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Lucent Technologies Definity Release 8.2 Atm Installation Manual
Lucent Technologies Definity Release 8.2 Atm Installation Manual
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DEFINITY ECS Release 8.2 ATM Installation, Upgrades, and Administration 555-233-124 Issue 1 April 2000 Troubleshooting 6-17 Troubleshooting ATM-PNC 6 nTroubleshooting interoperability—Provides guid elines for troub leshooting nPhysical connections nAdministration nTN2305/TN2306 circuit pack nATM signaling architecture nUnusual ATM trouble conditions—Desc rib es d iffic ult-to-d iag nose failure mod es in the DEFINITY ECS and ATM switc h c omb inations. nDEFINITY ECS ATM-PNC troubleshooting commands—Desc rib es the following sp ec ific troub leshooting c ommands: nchange/display atm pnc-pairs nlist measurements atm pnc-latency Inspecting LEDs To g et a hig h-level status of the system, ob serve the LEDs on the TN2305/TN2306 ATM interfac e c irc uit p ac ks and the ATM switc h. For information on interpreting the LEDs on the ATM switc h, refer to your switc h’s q uic k referenc e g uid e. For information on interp reting the LEDs on the TN2305/TN2306 c irc uit p ac ks, refer to the following b ook: nDEFINITY Enterp rise Communic ations Server Release 8 Maintenanc e for R8 r Troubleshooting synchronization (400A only) Connected through an ICSU To troub leshoot 400A sync hronization p rob lems in systems where the sync hronization sig nal c onnec ts throug h an ICSU, follow the p roc ed ures in Table 6-7. Table 6-7. Troubleshooting 400A synchronization (through an ICSU) ÖStep Action Description 1. Check all c onnections If the LEDs on the DS1 circ uit p ac k indic ate an error c ond ition, or any of the tests assoc iated with testing the DS1 circ uit p ack fails, recheck all cab les, c onnec tors, and the splitter connection to the b ack of the DS1 c irc uit p ac k. 2. Test the circ uit pac k Test the c irc uit pac k (test board UUCSS). If the tests pass, g o to step 14 (release). If a test fails, c ontinue with step 3. Continued on next page
DEFINITY ECS Release 8.2 ATM Installation, Upgrades, and Administration 555-233-124 Issue 1 April 2000 Troubleshooting 6-18 Troubleshooting ATM-PNC 6 3. Reseat c ircuit p ack Reseat the DS1 c ircuit p ack. 4. Retest the circuit packRep eat the test (test board UUCSS). If Tests 138 throug h 145 p ass, g o to step 14 (release). If any test fails, go to step 5. 5. Busyout the DS1 circuit packTo supp ress alarms on the DS1 circ uit p ac k, type busyout board UUCSS and press En te r. 6. Remove ICSU Remove the ICSU mod ule from the sp litter. 7. Remove sp litter Remove the sp litter from the DS1 circuit p ac k. 8. Put ICSU d irec tly on DS1 circuit packReconnec t the ICSU mod ule d irec tly to the b ac k of the DS1 c irc uit p ac k (without the splitter) and reseat the DS1 circuit pack. After ap proximately 30 sec ond s the DS1 Status LEDs should exting uish, leaving only the g reen Status 3 LED on steady. 9. Test the circ uit pac k Test the c irc uit pac k (test board UUCSS) and verify that the DS1 c irc uit p ac k p asses Tests 138 throug h 145. If any one of Test 138 throug h 145 fails, follow the repair p roc ed ures listed in DEFINITY ECS Maintenance for R8r. 10. Rep lac e splitter If the tests pass, replace the sp litter onto the b ac k of the DS1 c irc uit p ac k. 11. Reseat the c ircuit packReseat the DS1 c irc uit p ac k and c hec k the Amp henol c onnec tors, making sure they are seated p rop erly. 12. Test the circ uit pac k Test the c irc uit pac k (test board UUCSS) and verify that the DS1 c irc uit p ac k p asses Tests 138 throug h 145. If any one of Test 138 throug h 145 fails, follow the repair p roc ed ures listed in DEFINITY ECS Maintenanc e for R8r or rep lac e the sp litter. 13. Escalate if nec essary If the ICSU tests OK, g o to step 14. If step 12 still fails, esc alate to Tier 3 or rep lace the sp litter. 14. Release the c irc uit packRelease the DS1 circuit p ack (release board UUCSS). 15. Verify ac tive sync hronization sourc eVerify that the d esig nated DS1 circuit p ac k is now the ac tive sync sourc e (status synchronization). Table 6-7. Troubleshooting 400A synchronization (through an ICSU) — Continued ÖStep Action Description Continued on next page
DEFINITY ECS Release 8.2 ATM Installation, Upgrades, and Administration 555-233-124 Issue 1 April 2000 Troubleshooting 6-19 Troubleshooting ATM-PNC 6 Connected through a DSU/CSU To troub leshoot sync hronization p rob lems in systems where the sync hronization sig nal c onnec ts throug h a Data Servic e Unit (DSU) or Channel Servic e Unit (CSU), follow the p roc ed ures in Table 6-8 . Use this tab le if the nDTE or RLB loop b ac k tests fail nCSU or DSU/CSU d oes not return to normal servic e Table 6-8. Troubleshooting 400A T1 synchronization (through a DSU/CSU) ÖStep Action Description 1. If DSU/CSU d oes not g o bac k to normal op erationVerify that the current line c ompensation setting s on the DS1 c irc uit p ac k (change board) match the DTE eq ualization settings of the CSU or DSU/CSU for the length of c able: 2. Go throug h read out step sOn the 316X CSU or DSU/CSU, p ress the d oub le-up arrow. 3. ContinuePress the b utton und er the “ Config ” read out 4. Continue Press the b utton und er the “ Ac tiv.” read out 5. Continue Press the b utton und er the “ Ed it.” read out 6. Continue Press the b utton und er the “ DTE.” readout 7. Continue Press the b utton und er the “ Next” read out until “ Eq ualization” d isp lays. The top line of the d isp lay shows the c urrent setting s. 8. Verify settings If these settings do not ag ree with the DS1 ad ministration (step 1), enter the c orrect setting s and retest. If the test still fails, c ontinue. 9. Inc rease eq ualization setting sIncrease the eq ualization setting s on the CSU or DSU/CSU b y one value. 10. Go throug h read out step sPress the rig ht-arrow b utton until “ Value” d isplays. For examp le, if 0 through 133 disp lays, go to 133 through 266, and so on. 11. Continue Press the d oub le-up arrow. 12. Continue Press the b utton und er the “ Yes” read out when asked to save op tions. 13. Continue Press the b utton und er the “ Ac tive” read out when asked where to save the op tions. “Command Comp lete” d isp lays. 14. Retest Retest Continued on next page
DEFINITY ECS Release 8.2 ATM Installation, Upgrades, and Administration 555-233-124 Issue 1 April 2000 Troubleshooting 6-20 Troubleshooting ATM-PNC 6 15. If the 316X CSU or DSU/CSU fails the DTE or RLB loop bac k testsRemove the H600-307 DS1 cab le from the sp litter and the splitter from the DS1 c irc uit pac k 16. Remove sp litter Remove the sp litter from the DS1 circuit p ac k 17. Rec onnec t the c ab le Reconnec t the H600-307 c ab le d irectly to the DS1 circ uit pack After ab out 30 s, all the alarm LEDs on the 316X DSU/CSU should go out. If the alarm LEDs on the 316X CSU or DSU/CSU d o not g o out, g o to step 19. 18. Test circ uit pac k Test the DS1 c irc uit p ac k (test board UUCSS). If any one of Test 138 throug h 145 fails, follow the repair p roc ed ures listed in DEFINITY ECS Maintenance for R8r. 19. Check for errors Wait 15 minutes and c heck that the list measurements ds1 summary UUCSS rep ort is free of any errors. Use Table 3-6 to help interp ret the rep ort. 20. Rep lac e the splitter If the alarm LEDs on the 316X are not lit, rep lac e the splitter. If the sp litter has alread y b een rep lac ed , escalate to Tier 3. 21. Test the DS1 c irc uit packIf the alarm LEDs on the 316X exting uish with the new splitter installed , p erform a test board UUCSS and press Enter and verify that the DS1 circuit pac k p asses tests 138 throug h 145. If any one of Test 138 throug h 145 fails, follow the repair p roc ed ures listed in DEFINITY ECS Maintenance for R8r. 22. Chec k error rep ort Wait 15 minutes and p erform a list measurements ds1 summary UUCSS and verify that the DS1 circ uit p ac k is free of errors. Use Table 3-6 to help interp ret the report. 23. Release c irc uit pac k If there are no errors in step 22, release the DS1 c irc uit pack (release board UUCSS). 24. If the alarm LEDs on the 316X fail to go outReseat the DS1 c irc uit p ac k. 25. Escalate if nec essary If step 24 still fails, esc alate to Tier 3 Table 6-8. Troubleshooting 400A T1 synchronization (through a DSU/CSU) — Continued ÖStep Action Description Continued on next page
DEFINITY ECS Release 8.2 ATM Installation, Upgrades, and Administration 555-233-124 Issue 1 April 2000 Troubleshooting 6-21 Troubleshooting ATM-PNC 6 Troubleshooting synchronization (401A/402A/403A) To troub leshoot 401A/402A/403A sync hronization p rob lems, follow the p roc ed ures in Table 6-9 . Table 6-9. Troubleshooting 401A/402A/403A synchronization ÖStep Action Description 1. Check all c onnections If the LEDs on the DS1 circ uit p ac k indic ate an error c ond ition, or any of the tests assoc iated with testing the DS1 circ uit p ack fails, recheck all cab les, c onnec tors, and the splitter connection to the b ack of the DS1 c irc uit p ac k. 2. Test the circ uit pac k Test the c irc uit pac k (test board UUCSS). If the tests pass, g o to step 13 (release). If a test fails, c ontinue with step 3. 3. Reseat c ircuit p ack Reseat the DS1 c ircuit p ack. 4. Retest the circuit packRep eat the test (test board UUCSS). If Tests 138 throug h 145 p ass, g o to step 13 (release). If any test fails, go to step 5. 5. Busyout the DS1 circuit packTo supp ress alarms on the DS1 circ uit p ac k, type busyout board UUCSS and press En te r. 6. Remove sp litter Remove the sp litter from the DS1 circuit p ac k. 7. Connec t c able d irec tly on DS1 c irc uit packReconnec t the c ab le d irectly to the b ac k of the DS1 c irc uit p ack (without the sp litter) and reseat the DS1 circ uit p ac k. After ap proximately 30 sec ond s the DS1 Status LEDs should exting uish, leaving only the g reen Status 3 LED on steady. 8. Test the circ uit pac k Test the c irc uit pac k (test board UUCSS) and verify that the DS1 c irc uit p ac k p asses Tests 138 throug h 145. If any one of Test 138 throug h 145 fails, follow the repair p roc ed ures listed in DEFINITY ECS Maintenance for R8r. 9. Rep lac e splitter If the tests pass, replace the sp litter onto the b ac k of the DS1 c irc uit p ac k. 10. Reseat the c ircuit packReseat the DS1 c irc uit p ac k and c hec k the Amp henol c onnec tors, making sure they are seated p rop erly. 11. Test the circ uit pac k Test the c irc uit pac k (test board UUCSS) and verify that the DS1 c irc uit p ac k p asses Tests 138 throug h 145. If any one of Test 138 throug h 145 fails, follow the repair p roc ed ures listed in DEFINITY ECS Maintenanc e for R8r or rep lac e the sp litter. Continued on next page
DEFINITY ECS Release 8.2 ATM Installation, Upgrades, and Administration 555-233-124 Issue 1 April 2000 Troubleshooting 6-22 Troubleshooting ATM-PNC 6 Troubleshooting interoperability This sec tion c overs the following ATM interop erab ility top ic s: nPhysical connections—Chec ks for c orrec t ATM installation and configuration nAdministration—Chec ks for c orrec t DEFINITY ECS and ATM switc h ad ministration nTN2305/TN2306 circuit pack—Chec ks LED status, c irc uit p ac k insertion, and d emand tests nATM signaling architecture—Chec ks the interop erab ility b etween the DEFINITY ECS switc h and the ATM switc h Bec ause Luc ent offers a variety of ATM switc hes, this d isc ussion sug g ests g eneral rather than sp ec ific d iag nostic s. Physical connections Has the ATM switch been installed and configured correctly? Diagnostics nIs the ATM switc h powered up ? nIf you are ad ministering the ATM switc h throug h a loc ally attac hed c onsole, is there a loc al c onsole terminal c onnec ted to the c onsole p ort on the ATM switc h p roc essor c irc uit p ac k with the c orrec tly p inned RS232 serial c able? nIf you are administering the ATM switc h throug h telnet over the Ethernet, is there an Ethernet d rop p lug g ed into the Ethernet p ort on the ATM switc h p roc essor b oard ? (Note that a few ATM switc h c ommand s are only p ermitted over the loc al c onsole terminal.) 12. Escalate if nec essary If the DS1 circuit p ack tests OK, g o to step 13. If step 11 still fails, esc alate to Tier 3 or rep lace the sp litter. 13. Release the c irc uit packRelease the DS1 circuit p ack (release board UUCSS). 14. Verify ac tive sync hronization sourc eVerify that the d esig nated DS1 circuit p ac k is now the ac tive sync sourc e (status synchronization). Table 6-9. Troubleshooting 401A/402A/403A synchronization — Continued ÖStep Action Description Continued on next page
DEFINITY ECS Release 8.2 ATM Installation, Upgrades, and Administration 555-233-124 Issue 1 April 2000 Troubleshooting 6-23 Troubleshooting ATM-PNC 6 nHas the ATM switc h b een b ooted using either a reset b utton or b y turning the p ower off then on ag ain? nDid the ATM switc h g o throug h a normal p ower up seq uenc e, inc luding testing all of the LEDs? nAre any ATM switc h FAULT LEDs lit? nAre the remaining ATM switc h LEDs in a normal state? nCan you log into the ATM switc h c onsole using the d iagnostic ac c ount from the loc al c onsole terminal or throug h telnet? If so, c hec k the system status a. If the c ustomer is p rovid ing an Ethernet c onnec tion to the ATM switc h, d oes the Ethernet IP address field have the customer-provided Internet address? NOTE: You mig ht not b e able to administer the ATM switc h throug h a telnet c onnec tion over the Ethernet, b ut if you are ab le to, make sure the Ethernet ad dress is c orrec t. b . If the c ustomer is p rovid ing an Ethernet c onnec tion to the ATM switc h, d oes the Ethernet IP mask field have the customer-p rovid ed mask (typ ically something like 255.255.255.0 , althoug h other values are valid )? c . If the c ustomer is p rovid ing an Ethernet c onnec tion to the ATM switc h, d oes the IP default router field have the customer-provided Internet address? d . If the c ustomer is p rovid ing an Ethernet c onnec tion to the ATM switc h and intend s to up load to or d ownload from a TFTP server, d oes the TFTP server field have the c ustomer-p rovided Internet address? e. Does the ATM address field have the c orrec t network prefix (the first 13 b ytes)? Administration Ad ministration must b e c orrec t for b oth the DEFINITY ECS and ATM switc hes. DEFINITY ECS switch administration AT M - P N C . I s D EFI N I TY EC S ATM - PN C a d m in is t e re d c o rre c t l y? 1. Type list atm pnc and press En t e r. The c ab inet, c arrier and slot p ositions of eac h ad ministered TN2305/TN2306 c irc uit pac k d isp lay is as shown in Figure 6-3 . Ensure that eac h c irc uit p ac k’s p hysic al loc ation matc hes the display.
DEFINITY ECS Release 8.2 ATM Installation,
Upgrades, and Administration 555-233-124 Issue 1
April 2000
Troubleshooting
6-24 Troubleshooting ATM-PNC
6
Screen 6-3. Screen output for list atm pnc command
Alternatively, typ e list configuration
UUC and press En t e r (noncontrol
c ab inets) to c onfirm the PPN and EPN c irc uit p ac k loc ations and c orrec t
insertion.
2. Type status pnc
and p ress
En t e r. This d isp lay tells you whic h
TN2305/TN2306 c irc uit p ac k is ac tive in a d uplic ated system and how
many alarms (if any) of eac h severity level have been log g ed for the c irc uit
pack. Screen 6-4
shows the outp ut from this c ommand .
Screen 6-4. Screen output for status pnc command
3. Type either list configuration
UUC (for the c arrier in whic h the ATM
interfac e c irc uit p ac ks resid e) or display circuit-packs
cabinet
(nonc ontrol c ab inet) and p ress
En te r. This command tells you in more
d etail what b oard s are in whic h slots in eac h c ab inet and c arrier. Verify
that the TN2305/TN2306s are p hysic ally loc ated in the slots indic ated on
the d isp lay. Screen 6-5
shows the outp ut for the display circuit-packs 1
command; Screen 6-6
shows the outp ut for the display circuit-packs 2
command.
list atm pnc Page 1 SPE A
ATM PNC
PNC A-PNC B-PNC
Connection # LOC LOC
1 01B02
2 02A01
status pnc
PORT NETWORK CONNECTIVITY
Duplicated? no
Software Locked?
Standby Busied?
Standby Refreshed?
Interchange Disabled?
A-PNC B-PNC
Mode: active Mode:
State of Health: functional State of Health:
Inter PN Index: 00.00.00 Inter PN Index:
Major Alarms: 0 Major Alarms:
Minor Alarms: 0 Minor Alarms:
Warning Alarms: 0 Warning Alarms:
DEFINITY ECS Release 8.2 ATM Installation,
Upgrades, and Administration 555-233-124 Issue 1
April 2000
Troubleshooting
6-25 Troubleshooting ATM-PNC
6
Screen 6-5. Screen output for display circuit-packs 1
Screen 6-6. Screen output for circuit-packs 2
4. Type display atm pnc
connection and press En t e r.
display circuit-packs 1
CIRCUIT PACKS
Cabinet: 1 Carrier: A
Cabinet Layout: five-carrier Carrier Type: processor
*** PROCESSOR BOARDS NOT ADMINISTERABLE IN THIS SCREEN ***
CIRCUIT PACKS
Cabinet: 1 Carrier: B
Cabinet Layout: five-carrier Carrier Type: port
Slot Code Sfx Name Slot Code Sfx Name
00: 11: TN464 C DS1 INTERFACE
01: 12: TN464 F DS1 INTERFACE
02: TN2305 ATM PNC EI 13: TN767 F DS1 INTERFACE
03: 14: TN767 C DS1 INTERFACE
04: TN754 C DIGITAL LINE 15: TN760 D TIE TRUNK
05: TN746 B ANALOG LINE 16: TN760 D TIE TRUNK
06: TN753 DID TRUNK 17:
07: TN771 D MAINTENANCE/TEST 18:
08: TN747 B CO TRUNK 19:
09: TN556 B BRI LINE 20:
10: TN767 C DS1 INTERFACE
# indicates circuit pack conflict.
display circuit-packs 2
CIRCUIT PACKS
Cabinet: 2 Carrier: A
Cabinet Layout: single-carrier-stack Carrier Type: expansion-control
Slot Code Sfx Name Slot Code Sfx Name
11: TN746 B ANALOG LINE
01: TN2305 ATM PNC EI 12:
02: 13:
03: 14:
04: TN2305 ATM TRUNK 15:
05: 16:
06: 17: TN754 C DIGITAL LINE
07:
08:
09: TN767 E DS1 INTERFACE
10: TN754 B DIGITAL LINE
# indicates circuit pack conflict.
DEFINITY ECS Release 8.2 ATM Installation,
Upgrades, and Administration 555-233-124 Issue 1
April 2000
Troubleshooting
6-26 Troubleshooting ATM-PNC
6
This d isp lay tells you the ATM ad d resses that have b een ad ministered for
eac h TN2305/TN2306. Verify that eac h ATM ad d ress (the c onc atenation of
the 5 d isp layed hexad ec imal field s) is c orrec t and matc h those in the ATM
switc h. Screen 6-7
shows the output for the display atm pnc 1
command;
Screen 6-8
shows the outp ut for the display atm pnc 2
c ommand .
Screen 6-7. Screen output for display atm pnc 1
Screen 6-8. Screen output for display atm pnc 2
Administered with end system identifiers
If the p ort networks are ad dressed using end system identifiers, the
d isp lay looks like Screen 6-9
(p nc 1) and Screen 6-10 (p nc 2).
display atm pnc 1
ATM PNC
Connection Number: 1
Location: 01B02
Name:
Address Format: ICD ATM
AFI: 47
ICD: 0005
HO-DSP: 80FFE1000000F2071B02
ESI: 000000000000
SEL: 00
display atm pnc 2
ATM PNC
Connection Number: 2
Location: 02A01
Name:
Address Format: ICD ATM
AFI: 47
ICD: 0005
HO-DSP: 80FFE1000000F2072A01
ESI: 000000000000
SEL: 00