Nortel Modular Ics 6.1 Installer Guide
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Norstar and Meridian are trademarks of Nortel Networks © Copyright Nortel Networks 2003 Modular ICS 6.1 Installer Guide 1-800-4 NORTEL www.nortel.com/norstar P0603534 02 Printed in Canada
P0603534 02Modular ICS 6.1 Installer Guide Table of Contents Regulations 21 Installation Safety warning 21 Safety and installation 22 For equipment with internal power supplies 22 For equipment with external power supplies 23 Important safety instructions 23 North American regulations 25 Telecommunication Registration 25 Federal Communication Commission (FCC) Notice Radio/TV interference 26 Devices intended to be connected to the Public Switched Tele- phone Network 27 US 27 Canada 30 Signaling method 31 Ringer Equivalence Number 31 Hearing aid compatibility (HAC) 32 Use of a music source 32 Programming emergency numbers 33 Limited Warranty 34 Exclusions 34 International Regulatory Information 36 How to use this document 37 What’s new with Norstar 39 New features and hardware for version 6.1 39 Other feature notes 41 Welcome to ISDN 43 Comparing ISDN to Analog 44 Type of ISDN service 44 B channels 45 D channels 45 ISDN layers 45 ISDN bearer capability 46
iv / Table of Contents Modular ICS 6.1 Installer GuideP0603534 02 Services and features for ISDN PRI and BRI 47 PRI services and features 47 BRI services and features 48 Feature descriptions 49 Network name display 49 Message Waiting Indicator (MWI) 50 Name and number blocking 50 External call forwarding 50 MCDN trunk features 51 Call by Call service selection for PRI 51 Emergency 911 dialing 52 MCID (Profile 2) 53 Network Call Diversion (Profile 2) 53 DTI card configured as a PRI card 53 ISDN hardware 54 DTI card configured as PRI 54 BRI Card 54 BRI-U2 and BRI-U4 card 55 BRI-ST card 55 U-LT reference point 55 U-NT reference points 56 S reference point 57 T reference points 58 Clock source for ISDN cards 59 Other ISDN BRI equipment: NT1 60 ISDN standards compatibility 61 Working with ISDN 63 Planning your ISDN network 63 Ordering ISDN PRI 63 Ordering ISDN PRI service in Canada 63 Ordering ISDN PRI service in United States 64 Ordering ISDN BRI 64 Ordering service in Canada 64 Ordering ISDN service in the U.S. 64 Supported ISDN protocols 66 ISDN programming 66 Programming ISDN PRI resources 67 Programming ISDN BRI resources 68 Programming ISDN PRI lines 71 Programming ISDN BRI lines 71 Programming Direct Inward System Access (DISA) on PRI
Table of Contents / v P0603534 02Modular ICS 6.1 Installer Guide trunks 72 Programming ISDN equipment 73 Terminal equipment for BRI cards 73 Devices on an S or LT loop (BRI cards only) 73 ISDN router 76 D-packet service (BRI cards only) 76 POSTA for ISDN BRI 77 Point-of-sale terminal adapter 78 Trunks and target lines 79 Trunk operating modes (T1) 80 Ground start trunks (T1 only) 80 DID trunks 81 Analog loop start trunks 83 Analog E&M trunks 85 BRI trunks 87 PRI trunks 87 Target lines 88 Remote system access 89 Use system features during a remote call 89 Remote access on loop start and E&M trunks 90 Remote access on a private network 90 Remote access on Direct Inward Dial (DID) trunks 91 Remote access on PRI trunks 91 Controlling system access 93 Class of Service 93 Restriction filters 94 Direct inward system access (DISA) 96 Networking with Norstar 99 Tie-line networking 100 Norstar behind a PBX 101 Dialing plans 102 Dialing plan using public lines 104 Destination code numbering in a network 104 Dialing plan using E&M lines 105 Dialing plans with shared line pools 109 Call-by-Call Services Example 111 Norstar Configuration 113
vi / Table of Contents Modular ICS 6.1 Installer GuideP0603534 02 PRI dialing plan example for two-way DID 115 Static DID and two-way DID 116 Private networking using PRI SL-1 117 SL-1 networking features 117 Features specific to Advanced Private Network 118 Private Network Tandem calling 119 Calls originating from the public network 120 Calls originating in the private network 123 Routing for tandem networks 126 Advanced Private Networking 128 Networking using routing codes 128 MCDN Private Networking 134 Using a UDP dialing plan 135 Using a CDP dialing plan 138 MCDN trunk call features 141 Network Call Redirection Information 142 ISDN Call Connection Limitation 144 Trunk Route Optimization 146 Trunk Anti-tromboning 148 MCDN voice mail/auto attendant call features 150 MCDN Meridian 1 attendant MCDN features 150 Message Waiting Indication 151 Camp-on 152 Break-in 154 Central voice mail and Auto Attendant with Norstar 156 Configuring centralized voice mail 157 Local system 157 Remote system 158 Using centralized voice mail 160 Configuring Centralized Auto Attendant (CAA) 160 Assigning PNIs 161 Assigning PNIs for adjacent nodes 161 Local system 162 Remote system 163 Voice mail configuration 164 Customer Use 166 Public network 166 Call one or more Norstar telephones 166 Call Norstar and select tie lines to a private network 167 Call Norstar and select lines to the public network 169 Private network 170 Call one or more Norstar telephones 170
Table of Contents / vii P0603534 02Modular ICS 6.1 Installer Guide Use tie lines to other nodes in the private network 171 Select lines to the public network 172 Select E&M trunks to the private network 173 Norstar Line Redirection feature 174 ETSI, MCDN and Network features 176 Network Call Diversion 176 Allowing NCD 177 Feature description 177 Programming and restrictions 178 Selective Line Redirection 179 Programming Extensions 179 Enhanced Caller ID 179 Malicious caller identification (MCID) 180 Programming MCID capability 181 Data Solutions 183 Examples of ISDN Scenarios 183 ISDN applications 183 Video conferencing and video telephony 183 Desktop conferencing 183 File transfer 184 Telecommuting 184 Group 4 fax 184 Remote LAN access 184 Leased line backup 184 LAN to LAN bridging 185 Internet and database access 185 Planning the installation 187 Planning checklist 188 Hardware 188 Initial configuration 188 System configuration 189 Required equipment 189 Expansion equipment 190 Optional equipment 191 Equipment for installing the ICS and modules 192 Location requirements 192 Electrical requirements 194 Configuring Trunk Cartridges 195 Configuring Station Modules 196
viii / Table of Contents Modular ICS 6.1 Installer GuideP0603534 02 Internal wiring requirements 196 Norstar loop 196 ISDN S reference point (S Loop) 197 System overview 198 Upgrading your Norstar system 199 Supported upgrades in MICS 6.1 200 Upgrade from versions 4.0 to 6.0 to version 6.1 203 Upgrade from pre-4.0 to 6.1 without upgrade tool 204 Upgrade from pre-4.0 to later versions using the upgrade tool 205 Upgrading from MICS 6.1 to MICS-XC 6.1 207 Trunk and Station Modules 210 Global Analog Trunk Cartridge/CLI Cartridge 210 Off-core DTI card 211 Replacing a Modular 8x24 KSU 212 Trunk module line numbering 216 Upgrading ILG functionality with hunt groups 217 Planning Hospitality functions 218 Installation 219 Installation checklist 220 Testing the ISDN BRI network connection 222 Installing the cartridges 223 Mounting the modules 225 Installation tips 227 Installing the ROM Software Cartridge 229 Inserting a cartridge 231 Terminating resistors on BRI-ST Cards 232 Shorting straps on a BRI-ST card 233 Connecting expansion modules 234 Order of connection 234 Analog Station Module 234 Installing fiber cables 240 Fiber cable management system 241 Using the fiber cable management system 242 Using the fiber spool 244 Making fiber connections 245 Routing fiber cables 246 Connecting the wiring 247 Connecting the wiring to the distribution panel 247
Table of Contents / ix P0603534 02Modular ICS 6.1 Installer Guide Wiring charts 252 Port numbering on the wiring charts 252 Integrated Communications System (ICS) 252 BRI Wiring charts 261 Wiring the BRI network interface 267 DTI wiring 269 E&M/DISA Trunk Cartridge wiring chart 273 DID supervisory signaling 276 Emergency transfer conditions 276 Emergency telephone 281 Moving telephones 283 Installing ISDN BRI terminal equipment 284 S or T wiring for terminal equipment 284 S or T extension wiring configurations 284 Additional power 285 U-LT wiring for terminal equipment 285 Installing optional equipment 287 Auxiliary ringer (customer supplied) 287 Auxiliary ringer programming 287 External music source (customer supplied) 288 External music source programming 288 External paging system (customer supplied) 289 Powering up the system 290 Check the power 291 Programming 293 Programming overview 294 Profile, Dialpad and Startup programming 295 Installer or System Coordinator Plus programming 296 System Coordinator programming 297 Admin/Basic programming 297 Programming tools 298 The programming overlay 298 Using the telephone buttons for programming 300 Special characters on the display 301 The display buttons 301 The Norstar Programming Record 303 Exiting 303 Viewing your programming updates 303 Entering numbers 304
x / Table of Contents Modular ICS 6.1 Installer GuideP0603534 02 Viewing long telephone numbers 304 Setting up User Preferences 305 Copying telephone programming 306 System ID 309 Reviewing programmed settings 309 Viewing the programming for a telephone 310 Viewing the programming for a line 310 Programming sequence 311 Profiles and Dialpads 312 Profile programming 312 Profile parameters 312 Changing the profile 315 Dialpad programming 316 Startup programming 317 Performing Startup 317 Changing the default telephony template 318 Changing the starting DN 319 Programming 321 Entering programming for installers 322 Entering programming for system coordinators 323 Entering programming using other passwords 324 Terminals&Sets 325 Line access 325 Line assignment 326 Appearances 327 Line pool access 329 Prime line 330 Intercom keys 331 Answer DNs 332 OLI # 333 Capabilities 335 Name 337 User prefernces 338 Restrictions 339 Filters 339 Default filters 341 Set restrns 344 Filters 344 Set lock 345 Allow last no 345 Allow saved no 345