Nortel Modular Ics 6.1 System Coordinator Guide

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Changing a telephone pickup group
Telephones can be put into and taken out of pickup groups.
You need the programming template found at the front of this 
guide. See Getting started with Norstar on page 13 for more 
information.
1. Press ²¥¥ÛßßÜÝÝ.
2. Press ÛÜßÝß (the default System Coordinator 
password).
3. Press ≠ and enter the internal number of the 
telephone you want to program.
4. Press ≠ twice.
5. Press ‘ five times.
6....

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Trunk Answer
The Trunk Answer feature allows you to answer a ringing call 
anywhere in the system from any telephone in the system. The 
line you are answering does not have to appear or ring at the 
telephone you are using.
Trunk Answer works only with calls that are ringing on lines 
for which a Ringing Service schedule is active and if Trunk 
Answer is enabled by your installer or customer service 
representative. 
Answering a...

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Answer DNs and Answer keys
You can use an Answer DN button to monitor calls on another 
telephone. The calls that come to the monitored telephone that 
provide an appearance on the Answer DN button are 
determined by the system-wide Anskey setting. 
Answer DN buttons are useful for attendants who monitor 
incoming calls for one or several other people. For example, a 
secretary may have appearances for three different bosses on...

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Creating a Conference Call
You can talk to two people at once.
1. Make sure you have two calls, one active and one on hold.
2. Press ²Ü.
3. Press the appropriate button to retrieve the held call. 
This is automatic on the M7100 and T7100 telephones.
You can create a conference when you are on a call. 
1. Make a second call.
2. Press ²Ü.
3. Press the button where the first call is on hold to create a 
conference.
Only the person...

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Disconnecting one party
You can disconnect one party from a conference and continue 
talking to the other. 
You can activate this feature on all Norstar and Business 
Series terminals except for M7100 or T7100 models.
1. Press the line button of the call that you want to disconnect. 
The call that you want to keep is automatically put on hold. 
2. Press ¨. The call is disconnected.
3. Press the line button of the held call to...

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Putting a conference on hold
You can put a conference on hold, allowing the other two 
people to continue speaking to each other by pressing ³.
You can reconnect to the conference by pressing either of the 
held line buttons. For the M7100 telephone, press ³. 
Splitting a conference
You can talk with one person while the other person is on hold.
You can activate this feature on all Norstar and Business 
Series terminals except for...

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When you remove yourself from a conference using the 
Transfer feature, and both callers are from outside your 
system, one of the callers must have called you on a disconnect 
supervised line, or the call is be disconnected.
Displays
You are trying to add a fourth party to your 
conference call, or to join two conferences 
together. Release one call from the 
conference before adding another, or keep 
the two conferences...

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Listening to a call as a group
To allow people in your office to listen in on a call using 
Group Listening, press ²¡âÛ.
You hear the voice of the caller through the speaker of your 
telephone. Continue to speak to the caller through the 
telephone receiver. The microphone of your set is off, so the 
caller does not hear people in your office. 
Canceling Group Listening
Group Listening is canceled automatically when you hang up...

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headset, the telephone will automatically switch the voice path 
to headset. This will not change the mute status of the call. You 
can also change the voice path by choosing either the 
handsfree or headset key.
T7316E voice path features: The T7316E telephone must be 
set to Auto to allow activate the handsfree, which is located 
under the dial pad, beside the mute and headset keys. 
Answering calls without lifting the receiver...

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Making calls without lifting the receiver
1. Press the handsfree/mute button. If you do not have a 
prime line assigned to your telephone, press a line button.
The internal microphone and speaker of the set are 
automatically turned on.
Note:  The T7316E telephone has a handsfree button located 
below the dialpad. This button only works if the 
telephone is wired to a system running version 6.1 or 
newer software, and Handsfree is...