Nortel Modular Ics 6.1 System Coordinator Guide

Frequently used programming operations / 41
P0603535  02 Modular ICS 6.1 System Coordinator Guide
For more information about Call Forward and similar settings, 
see Forwarding your calls to another Norstar telephone on page 
113.
What would you like to do next?
Some of the most common programming tasks are listed below. 
For a comprehensive list of settings and instructions, see either 
the Table of Contents or the Index.
Press ≠.
Press ≠.
Press ‘ twice.
Press CHANGE to turn the feature on.
A second...

42 / Frequently used programming operations
Modular ICS 6.1 System Coordinator Guide P0603535  02
Use a Basic password so others can take 
care of programming such as changing 
user speed dials, changing names, and 
changing the time and date.See Using passwords on page 
224. 

P0603535  02 Modular ICS 6.1 System Coordinator Guide
Answering calls
Answering calls in Hunt Groups
Your Norstar system now allows you to establish Hunt Groups 
in your system. Hunt Groups are a group of Norstar set DNs 
that can be called by a single directory number. The Hunt 
Groups feature ensures calls are easily routed to the 
appropriate people. You can program: 
the members for a Hunt Group
member position within a Hunt Group
how calls are distributed
how long a call spends looking for...

44 / Answering calls
Modular ICS 6.1 System Coordinator Guide P0603535  02
Line buttons
One line button for each line is assigned to your telephone. 
Press the line button to select the line you want to answer or 
use to make a call. Having several line buttons gives you 
immediate access to more than one line. 
The M7100 or T7100 sets have two intercom paths which are 
used instead of line buttons to answer and make calls. Each set 
can be assigned two lines. You can press ³ to switch 
between two...

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P0603535  02 Modular ICS 6.1 System Coordinator Guide
Rings you may hear
Call forwardThe call on this line has been forwarded.
Active buttonThe feature assigned to this button is 
active.
Flash rate indicators for T7316E and KIM icons
On, not flashingYou are connected to the call on that 
line or the line is in use elsewhere or the 
service indicated is active
OffThe line is free
Flashing on and off for equal 
lengths of timeExisting alert rate
Flashing on and off more quickly...

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Modular ICS 6.1 System Coordinator Guide P0603535  02
Sorting calls by distinctive ring patterns
When lines, telephones and Hunt groups are configured on 
your system, they can be assigned one of four distinctive ring 
patterns (DRP). The default for all telephones is 1 and the 
default for lines and Hunt groups is None, which is the lowest 
priority. The highest priority is 4.
Call ringing: When multiple calls are presented to the 
telephone, the call with the highest priority DRP...

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P0603535  02 Modular ICS 6.1 System Coordinator Guide
Answering calls at a prime telephone
Each line in a Norstar system can be assigned a prime 
telephone. Calls not answered at their normal destinations are 
transferred to the prime telephone. The prime telephone is 
usually the attendant’s telephone. The installer or customer 
service representative programs a prime telephone for a line.
Displays
The person at telephone 221 has forwarded 
a call to you using Do Not Disturb.
The...

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Modular ICS 6.1 System Coordinator Guide P0603535  02
Expanding telephone capacity
You can add additional memory buttons to M7324 telephones 
using a CAP module and to T7316E telephones using a KIM 
(T24 key indicator module). If you add the modules without 
identifying them as CAPs (central answering positions) in 
programming, the user can program the module buttons as an 
expanded memory button set. 
However, if you want to designate one or more users to be 
central answering...

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P0603535  02 Modular ICS 6.1 System Coordinator Guide
When a CAP module is first plugged into your telephone, 
some of the module buttons are already programmed to dial an 
internal number. 
Norstar M7324 set with added CAP module
Customizing your CAP module
If your installer has programmed the CAP module to be the 
central answering position for your system, you can move 
external lines onto the CAP module by using ²¥¡Ú. 
See Moving line buttons on page 161.
Any of the buttons on...

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Modular ICS 6.1 System Coordinator Guide P0603535  02
Monitoring telephones with the CAP module
The indicators ˆ beside internal autodial buttons on your CAP 
module show the status of Norstar telephones.
The indicator is on when the telephone has:
an active call
Do Not Disturb turned on 
The indicator is off when a telephone has:
no active call
a call on hold and no other active call
Using a KIM in a central answering position
When you deploy a CAP consisting of a T7316E...