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Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways S000249C User Guide
Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways S000249C User Guide
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MultiVOIP User Guide MVP428 Upgrade Installation 411 11. Locate the male 60-pin vertical connector near the LED edge of the main circuit card. Check that pins are straight and evenly spaced. If not, then correct for straightness and spacing. Locate the 60-pin female connector on the upgrade circuit card. 12. Set the upgrade circuit card on top of the main circuit card. Align the upgrade card’s 4 pairs of phone-jacks with the 4 pairs of holes in the backplane of the main card. Slide the phone jacks into the holes. 13. Mate the upgrade card’s 60-pin female connector with the main card’s 60- pin male connector. ** ** 60-pin connectors *These screws (4 places) attach upgrade card to main card. Figure D-7. Attaching upgrade card to main circuit card (secure 4 Phillips screws; mate 60-pin connectors) 14. There are four copper-plated attachment holes, two each at the front and rear edges of the upgrade card. Attach the upgrade card to the main card using 4 Phillips screws. The upgrade card should now be firmly attached to the main card. 15. Slide the main circuit card back into the chassis far enough to allow re- connection of power cable. 16. Re-connect power cable. 17. Slide the main circuit card fully into the chassis. 18. Re-attach the backplane of the main circuit card to the chassis with 3 screws.
MultiVOIP User Guide Index 413 INDEX A abbreviated dialing, inter-office E1 .............................................. 276 T1.............................................. 237 access codes, PBX .......................... 42 access codes, types PBX ............................................ 47 PSTN .......................................... 47 special ......................................... 47 access digits, PBX42. See phonebook digits, types used access to network analog........................................ 202 T1/E1 ........................................ 128 access to remote PSTN E1 ................................................ 14 T1................................................ 10 accessing Statistics, Logs screen .................................................. 331 accessing Call Progress (Statistics) screen ........................................ 325 accessing configuration parameter groups analog........................................173 T1/E1 ..........................................98 accessing interface parameters...... 188 accessing IP Parameters screen analog........................................174 T1/E1 ..........................................99 accessing IP Statistics screen ........ 335 accessing Logs (Statistics) screen .................................................. 331 accessing logs screen analog........................................ 216 T1/E1 ........................................ 142 accessing Regional Parameters analog........................................ 203 T1/E1 ........................................ 129 accessing SMTP parameters analog........................................ 210 T1/E1 ........................................ 136 accessing SNMP parameters analog........................................ 200T1/E1 ........................................ 126 accessing Supplementary Services screen analog ........................................ 219 T1/E1 ........................................ 145 accessing System Information screen analog ........................................ 231 T1/E1 ........................................ 157 accessing T1 Statistics screen.... 339 accessing T1/E1/ISDN Parameters screen ........................................ 113 accessing Voice/FAX Parameters screen ................................ 103, 178 Add Inbound Phonebook Entry icons E1 .............................................. 282 T1 .............................................. 238 Add Outbound Phonebook Entry icon E1 .............................................. 282 T1 .............................................. 238 Add Prefix (inbound) field E1 .............................................. 296 T1 .............................................. 252 Add Prefix (outbound) field E1 .............................................. 290 T1 .............................................. 246 Add/Edit Inbound Phonebook field definitions E1 ...................................... 296, 297 T1 ...................................... 252, 253 Add/Edit Inbound Phonebook screen E1 .............................................. 296 T1 .............................................. 252 Add/Edit Inbound Phonebook screen fields (E1) Add Prefix ................................. 296 Channel Number ....................... 296 Description (callee location) ..... 297 Enable (Call Forwarding).......... 297 Forward Address/Number ......... 297 Forward Condition .................... 297 Remove Prefix........................... 296 Ring Count ................................ 297 Add/Edit Inbound Phonebook screen fields (T1)
Index MultiVOIP User Guide 414 Add Prefix................................. 252 Channel Number ....................... 252 Description (callee location) ..... 253 Enable (Call Forwarding) ......... 253 Forward Address/Number......... 253 Forward Condition .................... 253 Remove Prefix .......................... 252 Ring Count ................................ 253 Add/Edit Outbound Phonebook field definitions E1 .............................. 290, 291, 292 T1.............................. 246, 247, 248 Add/Edit Outbound Phonebook fields (E1) Add Prefix................................. 290 Advanced button ....................... 292 Description................................ 290 destination pattern ..................... 290 Gateway Prefix ......................... 291 H.323 ID ................................... 291 IP Address................................. 290 Protocol Type............................ 290 Q.931 Port Number ................... 291 Remove Prefix .......................... 290 SIP Port Number ....................... 292 SIP URL.................................... 292 Total Digits ............................... 290 Transport Protocol (SIP) ........... 292 Use Gatekeeper ......................... 291 Use Proxy (SIP) ........................ 292 Add/Edit Outbound Phonebook fields (T1) Add Prefix................................. 246 Advanced button ....................... 248 Description................................ 246 destination pattern ..................... 246 Gateway Prefix ......................... 247 H.323 ID ................................... 247 IP Address................................. 246 Protocol Type............................ 246 Q.931 Port Number ................... 247 Remove Prefix .......................... 246 SIP Port Number ....................... 248 SIP URL.................................... 248 Total Digits ............................... 246 Transport Protocol (SIP) ........... 248 Use Gatekeeper ......................... 247 Use Proxy (SIP) ........................ 248Add/Edit Outbound Phonebook screen E1 .............................................. 289 T1 .............................................. 245 add-on module (analog, 4-to-8 channel), installation ................. 408 add-on module (T1/E1) operation ................................... 400 add-on module (T1/E1), installation .................................................. 398 Address (SNMP) field analog ........................................ 202 T1/E1 ........................................ 128 Advanced button, Outbound Phonebook E1 .............................................. 293 T1 .............................................. 249 Advanced Features field group analog ........................................184 T1/E1 ........................................109 airflow .............................................66 Alerting Party Supplementary Services (analog) .............................. 226, 227, 228 Supplementary Services (T1/E1) .............................. 152, 153, 154 Allowed Name Type (analog) Alerting Party ............ 226, 227, 228 Calling Party ............................. 225 Allowed Name Type (T1/E1) Alerting Party ............ 152, 153, 154 Calling Party ............................. 151 Allowed Name Types, Call Name ID (analog) Alerting Party ............................ 226 Busy Party ................................. 227 Calling Party ............................. 225 Connected Party ........................ 228 Allowed Name Types, Call Name ID (T1/E1) Alerting Party ............................ 152 Busy Party ................................. 153 Calling Party ............................. 151 Connected Party ........................ 154 Alternate IP Address field E1 .............................................. 294 T1 .............................................. 250 Alternate IP Routing E1 .............................................. 289
MultiVOIP User Guide Index 415 T1.............................................. 245 Alternate Routing field definitions E1 .............................................. 294 T1.............................................. 250 Alternate Routing field definitions (E1) Alternate IP Address ................. 294 Round Trip Delay ..................... 294 Alternate Routing field definitions (T1) Alternate IP Address ................. 250 Round Trip Delay ..................... 250 analog phonebook ......................... 321 using T1 & E1 examples for ..... 321 analog phonebook examples .........162 analog telephony interface parameters ..................................................166 Annex E field E1 .............................................. 287 T1.............................................. 243 area codes ....................................... 46 Auto Call Enable field analog........................................184 T1/E1 ........................................109 Auto Disconnect field group analog........................................ 187 T1/E1 ........................................ 112 Automatic Disconnection field analog........................................ 187 T1/E1 ........................................ 112 Avaya Magix PBX (FXO) and Message Waiting Light ...... 195 Avaya Magix PBX (FXS Ground Start) and Message Waiting Light ...... 192 Avaya Magix PBX (FXS Loop Start) and Message Waiting Light ...... 191 B bandwidth coder (analog) ...........................183 coder (T1/E1)............................108 battery caution ................................ 60 baud rate, default (MultiVOIP software connection) T1/E1 .................................... 156 analog.................................... 230 baud rate, faxanalog ........................................ 182 T1/E1 ........................................ 107 baud rate, setting analog ........................................ 230 T1/E1 ........................................ 156 Bipolar Violation (E1 stats) field .. 346 Bipolar Violation (T1 stats) field .. 343 Blue Alarm (E1 stats) field ........... 344 Blue Alarm (T1 stats) field ........... 341 Boot Code Version System Info (analog) ................. 232 System Info (T1/E1).......... 158, 323 Boot LED analog models ............................. 21 MVP-210.....................................73 MVP-410/810 .............................71 on MVP-2400..............................70 on MVP-2410/3010.....................69 booting time analog .......................................... 21 E1 ................................................ 16 T1 ................................................ 13 box contents verifying ...................................... 61 busy tone, custom analog ................................ 207, 208 T1/E1 ................................ 133, 134 busy-tones analog ........................................ 207 T1/E1 ........................................ 133 Bytes Received (call progress) field .................................................. 327 Bytes Received (SMTP logs) field analog ........................................ 213 T1/E1 ........................................ 139 Bytes received (statistics, logs) field .................................................. 333 Bytes Sent (call progress) field ..... 327 Bytes Sent (SMTP logs) field analog ........................................ 213 T1/E1 ........................................ 139 Bytes sent (statistics, logs) field .... 332 C cable length, maximum span E1 .............................................. 121 T1 .............................................. 116 cabling diagram, quick
Index MultiVOIP User Guide 416 analog models ....................... 33, 34 E1 models ................................... 33 MVP210...................................... 34 MVP2400.................................... 34 MVP2410.................................... 33 MVP3010.................................... 33 MVP410...................................... 33 MVP810...................................... 33 T1 models ............................. 33, 34 cabling problem, fixing analog models ...........................173 T1/E1 models ..............................98 cabling procedure MVP2400....................................69 MVP2410....................................68 MVP3010....................................68 MVP410................................70, 72 MVP810......................................70 Cadence 1 (custom) field analog........................................ 209 T1/E1 ........................................ 135 Cadence 2 (custom) field analog........................................ 209 T1/E1 ........................................ 135 Cadence 3 (custom) field analog........................................ 209 T1/E1 ........................................ 135 Cadence 4 (custom) field analog........................................ 209 T1/E1 ........................................ 135 Cadence field analog........................................ 206 T1/E1 ........................................ 132 cadences, custom analog........................................ 207 T1.E1 ................................ 135, 209 T1/E1 ........................................ 133 cadences, signaling analog........................................ 203 T1/E1 ........................................ 129 Call Control Status Call Progress Details (statistics) field ....................................... 330 Call Control Status (call progress) field ........................................... 330 Call Duration field analog........................................ 187 T1/E1 ........................................ 112Call Forward Parameters (inbound phonebook) E1 .............................................. 297 T1 .............................................. 253 Call Forwarded To logs (statistics) field .................. 334 Call Hold (analog)......................... 220 Call Hold (T1/E1) ......................... 146 Call Hold Enable analog ........................................ 223 T1/E1 ........................................ 149 Call Mode (SMTP logs) field analog ........................................ 213 T1/E1 ........................................ 139 Call Name Identification (analog) Alerting Party ............ 226, 227, 228 Calling Party ............................. 225 Call Name Identification (T1/E1) Alerting Party ............ 152, 153, 154 Calling Party ............................. 151 Call Name Identification (analog) . 220 Call Name Identification (T1/E1) . 146 Call On Hold Call Progress Details (statistics) field ............................... 327, 329 Call on Hold (call progress) field .. 329 Call Progress (Statistics) ............... 325 Call Progress Details (statistics) screen field Call On Hold ......................... 327 Call Waiting .......................... 327 Caller ID................................ 327 Call On Hold ......................... 329 Call Waiting .......................... 329 Caller ID................................ 330 Call Progress Details (statistics) screen fields Channel ................................. 327 Duration ................................ 327 Mode ..................................... 327 Voice Coder .......................... 327 Packets Sent .......................... 327 Packets Received................... 327 Bytes Sent ............................. 327 Bytes Received...................... 327 Packets Lost .......................... 327 Outbound Digits .................... 327 Prefix Matched ...................... 327
MultiVOIP User Guide Index 417 Gateway Name...................... 328 IP Address............................. 328 Options.................................. 328 Silence Compression............. 328 Forward Error Correction ..... 328 Status .................................... 330 Call Control Status ................ 330 Call Signalling Port field E1 .............................................. 285 T1.............................................. 241 Call Status (SMTP logs) field analog........................................ 214 T1/E1 ........................................ 140 Call Transfer (analog) ................... 220 Call Transfer (T1/E1) ................... 146 Call Transfer Enable analog........................................ 222 T1/E1 ........................................ 148 Call Transferred To logs (statistics) field .................. 334 Call Waiting Call Progress Details (statistics) field ............................... 327, 329 Call Waiting (analog).................... 220 Call Waiting (call progress) field.. 329 Call Waiting (T1/E1) .................... 146 Call Waiting Enable analog........................................ 223 T1/E1 ........................................ 149 Caller ID Call Progress Details (statistics) field ............................... 327, 330 Caller ID (analog) ......................... 220 Caller ID (call progress) field ....... 330 Caller ID (Supplementary Services) field analog........................................229 T1/E1 ........................................155 Caller ID (T1/E1).......................... 147 Caller Name Identification Enable analog........................................ 224 T1/E1 ........................................ 150 calling area codes............................ 46 Calling Party Supplementary Services (analog) .............................................. 225 Supplementary Services (T1/E1) .............................................. 151Canadian Class A requirements .... 395 Canadian Limitations Notice (regulatory)................................ 396 CAS Protocol field E1 .............................................. 122 T1 .............................................. 117 CAS Protocols, downloading ........ 357 CAS vs. CCS T1 ...................................... 117, 122 CCS vs. CAS T1 ...................................... 117, 122 CD MultiVOIP .................................. 26 Channel (call progress) field ......... 327 channel capacity ................................ 8 analog .......................................... 18 E1 ................................................ 14 T1 ................................................ 10 Channel Number (inbound) field E1 .............................................. 296 T1 .............................................. 252 Channel Number (SMTP logs) field analog ........................................ 213 T1/E1 ........................................ 139 city codes ........................................ 46 Clear (IP Statistics) button ............ 336 Clocking field E1 .............................................. 124 T1 .............................................. 119 coder (analog) bandwidth, max .........................183 G.711.........................................183 G.723.1......................................183 G.726.........................................183 G.727.........................................183 G.729.........................................183 Net Coder ..................................183 Coder (SMTP logs) field analog ........................................ 213 T1/E1 ........................................ 139 coder (T1/E1) bandwidth, max .........................108 G.711.........................................108 G.723.1......................................108 G.726.........................................108 G.727.........................................108 G.729.........................................108 Net Coder ..................................108
Index MultiVOIP User Guide 418 Coder field analog........................................183 T1/E1 ........................................108 Coder Parameters field group analog........................................183 T1/E1 ........................................108 COL LED analog models ............................. 21 COM port on command PC..........................80 COM port (analog models) conflict, resolving .....................172 error message ............................172 COM port (T1/E1 models) conflict, resolving .......................97 error message ..............................97 COM port allocation analog........................................ 230 T1/E1 ........................................ 156 COM port assignments analog........................................ 230 T1/E1 ........................................ 156 COM port conflict error message ..............................80 COM Port Setup screen ..................80 COM Port Setup screen (analog models) .....................................172 COM Port Setup screen (T1/E1 models) .......................................97 comma meaning/use in phonebook ......... 48 comma use and second dial tone.................... 48 command cable pinout .................. 402 command PC COM port assignment (detailed).80 COM port requirement................ 32 demands upon ............................. 32 non-dedicated use ....................... 32 operating system ......................... 32 settings ........................................ 32 specifications .............................. 32 Command PC COM port requirement................ 22 non-dedicated use of ................... 22 operating system ......................... 22 community (voip) defined analog........................................ 202T1/E1 ........................................ 128 Community Name 1 (SNMP) field analog ........................................ 202 T1/E1 ........................................ 128 compatibility, Fast Start E1 .............................................. 285 T1 .............................................. 241 compatibility, H.450 with H.323, not with SIP analog .................................. 19, 219 E1 ................................................ 15 T1 ................................................ 11 T1/E1 ........................................ 145 compression standard E1 .............................................. 124 T1 .............................................. 119 compression, silence analog ........................................184 T1/E1 ........................................109 Compression, Silence (SMTP logs) analog ........................................ 214 T1/E1 ........................................ 140 computer requirements.................... 22 configuration of voip (analog) local versus remote....................163 configuration of voip (T1/E1) local versus remote................87, 88 Configuration option (MultiVOIP program menu) .......................... 347 Configuration Parameter Groups, accessing analog ........................................173 T1/E1 ..........................................98 configuration procedure, local detailed, analog .........................169 detailed, T1/E1 ............................94 summary, analog .......................168 summary, T1/E1 ..........................93 configuration, local analog ........................................165 T1/E1 ..........................................89 configuration, phonebook E1 .............................................. 281 starter........................................... 39 T1 .............................................. 237 configuration, saving analog ........................................ 233 T1/E1 ........................................ 159
MultiVOIP User Guide Index 419 user............................................ 362 configuration, starter phone/IP ...................................... 36 configuration, technical saving .......................................... 38 configuration, user default analog........................................ 234 T1/E1 ........................................ 160 Configuring MultiVOIP phonebooks, general E1 .............................................. 275 T1.............................................. 236 confirming connectivity .................. 57 conflicts COM port....................................80 Connection Problems, Solving analog........................................172 T1/E1 ..........................................97 connectivity confirmation of ........................... 57 confirming with remote voip 31, 39 pinging and ................................. 58 connectivity test .............................. 54 Consecutive Packets Lost field analog........................................ 187 T1/E1 ........................................ 112 console messages .......... 38, 54, 56, 57 console messages, enabling analog........................................ 217 T1/E1 ........................................ 143 contacting technical support ......... 392 coordinated phonebook entries E1 .............................................. 281 T1.............................................. 237 Copy Channel command analog........................................180 T1/E1 ........................................105 Copy Channel field analog........................................181 T1/E1 ........................................106 Copy Channel, Supplementary Services command analog........................................221 T1/E1 ........................................147 Copy Channel, Supplementary Services field analog........................................229 T1/E1 ........................................155country ISDN type and........................... 125 switch type and ISDN ............... 125 Country (ISDN) field E1/ISDN.................................... 123 country codes .................................. 46 Country field (ISDN) T1/ISDN.................................... 118 Country/Region (tone schemes) field analog ........................................ 205 T1/E1 ........................................ 131 CRC and ESF frame format (T1) .. 116 CRC Check field T1 .............................................. 116 Creating a User Default Configuration analog ........................................ 234 T1/E1 ........................................ 160 CT Ph# logs (statistics) field .................. 334 Current Loss (FXO disconnect criteria) field.............................. 196 Current Loss field FXS Ground Start...................... 193 FXS Loop Start ......................... 191 Custom (tones, Regional)field analog ........................................ 206 T1/E1 ........................................ 132 custom cadences analog ........................................ 209 T1/E1 ........................................ 135 custom DTMF analog ................................ 207, 208 T1/E1 ................................ 133, 134 Custom Fields (SMTP) definitions analog ................................ 213, 214 T1/E1 ................................ 139, 140 Custom Fields, SMTP log email (analog) Bytes Received.......................... 213 Bytes Sent ................................. 213 Call Mode.................................. 213 Call Status ................................. 214 Channel Number ....................... 213 Coder......................................... 213 Options ...................................... 214 Options ...................................... 214 Description (callee) ................... 214 Description (caller) ................... 214
Index MultiVOIP User Guide 420 Duration .................................... 213 From Gateway Number ............ 214 From IP Address ....................... 214 Outbound Digits........................ 214 Packets Lost .............................. 213 Packets Received ...................... 213 Packets Sent .............................. 213 Prefix Matched.......................... 214 Select All .................................. 213 Start Date, Time ........................ 213 To Gateway Number................. 214 To IP Address ........................... 214 Custom Fields, SMTP log email (T1/E1) Bytes Received ......................... 139 Bytes Sent ................................. 139 Call Mode ................................. 139 Call Status ................................. 140 Channel Number ....................... 139 Coder ........................................ 139 Options...................................... 140 Options...................................... 140 Description (callee) ................... 140 Description (caller) ................... 140 Duration .................................... 139 From Gateway Number ............ 140 From IP Address ....................... 140 Outbound Digits........................ 140 Packets Lost .............................. 139 Packets Received ...................... 139 Packets Sent .............................. 139 Prefix Matched.......................... 140 Select All .................................. 139 Start Date, Time ........................ 139 To Gateway Number................. 140 To IP Address ........................... 140 Custom Tone-Pair Settings (analog) fields Cadence 1.................................. 209 Cadence 2.................................. 209 Cadence 3.................................. 209 Cadence 4.................................. 209 Custom Tone-Pair Settings (T1/E1) fields Cadence 1.................................. 135 Cadence 2.................................. 135 Cadence 3.................................. 135 Cadence 4.................................. 135Custom Tone-Pair Settings definitions analog ................................ 208, 209 T1/E1 ................................ 134, 135 Custom Tone-Pair Settings fields (analog) Frequency 1 ............................... 208 Frequency 2 ............................... 208 Gain 1 ........................................ 208 Gain 2 ........................................ 208 Tone Pair ................................... 208 Custom Tone-Pair Settings fields (T1/E1) Frequency 1 ............................... 134 Frequency 2 ............................... 134 Gain 1 ........................................ 134 Gain 2 ........................................ 134 Tone Pair ................................... 134 custom tones, setting analog ........................................ 207 T1/E1 ........................................ 133 customized log email analog ................................ 213, 214 T1/E1 ................................ 139, 140 D data capacity...................................... 8 analog .......................................... 18 E1 ................................................ 14 T1 ................................................ 10 Date & Time Setup (program menu option), command ..................... 349 Date and Time Setup option (MultiVOIP program menu) ..... 347 debugging messages analog ........................................ 218 T1/E1 ........................................ 143 Default (Supplementary Services) field analog ........................................229 T1/E1 ........................................155 Default (Voice/FAX) field analog ........................................181 T1/E1 ........................................106 default baud rate (MultiVOIP software connection) analog ........................................ 230 T1/E1 ........................................ 156 default configuration, user