Nortel Modular Ics 6.1 Installer Guide
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System prgrming / 421 P0603534 02Modular ICS 6.1 Installer Guide • When set to Cycle, the system will choose the codes in sequence, from lowest to highest, until all the codes have been used. Trnsfr callbk Transfer callback delay allows you to specify the number of rings before a callback occurs on a transferred call. Press CHANGE to select the setting: 3, 4, 5, 6, or 12 rings. DRT to prime Delayed Ring Transfer automatically forwards unanswered external calls to a prime telephone after a certain period of time. This helps ensure that no external call goes unanswered. Press CHANGE to select the setting: Y (Yes) or N (No). DRT delay Delayed Ring Transfer delay allows you to specify the number of rings before a call is transferred to a prime telephone. For this feature to work, DRT to prime must be set to Y (yes). Tips - You can estimate the delay in seconds if you multiply the number of rings by six. Tips - An operational prime telephone must be assigned before this feature can operate. A prime telephone is assigned to one or more external lines in Line programming.
422 / System prgrming Modular ICS 6.1 Installer GuideP0603534 02 Press CHANGE to select the setting: 1, 2, 3, 4, 6, or 10 rings. Held reminder When active, Held Line Reminder reminds you that a call at your telephone is still on hold. You periodically hear two tones from your telephone until you return to the call on hold. Press CHANGE to select the setting: N (No) or Y (Yes). Remind delay Held Line Reminder delay allows you to choose the number of seconds before the Held Line Reminder feature begins at a telephone that has an external call on hold. Press CHANGE to select the setting: 30, 60, 90, 120, 150, or 180 seconds. Directd pickup Directed pickup allows you to answer any calls by specifying the internal number of the ringing telephone. Tips - The DRT delay can be programmed only if DRT is activated. You can estimate the delay in seconds if you multiply the number of rings by six. Tips - The Held Line Reminder delay can be programmed only if Held Line Reminder is activated.
System prgrming / 423 P0603534 02Modular ICS 6.1 Installer Guide Press CHANGE to select the setting: Y (Yes) or N (No). Page tone You can choose whether a tone sounds before a page begins. Press CHANGE to select the setting: Y (Yes) or N (No). Page Timeout The paging feature is automatically disconnected after a set length of time. Press CHANGE to select the maximum number of seconds needed for a page: 15, 30, 60, 120, 180, 300, 600, 2700. Daylight time When this feature is turned on, your system will automatically switch between standard time and daylight savings time. Tips - Directed pickup is not to be confused with the Call Pickup Group feature in programming, which allows you to answer a call at any telephone within a specific group without specifying the internal number of the ringing telephone. Like Call Pickup Group, Directed pickup is useful when not all the telephones have been assigned the same lines, but you still want to allow your co-workers to answer a call on any external line from their telephones.
424 / System prgrming Modular ICS 6.1 Installer GuideP0603534 02 Press CHANGE, to select the setting: Y (Yes) or N (No). AutoTime&Date You can program the Automatic Time&Date feature to enable the Norstar system to automatically update the time and date after a power failure. Whenever the clock is out of sync by more than two minutes, as a result of a power failure or a loss of power, the first incoming call updates the clock automatically after two rings. Note: CLASS trunks are required for this feature to work. Consult your customer service representative to determine if you have CLASS trunks. This feature also allows automatic changing between North American daylight savings and standard time. The Automatic Time and Date feature automatically overrides any manually-programmed changes to the time and date. Note: The year is not included with the time and date information and must be programmed manually if the current year differs from the network time. Press CHANGE to choose Y or N. Tips - The hour falls back one hour on the last Sunday of October at 2:00 am. It advances one hour on the first Sunday of April at 2:00 am. This function should only be programmed by your installer. In regions where daylight savings time does not apply, make sure this setting is changed to N (No).
System prgrming / 425 P0603534 02Modular ICS 6.1 Installer Guide Call log space Call log space programming customizes how log space is allocated to telephones in the system. Reset all logs allows you to reallocate the Call log space equally to all telephones in your system. 1. Press YES and use the dialpad to enter the space allocation for the Call log at each telephone. You must use a three-digit number (for example, 020 to give each set 20 spaces). 2. Press YES to accept the settings and end programming. The system automatically reallocates Log space. Press NO to keep existing settings. Host delay Host delay allows you to assign the delay between the moment an outgoing line is selected to make an external call, for Tips - Use this heading only if you want to allocate an equal amount of log space to all the telephones in your system. If you want to assign specific log space to individual telephones, see the information under Terminals&Sets in the Modular ICS 6.1 System Coordinator Guide. Reallocating Call log space may destroy Call log data at telephones that lose space. There are 600 Call log spaces available in the system. There are no spaces allocated by default. Changing the space allocation using Log Defaults defines the log space available to all telephones in the system. Any remaining unassigned log space is available in a log pool, and can be reallocated under Terminals&Sets in Telco features.
426 / System prgrming Modular ICS 6.1 Installer GuideP0603534 02 example, by lifting the receiver off the telephone, and the moment that Norstar sends dialed digits or codes on the line. Press CHANGE to select the setting: 200, 400, 600, 800, 1000, 1200, 1400, 1600, 1800, or 2000 milliseconds. Link time Link time allows you to specify the duration of a signal required to access a feature through a remote system. Press CHANGE to select the setting: 100, 200, 300, 400, 500, 600, 700, 800, 900, or 1000 milliseconds. For example, to program external dialing through a Centrex system, which requires a Link time of 400 ms, specify a Link time of 400. Tips - Host delay is provided to ensure that a dial tone is present before the dialing sequence is sent. Minimizing this delay provides faster access to the requested features. Tips - The Link time required depends on the requirements of the host switching system that must be accessed. Link is another name for Recall or Flash.
System prgrming / 427 P0603534 02Modular ICS 6.1 Installer Guide AlarmSet Alarm set allows you to assign a telephone on which alarm messages appear when a problem has been detected in the system. 1. Use CHANGE and the dialpad to enter the internal number of the Alarm telephone. 2. Press ‘ to set the Alarm telephone to None. The default setting is 221. Refer to “Alarm codes” on page 533 for details about reading alarms and troubleshooting with alarms. Set relocation Set relocation allows you to move any telephone to a new location within the Norstar system without losing the directory number, autodial settings, personal speed dial codes, and any programming for that telephone. Press CHANGE to select the setting: N (No) and Y (Yes). Tips - It is advisable to activate Set relocation after the telephone installation and programming is complete. This provides you with more flexibility in testing equipment.
428 / System prgrming Modular ICS 6.1 Installer GuideP0603534 02 Msg reply enh The Message reply enhancement feature allows for the message waiting indicator on analog telephones connected to an Analog Station Module (ASM) to be deactivated automatically if the reply call from the analog telephone to the designated direct-dial telephone is answered, no matter where the call is answered from by the user. This feature also functions if the user invokes the Call Pickup feature to answer the reply call from the analog set. It does not, however, work with the Retrieve Parked Call feature. Press CHANGE to select the setting: Y (Yes) and N (No). Warning If this feature is deactivated while a telephone is moved, the internal number and programming data for that telephone remain with the physical port on the ICS, and the telephone does not receive the original programming when it is reconnected elsewhere. If you plug a new telephone into the original location before you reinstall the moved telephone, the programming moves to the new telephone and the moved telephone must be reprogrammed. Tips - Direct-dial telephones are the only telephones that can send messages (using ≤⁄) to analog telephones connected to an Analog Station Module (ASM). The direct- dial telephone must be the designated direct-dial set for the analog telephone receiving a message.
System prgrming / 429 P0603534 02Modular ICS 6.1 Installer Guide Answer key Up to eight answer DNs can be assigned per telephone. The Answer key setting in Featr settings allows you to determine what types of calls will alert at the telephone for the Answer DNs assigned to any telephone. Answer key changes do not apply to portables. Press CHANGE to select the settings: Basic, Enhanced, and Extended. On the Basic setting, answer keys do not ring for: • Prime set call capture • call forwarded calls • other answer key calls • priority calls • voice calls • ringing service • callbacks The Enhanced setting is the same as the Basic setting except: • answer keys will ring for overflow call routed calls (special case of Prime set call capture) • answer keys will not ring for line transferred calls The Extended setting allows all call types to ring, except priority calls and voice calls. Phantom DNs A Phantom DN is the term used to describe a situation where a line is programmed to appear and ring on a telephone that does not physically exist. It allows you to create an Answer Key for the line that does not exist on an existing telephone. You would use a phantom DN in the case where you have taken a line out of service, such as a customer-response line,
430 / System prgrming Modular ICS 6.1 Installer GuideP0603534 02 but you still get calls to that number. To handle the calls, create an answer key using the phantom DN on the telephone where you want these calls to be taken. Setting SWCA controls You can assign up to 16 System Wide Call Appearance (SWCA) keys to each telephone in a group. This is performed under Button programming, located under Terminals&Sets, User Preferences. SWCA controls are controlled by feature codes ≤•fi¤‚ to ≤•fi‹fi. The user can also program this feature on their own telephones using these feature codes. On the system, under Feature Settings, SWCA Cntl you define how incoming calls get associated to SWCA keys and how Hold will handle the calls. The Auto Associate setting determines if answered calls will automatically be assigned to SWCA keys (Auto Associate = Y). If you want the user to press the Hold button or a free SWCA key before the call transfers to a SWCA key, set Auto Associate to N. Calls remain assigned to SWCA keys for the duration of the call. Tips - Since SWCA keys use the Park feature, ensure that you have Park turned on for your system by specifying a Park prefix (Access codes), and a park timeout setting (System programming, Featr settings).