Home > Nortel > Communications System > Nortel Modular Ics 6.1 System Coordinator Guide

Nortel Modular Ics 6.1 System Coordinator Guide

    Download as PDF Print this page Share this page

    Have a look at the manual Nortel Modular Ics 6.1 System Coordinator Guide online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 211 Nortel manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.

    							Tracking your incoming calls / 141
    P0603535  02 Modular ICS 6.1 System Coordinator Guide
    Creating a password to your Call Log
    To access your Call Log through a password:
    1. Press ²¥¡Þ. The displays reads New passwrd:.
    2. Enter your four-digit password. 
    The display reads Repeat New:.
    3. Re-enter your four-digit password. The display reads 
    Password changed, which confirms that your password 
    has been assigned.
    To enter Call Log using your password:
    1. Press ²¡ÚÛ to enter Call Log. If you have 
    programmed a password, the display reads Password:.
    2. Enter your four-digit password.
    If you forget your Call Log password, it can be deleted in 
    programming. See Using passwords on page 224.
    Changing your Call Log password
    Use this procedure when you want to change the Call Log 
    password for your telephone.
    1. Press ²¥¡Þ. The display reads Old passwrd:.
    2. Enter your old password. 
    The display reads New passwrd:.
    3. Enter your new four-digit password. 
    The display reads Repeat New:.
    4. Re-enter your password. 
    The display reads Password changed, which confirms 
    that your password has been changed. 
    						
    							142 / Tracking your incoming calls
    Modular ICS 6.1 System Coordinator Guide P0603535  02
    Deleting an assigned password
    Use this procedure when you want to delete an assigned 
    password.
    1. Press ²¥¡Þ. The display reads Old passwrd:.
    2. Enter your old password. 
    3. The display reads New passwrd:.
    4. Press ³ or OK
    . 
    The display reads No pswd assigned, which confirms 
    that your password has been deleted.
    Programming a telephone to log calls automatically
    Your installer or customer service representative can program 
    each telephone to automatically log calls coming in on a line.
    Displays
    The caller name is unavailable.
    The caller number is unavailable.
    _ indicates a new item.
    ¯ indicates that the call was answered.
    § indicates a long distance call.
    / indicates that the stored number has 
    been shortened to its final 11 digits. Press 
    Ã or MORE to display additional 
    information about the call.
    1:Unknown name
    1:Unknown number
    12:KATE SMITH
    NEXT ERASE MORE
    12¯KATE SMITH
    NEXT ERASE MORE
    12§KATE SMITH
    NEXT ERASE MORE
    49/1234567890123
    NEXT ERASE MORE 
    						
    							Tracking your incoming calls / 143
    P0603535  02 Modular ICS 6.1 System Coordinator Guide
    One or more log entries have been deleted 
    by the Autobumping feature while you are 
    looking at the Call Log.
    Hold or release your active call before 
    entering Call Log.
    The external line is in use.
    The repeat call counter, shown along with 
    time and date, indicates the number of calls 
    you received from the same caller.
    This call was answered at another 
    telephone (227).
    This call was logged manually.
    This call was not answered.
    There are one or more items in your 
    message waiting list, and there are one or 
    more new items in your Call Log. Press 
    ²¡âß to change the first line of the 
    display to the current time and date.
    You have viewed your last old log item and 
    now view your new log items.
    No information is available for the call.
    No log space has been assigned to the 
    telephone.
    The resume item has been removed 
    because of Autobumping, repeat call 
    update, or log reallocation while you are 
    looking at the Call Log.
    For other displays, see Common feature displays on page 257.
    Call(s) bumped
    Hold or release
    In use: SETNAME
    Jan 4  9:00a 3X
    NEXT ERASE MORE
    Line001¯227
    NEXT ERASE MORE
    Line001¯Logit
    NEXT ERASE MORE
    Line001
    NEXT ERASE MORE
    Messages & Calls
    MSG CALLS
    New calls begin
    No info to log
    No log assigned
    No resume item 
    						
    							144 / Tracking your incoming calls
    Modular ICS 6.1 System Coordinator Guide P0603535  02
    Using external Voice mail
    If you subscribe to a voice message service outside your 
    office, you can access that service through your Norstar 
    system. Your installer or customer service representative 
    programs your Norstar telephone to indicate when you have a 
    voice message waiting on a particular line. 
    To find out if your external voice message service works with 
    Norstar, or if you have any problems with your service, contact 
    your voice message service provider. 
    						
    							P0603535  02 Modular ICS 6.1 System Coordinator Guide
    Customizing your telephone
    Finding out what a button does using 
    Button Inquiry
    ²¥â
    You can use this feature to check the function of any line, 
    intercom, or programmed button on your telephone. 
    On the M7100 and the T7100 telephones, Button Inquiry 
    shows your internal number followed by the function assigned 
    to your single memory button.
    Displays
    The display shows the number and name 
    of the line. Press 
    SHOW to view the 
    redirection status of the line.
    Press £ or press VIEW‚ or ·VIEW to view 
    a number that is too long to fit on the 
    display. Press  
    ³ or OK when you are 
    done.
    The display shows the directory number of 
    the telephone, and the assigned name. 
    Press 
    NEXT to see the first line assigned to 
    ring at the intercom button.
    The name of the feature assigned to a 
    button is displayed when you press the 
    button. Press 
    £ or SHOW for additional 
    information.
    Press the button you want to check. Press 
    ² or EXIT when you are finished.
    For other displays, see Common feature displays on page 257.
    001 
    SHOW OK
    123456789012345...
     VIEW‚  OK
    221 
    NEXT VIEW‚
    
    SHOW OK
    Press a button
    EXIT 
    						
    							146 / Customizing your telephone
    Modular ICS 6.1 System Coordinator Guide P0603535  02
    Changing the set display contrast
    Use this feature to adjust the contrast on your set.
    1. Press ²¥à.
    2. Press a number on the dialpad to choose the contrast level 
    you prefer. 
    On a two-line telephone, you can use the UP
     and DOWN display 
    buttons to adjust the contrast. The number of contrast levels 
    available varies from one telephone model to another.
    Changing the language on the display
    You can select the language used on the display of each set. 
    The languages supported depends on which Profile was 
    installed on your system at Startup.
    English is the default first language.
    Refer to the Modular ICS 6.1 Installer Guide for a list of 
    languages supported by each profile. Check the programming 
    guide to determine which Profile was assigned to your system.
    You can program ²¥ÞâÚ, the first language code, 
    on to a memory button. If you want subsequent languages to 
    display, you can keep pressing the button until the language 
    code you want appears on the display. 
    You cannot program ²¥ÞâÛ or ²¥ÞâÜ 
    onto a memory button.  
    						
    							Customizing your telephone / 147
    P0603535  02 Modular ICS 6.1 System Coordinator Guide
    Programming a feature code onto a 
    memory button
    You can program a feature code onto a memory button. In 
    some cases, pressing the button a second time cancels the 
    feature.
    Programming feature buttons
    Any memory button not programmed as an external or internal 
    line, target line, Answer button, or handsfree/mute button, is 
    available for features.
    1. Press ²¥Ü.
    2. Press the memory button you want to program with a 
    feature.
    3. Enter the appropriate feature code you want to assign onto 
    the button.
    The following feature codes cannot be programmed onto a 
    memory button: Long Tones and any code beginning with ¥ 
    except ²¥ÞâÚ (Language Choice) and ²¥à 
    (Contrast Adjustment).
    Erasing a feature button
    1. Press ²¥Ú. 
    2. Press the feature button.
    3. Press ³ or OK
     to erase the button.
    Tip - When you program a button with the line pool feature 
    code, you must enter a line pool access code after the feature 
    code. The programmed line pool button accesses a specific line 
    pool, not the line pool feature. 
    						
    							148 / Customizing your telephone
    Modular ICS 6.1 System Coordinator Guide P0603535  02
    Displays
    The name of the feature assigned to a button 
    is displayed when you press the button.
     SHOW 
    appears when there is more information 
    available. Press 
    £ or SHOW for additional 
    information.
    If you are checking a speed dial button, enter 
    the three-digit speed dial code that you want 
    to check.
    Enter the feature code, or press ¨ or QUIT 
    to quit programming or CLEAR to clear the 
    numbers you have entered. The system 
    accepts the entry as soon as you enter a 
    valid feature code.
    Press ² and enter the feature code you 
    want to assign to the button. You cannot 
    enter invalid codes.
    You programmed a button with a feature that 
    was already programmed onto another 
    button. The feature has moved to the button 
    you just programmed. Its  original button is 
    now blank.
    Press the button you want to check. Press 
    ² or EXIT when you are finished.
    Enter the number you want to program and 
    press 
    ³. To erase the button, just press 
    ³.
    Enter the number you want to program and 
    press 
    OK. To erase the button, just press ³ 
    or OK. 
    For other displays, see Common feature displays on page 257.
    
    SHOW OK
    Enter code:
    F__
    QUIT CLEAR
    Feature code:
    QUIT
    Feature moved
    Press a button
    EXIT
    Program and HOLD
    Program and OK
    QUIT OK 
    						
    							Customizing your telephone / 149
    P0603535  02 Modular ICS 6.1 System Coordinator Guide
    Labeling your set
    The Business Series Terminals have label strips that come 
    with each telephone. You can print the label for each button on 
    your telephone and install the strip beside the buttons. The 
    Norstar M-series telephones have individual keycap labels. 
    This section suggests the process for setting up the labelling 
    for your set.
    Applying button labelling
    Before you apply button labels, use the Button Inquiry feature 
    (²¥â) to verify the button functions, and to avoid 
    activating features as you put the labels onto the buttons. For 
    more information refer to Finding out what a button does 
    using Button Inquiry on page 145.
    Business Series Terminals
    The T-series telephones are labelled beside the buttons. You 
    can use the Desktop Assistant utility to make changes and print 
    a new label card. Your system administrator can access this 
    application from the system CD or it can be downloaded from 
    http://www.nortelnetworks.com
     (Choose: Customer Support/
    Software Distribution, under Product Selection choose 
    Desktop Assistant
    ).
    Business Series Terminal T7316 button label locations
    T7316 Button
    labels 
    						
    							150 / Customizing your telephone
    Modular ICS 6.1 System Coordinator Guide P0603535  02
    Norstar button caps
    The Norstar M-series has two types of button caps:
    Unlabeled, clear button caps with appropriate green or 
    grey paper for line numbers, telephone numbers, and 
    features
    Pre-printed, colored button caps in green or grey
    Some examples of pre-printed button caps
    Default button assignments
    During Startup, the Norstar installer chooses one of the 
    available templates. Default features are assigned 
    automatically to the programmable buttons on installed sets. 
    These defaults vary depending on the template you choose, 
    and the style of telephone. 
    The default features are listed mapped out below.
    Green capsGrey caps
    ∫Line 1µ
    ©ß
    Tips - To make identification of line types easier, use 
    preprinted green button caps for lines that support incoming 
    and outgoing calls. Use clear button caps for target lines that 
    are incoming only.
    Tips - Norstar M-series telephones are shipped from the 
    factory with the button caps in place for the Square template.
    Please consult your customer service representative to 
    determine the type of template programmed into your system. 
    Not all templates are available in all software loads. 
    						
    All Nortel manuals Comments (0)

    Related Manuals for Nortel Modular Ics 6.1 System Coordinator Guide