Nortel Modular Ics 6.1 System Coordinator Guide
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Frequently used programming operations / 31 P0603535 02 Modular ICS 6.1 System Coordinator Guide The clock controls the schedules used for services such as ringing and routing services. After a power failure, the clock is behind by the length of time power was lost. For example, if the power is out for two minutes, the clock is two minutes behind. Adding or changing a system speed dial You program a speed dial on your Norstar so that anyone in your office can dial a frequently used number using a three-digit code (001-255). To change a speed dial that already exists, follow the same steps. The new programming overwrites the previous number and settings. Begin the programming session Press CHANGE. Press the dialpad buttons to enter the day. Press ¨ to end your session. Press ². Press ¥¥ÛßßÜÝÝ. Press ÛÜßÝß. Day:01 NEXT CHANGE Day:___ CANCL Day:15 CANCL End of session Jan 1 12:00pm Feature: Password: RETRY
32 / Frequently used programming operations Modular ICS 6.1 System Coordinator Guide P0603535 02 Choose a speed dial code Add or change the telephone number Select a line for the speed dial code If you assign a specific line to a system speed dial number, only telephones with an appearance of that line can use the speed dial number. Press ‘ three times. Press ≠. Press ââÚ. You can pick any system speed dial code between 001 and 255. Press ≠. Press CHANGE. Use the dialpad to program the telephone number that you want to add. The telephone number can be up to 24 digits long. Your display shows the telephone number, which is represented by the row of n-characters shown here. Press OK. Press ‘. Press CHANGE to see your options: Use prime line, a specific line (for example Use line: 01), a line pool (for example Pool code:71), or Use routing tbl . Stop pressing CHANGE when the display shows the prime line again. In this example, the system selects the prime line automatically to dial speed dial code 001. This is the most common choice. Terminals&Setsˆ Sys Speed Dialˆ Speed dial #:___ LIST Speed dial #:001ˆ FIND 001:No number CHANGE 001:___ CANCL OK 001:nnnnnnnn__ CANCL BKSP OK 001:nnnnnnnn CLR CHANGE Use prime line CHANGE Use prime line CHANGE
Frequently used programming operations / 33 P0603535 02 Modular ICS 6.1 System Coordinator Guide Choose what shows up on the display Program a name for a speed dial The system has a standard name to display, so it is not necessary for you to program one. However, if you have chosen not to display the telephone number, you may want a specific name. Alpha tagging feature: This feature offers name display for calls coming in over lines that offer number-only display services. If you specify a name for a speed dial, and that person calls in on an external line, the speed dial name you specify acts as the name display for the call if the call number matches the number in the speed dial list. If the telephone has also been configured to display Caller ID (Caller ID set) with the name of a caller first (1st display), then the name you program for the speed dial code is the name that displays. For example: If you create a speed dial for the courier company you use, and assign the name Courier with the following process, when that company calls you, Courier would appear on the display for the call. Press ‘. Your choices are Yes and No. Yes means the display shows the telephone number. Press CHANGE. No means the display shows a name for the code. Press ‘. Press ≠. This is the name the display shows if you do not change it. Press CHANGE. Decide the name you want to give to the speed dial code. Press the dialpad button that has the first letter of the name until the display shows the letter you want. Press -->. Use prime line CHANGE Display digits:Y CHANGE Display digits:N CHANGE Display digits:N CHANGE Name:Sys Spd Di... CHANGE ...al 001 ... CHANGE Name:___ --> Name:S BKSP -->
34 / Frequently used programming operations Modular ICS 6.1 System Coordinator Guide P0603535 02 Changing the name of a telephone Begin the programming session Change the name of a telephone Use the dialpad and --> until you have the entire name. The name can be up to 16 characters long, including spaces. Press # on the numeric dialpad to add spaces. Press ‘. Press ¨ to end your session. Or you can press –, then ‘ to program another speed dial number. Press ². Press ¥¥ÛßßÜÝÝ. Press ÛÜßÝß. Press ≠. Enter the internal number (DN) of the telephone or voice mail extension. In this example, the DN is 221. If the set has already been given a name, it appears after DN: on the display. Press ≠ then ‘. This is the name the display shows if you do not change it. Press CHANGE. Name:S__ Name:SAVINGS BANK Name:SAVINGS BA... CLR CHANGE End of session Jan 1 12:00pm Feature: Password: RETRY Terminals&Setsˆ Show set:___ LIST 221:221ˆ FIND Name:221 CHANGE
Frequently used programming operations / 35 P0603535 02 Modular ICS 6.1 System Coordinator Guide Changing the name of a line Begin the programming session Change the name of a line Decide what name you want to give to the telephone number. Press the numeric dialpad button that has the first letter of the name until the display shows the letter you want. Press -->. Use the dial pad and --> until you have the entire name. Press ‘ to use the name you have entered. The name can be up to seven characters long, including spaces. Press ¨ to end your session. You can press – once to continue programming this telephone, or press – twice to return to the Terminals&Sets heading. Press ². Press ¥¥ÛßßÜÝÝ. Press ÛÜßÝß. Press ‘. Press ≠. Name:___ --> Name:J BKSP --> Name:J___ Name:JEAN B Name:JEAN B CLR CHANGE End of session Jan 1 12:00pm Feature: Password: RETRY Terminals&Setsˆ Linesˆ
36 / Frequently used programming operations Modular ICS 6.1 System Coordinator Guide P0603535 02 Enter the three-digit number of the line you want to name. In this example, the line is 002. This is the name the display shows if you don’t change it. Press ≠. Press CHANGE. Decide what name you want to give to the line. Press the dialpad button that has the first letter of the name, until the display shows the letter you want. Press -->. Use the dialpad and --> until you have the entire name. The name can be up to seven characters long, including spaces. Press ‘ to use the name you entered. Press ¨ to end your session. You can press – once to continue programming this line, or press – twice to return to the Lines heading. Show line:______ LIST Line002:Line002ˆ FIND Name:Line002 CHANGE Name:___ --> Name:L BKSP --> Name:L___ Name:LOCAL Name:LOCAL CLR CHANGE End of session
Frequently used programming operations / 37 P0603535 02 Modular ICS 6.1 System Coordinator Guide Making changes to Call Forward No Answer Begin the programming session Change where a call goes when there is no answer Press ². Press ¥¥ÛßßÜÝÝ. Press ÛÜßÝß. Press ≠. Enter the internal number (DN) of the telephone or voice mail extension. In this example the DN is 225. If the set has been given a name, it appears on the display. Press ≠. Press ≠. Press ≠. Press CHANGE and enter the internal number where you want the calls to be sent. In this example the internal number is 221. You can press CLR to change the destination back to None. Jan 1 12:00pm Feature: Password: RETRY Terminals&Setsˆ Show set:___ LIST 225:225 FIND Capabilitiesˆ Fwd no answerˆ Fwd to:None CHANGE
38 / Frequently used programming operations Modular ICS 6.1 System Coordinator Guide P0603535 02 Change the number of times the telephone rings before it is forwarded Press ‘. Use the CHANGE button to choose the number of times the telephone rings before it is forwarded. Your choices are 2, 3, 4, 6 and 10 rings. Press ¨ to end your session. You can press – to continue programming capabilities for this telephone, or press – four times to return to the Terminals and Sets heading. Tip - If the Norstar set is a member of a Hunt Group, the Call Forward no answer feature is overridden and the Hunt Group call continues to ring until the hunt time has expired. For more information about Hunt Groups, see Programming Hunt Groups on page 169. Fwd to:221 CLR CHANGE Forward delay:4 CHANGE Forward delay:3 CHANGE End of session
Frequently used programming operations / 39 P0603535 02 Modular ICS 6.1 System Coordinator Guide Making changes to Call Forward on Busy Begin the programming session Change where a call goes when a telephone is busy Press ². Press ¥¥ÛßßÜÝÝ. Press ÛÜßÝß. Press ≠. Enter the internal number, which gets assigned as the intercom number, of the telephone extension. In this example, the intercom number is 225. If the set has been given a name, it appears on the display. Press ≠. Press ≠. Press ‘. Press ≠. Press CHANGE and enter the internal number where you want the calls to be sent. In this example, the internal number is 221. You can press CLR to change the destination back to None. Press ¨ to end your session. Jan 1 12:00pm Feature: Password: RETRY Terminals&Setsˆ Show set:___ LIST 225:225 FIND Capabilitiesˆ Fwd no answerˆ Fwd on busy. . . Fwd to:None CHANGE Fwd to:221 CLR CHANGE
40 / Frequently used programming operations Modular ICS 6.1 System Coordinator Guide P0603535 02 Making Changes to Do Not Disturb on Busy When you are on a call and a second call comes in, your telephone rings softly to alert you to the second call. You can turn this feature on or off for each telephone. Begin the programming session Change Do Not Disturb on Busy You can press ‘ to continue programming capabilities for this telephone, or press – three times to return to the Terminals and Sets heading. Tip - If the Norstar set is a member of a Hunt Group, the Call Forward on busy feature is overridden and the Hunt Group call continues to ring until the hunt time has expired. For more information about Hunt Groups, see Programming Hunt Groups on page 169. Press ². Press ¥¥ÛßßÜÝÝ. Press ÛÜßÝß. Press ≠. Enter the internal number of the telephone extension. This becomes the number for the intercom button. In this example, number is 225. If the set has been given a name, it appears on the display. End of session Jan 1 12:00pm Feature: Password: RETRY Terminals&Setsˆ Show set:___ LIST