Nortel Modular Ics 6.1 Installer Guide
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Passwords / 401 P0603534 02Modular ICS 6.1 Installer Guide Passwords COS pswds Class of Service (COS) passwords permit controlled access to system resources by both internal and remote users. When you enter a COS password at a telephone, the restriction filters associated with your password apply instead of the normal restriction filters. Similarly, when a remote user enters a COS password on an incoming auto-answer line, the restriction filters and remote package associated with their COS password apply instead of the normal restriction filters and remote package. COS pswds allows you to define individual passwords and determine the restriction filters and remote package associated with each. Tips - The Class of Service passwords for a system should be determined randomly and should be changed on a regular basis. Users should memorize their COS passwords. COS passwords should be deleted when an employee leaves the company. Tips - Typically, each user has a separate password. Alternately, several users can share a password or one user can have several passwords. A system can have a maximum of 100 six-digit COS passwords (00 to 99). You can use COPY and the dialpad to copy the restriction filters and remote package from one COS password to another. COS passwords must be unique.
402 / Passwords Modular ICS 6.1 Installer GuideP0603534 02 Pswd Pswd defines the six-digit Class of Service password. There is no default password. Use ≠, CHANGE and the dialpad to program the six-digit password. Use BKSP to edit numbers you have entered. User flt User filter allows you to assign a restriction filter to a COS password. The user filter associated with the COS password replaces any normally-applicable set restriction, line/set restriction, or remote restriction. Use CHANGE and the dialpad to program the two-digit user filter. The default setting (None), means that any normally- applicable filters still apply (set restriction, line/set restriction, or remote restriction). Line flt Line filter allows you to assign a specific line restriction to a COS password. The line filter associated with the COS password replaces any normally-applicable line restriction. Use CHANGE and the dialpad to program the two-digit line filter. The default setting (None), means that any normally- applicable line filter still applies.
Passwords / 403 P0603534 02Modular ICS 6.1 Installer Guide Remote pkg Remote pkg allows you to assign a specific remote access package to a COS password. The remote access package associated with the COS password replaces any normally-applicable remote access package. Use CHANGE and the dialpad to program the two-digit remote package. The default setting (None), means that any normally- applicable remote access package still applies. Call log pswds This setting allows you to override any Call log password programmed with the Call log feature, and resets it to None. This feature is used when someone forgets a password. 1. Press ≠. 2. Enter the DN of the telephone. 3. Press ≠. 4. Press C LR to clear the programmed password. Tips - You program a Call log password using the Call log Password feature. Refer to the Telephone Feature Card or the Modular ICS 6.1 System Coordinator Guide for more information.
404 / Passwords Modular ICS 6.1 Installer GuideP0603534 02 Progrming pswds You can choose any combination of six digits for Passwords. Some passwords allow line assignments to be rearranged, which could disrupt your telephone service. Provide passwords only to selected personnel to prevent unauthorized access to programming. Installer The default Installer password is 266344 ( CONFIG). 1. Use CHANGE , the dialpad, and OK to program the Installer password. 2. Record the password in the Programming Record. Tip - It is easier to remember the password if the digits spell a word. Tips - You can choose any combination of one to six digits. It is easier to remember the password if the digits spell a word. Provide this password only to selected personnel to prevent unauthorized access to programming. The implications of such access may include the rearrangement of line assignments, which could affect the operation of the Norstar system.
Passwords / 405 P0603534 02Modular ICS 6.1 Installer Guide SysCoord+ The default System Coordinator Plus password is 727587 ( SCPLUS). Use CHANGE , the dialpad, and OK to program the System Coordinator Plus password. SysCoord The default System Coordinator password is 23646 ( ADMIN). Basic The default Basic password is 22742 ( BASIC). Registration password (MICS-XC only) For more information about the Registration password, refer to the Modular ICS Companion Installer Guide. Tips - You should only distribute this password to experienced System Coordinators. This level of access is documented in the Modular ICS 6.1 System Coordinator Guide. An overview of what programming is available by using the System Coordinator Plus password is on page 296 Tips - For more information about the System Coordinator and Basic passwords, see the Modular ICS 6.1 System Coordinator Guide.
406 / Passwords Modular ICS 6.1 Installer GuideP0603534 02 Hospitality password There are two passwords within the Hospitality feature. Desk pswd provides secure access to the administration set for programming the service, and Cond pswd provides secure access to a room condition setting from each room set for housekeeping staff. Desk pswd Change this password frequently, to maintain security. At Hospitality: 1. Press ≠. Desk pswd:4677 displays. 2. Press CHANGE . New pswd: displays 3. Enter a new password, then press OK . Cond pswd Change this password frequently, to maintain security. At Hospitality: 1. Press ≠. 2. Press ‘ Cond pswd:None displays. 3. Press CHANGE . New pswd: displays 4. Enter a new password, then press OK .
Passwords / 407 P0603534 02Modular ICS 6.1 Installer Guide Silent Monitor password Users must enter a password when they use ≤•fifi‚ to monitor Hunt group calls. It is advisable to change this password frequently. At SM Passwd: 1. Press ≠. SM Passwd: displays. (default: 745368 (SILENT)) 2. Press CHANGE . New pswd: displays 3. Use the keypad to enter a new password. 4. Press OK .
408 / Time&Date Modular ICS 6.1 Installer GuideP0603534 02 Time&Date The time and date shown on the telephone display is used by the system for scheduled features. It can be changed in programming or by using a feature code (≤••ÊȘ‰ or ≤••°›fl‹). For more information, refer to the Modular ICS 6.1 System Coordinator Guide.
System prgrming / 409 P0603534 02Modular ICS 6.1 Installer Guide System prgrming System prgming allows you to set up features and settings which are not associated with any specific line or telephone. Hunt groups The Hunt groups feature allows a group of telephones to be called by a single directory number, ensuring that calls are easily routed to the appropriate group. The default setting for Hunt groups is Broadcast. Hunt group statistics are available under Usage Metrics on page 569. Hunt groups can be used to route calls to a support service such as a Help Line for a software company. Specialists dealing with Product A can be in one group. Specialists dealing with Product B can be in another group. Incoming calls will target a specific group and hunt for the next available telephone in the group. If no telephone is available, the call can be placed in a queue or can be routed to an overflow telephone. The Hunt groups subheading in system programming is the area that programming changes are made to the following: • members of a group • member position in a group • what lines are assigned to a group • how incoming calls are distributed • how long the system looks for available agents • where a call goes if all agents are busy
410 / System prgrming Modular ICS 6.1 Installer GuideP0603534 02 The hunt group setting impacts other features: • Call forwards set on telephones that are members of a hunt group are overridden by the hunt group routing. • Telephones which are members of a hunt group can temporarily leave a group by activating the DND feature. • Wireless twinning can be enabled if a hunt group appears on the portable as well as the set. • Priority calls to a hunt group will be rejected • Hunt group set numbers cannot be in a ringing group. • Hunt group set numbers cannot be in a page zone. • Hunt group member line keys take precedence over Hunt group key, therefore, it is recommended that you do not assign any lines to telephones which are part of the hunt group. If you do assign lines to a hunt group telephone, ensure they do not duplicate any of the lines assigned to the Hunt Group DN. Note: Do not program videophones as members of a hunt group. Hunt groups allow one B channel connection at a time and videophones use two B channels. Adding or removing members from a group • Members of the group can be any Norstar telephone or Business Series Terminal, ISDN set, or portables. • A telephone can be in more than one hunt group, but is considered a member in each hunt group, increasing the total number of members in the system. • There will be only one appearance of the same hunt group on a telephone, regardless of how many lines are assigned to the hunt group. The appearance can be set to: Appr&Ring, Appr only, or Ring only.