Lucent Technologies Definity Release 8.2 Atm Installation Manual

							DEFINITY ECS Release 8.2 ATM Installation,
Upgrades, and Administration  555-233-124  Issue 1
April 2000
Administering ATM-PNC and ATM-CES 
5-33 Administering DEFINITY ECS 
5
Screen 5-16. System parameters country-options—screen 1
Screen 5-17. 6400-type terminal parameters
change system-parameters country-options                          Page   1 of   21
                          
                   SYSTEM PARAMETERS COUNTRY-OPTIONS
              Companding Mode: Mu-Law             Base Tone Generator Set: 1
          440Hz PBX-dial Tone? n                440Hz Secondary-dial Tone? n
            Digital Loss Plan: 1
       Analog Ringing Cadence: 1       Set Layer 1 timer T1 to 30 seconds? n
     Analog Line Transmission: 1
 64/84xx Display Character Set? roman
TONE DETECTOR PARAMETERS
          Tone Detection Mode: 6
             Interdigit Pause: short
change terminal-parameters 6400                          Page   1 of   1   SPE A
                          
                      6400-TYPE TERMINAL PARAMETERS
        Default Parameter Set: 1        Customize Parameters? y
 OPTIONS
                 Display Mode:  
     Handset Expander Enabled?  
                       Volume:                                         
 PRIMARY LEVELS
          Voice Transmit (dB): 2.5
  
           Voice Receive (dB): 2.5  
          Voice Transmit (dB):                  Voice Sidetone (dB):      
     Touch Tone Transmit (dB):      
           Voice Receive (dB):             Touch Tone Sidetone (dB):      
 BUILT-IN SPEAKER LEVELS
          Voice Transmit (dB):                   Voice Receive (dB):      
                                           Touch Tone Sidetone (dB):      
 6402 BUILT-IN SPEAKER LEVELS
           Voice Receive (dB):             Touch Tone Sidetone (dB):  
						

							DEFINITY ECS Release 8.2 ATM Installation,
Upgrades, and Administration  555-233-124  Issue 1
April 2000
Administering ATM-PNC and ATM-CES 
5-34 Final Checklist and Test 
5
Final Checklist and Test
After you c omp lete all the ad ministration, you might want to run through a final 
c hec klist and  verify that everything  is working . This sec tion c ontains a final 
installation c hec klist and  a p roc ed ure for testing  the installation.
Use Table 5-13
 to make sure that the switc h ad ministration for b oth the ATM and  
DEFINITY ECS switc hes is c omp lete. Use Table 5-14
 and Table 5-15 to test the 
ATM-PNC and  ATM-CES installations, resp ec tively.
Table 5-13. Final installation checklist
ÖSwitch 
administration What to check How to check
ATM 1. A VPI or VCI is ad ministered  for eac h CES PVC Query ATM switc h
2. Class of servic e is Constant Bit Rate (CBR) Query ATM switc h
3. Quality of Servic e (QoS) is Peak Cell Rate 
(PCR)Query ATM switc h
D EFIN ITY EC S 
switc h1. ATM c irc uit p ac ks inserted  and translated Query DEFINITY ECS (list 
c onfig uration atm)
2. Signaling  g roup  
f o r e a c h  PVCa. Sig naling  group  
id entifier
b. Circuit pack ID
c . VPI/ VC I
d . VC type is PVC
e. D-c hannel p ort 
number 
assig ned 
p rop erly
f. Sig naling  typ e 
(CES) 
administered
g. Minimum 
numb er of 
c hannels 
administered  
(total of 7, at 
least 1 must b e a 
D c hannel)
h. D- and  
B-c hannel-to-p or
t mappingQuery DEFINITY ECS (status 
sig naling  group)
3. PVCs are up Query DEFINITY ECS (status 
sig naling -g roup  n). If 
sig naling  group is in servic e, 
then PVCs are up .
ATM-PNC 1. ATM c irc uit p ac ks installed and  translated Query DEFINITY ECS
Continued on next page 
						

							DEFINITY ECS Release 8.2 ATM Installation,
Upgrades, and Administration  555-233-124  Issue 1
April 2000
Administering ATM-PNC and ATM-CES 
5-35 Final Checklist and Test 
5
2. ATM add resses are c orrec t Query DEFINITY ECS
3. EALs are up Query DEFINITY ECS (list 
system link)
Table 5-14. ATM-PNC installation test procedure
ÖWhat to check How to check How to fix
1. Chec k SONET/SDH layer 
for status and  alarms.Query alarms and  hard ware 
log s
2. Chec k the LEDs on the 
ATM circuit packsRefer to the maintenanc e book 
for d esc rip tions of the LEDs, 
their flash rates, and  the 
c ond itions indic ated.
3. Ensure that Exp ansion 
Arc hang el Links (EAL) are 
established  to the EPNsOn the DEFINITY ECS ac c ess 
terminal, typ e list system link
 
and  p ress Enter.
nIf the EAL is not up , c hec k 
the ATM add ress for that 
TN2305/TN2306 p ort 
network (list atm-pnc
, then 
display atm-pnc 
n).
nIf the ATM ad d ress is 
inc orrec t, enter the c orrec t 
ATM add ress (change 
atm-pnc
 
n) and  retest.
4. Plac e test c all to any EPN 
remoted  throug h the ATM 
network.Dial an ad ministered  numb er on 
a remoted EPN.
5. Verify sync hronization Query ATM switc h to make sure 
it is in “ loc ked ” state
Continued on next page
Table 5-13.Final installation checklist — Continued
ÖSwitch 
administration What to check How to check
Continued on next page 
						

							DEFINITY ECS Release 8.2 ATM Installation,
Upgrades, and Administration  555-233-124  Issue 1
April 2000
Administering ATM-PNC and ATM-CES 
5-36 Final Checklist and Test 
5
Table 5-15. ATM-CES installation test procedure
ÖWhat to check How to check How to fix
1. Chec k SONET/SDH layer 
for status and  alarms.
2. Chec k the LEDs on the 
ATM circuit packsRefer to the maintenanc e book 
for d esc rip tions of the LEDs, 
their flash rates, and  the 
c ond itions indic ated.
3. Temp orarily d isable any c all 
overflows through 
ad ministration ac ross eac h 
CES trunk g roup .Plac e test c all to any EPN 
remoted  through eac h sig naling 
g roup. Make sure c all 
c omp letes and  has a 2-way talk 
path.
4. Ensure CDR rec ord s 
properly, if enab led
5. Verify that ISDN features 
are working
Continued on next page 
						

							Troubleshooting 
6-1  
6
DEFINITY ECS Release 8.2 ATM Installation,
Upgrades, and Administration  555-233-124  Issue 1
April 2000
6
Troubleshooting
This c hapter p rovid es the following  troub leshooting  information:
nContact information—Lists Luc ent servic e org anizations and  help lines for 
U.S. and  international installations
nAlarms and errors—Lists ATM maintenanc e ob jec ts and the platforms on 
whic h you c an exp ec t alarms and  errors.
nTroubleshooting ATM-CES—Provid es tip s for troubleshooting  DEFINITY 
EC S ATM - C ES i n t e r f a c in g  w i t h  ATM  s w i t c h e s.
nTroubleshooting ATM-PNC—Provides tips for troubleshooting DEFINITY 
EC S ATM - PN C  i n t e r f a c in g  w it h  ATM  sw i t c h e s .
NOTE:
Information on troub leshooting  sp ec ific  ATM switc hes is found  in your ATM 
switc h’s q uic k referenc e g uide. 
						

							DEFINITY ECS Release 8.2 ATM Installation,
Upgrades, and Administration  555-233-124  Issue 1
April 2000
Troubleshooting 
6-2 Contact information 
6
Contact information
Lucent service organizations 
Table 6-1 lists initial c ontac t information for Luc ent Tec hnolog ies’ servic e and  
sup p ort. In c ases where there is troub le and  the c ustomer c annot tell where it 
resid es, c all the Tec hnic al Servic e Org anization (TSO) or Global Strateg ic  
Opp ortunities Division (GSOD) first.
Table 6-1. Lucent service organizations—initial contact information 
Organization Contact information
Tec hnical Service 
Org anization (TSO)
nCustomers: 1-800-242-2121
nTechnicians: 1-800-248-1234
nInternational: Call your local direc t or ind irect c hannel 
partner
nhttp://www.bcs.lucent.com/tech_info/tso
NetCare®  Professional 
Servic es (NPS)n1-800-237-0016
nhttp://www.netcaredata.com
Data networking  tec hnic al 
sup p ortnhttp://www.lucent.com/dns
nDomestic: 1-800-237-0016 (press 0 at the p romp t, then d ial 
extension 73300)
nOutside the USA: 1-813-217-2425.
Lucent ATM switches
Servic es & Solution Delivery 
sup p ort
nhttp://infohub.mt.lucent.com/ (choose Produc t Ind ex)
or
nhttp://ndsspl.lc.lucent.com/netcareservicesrd/ 
documents/ssplans/
DEFINITY ECS switch
Servic es & Solution Delivery 
sup p ortnhttp://www.bcs.lucent.com/solution/support_
plans/#DEFINITY
Glob al Strateg ic  
Op p ortunities (GSO) Divisionnhttp://www-nsod.tsc.bcs.lucent.com
Continued on next page 
						

							DEFINITY ECS Release 8.2 ATM Installation,
Upgrades, and Administration  555-233-124  Issue 1
April 2000
Troubleshooting 
6-3 Alarms and errors 
6
Helplines 
Table 6-2 lists various Help Line org anizations that hand le p ostsale maintenanc e 
and  g eneral usag e questions. 
International customers
nInternational MNC c ustomers c ontac t the RCOE with any p rob lems.
nAll other international c ustomers c ontac t their Channel Partner with any 
problems.
Alarms and errors 
Dep end ing  on the ATM-PNC or ATM-CES ap plic ation and  the DEFINITY ECS 
switc h p latform, Table 6-3
 d esc ribes the ATM maintenanc e ob jec ts and  the 
p latforms on whic h you c an exp ec t alarms and  errors to oc c ur. For sp ec ific  
maintenanc e information refer to one of the following  b ooks:
nDEFINITY Enterp rise Communic ations Server Release 8 Maintenanc e for 
R8 r
nDEFINITY Enterp rise Communic ations Server Release 8 Maintenanc e for 
R8 s i
nDEFINITY Enterp rise Communic ations Server Release 8 Maintenanc e for 
R8 c s i
Table 6-2. Helpline information 
US and Canada
Organization Direct Indirect
BCS Enterp rise DEFINITY Help line 1-800-225-7585 1-800-225-7585
Maintenanc e 1-800-242-2121 
(TSC)1-800-242-2121 
(TSC)
INS Enterp rise Help line 1-800-237-1616 Call d istrib utor or 
maintenanc e p rovid er
Maintenanc e 1-800-237-0016
Provisioning NA 1-800-996-7053 
(WestCon)
GSO
Maintenanc e720-444-9990 720-444-9990
Continued on next page 
						

							DEFINITY ECS Release 8.2 ATM Installation,
Upgrades, and Administration  555-233-124  Issue 1
April 2000
Troubleshooting 
6-4 Alarms and errors 
6
Table 6-3. ATM maintenance objects descriptions   
DEFINITY ECS 
platform
Maintenance
object Description PNC CES r si csi/c
ATM-BCH Monitors the b earer channels 
containing digitized voice and dataXXXX
ATM-DCH Monitors the sig naling  c hannel 
c ontaining  c ontrol messag esXXXX
ATM-EI ATM Exp ansion Interfac e p rovid es 
p ort network c onnectivity b etween 
t h e PPN  an d  th e  EPN ( s) .XX
ATM-INTF ATM Interfac e provid es basic  
maintenanc e (test and  reset) for 
ATM c irc uit p ac ks that have not 
b een ad ministered  as ATM 
Expansion Interfac e (ATM-EI) or 
ATM trunk (ATM-TRK).XXXXX
ATM-NTWK Ind ic ates p roblems with the 
network, primarily signaling, 
including the ATM switc h(es).XX
ATM-SGRP Monitors ATM signaling groups. X X X X
ATM-SYNC Monitors the c ommon reference 
freq uenc y among the DEFINITY 
ECS, the ATM switc h(es), c entral 
offic es (CO), and  customer 
p remise eq uip ment (CPE)XX
ATM-TRK Monitors the ATM c irc uit p ac k when 
ad ministered for trunking .XXXX
EXP- PN
Is resp onsib le for overall 
maintenanc e of an EPNXX
SYS-LINK Monitors system links X X X X
Continued on next page 
						

							DEFINITY ECS Release 8.2 ATM Installation,
Upgrades, and Administration  555-233-124  Issue 1
April 2000
Troubleshooting 
6-5 Troubleshooting ATM-CES 
6
Troubleshooting ATM-CES
Table 6-4 p rovid es a first-level method for troub leshooting  an installation.
The following list provid es tip s for further ATM-CES troubleshooting :
nInspecting LEDs—Desc rib es the p ossib le LED states on the
— TN2305/TN2306 ATM interfac e c irc uit p ac ks
—ATM switch
nTroubleshooting interoperability—Provides guid elines for troub leshooting
—Physical connections
—Administration
—TN2305/TN2306 circuit pack
—ATM signaling architecture
nUnusual ATM trouble conditions—Desc rib es d iffic ult-to-d iag nose failure 
mod es in the DEFINITY ECS and  ATM switc h c omb inations.
nDEFINITY ECS ATM-CES troubleshooting commands—Desc ribes 
sp ec ific  troubleshooting  c ommand s.
Table 6-4. ATM-CES installation troubleshooting checklist
Problem Solution
Is DEFINITY ECS software Release 7 or 
later?Verify that software is Release 7 or later
On System Parameters Maintenanc e 
sc reen
  Is Bus Bridge
 field  set to enab led? ( c s i)
  Is Packet Bus
 field  set to ac tivated? 
(r,si)
  Are EI c irc uit p ac ks TN570Bs or later?Set to c orrec t field
Set to c orrec t field
Verify/rep lac e EI c irc uit p ac ks
All COR, COS, UDP, FRLs, AAR,  and  ARS 
sup port p rop er routingVerify they are all set c orrec tly 
						

							DEFINITY ECS Release 8.2 ATM Installation,
Upgrades, and Administration  555-233-124  Issue 1
April 2000
Troubleshooting 
6-6 Troubleshooting ATM-CES 
6
 Inspecting LEDs 
To g et a hig h-level status of the system, ob serve the LEDs on the 
TN2305/TN2306 ATM interfac e c irc uit p ac ks and  the ATM switc h. For information 
on interpreting  the LEDs on the ATM switc h, refer to your switc h’s q uic k referenc e 
g uid e. For information on interp reting  the LEDs on the TN2305/TN2306 c irc uit 
p ac ks, refer to the following  b ooks:
nDEFINITY Enterp rise Communic ations Server Release 8 Maintenanc e for 
R8 r
nDEFINITY Enterp rise Communic ations Server Release 8 Maintenanc e for 
R8 s i
nDEFINITY Enterp rise Communic ations Server Release 8 Maintenanc e for 
R8 c s i
Troubleshooting interoperability 
This sec tion c overs the following  ATM interop erab ility top ic s:
nPhysical connections—Chec ks for c orrec t ATM installation and  
configuration
nAdministration—Chec ks for c orrec t DEFINITY ECS and  ATM switc h 
ad ministration
nTN2305/TN2306 circuit pack—Chec ks LED status, c irc uit p ac k insertion, 
and  d emand  tests
nATM signaling architecture—Chec ks the interop erab ility b etween the 
DEFINITY ECS switc h and  the ATM switc h
Bec ause Luc ent offers a variety of ATM switc hes, this d isc ussion sug g ests 
g eneral rather than sp ec ific  d iag nostic s.
Physical connections
Has the ATM switch been installed and configured correctly?
Diagnostics
nIs the ATM switc h powered  up ?
nIf you are ad ministering  the ATM switc h throug h a loc ally attac hed  
c onsole, is there a loc al c onsole terminal c onnec ted  to the c onsole p ort on 
the ATM switc h p roc essor c irc uit p ac k with the c orrec tly p inned  RS232 
serial c able?
nIf you are administering  the ATM switc h throug h telnet over the Ethernet, is 
there an Ethernet d rop  p lug g ed  into the Ethernet p ort on the ATM switc h 
p roc essor b oard ? (Note that a few ATM switc h c ommand s may only b e 
p ermitted  over the loc al c onsole terminal.)