Nortel Modular Ics 6.1 System Coordinator Guide
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Norstar, Meridian and Companion are trademarks of Nortel Networks © Nortel Networks 2003 Modular ICS 6.1 System Coordinator Guide 1-800-4 NORTEL www.nortel.com/norstar P0603535 02 Printed in Canada
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P0603535 02 Modular ICS 6.1 System Coordinator Guide Table of Contents Getting started with Norstar 13 Using this guide 13 Emergency 911 Dialing 13 Understanding programming 14 Before you start 15 What you need to do programming 15 Using Buttons 16 Using the buttons under the display 19 The programming overlay 19 A map for using programming 23 Starting and ending a session 27 Ending a session 27 Frequently used programming operations 29 Changing the display time & date 29 Adding or changing a system...
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4 / Table of Contents Modular ICS 6.1 System Coordinator Guide P0603535 02 Release button 55 Hearing aid compatibility 55 Viewing information about a call on the display 55 Using Call Information for a particular call 56 Displaying Call Information before or after answering 57 Displaying Call Information for a call on hold 57 Making Call Display information appear automatically 58 Changing which information is shown first about a call 58 Picking up a call ringing at another telephone 59 Answering...
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Table of Contents / 5 P0603535 02 Modular ICS 6.1 System Coordinator Guide Choosing a line using a line button 79 Line pools 80 Using a line pool to make a call 81 Programming a memory button with a line pool 81 Making calls from an ISDN terminal 82 Changing how you dial your calls 82 Using Standard dial 82 Using Automatic dial 82 Using Pre-dial 83 When the internal number you called is busy 83 Priority Call 83 Making a priority call 84 Giving a telephone the ability to make priority calls 84 Using Ring...
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6 / Table of Contents Modular ICS 6.1 System Coordinator Guide P0603535 02 Transferring a call 101 Transferring external calls 102 Canceling a transfer 103 Using Camp-on 104 Parking a call 106 Retrieving a parked call 106 Using Call Park 106 Using system-wide call appearance (SWCA) 108 Incoming calls 109 Outgoing calls 111 No free call keys 111 Using Callback 112 Forwarding your calls 113 Forwarding your calls to another Norstar telephone 113 Canceling Call Forward 113 Using Call Forward at your...
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Table of Contents / 7 P0603535 02 Modular ICS 6.1 System Coordinator Guide Using Page with external paging equipment 128 Sending messages 128 Sending a message 128 Canceling a message you have sent 130 Viewing your messages 130 Replying to a message 130 Replying to a message using an analog telephone connected to an ASM 131 Removing items from your message list 132 Removing items from your message list using an analog telephone connected to an ASM 132 Viewing messages you have sent 133 Using Voice...
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8 / Table of Contents Modular ICS 6.1 System Coordinator Guide P0603535 02 Applying button labelling 149 Business Series Terminals 149 Norstar button caps 150 Default button assignments 150 T7316E Business Series Terminal button defaults 151 T7316 Business Series Terminal button defaults 153 M7310 telephone button defaults 155 M7324 telephone button defaults 157 M7208 and T7208 button defaults 158 M7100 and T7100 button defaults 159 Rules of default button assignment 159 Moving line buttons 161 Changing...
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Table of Contents / 9 P0603535 02 Modular ICS 6.1 System Coordinator Guide Feature notes 183 Using the Hospitality features 185 Hospitality passwords 185 Room/desk information 187 Programming room information 187 Using the room/set programming 189 Programming the alarm feature 191 Using the Administration set to control alarms 192 Using the alarm 193 Canceling an alarm 194 Turning off an alarm 194 Telephone features 195 Installing Business Series Terminals 195 Installing Norstar telephones 197 Naming a...
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10 / Table of Contents Modular ICS 6.1 System Coordinator Guide P0603535 02 Name and number blocking for BRI 210 Service provider features 210 Call Forward 210 Canceling Call Forward 211 Calling the number your calls are forwarded to 211 Automatic Call Back 211 Automatic Recall 211 MCID (profile 2) 212 Network Call Diversion (profile 2) 213 Overlap dialing (profile 2) 213 ISDN BRI terminals 213 ISDN applications for BRI and PRI 213 Videoconferencing and video telephony 213 Desktop conferencing 214 File...