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Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways S000249C User Guide

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    							MultiVOIP User Guide Operation and Maintenance
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    About Logs 
    Accessing “Statistics: Logs”
    Pulldown Icon
    Shortcut Sidebar
         Alt + L
    The Logs Screen 
    						
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    Logs Screen Details: Field Definitions
    Field Name Values Description
    Event # column 1 or higher All calls are assigned an event
    number in chronological order,
    with the most recent call having
    the highest event number.
    Start Date,Time
    columndd:mm:yyyy
    hh:mm:ssThe starting time of the call
    (event).  The date is presented as
    a day expression of one or two
    digits, a month expression of one
    or two digits, and a four-digit
    year.  This is followed by a time-
    of-day expression presented as a
    two-digit hour, a two-digit
    minute, and a two-digit seconds
    value. (statistics, logs) field
    Duration column hh:mm:ssThis describes how long the call
    (event) lasted in hours, minutes, and
    seconds.
    Status column success or
    failureDisplays the status of the call,
    i.e., whether the call was
    completed successfully or not.
    Mode column voice or FAX Indicates whether the (event)
    being described was a voice call
    or a FAX call.
    From column gateway name Displays the name of the voice
    gateway that originates the call.
    To column gateway name Displays the name of the voice
    gateway that completes the call.
    Special Buttons
    Last Displays last log entry.
    Delete File Deletes selected log file.
    Call Details
    Packets sent integer value The number of data packets sent
    over the IP network in the course
    of this call.
    Bytes sent integer value The number of bytes of data sent
    over the IP network in the course
    of this call. 
    						
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    Logs Screen Details: Field Definitions (cont’d)
    Field Name Values Description
    Call Details (cont’d)
    Packets loss
    (lost)integer value The number of voice packets
    from this call that were lost
    after being received from the IP
    network.
    Voice coder G.723, G.729,
    G.711, etc.The voice coder being used on
    this call.
    Packets received integer value The number of data packets
    received over the IP network in
    the course of this call.
    Bytes received integer value The number of bytes of data
    received over the IP network in
    the course of this call.
    Outbound digits 0-9, #, * The digits transmitted by the
    MultiVOIP to the PBX/telco for
    this call.
    FROM Details
    Gateway Name alphanumeric
    stringIdentifier for the VOIP gateway
    that originated this call.
    IP Address x.x.x.x,
    where x has a
    range of 0 to 255IP address of the VOIP gateway
    from which the call was
    received.
    Options FEC, SC Displays VOIP transmission
    options used by the VOIP
    gateway originating the call.
    These may include Forward
    Error Correction or Silence
    Compression.
    TO Details
    Gateway Name alphanumeric
    stringIdentifier for the VOIP gateway
    that completed (terminated)
    this call.
    IP Address x.x.x.x,
    where x has a
    range of 0 to 255IP address of the VOIP gateway
    at which the call was completed
    (terminated).
    Options Displays VOIP transmission
    options used by the VOIP
    gateway terminating the call.
    These may include Forward
    Error Correction or Silence
    Compression. 
    						
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    Logs Screen Details: Field Definitions (cont’d)
    Supplementary Services Info
    Call Transferred
    Tophone number
    stringNumber of party called in
    transfer.
    Call Forwarded
    Tophone number
    stringNumber of party called in
    forwarding.
    CT Ph# phone number
    stringCall Transfer phone number.
    About Reports
    This feature not implemented as of this writing. 
    						
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    About IP Statistics 
    Accessing IP Statistics
    Pulldown Icon
    Shortcut Sidebar
         Alt + I
    IP Statistics Screen 
    						
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    IP Statistics: Field Definitions
    Field
    NameValues Description
    UDP versus TCP.  (User Datagram
    Protocol versus Transmission Control
    Protocol).  UDP provides
    unguaranteed, connectionless
    transmission of data across an IP
    network. By contrast, TCP provides
    reliable, connection-oriented
    transmission of data.
    Both TCP and UDP split data into
    packets called “datagrams.”  However,
    TCP includes extra headers in the
    datagram to enable retransmission of
    lost packets and reassembly of packets
    into their correct order if they arrive out
    of order.  UDP does not provide this.
    Lost UDP packets are unretrievable;
    that is, out-of-order UDP packets
    cannot be reconstituted in their proper
    order..
    Despite these obvious disadvantages,
    UDP packets can be transmitted much
    faster than TCP packets --  as much as
    three times faster. In certain
    applications, like audio and video data
    transmission, the need for high speed
    outweighs the need for verified data
    integrity.  Sound or pictures often
    remain intelligible despite a certain
    amount of lost or disordered data
    packets (which appear as static).
    “Clear”
    button-- Clears packet tallies from memory.
    Total PacketsSum of data packets of all types.
    Transmit
    tedinteger
    valueTotal number of packets transmitted by
    this VOIP gateway since the last
    “clearing” or resetting of the counter
    within the MultiVOIP software.
    Received integer
    valueTotal number of packets received by this
    VOIP gateway since the last “clearing” or
    resetting of the counter within the
    MultiVOIP software. 
    						
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    IP Statistics: Field Definitions (cont’d)
    Field
    NameValues Description
    Total Packets
    (cont’d)Sum of data packets of all types.
    Received
    with
    Errorsinteger
    valueTotal number of error-laden packets
    received by this VOIP gateway since the
    last “clearing” or resetting of the
    counter within the MultiVOIP software.
    UDP PacketsUser Datagram Protocol packets.
    Transmit
    tedinteger
    valueNumber of UDP packets transmitted by
    this VOIP gateway since the last
    “clearing” or resetting of the counter
    within the MultiVOIP software.
    Received integer
    valueNumber of UDP packets received by this
    VOIP gateway since the last “clearing” or
    resetting of the counter within the
    MultiVOIP software.
    Received
    with
    Errorsinteger
    valueNumber of error-laden UDP packets
    received by this VOIP gateway since the
    last “clearing” or resetting of the
    counter within the MultiVOIP software.
    TCP PacketsTransmission Control Protocol packets.
    Transmit
    tedinteger
    valueNumber of TCP packets transmitted by
    this VOIP gateway since the last
    “clearing” or resetting of the counter
    within the MultiVOIP software.
    Received integer
    valueNumber of TCP packets received by this
    VOIP gateway since the last “clearing” or
    resetting of the counter within the
    MultiVOIP software.
    Received
    with
    Errorsinteger
    valueNumber of error-laden TCP packets
    received by this VOIP gateway since the
    last “clearing” or resetting of the
    counter within the MultiVOIP software. 
    						
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    IP Statistics: Field Definitions (cont’d)
    RTP PacketsVoice signals are transmitted in
    Realtime Transport Protocol packets.
    RTP packets are a type or subset of
    UDP packets.
    Transmit
    tedinteger
    valueNumber of RTP packets transmitted by
    this VOIP gateway since the last
    “clearing” or resetting of the counter
    within the MultiVOIP software.
    Received integer
    valueNumber of RTP packets received by this
    VOIP gateway since the last “clearing” or
    resetting of the counter within the
    MultiVOIP software.
    Received
    with
    Errorsinteger
    valueNumber of error-laden RTP packets
    received by this VOIP gateway since the
    last “clearing” or resetting of the
    counter within the MultiVOIP software.
    RTCP PacketsRealtime Transport Control Protocol
    packets convey control information to
    assist in the transmission of RTP (voice)
    packets. RTCP packets are a type or
    subset of UDP packets.
    Transmit
    tedinteger
    valueNumber of RTCP packets transmitted
    by this VOIP gateway since the last
    “clearing” or resetting of the counter
    within the MultiVOIP software.
    Received integer
    valueNumber of RTCP packets received by this
    VOIP gateway since the last “clearing” or
    resetting of the counter within the
    MultiVOIP software.
    Received
    with
    Errorsinteger
    valueNumber of error-laden RTCP packets
    received by this VOIP gateway since the
    last “clearing” or resetting of the
    counter within the MultiVOIP software. 
    						
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    About T1/E1 Statistics
    Accessing T1 Statistics
    Pulldown Icon
    Shortcut Sidebar
         Alt + T
    The T1 and E1 Statistics screens are only accessible and applicable for the
    MVP2400, MVP2410, and MVP3010. 
    						
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    T1 Statistics Screen 
    						
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