Nortel Modular Ics 6.1 Installer Guide

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P0603534  02Modular ICS 6.1 Installer Guide
telecommunications company cause to request the user to 
disconnect the equipment.
Users should ensure for their own protection that the electrical 
ground connections of the power utility, telephone lines and 
internal metallic water pipe system, if present, are connected 
together. This precaution may be particularly important in 
rural areas. 
This Class A digital apparatus meets all requirements of the 
Canadian Interference-Causing Equipment Regulations as 
specified in the Industry Canada Standard ICES-003.
Signaling method
The equipment allows signaling in DTMF tones. It can 
complete calls to local and long distance lines and can also 
complete long distance calls via computer phone systems such 
as MCI or SPRINT. This equipment is capable of providing 
access to interstate providers of operator services through the 
use of access codes. Modification of this equipment by call 
aggregators to block access dialing codes is a violation of the 
Telephone Operator Consumers Act of 1990.
Ringer Equivalence Number
US
The FCC Registration information on the product label, 
includes a Ringer Equivalence Number (REN) which is used 
to determine the number of devices you may connect to your 
Caution
Users should not attempt to make such connections 
themselves, but should contact the appropriate electric 
inspection authority, or electrician, as appropriate 
						

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Modular ICS 6.1 Installer GuideP0603534  02
phone line. A high total REN may prevent ICSs from detecting 
ringing in response to an incoming call and may make placing 
calls difficult. In most, but not all areas, the sum of the RENs 
should not exceed five (5.0). To be certain of the number of 
devices that may be connected to a line, as determined by the 
total RENs, contact the local telephone company.
Note:  RENs are associated with loop start and ground start ports. Do not 
use for E&M or digital ports.
Canada
The Ringer Equivalence Number (REN) assigned to each 
terminal device provides an indication of the maximum 
number of terminals allowed to be connected to a telephone 
interface. The termination on an interface may consist of any 
combination of devices subject only to the requirement that 
sum of the ringer equivalence numbers of all the devices does 
not exceed 5.
Hearing aid compatibility (HAC)
The telephone station sets are compatible with hearing aids 
equipped with an appropriate telecoil and is compliant with the 
requirements of the Americans with Disabilities Act (ADA).
Use of a music source
In accordance with US, Canadian and international copyright 
laws, a license may be required from the American Society of 
Composers, Authors and Publishers, or other composers’ or 
performing rights organization if Radio, TV or other 
broadcasts to the public are transmitted through the Music On 
Hold or Background Music features of this telecommunication 
system. 
						

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P0603534  02Modular ICS 6.1 Installer Guide
Programming emergency numbers
When programming emergency numbers and/or making test 
calls to emergency numbers:
1. Remain on the line and briefly explain to the dispatcher the reason for 
calling before hanging up.
2. Perform such activities in the off-peak hours, such as early mornings 
or late evenings.
Substitution of non-approved equipment will void the 
NORTEL warranty.
Address for warranty and repairs in the US:
Nortel
640 Massman Drive
Nashville TN 37210   
Address for warranty and repairs in Canada:
Nortel
30 Norelco Drive
Weston, Ontario M9L 2X6
For more information call 1-800-4NORTEL. 
						

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Modular ICS 6.1 Installer GuideP0603534  02
Limited Warranty
Nortel Networks warrants this product against defects and 
malfunctions during a one (1) year period from the date of 
original purchase. If there is a defect or malfunction, Nortel 
Networks shall, at its option, and as the exclusive remedy, 
either repair or replace the telephone set at no charge, if 
returned within the warranty period.
If replacement parts are used in making repairs, these parts 
may be refurbished, or may contain refurbished materials. If it 
is necessary to replace the telephone set, it may be replaced 
with a refurbished telephone of the same design and color. If it 
should become necessary to repair or replace a defective or 
malfunctioning telephone set under this warranty, the 
provisions of this warranty shall apply to the repaired or 
replaced telephone set until the expiration of ninety (90) days 
from the date of pick up, or the date of shipment to you, of the 
repaired or replacement set, or until the end of the original 
warranty period, whichever is later. Proof of the original 
purchase date is to be provided with all telephone sets returned 
for warranty repairs.
Exclusions
Nortel Networks does not warrant its telephone sets to be 
compatible with the equipment of any particular telephone 
company. This warranty does not extend to damage to 
products resulting from improper installation or operation, 
alteration, accident, neglect, abuse, misuse, fire or natural 
causes such as storms or floods, after the telephone is in your 
possession.
Nortel Networks shall not be liable for any incidental or 
consequential damages, including, but not limited to, loss, 
damage or expense directly or indirectly arising from the  
						

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P0603534  02Modular ICS 6.1 Installer Guide
customers use of or inability to use this telephone, either 
separately or in combination with other equipment. This 
paragraph, however, shall not apply to consequential damages 
for injury to the person in the case of telephones used or 
bought for use primarily for personal, family or household 
purposes.
This warranty sets forth the entire liability and obligations of 
Nortel Networks with respect to breach of warranty, and the 
warranties set forth or limited herein are the sole warranties 
and are in lieu of all other warranties, expressed or implied, 
including warranties or fitness for particular purpose and 
merchantability. 
						

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Modular ICS 6.1 Installer GuideP0603534  02
International Regulatory 
Information
This is a class A product. In a domestic environment this 
product may cause radio interference in which case the user 
may be required to take adequate measures.
Information is subject to change without notice. Nortel 
Networks reserves the right to make changes in design or 
components as progress in engineering and manufacturing 
may warrant. This equipment has been tested and found to 
comply with the European Safety requirements EN 60950 and 
EMC requirements EN 55022 (Class A) and EN 55024. These 
EMC limits are designed to provide reasonable protection 
against harmful interference when the equipment is operated 
in a commercial and light industrial environment.
The CE Marking on this equipment indicates 
compliance with the following:
This device conforms to Directive 1999/5/EC on 
Radio Equipment and Telecommunications 
Terminal Equipment as adopted by the European 
Parliament And Of The Council.
WARNING
This is a class A product. In a domestic environment this 
product may cause radio interference in which case the 
user may be required to take adequate measures. The 
above warning is inserted for regulatory reasons. If any 
customer believes that they have an interference 
problem, either because their Nortel Networks product 
seems to cause interference or suffers from interference, 
they should contact their distributor immediately. The 
distributor will assist with a remedy for any problems 
and, if necessary, will have full support from Nortel 
Networks. 
						

							P0603534  02Modular ICS 6.1 Installer Guide
How to use this document
This guide provides core installation and programming 
information for MICS 6.1 and MICS-XC 6.1 systems. If you 
are installing a MICS-XC system, also refer to the Modular 
ICS Companion Installer Guide for Companion installation 
and programming. 
• The MICS system can be a mini (no expansion cartridge 
installed), a midi (installed with a two-port expansion 
cartridge), a maxi (installed with a six-port expansion 
cartridge), or a mega (Combination Fiber six-port Services 
Cartridges and Services cartridges) system. For more 
information about the configurations, see Connecting 
expansion modules on page 234. This version of the 
software does not support Companion.
• The MICS-XC system has all the functionality of MICS, 
plus it supports the Companion wireless functionality. 
Both systems support ISDN PRI and BRI, and T1 
functionality. All MICS 6.1 functionality is described in this 
book. For system coordinators, the MICS 6.1 System 
Coordinator Guide explains how to perform common 
telephone programming.
Companion wireless programming and installation 
instructions are documented in the Modular ICS Companion 
Installer Guide and the Modular ICS Companion System 
Coordinator Guide.
Information that is specific to MICS-XC systems or MICS 
systems is clearly marked within this guide.
Note:Throughout this guide, reference to KSU refers to 
the Integrated Communication System (ICS). 
						

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							P0603534  02Modular ICS 6.1 Installer Guide
What’s new with Norstar
The Norstar MICS 6.1 includes several new features and a few 
functionality changes.
New features and hardware for version 6.1
• T24 Key Indicator Module (KIM) and T7316E Business 
Series Terminal. When put together, the unit is referred to 
as a Central Answer Position (CAP).
These two pieces of hardware are designed to replace the 
M7324/CAP module setup. The T7316E can also be 
deployed as a stand-alone unit, and works the same way as 
previous versions of the T7316 with some minor changes, 
including an active handsfree key below the main dialpad. 
Both units come with installation instructions.
The KIM can be used in two configurations. The ordinary 
KIM (OKIM) has the same functionality as the current 
unassigned CAP module. The enhanced KIM (eKIM) 
supports lines, multiple target lines, and hunt group 
appearances (CAP/KIM assign on page 435).
Up to four KIMs can be attached to an enhanced T7316E, 
without requiring a system auxiliary power supply 
(SAPS). A T7316E can only support a maximum of four 
eKIMs, however, it can support up to nine OKIMs, with 
the addition of a SAPS. The system can support a 
maximum of five CAP units using EKIMs. This number 
To upgrade from any previous version of 
MICS software to MICS 6.1, refer to 
Upgrading your Norstar system on page 199 
for detailed instructions. 
						

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Modular ICS 6.1 Installer GuideP0603534  02
will include any T7324-based CAP installations you might 
already have. The system can support many more CAP 
units using OKIMS. 
The KIM and T7316E also provide call-specific icons to 
make call tracking easier.
You cannot program Answer DN keys onto a KIM.
• destination code enhancements
— 12-digit destination code: You can specify up to 12 
digits as a destination code, which allows you to 
support user expectations of dialing requirements for 
existing systems. For instance, if your users are used to 
dialing 91XXX-XXX-XXXX for a long distant call, 
they can continue to do so, even though the call may go 
through your private network or may use more than 
one route. This allows you to provide a seamless 
transition to network dialing. (Routes and destination 
codes on page 381)
— multiple least-cost routing: When you specify a 
schedule other than Normal for a destination code, you 
can specify up to three possible routes the call can 
access, in order of preference. (Programming for least 
cost routing on page 395)
• Silent monitor for hunt groups
Your Hunt group supervisors can now monitor hunt group 
calls, either silently, or by providing a conference tone to 
indicate that the call is being monitored (Silent Monitor on 
page 432). Other new functionality has been added to 
allow you to determine which telephones will be allowed 
to silent monitor (Capabilities on page 335), how many 
monitoring telephones your system will allow (SM sets on 
page 466), and what password is required to enter a 
monitoring session (Silent Monitor password on page 
407). Refer to the Modular ICS 6.1 System Coordinator