Nortel Modular Ics 6.1 System Coordinator Guide

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P0603535  02 Modular ICS 6.1 System Coordinator Guide
Displays
Using Speed Dial
Norstar provides two types of speed dialing: system and 
personal. 
System Speed Dial programming allows you to assign a 
maximum of 255 three-digit speed dial codes (001-255) to 
the external numbers your co-workers call most 
frequently. 
User Speed Dial programming allows individuals to 
program a maximum of 24 speed dial numbers that are 
personal to their telephone. These numbers also...

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Making a speed dial call
1. Press ²â to quickly dial external telephone numbers 
that have been programmed onto speed dial codes.
2. Enter the appropriate three-digit speed dial code. 
Changing and adding System Speed Dials
The system coordinator assigns numbers to System Speed Dial 
codes for the entire system. See 
Adding or changing a system speed 
dial
 on page 31.
Adding or changing User Speed Dial
To add or...

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Displays 
Continue entering the number you want to 
program. You can change the number by 
pressing  
BKSP or Ã. When you are 
finished, press 
³ or OK.
Enter the telephone number you want to 
program exactly as if you were dialing it 
normally. When you are finished, press 
³ 
or
 OK. 
You have entered a code outside the code 
range (001-255 for system, 256-279 for user 
codes).
There is no number stored on the speed...

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Modular ICS 6.1 System Coordinator Guide P0603535  02
 Using Saved Number Redial
²ßà
You can use this feature while you are on an external call that 
you dialed to save the number so that you can call it again later. 
Each telephone can save one number at a time with Saved 
Number Redial, not one number for each line.
Saved Number Redial records a maximum of 24 digits.
Dialing a saved number
Press ²ßà when you are not on a call.
If you have a programmed Saved Number...

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Blocking Saved Number Redial
Saved Number Redial can be restricted at individual 
telephones.
You need the programming template found at the front of this 
guide. See 
A map for using programming on page 23 for more 
information.
1. Press ²¥¥ÛßßÜÝÝ.
2. Press ÛÜßÝß (the default System Coordinator 
password).
3. Press ≠ and enter the internal number of the 
telephone you want to program.
4. Press ≠.
5. Press ‘ three...

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P0603535  02 Modular ICS 6.1 System Coordinator Guide
Handling many calls at once
Using Hold
You can temporarily suspend a call by pressing ³.
When a call is on hold, its indicator flashes on all telephones 
that have access to the line. The call can be retrieved from any 
of these telephones. 
On the M7100 and T7100 sets, ³ alternates between two 
lines. One line is active, the other is on hold. These sets cannot 
retrieve a call placed on hold by another telephone.
Retrieving a held call
You can...

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Modular ICS 6.1 System Coordinator Guide P0603535  02
Listening on hold
If you have been put on hold, you can hang up the receiver 
while you wait for the other person to return. 
1. Press ³.
2. Hang up the receiver.
3. Press the line button of the call. You may hear indications 
from the far end that you are on hold, for example, tones or 
music.
4. When the person you were talking to returns, you hear 
them through your telephone speaker. Lift the receiver and 
talk....

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Using Call Queuing
²¡âÚ
If you have more than one call ringing at your telephone, use 
this feature code to choose the call that has the highest priority.
Call Queuing answers incoming external calls before callback, 
camped, and transferred calls. 

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Modular ICS 6.1 System Coordinator Guide P0603535  02