Brother MFC 8420 User Manual
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® USER’S GUIDEVersion C MFC-8420 MFC-8820D MFC-8820DN
If you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-8420, MFC-8820D and MFC-8820DN (Circle your model number) Serial Number:* Date of Purchase: Place of Purchase: * The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at www.registermybrother.com By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: ■ may serve as confirmation of the purchase date of your product should you lose your receipt; ■ may support an insurance claim by you in the event of product loss covered by insurance; and, ■ will help us notify you of enhancements to your product and special offers. The most convenient and efficient way to register your new product is on-line at www.registermybrother.com ©1996-2003 Brother Industries, Ltd.
i Brother numbers Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: ■may serve as confirmation of the purchase date of your product should you lose your receipt; ■ may support an insurance claim by you in the event of product loss covered by insurance; and, ■will help us notify you of enhancements to your product and special offers. Please complete and fax the Brother Warranty Registration And Test Sheet or, for your convenience and most ef ficient way to register your new product, register on-line at Frequently asked questions (FAQs) The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function Center needs. You can download the latest software and utilities, read FAQs and troubleshooting tips to learn how to get the most from your Brother product. For Customer Service Service Center Locator (USA only) For the location of a Brother authorized service center, call 1-800-284-4357. Service Center Locations (Canada only) For the location of a Brother authorized service center, call 1-877-BROTHER. IMPORTANT For technical help, you must call the country where you bought the MFC. Calls must be made from within that country. You can check here for Brother driver updates. In USA: 1-800-284-4329 (voice) 1-901-379-1215 (fax) 1-800-284-3238 (TTY service for the hearing-impaired) In Canada: 1-877-BROTHER (voice) (514) 685-4898 (fax) www.registermybrother.com http://solutions.brother.com BROTHER NUMBERS
ii Brother fax back system (USA only) Brother has installed an easy-to-use fax back system, so you can get instant answers to common technical questions and product information for all Brother p rodu cts. Th is system is ava ila ble 24 hours a day, 7 days a week. You can use and an Index of fax back subjects. The Brother fax back system number has been preprogramming on One- Touch Key 01. Ordering accessories and supplies For be st quality results u se only g enuine Brother accesso ries, which a re available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) In USA only:1-800-521-2846 In USA:1-888-879-3232 (voice) 1-800-947-1445 (fax) In Canada:1-877-BROTHER (voice) DescriptionItem Toner CartridgeTN-530 (Standard, pri nts up to 3,300 pages) TN-560 (High yield, prints up to 6,500 pages ) Dr um U nit DR -500 Telephone Line Cord LG3077001 IEEE-1284 Bi-directional Cable F2A046-10 Power Protector for A/C Power, Phone Line Surges and Voltage Spikes (2 outlets)QPD120 Power Protector for A/C Power, Phone Line Surges and Voltage Spikes (8 outlets)FX120 Paper Tray #2 (Option) LT-5000 Network (LAN) Board (Opti on) Brother Print/Fax Server (10/100 Base-TX Ethernet Network)NC-9100h Users Guide LE8881001 (English for USA and Canada) LE8931001 (French For Canada) Quick Setup Guide LE8883001 (English for USA and Canada) LE8936001 (French For Canada) http://www.brothermall.com ORDERING ACCESSORIES AND SUPPLIES
iii Notice - Disclaimer of Warranties (U SA and Ca na da ) BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication. NOTICE – DISCLAIMER OF WARRANTIES
iv Brother® One Year Limited Warranty and Replacement Service (USA only) Who is covered: This limited warranty (“warranty”) is given only to the original end-use/retail purchaser (referred to in this warranty as “Original Purchaser”) of the accompanying product, consumables and accessories (collectively referred to in this warranty as “this Product”). If you purchased a product from someone other than an authorized Brother reseller inthe United States or if the product wasused (including but not limited to floormodels or refurbished product), prior toyour purchase you are not the OriginalPurchaser and the product that youpurchased is not covered by this warranty. What is covered: This Product includes a Machine and Consumable and Accessory Items. Consumable and Accessory Items include but are not limited to print heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma PLUS paper and thermal paper. Except as otherwise provided herein, Brother warrants that the Machine and theaccompanying Consumable andAccessory Items will be free from defects inmaterials and workmanship, when usedunder normal conditions. This warranty applies only to products purchased and used in the United States. For products purchased in, but used outside, the United States, this warranty covers only warranty service within the United States (and does not include shipping outside the United States). What is the length of the Warranty Periods: Machines: one year from the original purchase date. Accompanying Consumable and Accessory Items: 90 days from the original purchase date or the rated life of consumable, whichever comes first. What is NOT covered: This warranty does not cover: (1) Physical damage to this Product; (2) Damage caused by improper installation, improper or abnormal use, misuse, neglect or accident (including but not limited to transporting this Product without the proper preparation and/or packaging); (3) Damage caused by another device or software used with this Product (includingbut not limited to damage resulting from use of non Brother ®-brand parts and Consumable and Accessory Items); (4) Consumable and Accessory Items that expired in accordance with a rated life; and, (5) Problems arising from other than defects in materials or workmanship. This limited warranty is VOID if this Product has been altered or modified in any way(including but not limited to attemptedwarranty repair without authorization fromBrother and/or alteration/removal of theserial number). What to do if you think your Product is eligible for warranty service: Report your issue to either our Customer Service Hotline at 1-800-284-4329 or a Brother Authorized Service Center within the applicable warranty period. Supply Brother or the Brother Authorized Service Center with a copy of your dated bill of sale showing that this Product was purchased within the U.S. For the name of local Brother Authorized Service Center(s), call1-800-521-2846. What Brother will ask you to do: After contacting Brother or a Brother Authorized Service Center, you may be required to deliver (by hand if you prefer) or send the Product properly packaged, freight prepaid, to the Authorized Service Center together with a photocopy of your bill of sale. You are responsible for the cost of sh i pp i ng , p a c ki n g pr od u c t, a n d insurance (if you desire). You are also responsible for loss or damage to this Product in shipping. What Brother will do: If the problem reported concerning your Machine and/or accompanying Consumable and Accessory Items is covered by this warranty and if you first reported the problem to Brother or an Authorized Service Center within the applicable warranty period, Brother or its Authorized Service Center will repair or replace the Machine and/or accompanying Consumable and Accessory Items at no charge to you for parts or labor. The decision as to whether to repair or replace the Machine and/or accompanying Consumable and Accessory Items is made by Brother in its sole discretion. Brother reserves the right to supply a refurbished orremanufactured replacement Machineand/or accompanying Consumable andAccessory Items and use refurbished parts MFC LIMITED WARRANTY (USA)
v Brother® One Year Limited Warranty and Re plac eme nt Service (USA on ly) provided such replacement productsconform to the manufacturers specificationsfor new product/parts. The repaired or replacement Machine and/or accompanying Consumable and Accessory Items will be returned to you freight prepaid or made available for you to pick up at a conveniently located Authorized Service Center. If the Machine and/or accompanying Consumable and Accessory Items are notcovered by this warranty (either stage), youwill be charged for shipping the Machineand/or accompanying Consumable andAccessory Items back to you. The foregoing are your sole (i.e., only) and exclusive remedies under this warranty. What happens when Brother elects to replace your Machine: When a replacement Machine is authorized by Brother, and you have delivered the Machine to an Authorized Service Center, the Authorized Service Center will provide you with a replacement Machine after receiving one from Brother. If you are dealing directly with Brother, Brother will send to you a replacement Machine with the understanding that you will, after receipt of the replacement Machine, supply the required proof of purchase information, together with the Machine that Brother agreed to replace. You are then expected to pack the Machine that Brother agreed to replace in the package from the replacement Machine and return it to Brother using the pre-paid freight bill supplied by Brother in accordance with the instructions provided by Brother. Since you will be in possession of two machines, Brother will require that you provide a valid major credit card number. Brother will issue a hold against the credit card account number that you provide until Brother receives your original Product and determines that your original Product is entitled to warranty coverage. Your credit card will be charged up to the cost of a new Product only if: (i) you do not return your original Product to Brother within five (5) business days; (ii) the problems with your original Product are not covered by the limited warranty; (iii) the proper packaging instructions are not followed and has caused damage to the product; or (iv) the warranty period on your original Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale). The replacement Machine you receive (even if refurbished or remanufactured) will becovered by the balance of the limited warranty period remaining on the original Product, plus an additional thirty (30) days. You will keep the replacement Machine that is sent to you and your original Machine shall become the property of Brother. Retain your original Accessory Items and a copy of the return freight bill, signed by the courier. Limi tati ons: Brother is not responsible for damage to or loss of any equipment, media, programs or data related to the use of this Product. Except for that repair or replacement as described above, Brother shall not be liablefor any direct, indirect, incidental orconsequential damages or specific relief.Because some states do not allow theexclusion or limitation of consequential orincidental damages, the above limitationmay not apply to you. THI S WARR AN TY IS GI VEN IN LI EU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, WHETHER EXPRESSED BY AFFIRMATION, PROMISE, DESCRIPTION, D RAWIN G, M OD EL O R SAMPLE. ANY A ND ALL WA RR AN TIE S O THE R TH AN THIS ONE, WHETHER EXPRESS OR IM PLI ED , I NC LUD IN G IM PLI ED WA RR AN TIE S OF ME RC HA NTA B ILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. This Limited Warranty is the only warranty that Brother is giving for this Product. It is the final expression and the exclusive and only statement of Brothers obligations to you. It replaces all other agreements and understandings that you may have with Brother or its representatives. This warranty gives you certain rights and you may also have other rights that may vary from state to state. This Limited Warranty (and Brothers obligation to you) may not be changed in any way unless you and Brother sign the same piece of paper in which we (1) refer to this Product and your bill of sale date, (2) describe the change to this warranty and (3) agree to make that change. Im port ant : We recommend that you keep all original packing materials, in the event that you ship this product. MFC LIMITED WARRANTY (USA)
vi BROTHER MULTIFUNCT ION CENTER/F ACSIMILE MACHINE LIMITED WARRANTY (Canada only) Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship. This Limited Warranty does not include cleaning, consumables (including, without limitation, print cartridges, print head, toner and drum) or damage caused by accident, neglect, misuse or improper installation or operation, any damage caused from service, maintenance, modifications, or tampering by anyone other than a Brother Authorized Service Representative, or from the use of supplies or consumable items that are non-Brother products. Operation of the MFC/Facsimile machine in excess of the specifications or with the Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In order to obtain warranty service, the MFC/Facsimile machine must be delivered or shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service Center, together with your Proof of Purchase in the form of a Sales Receipt. For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable models) during shipping will cause severe damage to the MFC/Facsimile and will VOID the Warranty. (Refer to your Operation Manual for proper packaging.) For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your print head resulting from packing without the ink cartridges will VOID your warranty. (Refer to your Operation Manual for proper packaging.) BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED. No oral or written information, advice or representation provided by Brother, its Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. This warranty states Brother’s entire liability and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine to operate properly. Neither Brother nor anyone else involved in the development, production, or delivery of this MFC/Facsimile machine shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, arising from the use of or inability to use the product, even if advised by the end user/purchaser of the possibility of such damages. Since some Provinces do not allow the above limitation of liability, such limitation may not apply to you. This Limited Warranty gives you specific legal rights and you may also have other rights which vary from Providence to Providence. Warranty Servi ce i s av aila ble at Brothe r Au thorize d Se rv ice Centers through out Ca nada . F or Tec hnic al Su pport o r for the name a nd l oca ti on o f you r nea re st Auth orize d Servic e Cen ter ca ll 1-8 77 -BROTHER. Interne t sup port: sup port@b ro ther.ca or browse Broth er’s Web Si te: www.broth er.co m Brother International Corporation (Canada) Ltd. 1 Rue Hôtel de Ville Dollard-Des-Ormeaux, QC H9B 3H6 LIMITED WARRANTY (CANADA)
vii Safety precautions To use the MFC safely Save these instructions f or later reference. WARNING There are high voltage electrodes inside the MFC. Before you clean the MFC or clear a paper jam, make sure you have unplugged the power cord from the power outlet.Do not handle the plug with wet hands. Doing this might cause an electrical shock. After you use the MFC, some internal parts are extremely HOT! To prevent injuries, be careful not to put your fingers in the area shown in the illustration. To prevent injuries, be careful not to put your hands on the edge of the MFC under the document cover.To prevent injuries, be careful not to put your fingers in the area shown in the illustration.
viii WARNING ■When you move the MFC, grasp the side handholds that are under the scanner. Do NOT carry th e MFC by holding it at the bottom. ■Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall jack. Never install telephone wiring during a lightning storm. Never install a telephone jack in a wet location unless the jack is specifically designed for a wet location. ■Install equipment with a power cord near a socket/outlet that is easily accessible. ■To red uce the risk of shock or fire, use on ly a No. 26 AWG or larg er telecommunication line cord. ■Do not use a telephone in the vicinity of gas leak to report leak. ■Do not use this product near appliances that use water, in a wet basement or near a swimming pool. ■Avoid using a telephone other than a cordless type during an electrical storm. There may be a remote risk of electric shock from lightnin g. Caution ■Lightning and power surges can damage this product! We recommend that you use a quality surge protection device on the AC power line and on the telephone line, or unplug the lines during a lightning storm. To prevent injuries, be careful not to put your fingers in the area shown in the illustration.