remote VOIP Site In the third use of the VOIP system, the national calling area of each VOIP location becomes accessible to all of the VOIP system’s users. As a result, international calls can be made at national calling rates. Again, significant savings are possible. For example, suppose that the Wren Clothing Company buys its buttons from the Chickadee Button Company in the Dutch city of Rotterdam. In that case, Wren Clothing personnel in both London and Paris could call the Chickadee Button Company without paying international long-distance rates; only Dutch national calling rates would be charged. This applies to calls completed anywhere in The Netherlands. France The Netherlands Wren Clothing Co. VOIP/PBX Site London Wren Clothing Co. VOIP/PBX Site Amsterdam Wren Clothing Co. VOIP/PBX Site Paris United Kingdom Calls at Dutch National Rates Chickadee Button Co. Rotterdam
E1 Phonebook Configuration MultiVOIP User Guide 280 Similarly, the VOIP system allows Wren Clothing employees in London and Amsterdam to call anywhere in France at French national rates; it allows Wren Clothing employees in Paris and Amsterdam to call anywhere in the United Kingdom at its national rates. France The Netherlands Wren Clothing Co. VOIP/PBX Site London Wren Clothing Co. VOIP/PBX Site Amsterdam Wren Clothing Co. VOIP/PBX Site Paris United Kingdom Calls at French National Rates Calls at UK National Rates Inbound versus Outbound Phonebooks To make the VOIP system transparent to phone users and to allow all possible free and reduced-rate calls, the VOIP administrator must configure the “Outbound” and “Inbound” phone-books of each VoIP in the system. The “Outbound” phonebook for a particular VOIP unit describes the dialing sequences required for a call to originate locally (typically in a PBX in a particular facility) and reach any of its possible destinations at remote VOIP sites, including calls terminating at points beyond the remote VOIP site. The “Inbound” phonebook for a particular VOIP unit describes the dialing sequences required for a call to originate remotely from any other VOIP sites in the system, and to terminate on that particular VOIP. Briefly stated, the MultiVOIP’s Outbound phonebook lists the phone stations it can call; its Inbound phonebook lists the dialing sequences that can be used to call that MultiVOIP. (Of course, the phone numbers are not literally “listed” individually.) The phone stations that can originate or complete calls over the VOIP system are described by numerical rules called “destination patterns.” These destination patterns generally consist of country codes, area codes or city codes, and local phone exchange numbers.