Nortel Modular Ics 6.1 System Coordinator Guide

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P0603535  02 Modular ICS 6.1 System Coordinator Guide
Outgoing calls
When you make an outgoing call using the intercom key on 
your telephone, the call is automatically transferred to the first 
available SWCA key. Solid indicators appear beside the 
intercom button and the SWCA key on your telephone. All 
other telephones in the group also see a solid indicator beside 
the SWCA key, indicating that the line for that key is in use. If 
you put the call on hold (or press the SWCA...

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Modular ICS 6.1 System Coordinator Guide P0603535  02
Using Callback
When you direct a call you have answered to another 
telephone, the system monitors the call to make sure it is 
answered. If no one answers the call within a set length of 
time, the system directs it back to you.
Callback generates a variety of displays. Most occur after a set 
delay and are listed in the index. Some occur immediately if 
the telephone to which you are directing a call is out of service 
or...

P0603535  02 Modular ICS 6.1 System Coordinator Guide
Forwarding your calls
Forwarding your calls to another Norstar 
telephone
Use this feature to forward your calls within your system or 
network.
1. Press ²Ý.
2. Enter the number of the internal telephone to which you 
want your calls forwarded. 
Use Line Redirection to forward calls outside the system. Line 
redirection takes precedence over Call Forward.
Canceling Call Forward
1. Press ²£Ý.
TIP - T7316E telephones display this call forwarding 
icon...

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Modular ICS 6.1 System Coordinator Guide P0603535  02
Using Call Forward at your telephone
When you use ²Ý, all calls go to the destination you 
select, regardless of how Forward on busy and Forward no 
answer are programmed.
If the telephone to which you forwarded your calls does not 
have the same ext ernal lines as your telephone, the forwarded 
calls appear on intercom buttons.
If a call is forwarded, it does not ring but the line indicator 
flashes on your telephone. You...

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Changing the automatic Call Forward settings for a 
telephone
Call forwarding occurs automatically when a call is not 
answered or the line is busy. These automatic options are 
changed in programming. 
For step-by-step instructions, see Change where a call goes 
when there is no answer on page 37.
Changing Forward no answer
Forward no answer redirects unanswered calls to another 
telephone on your Norstar system.
Line...

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Forward on busy
Forward on busy redirects your calls to another telephone on 
your Norstar system when you are busy on a call, or when you 
have Do Not Disturb activated at your telephone. For step-by-
step instructions, see Making changes to Call Forward No 
Answer on page 37.
Line Redirection takes precedence over Forward on busy. 
Calls that are redirected by Line Redirection are not affected 
by any Call Forward...

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If you use DND on Busy, the line indicator for an external 
incoming call flashes, but your telephone does not ring.
Forward on busy takes priority over DND on Busy.
If an external call uses a target line, the call is processed 
according to the programming of the target line. If the target 
line is busy, the caller may hear a busy tone or the call may be 
routed to the prime set for the target line regardless of the DND...

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Displays
Line Redirection
Line Redirection allows you to send your external calls to a 
telephone outside the office. You may choose to redirect all 
your external lines or only some of them. 
Line Redirection takes precedence over the Call Forward 
feature. If both features are active on a  telephone, incoming 
external calls on redirected lines are routed to the specified 
Selective Line Redirection (SLR) external...

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Refer to the list below for suggestions.
4. Select the lines to be redirected.
In step 3, you can enter the telephone number to which you 
want to redirect calls, using one of the following methods: 
Press an external autodial button.
Enter an external telephone number (using no more than 
24 digits) then press ³ or OK
.
Press ³ or OK
 if the line you have chosen as the 
outgoing line is a private network line that does...

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Modular ICS 6.1 System Coordinator Guide P0603535  02
1. Press ²£¡Ý.
2. Select the lines you no longer want to be redirected. 
Allowing a telephone to redirect calls
You can use programming to determine if a set can use the 
redirect calls feature and turn it on or off.
You need the programming template found at the front of this 
guide. See Getting started with Norstar on page 13 for more 
information.
1. Press ²¥¥ÛßßÜÝÝ.
2. Press ÛÜßÝß (the default System Coordinator...