Nortel Modular Ics 6.1 Installer Guide
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Working with ISDN / 71 P0603534 02Modular ICS 6.1 Installer Guide If you are setting up a D-packet service, program the point- of-sale terminal adapter or other D-packet service device with the appropriate TEI (provided by your service provider), terminal SPID, and DN by following the instructions that come with the device. Programming ISDN PRI lines When the configuration programming under Hardware is complete, your PRI lines are ready to be programmed. For information about programming your PRI lines, see Call by Call service selection for PRI on page 457. Programming ISDN BRI lines When the configuration programming under Hardware is complete, your BRI lines are ready to be programmed in the same way as analog lines. You can, for example, place them in pools and assign them to Norstar telephones, Business Series Terminals, or ISDN terminal equipment. However, there are some differences in the way BRI lines work that will influence how you configure them to handle incoming and outgoing calls. • For BRI lines, in most cases, your service provider supplies two SPIDs – one for each B channel. Each SPID and one or more Network DNs are associated with a single line. Calls to a Network DN come in on a specific line. Pressing a line button selects the same line every time. • If your service provider supplies you with a single SPID for both B channels, incoming and outgoing calls are handled according to the loop. The two lines provided by the BRI loop are pooled for both incoming and outgoing calls.
72 / Working with ISDN Modular ICS 6.1 Installer GuideP0603534 02 For example, if Loop 201 is programmed with a single SPID, which supports lines 001 and 002, incoming calls made to a Network DN associated with the SPID appear on either line 001 or line 002. If you press the line button for line 001, either line 001 or line 002 is selected. For loops which use a single SPID, assign both lines on a loop to a telephone to guarantee that all calls appear at the telephone. Programming Direct Inward System Access (DISA) on PRI trunks When a trunk cartridge is set to PRI, all lines on that trunk are set to Auto Answer without Direct Inward System Access (DISA). DISA can be accessed by one of two methods. 1) Define the DISA DN to match the trailing digits of the Called Party Number (CDN). With Public, Private, and Tie service types, the CDN is simply truncated to the Target Line Receive Digit Length and is parsed to match the Target Line Receive Digits. DISA can be accessed by having the DISA DN match the trailing digits of the CDN. For example, with a Receive Digit Length = 4, and DISA DN = 1234, a call made to Public DN 763-1234 will be handled as follows: • the ISDN setup message will contain a CDN of 763-1234 • the CDN will be truncated to the four digits, 1234 • 1234 matches the DISA DN • the call will be answered with DISA 2) Use incoming Call by Call (CbC) Service routing to map the call type to the DISA DN. Refer to Programming Call by Call service selection on page 460 for more information.
Working with ISDN / 73 P0603534 02Modular ICS 6.1 Installer Guide With FX, INWATS, 900, and SDS service types, either a Service Id (SID) or a CDN is mapped to Target Line Receive Digits. This is programmed under Call-by-Call Routing. DISA may be accessed by having the SID or CDN map to the DISA DN. This example has a Receive Digit Length = 4, DISA DN = 1234, and CbC Routing with (Service Type = FX, Map from SID = 2, Map to digits = 1234). A call presented to the Norstar system with service type FX and SID 2 will be handled as follows: • The ISDN setup message will specify FX with SID = 2 • The FX SID = 2 will be mapped to DISA DN digits 1234 The call will be answered with DISA Programming ISDN equipment DTI cards configured as PRI support various applications that are enabled by PRI. For a list of the type of applications that are support, see ISDN applications on page 183. Terminal equipment for BRI cards ISDN devices and terminals connected to the ICS must be configured under the Hardware heading in system programming. You choose directory numbers for ISDN equipment from a pre-determined range of DNs (667-696). Any of the ISDN DNs can be assigned to any U-LT or S loop, but each can only be assigned to one loop and one device. Devices on an S or LT loop (BRI cards only) Terminal equipment using a U-LT loop or S loop must be assigned an ISDN directory number (ISDN DN). This allows the TE to be assigned lines and to communicate with other devices connected to the ICS. Each DN can be assigned to only one TE and one loop.
74 / Working with ISDN Modular ICS 6.1 Installer GuideP0603534 02 You assign ISDN DNs to S loops and LT loops under Assign DNs under Hardware. Each S or LT loop can be programmed with eight ISDN DNs, but you cannot exceed a total of 30 ISDN DNs for the Modular ICS. Once you have assigned ISDN DNs to a loop, designate one of the DNs as a Loop DN. The Loop DN acts as a main ISDN DN and completes the configuration of the loop. The ISDN terminal equipment (TE) on the loop is also programmed with its ISDN DN. See the instructions that come with the ISDN device for information on how to program it to recognize the assigned DN. Most devices will require both a terminal service profile identifier (terminal SPID) and a DN, and some will require two terminal SPIDs and two ISDN DNs. The SPID used with the device should not be confused with a SPID used for network connections using an T or NT loop. To create a terminal SPID for a device, add at least two zeros to the end of the ISDN DN. Add more zeros to the beginning or end of the ISDN DN until you have the length of SPID required by the TE. For example, if an ISDN telephone requires a six-digit SPID and has a DN of 667, its SPID is 066700. If the same TE requires a minimum of 10 digits, the SPID is 0000066700. Most ISDN terminals require a five-digit SPID. An ISDN PC card usually requires a 10-digit SPID. Follow the directions that come with the ISDN device to program it with a SPID and ISDN DN.
Working with ISDN / 75 P0603534 02Modular ICS 6.1 Installer Guide Adding zeroes to SPIDs The following table uses the example in the illustration to show the programming for the S loop. SettingOption Loop201 TypeS SamplingFixed DNs on Loop 201: Assign DNs667: Assigned 668: Assigned 669: Assigned 670: Assigned Loop DN667 Inspect FORWARD CallersInspect FORWARD CallersMXPMXPInspect FORWARD CallersInspect FORWARD CallersMXPMXP U-LTS DN 275 SPID 0000027500 Loop DN 667 DN 669 (incoming) SPID 0000066900 DN 670 (outgoing) SPID 0000067000 DN 667 SPID 066700 Loop DN 669 DN 668 SPID 066800
76 / Working with ISDN Modular ICS 6.1 Installer GuideP0603534 02 ISDN router By connecting an ISDN router to your Modular ICS, a group of PCs can share Internet access. This arrangement is best for a workplace where each personal computer occasionally uses an Internet connection. To support Internet access, you must order BRI lines from your service provider, and subscribe to an Internet service from an Internet service provider (ISP). Your personal computer must have an Internet browser and any applications supplied by your ISP. D-packet service (BRI cards only) The D-packet service supplied by the Modular ICS supports a point-of-sale terminal adapter (POSTA). Connecting a POSTA allows transaction terminals, such as devices where you swipe credit or debit cards, to transmit information using the D channel of the BRI line. At the same time, the B channels of the BRI line remain available for voice and data calls. A special adapter links transaction equipment, such as cash registers, credit card verification rigs, and point-of-sale terminals, to the X.25 network. This is a data communications network designed to transmit information in the form of small data packets. ISDN ICS U-LT loopPCs with applications ISDN router LAN
Working with ISDN / 77 P0603534 02Modular ICS 6.1 Installer Guide To support the D-packet service, your ISDN network and financial institution must be equipped with a D-packet handler. To convert the protocol used by the transaction equipment to the X.25 protocol, your ISDN network must also be equipped with an integrated X.25 PAD. X.25 PAD works with the following versions of X.25: Datapac 32011, CCITT, T3POS, ITT and API. The ISDN service package you order must include D-packet service, for example, Package P in the U.S. or Microlink™ with D-channel in Canada. Your service provider supplies a Terminal Endpoint Identifier (TEI) and a DN to support D-packet service. The TEI is a number between 00 and 63 in the U.S. In Canada, the default range is 21-63. Your service provider may also supply you with a DN to program your D-packet device. The DN for D-packet service becomes part of the dialing string used by the D-packet to call the packet handler. POSTA for ISDN BRI When you configure D-channel packet service, you are specifying the transmission path between an ISDN loop on the network side of the ICS and the ISDN loop on the telephone side. The telephone side loop is the loop used by the point-of- sale terminal adapter. The service is turned on and configured using the network loop programming found under Hardware. Use NT loop for BRI-U2 and BRI-U4 cards and S or T loop for BRI-ST cards. To set up D-packet service: • go to the programming settings for the network loop under Hardware. (S, T, or NT loop) • select the S loop or LT loop used by the POSTA
78 / Working with ISDN Modular ICS 6.1 Installer GuideP0603534 02 • enter the terminal endpoint identifiers (TEIs) supplied by your service provider Point-of-sale terminal adapter The point-of-sale terminal adapter is an analog device that connects to point-of-sale devices using an RS-232 interface and a U-LT loop. It handles the routing of packet information from the devices to the ICS and into the ISDN network. Your service provider, usually a financial institution, supplies you with information about the compatible controller, which handles the routing of packet information from the devices to the ICS and into the ISDN network.
P0603534 02Modular ICS 6.1 Installer Guide Trunks and target lines Trunks are external lines that provide the physical connection between a Norstar system and other systems in a private or public network. Trunks are numbered 001 to 156 in a fully expanded system. Norstar Modular ICS supports six different types of trunks: • PRI trunks are used for incoming and outgoing calls over an ISDN network. PRI SL-1 lines can provide MCDN network functionality in a private network between other Norstar systems, Meridian 1 systems, or Business Communications Systems, if the appropriate software code has been installed. • T1 trunks are digital trunks that can be configured to act as loop start, ground start, E&M, DID, or leased lines, depending on your requirements. — DID trunks route incoming calls from the public network directly to telephones within Norstar, without an attendant. — Loop start trunks handle incoming and outgoing calls between Norstar and the public network. — E&M trunks handle incoming and outgoing traffic between the Norstar system and the private network. • BRI trunks handle incoming and outgoing calls between Norstar and an ISDN network. • Target lines are virtual communication paths between trunks and telephones on the Norstar system. They are incoming lines only, and cannot be selected for outgoing calls. With 192 target lines in a fully expanded system, you can concentrate auto answer calls on fewer trunks. This type of concentration is an advantage of target lines. Norstar mapping allows you to direct each target line to
80 / Trunks and target lines Modular ICS 6.1 Installer GuideP0603534 02 one or more telephones. Target lines are numbered 157 to 348 in a fully expanded system, and 157 to 284 in all others. Telephones can be configured to have an appearance of any type of trunk and line, including target lines, but excluding PRI trunks. If assigned, they are used for monitoring call usage. Trunk operating modes (T1) T1 trunks have four operating modes: • ground start (T1 only) • loopstart (analog and T1) • E&M (analog and T1) • DID (analog and T1) Ground start trunks (T1 only) Ground start trunks offer the same features as loop start trunks, but are used when the local service provider does not support disconnect supervision for the digital loop start trunks. Ground start trunks work with T1 only. By configuring lines as ground start, the system will be able to recognize when a call is released at the far end. Tips - You cannot change the trunk mode for a ground start trunk on a DTI. It always has disconnect supervision. A DTI can provide a maximum of 24 ground start trunks. Analog ground start trunks are not supported.