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Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways S000249C User Guide

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    							MultiVOIP User Guide T1 PhoneBook Configuration
    271
    Site D calling Site C
    1.
     Dial 9,15077175662.
    2.
     “9” gets outside line.  On some PBXs, an “8” may be used to
    direct calls to the VOIP, while “9” directs calls to the PSTN.
    However, some PBX units can be programmed to identify the
    destination patterns of all calls to be directed to the VOIP.
    3.
     PBX at Site D is programmed to divert all calls made to the 507
    area code and exchange 717 into the VOIP network.  (It would
    also be possible to divert all calls to all phones in area code 507
    into the VOIP network, but it may not be desirable to do so.)
    4.
     The MVP2400/2410 removes the prefix “1507” and adds the
    prefix “101#” for compatibility with the analog MultiVOIP’s
    phonebook scheme.  The “#” is a delimiter separating the
    analog VOIP’s phone number from the digits that the analog
    VOIP must dial onto its local  PSTN to complete the call.  The
    digits “101#7175662” are forwarded to the Site B analog VOIP.
    5.
     The call passes through the IP network (in this case, the
    Internet).
    6.
     The call arrives at the Site B VOIP.  This analog VOIP receives
    this dialing string from the MVP2400/2410: 101#7175662.  The
    analog VOIP, seeing the “101” prefix, uses its own channel #1
    (an FXO port) to connect the call to the PSTN.  Then the analog
    VOIP dials its local phone number 7175662 to complete the call. 
    						
    							E1 Phonebook Configuration MultiVOIP User Guide
    272
    Site D calling Site F
    A voip call from Pierre PBX to extension 7424 on the key telephone system in Lincoln,
    Nebraska.
    A. The required entry in the Pierre Outbound Phonebook to facilitate
    origination of the call, would be 1402263742.  The call would be directed to
    the Lincoln voip’s IP address, 200.2.9.5.
    (Generally on such a call, the caller would have to dial an intial “9.”  But
    typically the PBX would not pass the initial “9” to the voip.  If the PBX did
    pass along that “9” however, its removal would have to be specified in the
    local Outbound Phonebook.)
    B. The corresponding entry in the Lincoln Inbound Phonebook to facilitate
    completion of the call would be
    1402263742  for calls within the office at Lincoln
    1402  for calls to the Lincoln local calling area (PSTN).
    Call Event Sequence
    1. Caller at Pierre dials 914022637424.
    2. Pierre PBX removes “9” and passes 14022637424 to voip.
    3. Pierre voip passes remaining string, 14022637424 on to the Lincoln
    voip
    at IP address 200.2.9.5.
    4. The dialed string matches an inbound phonebook entry at the
    Lincoln voip, namely 1402263742.
    5. The Lincoln voip rings one of the three FXS ports connected to the
    Lincoln
    key phone system.
    6. The call will be routed to extension 7424 either by a human
    receptionist/
    operator or to an auto-attendant (which allows the caller to specify
    the
    extension to which they wish to be connected). 
    						
    							MultiVOIP User Guide T1 PhoneBook Configuration
    273
    Site F calling Site D
    A voip call from a Lincoln key extension to extension 3117 on the PBX in Pierre, South
    Dakota.
    A. The required entry in the Lincoln Outbound Phonebook to facilitate
    origination of the call, would be “31”.  The string “1615492” would have to be
    added as a prefix.   The call would be directed to the Pierre voip’s IP address,
    200.2.9.9.
    B. The corresponding entry in the Pierre Inbound Phonebook to facilitate
    completion of the call would be 1615492.
    1. Caller at Lincoln picks up phone receiver, presses button on key
    phone set.  This button has been assigned to a particular voip
    channel (any one of the three FXS ports).
    2. The caller at Lincoln hears dial tone from the Lincoln voip.
    3. The caller at Lincoln dials 3117.
    4. The Lincoln voip adds the prefix 1615492 and sends the entire
    dialing string, 16154923117, to the Pierre voip
    at IP address 200.2.9.9.
    5. The Pierre voip matches the called digits 16154923117 to its
    Inbound Phonebook entry “1615492” .
    6. The Pierre PBX dials extension 3117 in the office at Pierre.
    Variations in PBX Characteristics
    The exact dialing strings needed in the Outbound and Inbound
    Phonebooks of the MVP2400/2410 will depend on the capabilities of
    the PBX.  Some PBXs require trunk access codes (like an “8” or “9” to
    access an outside line or to access the VOIP network).  Other PBXs can
    automatically distinguish between intra-PBX calls, PSTN calls, and
    VOIP calls.
    Some PBX units can also insert digits automatically when they receive
    certain dialing strings from a phone station.  For example, a PBX may
    be programmable to insert automatically the three-digit VOIP identifier
    strings into calls to be directed to analog VOIPs.
    The MVP2400/2410 offers complete flexibility for inter-operation with
    PBX units so that a coherent dialing scheme can be established to
    connect a company’s multiple sites together in a way that is convenient
    and intuitive for phone users.  When working together with modern
    PBX units, the presence of the MVP2400/2410 can be completely
    transparent to phone users within the company. 
    						
    							E1 Phonebook Configuration MultiVOIP User Guide
    274
    Chapter 8: E1 Phonebook
    Configuration
    (European Telephony Standards) 
    						
    							MultiVOIP User Guide T1 PhoneBook Configuration
    275
    MVP3010 Inbound and Outbound MultiVOIP
    Phonebooks
    Important
    Definition:The MultiVOIP’s Outbound phonebook
    lists the phone stations it can call;
    its Inbound phonebook describes the
    dialing sequences that can be used to
    call that MultiVOIP and how those calls
    will be directed.
    When a VOIP serves a PBX system, the operation of the VOIP should be
    transparent to the telephone end user and savings in long-distance
    calling charges should be enjoyed.  Use of the VOIP should not require
    the dialing of extra digits to reach users elsewhere on the VOIP
    network.  On the contrary, VOIP service more commonly reduces
    dialed digits by allowing users (served by PBXs in facilities in distant
    cities) to dial their co-workers with 3-, 4-, or 5-digit extensions -- as if
    they were in the same facility.  More importantly, the VOIP system
    should be configured to maximize savings in long-distance calling
    charges.  To achieve both of these objectives, ease of use and maximized
    savings, the VOIP phonebooks must be set correctly.
    NOTE: VOIPs are commonly used for
    another reason, as well:  VOIPs
    allow an organization to
    integrate phone and data traffic
    onto a single network.  Typically
    these are private networks. 
    						
    							E1 Phonebook Configuration MultiVOIP User Guide
    276
    Free Calls:  One VOIP Site to Another
    The most direct use of the VOIP system is making calls between the
    offices where the VOIPs are located.  Consider, for example, the Wren
    Clothing Company.  This company has VOIP-equipped offices in
    London, Paris, and Amsterdam, each served by its own PBX.  VOIP
    calls between the three offices completely avoid international long-
    distance charges.  These calls are free.  The phonebooks can be set up to
    allow all Wren Clothing employees to contact each other using 3-, 4-, or
    5-digit numbers, as though they were all in the same building.
    France
    The
    Netherlands
    
    Wren Clothing Co.
    VOIP/PBX Site
    London
    
    Wren Clothing Co.
    VOIP/PBX Site
    Amsterdam
    Wren Clothing Co.
    VOIP/PBX Site
    Paris
    United Kingdom
    Free VOIP Calls 
    						
    							MultiVOIP User Guide T1 PhoneBook Configuration
    277
    Local Rate Calls:  Within Local Calling Area of Remote
    VOIP
    In the second use of the VOIP system, the local calling area of each
    VOIP location becomes accessible to all of the VOIP system’s users.  As
    a result, international calls can be made at local calling rates.  For
    example, suppose that Wren Clothing buys its zippers from The
    Bluebird Zipper Company in the western part of metropolitan London.
    In that case, Wren Clothing personnel in both Paris and Amsterdam
    could call the Bluebird Zipper Company without paying international
    long-distance rates.  Only London local phone rates would be charged.
    This applies to calls completed anywhere in London’s local calling area
    (which includes both Inner London and Outer London).  Generally,
    local calling rates apply only within a single area code, and, for all calls
    outside that area code, national rates apply.  There are, however, some
    European cases where local calling rates extend beyond a single area
    code.  Local rates between Inner and Outer London are one example of
    this.  (It is also possible, in some locations, that calls within an area code
    may be national calls.  But this is rare.)
    France
    The
    Netherlands
    
    Wren Clothing Co.
    VOIP/PBX Site
    London
    
    Wren Clothing Co.
    VOIP/PBX Site
    Amsterdam
    Wren Clothing Co.
    VOIP/PBX Site
    Paris
    United Kingdom
    Calls at London local rates
    Local Calling Area
    Bluebird Zipper Co.
    London 
    						
    							E1 Phonebook Configuration MultiVOIP User Guide
    278
    Similarly, the VOIP system allows Wren Clothing employees in London
    and Amsterdam to call anywhere in Paris at local rates; it allows Wren
    Clothing employees in Paris and London to call anywhere in
    Amsterdam at local rates.
    France
    The
    Netherlands
    
    Wren Clothing Co.
    VOIP/PBX Site
    London
    
    Wren Clothing Co.
    VOIP/PBX Site
    Amsterdam
    Wren Clothing Co.
    VOIP/PBX Site
    Paris
    United Kingdom
    Calls at Paris local rates
    Local Calling Areas Calls at Amsterdam local rates 
    						
    							MultiVOIP User Guide T1 PhoneBook Configuration
    279
    National Rate Calls:  Within Nation of Remote VOIP Site
    In the third use of the VOIP system, the national calling area of each
    VOIP location becomes accessible to all of the VOIP system’s users.  As
    a result, international calls can be made at national calling rates.  Again,
    significant savings are possible.  For example, suppose that the Wren
    Clothing Company buys its buttons from the Chickadee Button
    Company in the Dutch city of Rotterdam.  In that case, Wren Clothing
    personnel in both London and Paris could call the Chickadee Button
    Company without paying international long-distance rates;  only Dutch
    national calling rates would be charged.  This applies to calls completed
    anywhere in The Netherlands.
    France
    The
    Netherlands
    
    Wren Clothing Co.
    VOIP/PBX Site
    London
    Wren Clothing Co.
    VOIP/PBX Site
    Amsterdam
    Wren Clothing Co.
    VOIP/PBX Site
    Paris
    United Kingdom
    Calls at Dutch
    National Rates
    Chickadee Button Co.
    Rotterdam 
    						
    							E1 Phonebook Configuration MultiVOIP User Guide
    280
    Similarly, the VOIP system allows Wren Clothing employees in London
    and Amsterdam to call anywhere in France at French national rates; it
    allows Wren Clothing employees in Paris and Amsterdam to call
    anywhere in the United Kingdom at its national rates.
    France
    The
    Netherlands
    
    Wren Clothing Co.
    VOIP/PBX Site
    London
    
    Wren Clothing Co.
    VOIP/PBX Site
    Amsterdam
    Wren Clothing Co.
    VOIP/PBX Site
    Paris
    United Kingdom
    Calls at French
    National Rates
    Calls at UK
    National Rates
    Inbound versus Outbound Phonebooks
    To make the VOIP system transparent to phone users and to allow all
    possible free and reduced-rate calls, the VOIP administrator must
    configure the “Outbound” and “Inbound” phone-books of each VoIP in
    the system.
    The “Outbound” phonebook for a particular VOIP unit describes the
    dialing sequences required for a call to originate locally (typically in a
    PBX in a particular facility) and reach any of its possible destinations at
    remote VOIP sites, including calls terminating at points beyond the
    remote VOIP site.
    The “Inbound” phonebook for a particular VOIP unit describes the
    dialing sequences required for a call to originate remotely from any
    other VOIP sites in the system, and to terminate on that particular
    VOIP.
    Briefly stated, the MultiVOIP’s Outbound phonebook lists the phone stations
    it can call; its Inbound phonebook lists the dialing sequences that can be used
    to call that MultiVOIP.  (Of course, the phone numbers are not literally
    “listed” individually.)  The phone stations that can originate or
    complete calls over the VOIP system are described by numerical rules
    called “destination patterns.”  These destination patterns  generally
    consist of country codes, area codes or city codes, and local phone
    exchange numbers. 
    						
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