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Nortel Modular Ics 6.1 System Coordinator Guide

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    							Customizing your telephone / 161
    P0603535  02 Modular ICS 6.1 System Coordinator Guide
    default charts for specific button placement for these 
    telephones.
    Moving line buttons
    You can move external lines, hunt group appearances, and 
    target line appearances to different buttons on your telephone, 
    to arrange your lines in the way that makes the most sense to 
    you. If you have a CAP, you cannot move intercom, answer 
    keys or handsfree/mute buttons onto the module, but you can 
    move your lines over to the modules. If you have a T7316E 
    CAP with eKIMs you can move lines, target line appearances 
    and hunt group appearances over to the KIM.
    1. Press ²¥¡Ú. 
    2. Press the button you want to move the line from.
    3. Press the button you want to move the line to.
    Displays
    The two buttons you selected have 
    exchanged position.
    You have tried to move a line to a button that 
    cannot be used as a line button,  such as an 
    intercom button, handsfree/mute button, or 
    an answer button.
    Press the button of the line you want to 
    move. Press 
    ² or QUIT when you have 
    finished moving lines.
    Press the button you want to move the line 
    to. Neither of the buttons is erased. The 
    lines, or the line and feature, simply switch 
    places.
    The button you are trying to move is not a 
    line button. If you are trying to  switch a line 
    and a feature, move the line to the feature 
    button and not the feature button to the line.
    Exchanged
    Invalid location
    Move line from:
    QUIT
    Move line to:
    QUIT
    Press a line 
    						
    							162 / Customizing your telephone
    Modular ICS 6.1 System Coordinator Guide P0603535  02
    Changing the type of ring
    You can choose one of four distinctive rings for your 
    telephone. This makes it easier to identify your telephone in an 
    open office.
    1. Press ²¥ß.
    2. Press Ú, Û, Ü, Ý, or NEXT
    . You hear the selected 
    ring for two seconds.
    3. Repeat until you hear the ring you prefer, then press ³ 
    or OK
    .
    Adjusting the Ring volume
    Use this feature to adjust the ring volume.
    1. Press ²¥¡â. The telephone rings.
    2. Press à to adjust the volume; left end for lower 
    and right end for higher.
    Hiding the message or calls indication
    The display that shows you have messages or calls can be 
    replaced with the current time and date. You can retrieve your 
    message and call information by using the display buttons that 
    appear on the second line of the display. If you are using a 
    telephone with a single-line display, the message or call 
    indication is hidden.
    1. Press ²¡âß. The current time and date appears on 
    the top line of the display.
    2. Press MSG
     or ²ßÞ to see your messages, or press 
    CALLS
     or ²¡ÚÛ to see your calls.
    Restoring the messages and calls indication
    Press ²£¡âß. 
    						
    							P0603535  02 Modular ICS 6.1 System Coordinator Guide
    User Preferences
    The User Preferences section of programming allows you to 
    program memory buttons, speed dial codes and other settings 
    for any Norstar or BST telephone on the system.
    For example, an employee may want to have the Do Not 
    Disturb feature programmed onto a memory button or create a 
    speed dial code. Instead of programming from the each 
    specific set, you can go into programming on the telephone 
    nearest you to make the change.
    Using User Preferences
    1. Press ²¥¥èêäå (²¥¥¡àÜà).
    2. Enter the Basic password (the default passwords is 
    ÛÛàÝÛ). (Note: You can also use the Coordinator 
    password to change User preferences.
    By using a Basic password, it is possible to have someone else 
    do day-to-day upkeep of the telephone programming without 
    giving out access to sensitive programming. See Using 
    passwords on page 224. 
    After you enter the proper password, the display shows you the 
    telephone with the lowest internal number followed by its 
    name (For example, 221:Reception). 
    1. Press ‘ to move through all the telephones on the 
    system.
    2. Press ≠ when you see the telephone you want to 
    change. The display reads the model number of the 
    telephone at the extension.  
    						
    							164 / User Preferences
    Modular ICS 6.1 System Coordinator Guide P0603535  02
    The display shows Connect set if no telephone is 
    connected at that internal number. 
    You cannot make changes if the model is Other.
    3. Press ‘ to move through all the subheadings in 
    User Preferences.
    User Preferences programming is available under the heading 
    Terminals&Sets.
    Sub-headings in User Preferences
    Changing button programming
    1. Press ≠ at Button prgrming. The display shows 
    the number of buttons on the telephone. An example is 
    shown in Displays at the end of this section.
    If the telephone has a CAP module, you can press CAP1
     or 
    KIM1
     to see the buttons on the module. 
    2. Press ‘ to move through all the buttons on the 
    telephone. Refer to Default button assignments on page 
    150 for button number mapping for each type telephone.
    3. Use the display buttons to change the programming for a 
    button. 
    User prefernces
    Model
    Button prgrming
    User speed dial
    Call log opt’ns
    Dialing opt’ns
    Language
    Display cntrst
    Ring type 
    						
    							User Preferences / 165
    P0603535  02 Modular ICS 6.1 System Coordinator Guide
    The display buttons used in button programming.
    Note: User Preferences programming cannot change the 
    buttons that are used by lines, intercom, and the handsfree 
    feature, which are assigned by the system administrator. Refer 
    to the Modular ICS 6.1 Installer Guide for details.
    Changing User Speed Dial
    1. Press ≠ at User Speed Dial. The display shows 
    the number of speed dial codes that are available.
    2. Press ‘ to see the first speed dial code (256).
    3. Press ‘ to move through all the speed dial codes. 
    4. Press ≠ to find the code you want to change.
    5. Press CHANGE
     and enter the telephone number the same 
    way you would dial it on the telephone.
    6. Press OK
    .
    CANCLMoves you out of a setting without making any changes to 
    it.
    CLRErases the button.
    TEL#Programs the key as an autodial number for an internal or 
    an external number. If it is an external autodial number, you 
    must choose a line, line pool, or the routing table for the call 
    to use.
    CHANGEUsed when you are setting up an external autodial number. 
    Press 
    CHANGE until you see the type of line or pool you want 
    the number to use.
    FEATRPress to store a feature code on the button.
    FINDLocates a specific button on a telephone by entering its 
    number. Button numbers are shown in the illustrations.
    LISTTakes you to a list of feature codes. Press ‘ to 
    move through the list and press 
    OK when you see the 
    feature you want to program on the button. 
    						
    							166 / User Preferences
    Modular ICS 6.1 System Coordinator Guide P0603535  02
    7. Press ‘ and choose the line (or enter a code for a 
    line pool) the speed dial code should use.
    Use the line pool code to select a particular line pool for use 
    with Speed Dial. If you select Use routing tbl, a line or pool 
    is chosen by the routing programming according to the initial 
    digits in the number.
    The route you choose for a User Speed Dial code must be one 
    that the telephone can use. For example, if the telephone does 
    not have access to Line Pool B and you use that pool code with 
    the speed dial code, the code does not work.  Lines and line 
    pools are assigned to the telephones by the system 
    administrator. Refer to the Modular ICS 6.1 Installer Guide 
    for details.
    To change a system speed dial code, see Adding or changing 
    a system speed dial on page 31.
    Changing Call Log options
    1. Press ≠ at Call log opt’ns….
    2. Press CHANGE
     until you see the option you want to use. See 
    Call Log options on page 138.
    Changing how calls are dialed
    1. Press ≠ at Dialing opt’ns….
    2. Press CHANGE
     until you see the option you want to use.
    Descriptions for dialing options are found on the Telephone 
    Feature Card, or see Changing how you dial your calls on 
    page 82.  
    						
    							User Preferences / 167
    P0603535  02 Modular ICS 6.1 System Coordinator Guide
    Changing the language used on the  display
    Press CHANGE
     at Language: until you see the language you 
    want to use. See Changing the language on the display on page 
    146. 
    Making the display lighter or darker
    Press CHANGE
     at Display cntrst until you see the value you 
    want to use.
    The display contrast on the telephone you are using for the 
    programming session does not change when you are 
    programming another telephone.
    Changing the ring type
    At Ring type:, press CHANGE
     until you see the option you 
    want to use.
    Descriptions for ringing options are found on the Telephone 
    Feature Card
     or in Changing the type of ring on page 162.
    Displays
    There are 10 memory buttons and 12 dual 
    memory buttons on the telephone you are 
    viewing. Press 
    ‘ to begin looking at 
    what is on each button.
    A line appears on the button. You cannot 
    store a feature or number on it.
    A feature is stored on this button. Press 
    ≠  to see the feature code. A full list 
    of names and codes for features is included 
    in the index.
    Shows the feature code stored on a button. 
    Press 
    ≠  to see the button number 
    and feature name.
    10+24 buttons
    FIND
    B01:L06:Line 001
    FIND
    B02:#Reply Msg...
    CLR TEL# FEATR
    Code:F#65...
    CLR TEL# FEATR 
    						
    							168 / User Preferences
    Modular ICS 6.1 System Coordinator Guide P0603535  02
    The button has a telephone number stored 
    on it. Press 
    ≠to see the rest of the 
    number.
    The autodial is an external number. Press 
    ≠ to see what line or pool the call is 
    programmed to go out on.
    The autodial is an internal number. Press 
    ≠  to see more information.
    The button is used for intercom. Press 
    ≠  to see more information about the 
    button. Y ou cannot store a feature or number 
    on it.
    The button is used for an Answer D N. You 
    cannot store a feature or number on it.
    Either nothing is stored on the button or you 
    have just cleared the button by pressing 
    CLR.
    The button is occupied by the handsfree 
    feature.  You cannot store a feature or 
    number on it.
    For other displays, see Common feature displays on page 257.
    B03:160455512...
    CLR TEL# FEATR
    Externl tel #...
    CLR TEL# FEATR
    Internl tel #...
    CLR TEL# FEATR
    B04:Intercom...
    FIND
    B05:Ansr  93
    FIND
    B06:Blank button
    CLR TEL# FEATR
    B10:Handsfree
    FIND 
    						
    							P0603535  02 Modular ICS 6.1 System Coordinator Guide
    Programming Hunt Groups
    The Hunt Groups feature allows a group of Norstar or BST 
    telephones to be called by a single directory number ensuring 
    that calls are easily routed to the appropriate group.
    Hunt Groups are used in situations where a group of people 
    performing the same task are required to answer a number of 
    related phone queries. Some typical uses of Hunt Groups are:
    a sales department answering questions on product prices 
    or availability
    a support department answering questions concerning the 
    operation of a product
    an emergency department answering calls for help.
    Hunt Groups can be used to route calls to a support service 
    such as a Help Line for a software company. Specialists 
    dealing with Product A can be in one group, and specialists 
    dealing with Product B can be in another group. Incoming 
    calls hunt for the next available telephone in the group. If no 
    telephone is available, the call can be placed in a queue or 
    routed to telephone designated as the overflow set.
    The Incoming Line Group (ILG) functionality is now 
    accomplished through the Hunt Group feature. 
    When upgrading from a pre-Modular ICS 4.0 system 
    to a Modular ICS 6.1 system, any lines previously 
    belonging to an ILG are not automatically converted 
    to broadcast Hunt Groups. You must go in and 
    program them to the new feature. Please refer to 
    Assigning or unassigning lines to a group on page 
    173. 
    						
    							170 / Programming Hunt Groups
    Modular ICS 6.1 System Coordinator Guide P0603535  02
    The Hunt Groups subheading in system programming is the 
    area where programming changes are made to the following:
    members of a group
    member position in a group
    what lines are assigned to a group
    how incoming calls are distributed
    how long the system looks for available members
    where a call goes if all members are busy
    Note:  Videophones should not be programmed as members of 
    a Hunt Group. Hunt Groups allow one B channel 
    connection at a time and videophones use two B 
    channels.
    Features affected by Hunt Groups include:
    Call Forward All Calls
    Call Forward No Answer
    Call Forward on Busy
    Group Pickup
    Transfer via Hold
    Priority Call
    Line Redirection
    Page Zones
    Voice Call 
    						
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