Lucent Technologies Definity Release 8.2 Atm Installation Manual

							DEFINITY ECS Release 8.2 ATM Installation,
Upgrades, and Administration  555-233-124  Issue 1
April 2000
ATM Switch Feature Interactions 
B-9 Features Supported 
B
Res t r ic t io n—Voice Terminal, 
InwardRestricts stations to rec eive ATM p rivate network c alls b ut not 
ATM public network calls.
Restric tion—Voice Terminal, 
OutwardRestric ts stations to orig inate ATM p rivate network c alls b ut not 
ATM public network calls.
Restric tion—Voice Terminal, 
Pu b l i cRestricts stations to rec eive ATM p rivate network c alls b ut not 
ATM public network calls.
Ring b ac k Queuing Queues Callb acks for any ATM trunk not used for DCS (same 
as ISDN-PRI restriction).
Sub net Trunking Supp orts sub net trunking  over ATM with normal d ig it 
manip ulation.
Synchronization See Cloc k Sync hronization
System Measurements Includes ATM-related  measurements
System Status Report Monitors trunk g roup  traffic
Timed  Remind er and Attend ant 
Ti m e r sRoutes an inc oming  ATM call to the attend ant if it is 
unanswered  for a sp ecified  time p eriod .
Transfer—Outg oing  Trunk to 
Outg oing  Trunk (with Sec urity 
Measures)Allows a station user to c onnec t an ATM trunk to another trunk 
(ATM or not).
Traveling  Class Marks (TCM) Work as with ISDN-PRI.
Trunk Identification By 
AttendantAre id entifiable by group and  memb er.
Wideband Switching Is supported in ATM trunks and in ATM-PNC but in limited 
numb ers.
1. The ad junc t req uests that these messag es b e sent along with the c all when it routes over the trunk.
Table B-4. Release 7 and later ATM-CES trunking features supported — Continued
Feature Description
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							DEFINITY ECS Release 8.2 ATM Installation,
Upgrades, and Administration  555-233-124  Issue 1
April 2000
ATM Switch Feature Interactions 
B-10 Features Not Supported 
B
Features Not Supported
None of the features listed  b elow are supp orted  in DEFINITY ECS ATM CES 
trunks in Release 7 or later.
nAbandoned Call Search
nAc cess End p oint
nAd ministered Connec tions
nAd vic e of Charg e (AOC)
nAnswer Detec tion
nAttend ant Control of Trunk Group  Ac c ess
nAttend ant Direc t Trunk Group  Selec tion
nAutomatic  Circ uit Assuranc e (ACA).
nAutomatic  Transmission Measurement System (ATMS)
nBusy Verific ation of Trunks
nCall-b y-Call Service Selection
nCentralized  Attend ant Servic e (CAS)
nData-Only Off-Premises Extensions
nDCS Attendant Control of Trunk Group Ac c ess
nDCS Attendant Direc t Trunk Group  Selec tion
nDCS Automatic  Circ uit Assuranc e (ACA)
nDCS Busy Verific ation of Terminals and Trunks
nDCS Trunk Group Busy/Warning Ind ic ation
nDigital Multiplexed Interface Plan
nDirec t Inward  and  Outward  Dialing  (DIOD)—International
nDirec t Outward Dialing  (DOD)
nDS1 Trunk Servic e
nE1  Tr u n k  Se r v ic e
nEnhanc ed ICSU
nEnhanc ed DCS (EDCS)
nFac ility Busy Ind ic ation
nFac ility Test Calls (with Sec urity Measures)
nFlexib le Billing
nInteg rated  Servic es Dig ital Network (ISDN)—Primary Rate Interfac e
nLoud sp eaker Pag ing  Ac c ess and  Loud speaker Pag ing  Ac c ess—Deluxe 
						

							DEFINITY ECS Release 8.2 ATM Installation,
Upgrades, and Administration  555-233-124  Issue 1
April 2000
ATM Switch Feature Interactions 
B-11 Delay Interactions 
B
nNonfac ility Assoc iated  Sig naling  (NFAS)
nO ff - Pre m is e s  St a t io n
nPersonal Central Office Line (PCOL)
nPower Failure Transfer
nR2-MFC Sig naling
nRec ord ed  Announc ement
nRec ord ed  Telep hone Dic tation Ac c ess
nRe s t r i c t i o n—Misc ellaneous Trunk
nTr u n k  F l a s h
nTrunk Group  Busy/Warning  Ind ic ation
Delay Interactions
Delays in ATM c ell d elivery affec ts the ATM-PNC or ATM-CES features and  
func tionality listed  in Ta b l e  B - 5
.
Ad d itionally, WAN-PNC c onfig urations (more than one ATM switc h) req uire 
ad d itional delay c onsid erations:
1. Setting  up  an SVC throug h the PNC c an b e d elayed  b y as muc h as 7 s, 
similar to an ISDN trunk.
2. An SVC req uest c an fail, and  this failure may not b e rec eived  for several 
sec ond s.
3. Paths throug h the PNC are not free (however, tariffing  of these resourc es is 
highly variable).
Table B-5. ATM delay interactions
Feature Description
POTS (p lain old telep hone 
servic e)Lets in normal p oint-to-p oint c alls the terminating  sid e d oes not ring  
until an SVC is established  through the WAN.
AAR (Automatic  Alternate 
Rou t in g )
ARS (Automatic  Route 
Selec tion)Route c alls based  on the p referred  (normally the least expensive) 
route available at the time the c all is p lac ed. 
AAR and ARS Overlap  
Sen d in gDetermines that if the c all is to be routed to another switc h over a 
trunk with ISDN overlap  sending, the system seizes the outg oing  
ISDN trunk and starts send ing  dig its while DEFINITY ECS continues 
to collec t (receive) the remaining inc oming  d ig its.
Continued on next page 
						

							DEFINITY ECS Release 8.2 ATM Installation,
Upgrades, and Administration  555-233-124  Issue 1
April 2000
ATM Switch Feature Interactions 
B-12 Delay Interactions 
B
AAR and ARS Partitioning Manag es g eograp hic ally dispersed  EPNs.
Agent Call Handling Allows you to ad minister func tions that Automatic  Call Distrib ution 
(ACD) ag ents use to answer and  p roc ess ACD c alls. Automatic  
answering  (zip tone) c alls are also affected  b y SVC setup  d elays and  
failures.
Alternate Operations 
Sup p or t  Sys te m A l ar m  
N um b er  ( OSSA )Allows you to estab lish a second  numb er for the switc h to c all when 
an alarmab le event oc curs. This feature is affec ted  by SVC setup 
d elays and  failures.
Answer Detec tion Detects when the c alled  party answers a c all for call-d etail record ing . 
If the customer p rovisions Answer Supervision b y Time-out, then c alls 
are affec ted b y SVC setup  delays and  failures. 
Attendant Auto-Manual 
SplittingAllows the attend ant to announc e a call or c onsult privately with the 
c alled p arty without b eing  heard  b y the c alling  p arty on the c all. This 
feature is affec ted  b y SVC setup  delays and  failures.
Attendant Bac kup Alerting Allows other system users to p ick up  attendant c alls when the 
attend ant is unable to do so. This feature p rovid es b oth aud ib le and  
visual alerting to bac kup stations when the attendant q ueue reaches 
its q ueue warning  level. When the q ueue drop s b elow the q ueue 
warning  level, alerting  stops. This feature is affected b y SVC setup  
d elays and  failures for the c alls that are pic ked  up  by other system 
users.
Attendant Direct Trunk 
Group  SelectionAllows the attend ant to acc ess an id le outg oing  trunk. This feature is 
affec ted b y SVC setup  delays and  failures if trunk is on another EPN.
Attendant Intrusion Allows an attend ant to intrud e on an existing  c all to offer a new c all or 
messag e to the intrud ed p arty. This feature is affec ted b y SVC setup  
d elays and  failures.
Attendant Overrid e of 
Diversion FeaturesAllows an attend ant to b yp ass call-d iversion features invoked b y and  
associated  with a d ialed  extension. This feature is affec ted  b y SVC 
setup  delays and  failures.
Attendant Rec all Allows voic e-terminal users on a 2-p arty c all or on an attend ant 
c onferenc e c all held  on the c onsole to rec all the attend ant for 
assistanc e. This feature is affec ted  b y SVC setup  d elays and  failures.
Attendant Serial Calling Enables the attend ant to transfer trunk c alls that return to the same 
attend ant after the c alled p arty hang s up . This feature is affected b y 
SVC setup  d elays and failures.
Aud io Information 
Exc hange (AUDIX) 
Interfac eIs affec ted b y SVC setup  d elays and  failures.
Auto Start and  Dont Split Allows the attend ant to initiate a c all b y p ressing  any key on the 
keyp ad  without having  to first p ress Start. No effect.
Table B-5. ATM delay interactions — Continued
Feature Description
Continued on next page 
						

							DEFINITY ECS Release 8.2 ATM Installation,
Upgrades, and Administration  555-233-124  Issue 1
April 2000
ATM Switch Feature Interactions 
B-13 Delay Interactions 
B
Automatic  Call Distribution 
(ACDAllows incoming c alls to connec t automatic ally to spec ific sp lits. This 
feature is affec ted  b y SVC setup  delays and  failures.
Automatic  Callb ac k (ACB) Allows internal users who p lac ed a call to a busy or unanswered 
internal voice terminal to b e c alled b ack automatically when the 
c alled voic e terminal b ecomes availab le. This feature is affected b y 
SVC setup  d elays and failures.
Automatic  Inc oming  Call 
Disp layAllows the system to p rovide information ab out an inc oming  c all when 
the c alled p arty is ac tive on a call. This feature is affec ted  by SVC 
setup  delays and  failures.
Automatic  Transmission 
Measurement System 
(ATMS)Measures transmission p erformance for voice and  data trunk 
fac ilities. This is affected  b y ATM-WAN p rob lems.
Automatic  Wakeup Allows attend ants, front d esk users, and  g uests to p lac e an automatic  
wakeup  call to a certain extension at a later time. This feature is 
affec ted b y SVC setup  delays and  failures.
Brid g ed  Call Ap pearance Allows single-line and multi-ap p earanc e voic e-terminal users to have 
an ap p earanc e of another users p rimary extension number. This 
feature is affec ted  b y SVC setup  delays and  failures.
Busy Verific ation of 
Terminals and  TrunksAllows attend ants and spec ified  multi-ap pearance voice-terminal 
users to make test calls to trunks, voic e terminals, and hunt DDC and 
UCD groups.This feature is affected b y SVC setup  d elays and 
failures.
Call Coverag e Provid es automatic red irection of c alls to alternate answering  
p ositions in a Call Coverage p ath. This feature is affec ted b y SVC 
setup  delays and  failures.
Call Detail Rec ording 
(CDR)Collec ts d etailed information ab out all inc oming  and  outg oing  c alls on 
sp ec ified trunk groups and , if you use intraswitc h CDR, ab out calls 
b etween desig nated extensions on the switc h. No effec t.
Call Forward ing Allows users to red irec t calls to d esig nated  d estinations. The feature 
is affec ted  b y SVC setup  delays and  failures.
Call Park Allows users to p ut a c all on hold  and then retrieve the c all from any 
other voic e terminal within the system. This feature is affected  b y SVC 
setup  delays and  failures.
Call Pic kup Allows a voice-terminal user to answer c alls that alert other extension 
numb ers within the users sp ecified  call p ic kup  g roup . This feature is 
affec ted b y SVC setup  delays and  failures.
Call Promp ting Uses sp ec ialized  vector c ommand s to p rocess inc oming  c alls based  
on information collec ted  from the c aller or from an ISDN-PRI 
messag e. This feature is affec ted  b y SVC setup  d elays and  failures.
Table B-5. ATM delay interactions — Continued
Feature Description
Continued on next page 
						

							DEFINITY ECS Release 8.2 ATM Installation,
Upgrades, and Administration  555-233-124  Issue 1
April 2000
ATM Switch Feature Interactions 
B-14 Delay Interactions 
B
Call Vec toring Processes inc oming  and  internal c alls ac c ord ing  to a prog rammed  
set of c ommand s. This feature is affected  b y SVC setup  d elays and 
failures.
Call Waiting  Termination Notifies a user with a sing le-line telep hone who is ac tive on one c all 
that a second c all is waiting . This feature is affec ted  b y SVC setup  
d elays and  failures.
Centralized  Attend ant 
Servic e (CAS)Allows attend ants in a p rivate network of switc hing  systems to b e 
c onc entrated  at a central or main loc ation. Attendant answer times 
are affec ted b y d elays and  failures.
Cod e Calling  Ac c ess Allows attend ants, voic e-terminal users, and  tie-trunk users to pag e 
with c od ed  chime signals. This feature is affec ted  b y SVC setup  
d elays and  failures.
Conference Attend ant Allows the attend ant to set up a conferenc e c all for as many as 6 
c onferees, inc lud ing  the attend ant. This feature is affec ted  by SVC 
setup  delays and  failures.
Conferenc e Terminal Allows multi-ap p earanc e voic e-terminal users to make 6-p arty 
c onferenc e c alls without attend ant assistanc e. This feature is affec ted 
by SVC setup delays and failures.
Consult Allows a c overing user, after answering  a c overag e c all, to call the 
p rinc ipal (called p arty) for p rivate consultation. This feature is 
affec ted b y SVC setup  delays and  failures. 
Table B-5. ATM delay interactions — Continued
Feature Description
Continued on next page 
						

							DEFINITY ECS Release 8.2 ATM Installation,
Upgrades, and Administration  555-233-124  Issue 1
April 2000
ATM Switch Feature Interactions 
B-15 Delay Interactions 
B
DCS Alp hanumeric  
Disp lay for TerminalsAllows calls to or from alp hanumeric -disp lay terminals to have 
transp arency for call-related d ata. No imp act for all of DCS features.
nDCS Attend ant Control of Trunk Group  Acc ess 
nDCS Attend ant Direc t Trunk Group  Selec tion 
nDCS Attend ant Display 
nDCS Automatic  Callb ac k 
nDCS Automatic  Circ uit Assuranc e 
nDCS Busy Verific ation of Terminals and  Trunks 
nDCS Call Coverag e 
nDCS Call Forward ing  
nDCS Call Waiting  
nDCS Distinc tive Ring ing  
nDCS Leave Word  Calling  
nDCS Multiapp earance Conferenc e/Transfer 
nDCS Over ISDN-PRI D-c hannel 
nDCS Trunk Group  Busy/Warning  Ind ic ation 
Do Not Disturb Allows guests, attendants, and  authorized front-d esk voice-terminal 
users (those with c onsole p ermission) to req uest that no c alls, other 
than p riority c alls, terminate at a p artic ular extension until a sp ec ified  
time. Affected  by Time-of-Day issues.
Emerg ency Ac c ess to the 
AttendantAlerts an attend ant if a station remains off-hook for more than the 
ad ministered p eriod  of time. This feature is affected  by SVC setup 
d elays and  failures.
Exp ert Ag ent Selec tion Routes incoming Automatic Call Distribution (ACD) c alls to the ag ent 
b est q ualified  to handle the c all.This feature is affected  b y SVC setup  
d elays and  failures.
Fac ility Test Calls Allows you to test spec ific trunks, DTMF rec eivers, time slots, and  
system tones from a phone. This feature is affected b y SVC setup  
d elays and  failures. 
Generalized  Route 
Selec tionProvid es voic e and d ata c all-routing  c apab ilities. This may b e used  
for routing  to EPNs when knowledg e of the WAN b ehavior is 
availab le.
Go to Cover Allows users who call another internal extension to send  the c all 
directly to coverage. This feature is affected by SVC setup delays and 
failures.
Table B-5. ATM delay interactions — Continued
Feature Description
Continued on next page 
						

							DEFINITY ECS Release 8.2 ATM Installation,
Upgrades, and Administration  555-233-124  Issue 1
April 2000
ATM Switch Feature Interactions 
B-16 Delay Interactions 
B
Group  Pag ing  - Allows a user to make announcements to g roup s of stations. This 
feature is affec ted  b y SVC setup  delays and  failures.
Hot Line Servic e  Allows sing le-line voic e terminal users, b y simp ly lifting  the hand set, 
to automatic ally p lace a c all to a preassig ned  destination (extension, 
p ub lic  or p rivate network telephone number, or feature acc ess cod e). 
This feature is affec ted b y SVC setup  d elays and  failures. 
Hunt Group s  Hand le multip le calls simultaneously to a sing le p hone numb er. This 
feature is affec ted  b y SVC setup  delays and  failures.
Inb ound  Call Management Allows you to integ rate DEFINITY features with host-ap plication 
p rocessing  and  routing , and  automate d elivery of c aller information to 
ag ents d isplays. This feature is affec ted  b y SVC setup  delays and  
failures.
Intercep t Treatment  Provid es an interc ep t tone or a record ed  announcement or routes the 
c all to an attend ant for assistanc e when c alls c annot be c omp leted  or 
when use of a feature is d enied. This feature is affec ted  b y SVC setup  
d elays and  failures.
Intercom  Automatic Provid es a talking  p ath b etween two voic e-terminal users. This 
feature is affec ted  b y SVC setup  delays and  failures.
Intercom  Dial Allows multiap p earanc e voic e-terminal users to g ain rap id  acc ess to 
other voice-terminal users within an ad ministered g roup .This feature 
is affec ted  b y SVC setup  delays and  failures.
Internal Automatic  Answer Provid es convenient hands-free answering  of internal calls to some 
voic e-terminal users on most multifunc tion stations with a 
sp eakerp hone or a head phone. This feature is affec ted  b y SVC setup 
d elays and  failures.
Inter-PBX Attend ant 
Servic e (IAS)Allows attend ants for multip le b ranches to b e concentrated  at a main 
location. Inc oming  trunk calls to the b ranch, as well as 
attend ant-seeking  voice-terminal c alls, route over tie trunks to the 
main loc ation. This feature may b e affec ted  b y SVC setup  d elays and  
failures.
Intraflow and  Interflow Allows you to red irec t ACD c alls from one sp lit to another sp lit when 
the sp lits are not vec tor-c ontrolled . This feature is affected  b y SVC 
setup  delays and  failures.
Look-Ahead  Routing   Provid es an efficient way to use trunking  fac ilities. This feature is 
affec ted b y SVC setup  delays and  failures.
Loud sp eaker Pag ing  
Acc ess Loud speaker Paging Ac cess p rovid es attend ants and  voic e-terminal 
users dial acc ess to voice-p ag ing  eq uip ment. This feature is affec ted  
by SVC setup delays and failures.
Malic ious Call Trac e Allows you to trac e malic ious c alls.  No effec t.
Table B-5. ATM delay interactions — Continued
Feature Description
Continued on next page 
						

							DEFINITY ECS Release 8.2 ATM Installation,
Upgrades, and Administration  555-233-124  Issue 1
April 2000
ATM Switch Feature Interactions 
B-17 Delay Interactions 
B
Manual Messag e Waiting Enables multi-ap p earanc e voice-terminal users to p ress a d esig nated  
b utton on their own terminals and  lig ht the Manual Messag e Waiting  
b utton lamp  at another multi-app earance voice terminal. No effec t.
Manual Orig inating  Line 
Ser v ic eConnec ts single-line voice-terminal users to the attend ant 
automatically when a user lifts the hand set. This feature is affected  b y 
SVC setup  d elays and failures. 
Messag ing  Server 
Interfac eMessag ing  Server (MS) interfac e p rovid es MS-b ased features to the 
system. This feature is affec ted  b y SVC setup  delays and  failures.
Multimed ia Call Hand ling  
(MMCH)Allows you to ad minister a non-BRI voic e terminal and  a multimed ia 
end point as a multimed ia c omp lex. This feature is affec ted  by SVC 
setup  delays and  failures.
Multip le Call Hand ling  
(MCH)Allows ag ents to rec eive an ACD c all while other typ es of calls are 
alerting , ac tive, or on hold. This feature is affec ted  b y SVC setup  
d elays and  failures.
Music -on-Hold  Acc ess Automatic ally p rovid es music , silenc e, or tone to a c aller. This feature 
is affec ted  b y SVC setup  delays and  failures.
Nig ht Servic e  Same as other hunt group and trunk features.
PC Interface  Is part of the PC/PBX connec tion, the PC/PBX p latforms, and  
PC/ISDN platform p rod uct family. None of these features are affected.
Prop erty Manag ement 
System Interfac eProvid es a c ommunic ations link b etween the switc h and  a 
c ustomer-owned PMS. Interfac e to PMS system is affec ted  b y SVC 
setup  delays and  failures.
Pub lic  Network Call 
Pri o r it yProvid es c all retention, forc ed  disc onnect, intrusion, mod e-of-release 
c ontrol, and  rering to switches on p ub lic  networks. No effect.
QSIG Provides c omp lianc e to the ISO ISDN p rivate-networking  
sp ec ific ations. Similar effec t as DCS
nQSIG Call Forward ing  (Diversion) 
nQSIG Call Transfer 
nQSIG Name and  Number Identification
nQSIG Path Rep lac ement (ANF-PR)
nQSIG Transit Counter (ANF-TC)
Rec all Sig naling Allows the user of an analog station to p lac e a call on hold , use the 
voic e terminal for other c all purp oses, and  then return to the orig inal 
c all. This feature is affected  b y SVC setup  d elays and failures.
Rec orded  Announcement Provid es an announcement to c allers und er a variety of 
c ircumstanc es. This feature is affec ted  b y SVC setup  delays and  
failures.
Table B-5. ATM delay interactions — Continued
Feature Description
Continued on next page 
						

							DEFINITY ECS Release 8.2 ATM Installation,
Upgrades, and Administration  555-233-124  Issue 1
April 2000
ATM Switch Feature Interactions 
B-18 Delay Interactions 
B
Rec ord ed  Telep hone 
Dic tation Ac cessPermits voic e-terminal users, inc lud ing  Remote Ac cess and  inc oming  
tie-trunk users, to acc ess d ictation eq uip ment. No effec t if user waits 
for sig nal.
Red irec tion on No Answer  Red irec ts a ring ing  ACD sp lit or skill c all or Direc t Ag ent Call after an 
ad ministered numb er of rings. It will have an effec t if WAN-PNC 
d elays ring ing .
Ring b ac k Queuing Plac es outg oing  c alls in an ord ered  queue (first-in, first-out) when all 
trunks are b usy. The voice-terminal user is automatically called b ack 
when a trunk b ec omes available. This feature is affec ted  b y SVC 
setup  delays and  failures.
Send  All Calls  Allows users to temp orarily d irec t all inc oming  c alls to c overag e 
reg ard less of the assigned c all-coverage red irec tion criteria. The 
forwarded  phone is affected b y d elays.
Servic e Observing Allows a spec ified  user, suc h as a sup ervisor, to ob serve or monitor 
another users calls. No effec t.
Station Hunting Routes c alls mad e to a b usy station d own a c hain of stations until one 
is found  that is not ac tive. This feature is affected  b y SVC setup  
d elays and  failures.
Temporary Bridged 
App earanceAllows multi-ap p earanc e voic e terminal users in a terminating  
extension g roup  (TEG) or personal c entral office line (PCOL) g roup  to 
b rid ge onto an existing g roup  c all. This feature is affec ted  b y SVC 
setup  delays and  failures.
Terminating  Extension 
Group  Allows an inc oming  call to ring  as many as 4 voic e terminals at one 
time. This feature is affected b y SVC setup  d elays and failures.
Time of Day Routing   Provid es the most ec onomical routing  of ARS and AAR calls. This 
feature is affec ted  b y d ifferent time zones.
Transfer  Allows voic e-terminal users to transfer trunk or internal c alls to other 
voic e terminals or trunks without attend ant assistanc e. This feature is 
affec ted b y SVC setup  delays and  failures.
Transfer  Outg oing Trunk 
to Outg oing  TrunkPermits a c ontrolling  p arty (suc h as a station user or attend ant) to 
initiate two or more outg oing trunk calls and  then c onnec t the trunks. 
This feature is affec ted b y SVC setup  d elays and  failures.
Trunk-to-Trunk Transfer  Allows the attend ant or voic e-terminal user to c onnec t an inc oming  
trunk call to an outgoing  trunk. This feature is affec ted  b y SVC setup  
d elays and  failures.
Uniform Dial Plan  Provid es a c ommon 4- or 5-dig it d ial plan (sp ecified  in the Dial Plan 
Rec ord ) that can b e shared  among  a g roup  of switches. No effec t.
Table B-5. ATM delay interactions — Continued
Feature Description
Continued on next page