Nortel Modular Ics 6.1 Installer Guide
Have a look at the manual Nortel Modular Ics 6.1 Installer Guide online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 211 Nortel manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
Table of Contents / xi P0603534 02Modular ICS 6.1 Installer Guide Allow link 345 Line/set restrns 346 Telco features 347 Feature assignment (CLID alignment) 347 Caller ID set 347 Extl VMsg set 348 1stDisplay 349 Called ID 349 Log space 349 Lines 351 Trunk/Line data 351 Copying Trunk and Line data 353 Trunk type 353 Line type 354 Line connected to a DTI 355 Dial mode 356 Rec’d # 357 If busy 357 Prime set 358 Auto privacy 358 Trunk mode 359 Ans mode 359 Ans with DISA 360 Link at CO (loop trunks only) 361 Aux. ringer 361 Full AutoHold 362 LossPkg 362 Signal 363 ANI Number 364 DNIS Number 364 Gain 365 Programming distinctive ring patterns 366 Name 367 Restrictions 367 Restrn filters 368 Line restrns 368 Remote restrns 369 Telco features 370 VMsg center 1 370 Services 371 Common settings 372 Control sets 372
xii / Table of Contents Modular ICS 6.1 Installer GuideP0603534 02 Schedule names 373 Schedule times 373 Ringing service 375 Ringing groups 375 Sched:Night 376 Service 376 Trunk answer 376 ExtraDial telephone 377 Line settings 377 Restrn service 379 Routing service 379 Routes and destination codes 381 Routes 381 DialOut 382 Use Pool 382 Routing table 383 Programming the PRI routing table 384 Dest codes 385 Wild card character 386 Normal rte 388 Digit Absorption 388 Setting up a route for local calling 389 Setting up a route for long distance calling 391 Adding a long distance carrier access code 393 Programming for least cost routing 395 Multiple least cost routing 396 Sched:Night 397 Using dialing restrictions with routing 399 Sys speed dial 400 Passwords 401 COS pswds 401 Pswd 402 User flt 402 Line flt 402 Remote pkg 403 Call log pswds 403 Progrming pswds 404 Installer 404 SysCoord+ 405 SysCoord 405 Basic 405 Registration password (MICS-XC only) 405
Table of Contents / xiii P0603534 02Modular ICS 6.1 Installer Guide Hospitality password 406 Desk pswd 406 Cond pswd 406 Silent Monitor password 407 Time&Date 408 System prgrming 409 Hunt groups 409 Adding or removing members from a group 410 Moving members of a group 412 Assigning or unassigning lines to a group 412 Setting the distribution mode 413 Setting the hunt delay 414 Programming busy line setting 414 Programming the queue timeout 415 Programming the overflow set 415 Setting the Hunt group name 416 Allowing/disallowing an auxiliary ringer 416 Assigning a distinctive ring pattern to a Hunt Group 416 Monitoring Hunt groups 417 Change DNs 418 Featr settings 419 Backgrnd music 419 On hold 419 Receiver volume 419 Camp timeout 420 Park timeout 420 Park mode 420 Trnsfr callbk 421 DRT to prime 421 DRT delay 421 Held reminder 422 Remind delay 422 Directd pickup 422 Page tone 423 Page Timeout 423 Daylight time 423 AutoTime&Date 424 Call log space 425 Host delay 425 Link time 426 AlarmSet 427 Set relocation 427
xiv / Table of Contents Modular ICS 6.1 Installer GuideP0603534 02 Msg reply enh 428 Answer key 429 Setting SWCA controls 430 CLID match 432 Silent Monitor 432 Direct-dial 433 D-Dial1 433 Intrnl/Extrnl# 434 Line selection 434 CAP/KIM assign 435 Dialing Plan 436 DN lengths (enbloc dialing) 437 Private networks 438 Public networks 439 Dial Timeout 440 Access codes 441 Line pool codes 441 Park prefix 442 External code 443 Direct-dial # 444 Auto DN 444 DISA DN 445 PrivAccCode 445 Carrier Codes 446 Remote access 447 Rem access pkgs 447 Rem line access 447 Changing Companion DN type 449 Rec’d # length 450 DN length 451 Nat’nl length (profile 2, only) 452 Make/Break (profile 2, only) 452 BusName 453 Receiving and Sending Calling Party Name 453 Receiving and Sending Connected Name 454 Network Name Display interactions 454 Programming Network Name Display 455 Outgoing Name and Number Blocking 456 Call by Call service selection for PRI 457 Line Pools 460 Programming Call by Call service selection 460 PRI Call by Call Limits 460
Table of Contents / xv P0603534 02Modular ICS 6.1 Installer Guide Programming Call by Call Limits 461 Release Reasons 462 Programming Hospitality Services 463 Room/desk information 463 Call restrns 464 Setting Service times 465 Configuring alarms and expired alarms settings 465 SM sets 466 Network Services 467 ETSI: Network diversion and MCID 467 Network Call Diversion 468 Malicious call identification (MCID) 471 MCDN services (profiles 1, 2, 4) 472 Telco features 474 VMsg ctr tel#s 474 Outgoing Name and Number Blocking 475 Programming the analog vertical service code (VSC) 476 Programming the BRI VSC 476 Setting up the modules for ONN blocking 477 Program ONN blocking BRI loop state 478 Software keys 479 ISDN-PRI 479 MCDN 479 Companion (MICS-XC only) 479 System Identification Number 480 Call the Nortel Customer Response Center 480 Entering the software keys 481 Hardware 482 Show module 482 Cards on KSU 482 Provisioning the DTI card for PRI 483 Selecting a protocol 484 BchanSeq 485 Call-by-call routing 485 Discon timer 487 Answer timer 487 CO fail 488 I/F levels 488 Framing 489 Internal CSU 490 CSU line bld 490
xvi / Table of Contents Modular ICS 6.1 Installer GuideP0603534 02 Line coding 491 ClockSrc 492 Max transits 492 Modules 492 StnMod 492 ASM 493 TrunkMod 494 BRI card 498 Loop 498 Type 498 Lines 498 No SPIDs assignd 499 # of B-channels 499 Network DNs 500 Call type 500 D-packet servce 501 Lp 501 TEIs 502 No TEIs on loop 502 Sampling 502 DNs on Loop 503 Assign DNs 503 Loop DN 503 Clock Src 504 Setting the clock source for DTIs and PRI 508 T1 or ISDN-PRI configurations 509 DataMod 510 Type 510 Maintenance 511 Beginning a Maintenance session 512 System version 513 Checking the version of the system 513 Port/DN status 514 Identifying a connected device 515 Displays 516 Checking the device version number 517 Checking the state of the device 518 Disabling a device 519 Displays 519 Enabling the device 520
Table of Contents / xvii P0603534 02Modular ICS 6.1 Installer Guide Returning to the beginning 520 Module status 521 Looking at the module inventory 521 Checking the number of Cartridges 522 Checking the state of a module 522 Checking the state of a cartridge 523 Disabling a module or its cartridges 524 Enabling a module or its cartridge 524 Returning to the beginning 525 System test log 526 Checking the items in the log 526 Checking the current alarm 527 Checking when each item occurred 527 Checking consecutive repetitions of an event or alarm 527 Erasing the log 528 System administration log 529 Checking the items in the log 529 Checking the current alarm 530 Checking when each item in the log occurred 530 Erasing the log 530 Network evt log 531 Checking the items in the log 531 Checking the current alarm 531 Erasing the log 532 Checking when each item in the log occurred 532 Alarm codes 533 If you see an alarm code 534 Alarm troubleshooting 537 Event messages 541 Dealing with event messages 541 Significant event messages 542 Event message 799 545 Displays 546 Provisioning BRI and PRI lines 549 BRI and T1 lines 549 Cd1-ICS 549 L001 550 Provisioning a T1 line 550 Provisioning a PRI line 550
xviii / Table of Contents Modular ICS 6.1 Installer GuideP0603534 02 Deprovisioning a line 551 Disabling a PRI Channel 551 Tests 552 Loopback tests for T1 or ISDN-PRI lines 552 Tests initiated from Norstar 556 Tests initiated by the central office 556 Starting a loopback tests 557 Operating a Continuity loopback test 558 Loopback test for BRI lines 558 Operating a payload loopback test 559 CSU stats 560 Statistics 560 Checking the performance statistics 561 Checking the CSU alarms 563 Checking active alarms 563 Checking carrier failure alarms 563 Checking bipolar violations 564 Checking short term alarms 564 Checking defects 564 Resetting all statistics 565 Diagnostic tools 566 Link Status 567 Working with fractional PRI 567 Usage Metrics 569 Hunt groups 569 Call-by-Call 570 Clearing the metrics 571 Troubleshooting 573 Getting ready 574 Types of problems 575 Misunderstanding a feature 575 Programming errors 575 Wiring connections 575 Equipment defects 575 General troubleshooting procedure 576 Problems with telephones 577 Set has faulty buttons, display, handset or other hardware problems 577
Table of Contents / xix P0603534 02Modular ICS 6.1 Installer Guide Unreadable set display 577 Telephone dead 578 Running a Maintenance session to test a dead telephone 579 Replacing a telephone 579 Emergency telephone dead 580 Problems with lines 581 Calls cannot be made (but can be received) 581 Dial tone absent on external lines 582 Hung lines at a telephone 583 Auto-answer line rings at a telephone 584 Prime telephone gets misdialed calls 586 Selected lines reads Not in service or Not available 587 Selected line pool displays: No free lines 589 Problems with optional equipment 591 Analog Terminal Adapter 591 Running a Maintenance session to test an ATA 591 Auxiliary ringer 592 External paging 593 Music on Hold/Background Music trouble 593 KIM not working 594 Cold starting the KIM 594 Problems with trunk cartridges service 596 Digital Trunk Interface trouble 597 Monitoring the T1 or PRI signal 599 Problems with BRI service 600 The BRI card is connected to the ISDN network (U loop) but the LED for one of more loops is not lit 600 Solution 600 Out of service displays when a BRI is selected (LED for loop is lit) 601 All the LEDs on a BRI Card are flashing 601 Caller hears one ring and then a fast busy signal when placing a call on a BRI line 602 ICS down 603 Trunk or Station Module down 604 Data Module down 605 Problems for network or remote users 606 Remote feature code gets no response 606 Dialed number gets ringback and the wrong person 606
xx / Table of Contents Modular ICS 6.1 Installer GuideP0603534 02 Dialed number gets stuttered dial tone instead of ringback 607 Dialed number gets dial tone instead of ringback 608 Dialed number gets busy tone 608 Dialed number does not get through 609 Dialed DISA number gets ringback instead of stuttered dial tone 611 Dialed DISA number gets dial tone instead of stuttered dial tone 612 DISA user gets overflow tone when entering COS password 613 Dialed feature code gets overflow tone 614 Dialed feature code gets busy tone 615 Line pool access code gets overflow tone 616 Line pool access code gets ringback 617 Line pool access code gets busy tone 618 Dialed number gets no response 619 Specifications 621 Norstar system 621 Digital Trunk Interface 623 Glossary 625 Index 647 Backup programming overlays 689