Nortel Modular Ics 6.1 Installer Guide
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Index / 661 P0603534 02Modular ICS 6.1 Installer Guide high 365 normal level 365 programming 365 trunk/line data settings 352 gain level CSU line bld 490 ground start trunk 80 grounded outlet 190 groundstart answer mode 359 line setting 355 trunk data settings 352 Group 4 fax using ISDN applications 184 group function, naming hunt groups 416 H handset standards and specifications 36 handsfree programming 335 handsfree button 298 handsfree/mute, assigned 331 hardware clock source 504 D-channe 77 disconnect timer, cards 487 installation checklist 188 interface list 296 modules 492 power software first 199 programming 482 programming CbC services 459 setting clock source 508 software install first 199 system initialization 291 top level 322 trunk cartridges in ICS 482 heading 301 headset 191 hearing aids 32 held line reminder delay, programming 422 programming 422 HF answerback 335 Hold button 298 setting SWCA controls 430 holdfull autohold, programming 362 tones, music, or silence 419 hospitality administrative set features 218 call restrictions 464 features 218 password 406 password listing 296 room set features 218 room/desk information 463 service times 465 services programming 463 setting alarms 465 user interface 296 host delay 425 hotline 336 humidity, ICS 192 hung lines 583 hunt delay 414 hunt group page zone 410 Hunt Groups auxiliary ringer 416 Hunt groups member order 412 usage metrics 569 hunt groups adding and removing members 410 appearances 410 broadcast 413 busy tone 414 call forward override 410 delayed ring transfer 412 description of use 409 distributing hunt group calls 413 external cadencing 411 features 217, 410 hunt delay 414 hunt group DN 411 listing 296 member order 412 moving members 412 name display 454 naming the group 416 overflow 414 overflow set 415 priority calls 410 programming 411 programming options 409
662 / Index Modular ICS 6.1 Installer GuideP0603534 02 queue timout 415 queue, on busy 414 ringing group 410 rotary 413 routing for busy lines 414 sequential 413 set number range 411 temporarily leaving group 410 unassigning lines 412 upgrading from ILG 217 videophones 410 I I/F levels 488 icons on programming telephones 298 ICS background music 419 BRI-U wiring 264, 266 cable connections 249 cable trough 290 cards 482 door lable, description 243 emergency telephone installation 281 expansion cartridge numbering 253 expansion module spacing 242 external loop start lines wiring chart 258, 259 feature cartridge slots 209 humidity 192 installation checklist 192 internal modules 252 minimum clearance 192 minimum distance 192 non-expanded numbering 253 primary reference 504 required equipment 189 slot, installation alarm 228 slots, diagram 226 spacing requirements for MICS-XC 193 ST interface card wiring 261, 263 system coordinator passwords, using 293 telephone and auxiliary equipment wiring chart 257 telephone wiring chart 255 temperature 192troubleshooting 600 trunk cartridge slots 482 trunk module location 494 ventilation gap 192 wiring 252 identify device connected to the system 515 identifying the system 309 Idle 518 idle line full autohold 362 search for 355 if busy 352, 357 ILG, upgrading to Hunt Groups 217 immediate signal type 363 impedance external pacing equipment 289 loss package settings 362 incoming call routing, call-by-call 485 calls, loop start trunks 83 changing the COS password 93 E&M trunk, no DISA 86 target lines 88 using DID trunks 84 incoming external lines, restricting 95 indicators power 292 telephone buttons 300 Industry Canada registration 25 initial configuration checklist 188 initializing the system, startup programming 317 inserting trunk and service cartridges 231 installation cartridges 223 checklist 220 clock source loops 505 electrical requirements 194 emergency telephone 281 equipment and supplies checklist 189 expansion equipment checklist 190 expansion module spacing 242 external paging system 289 feature cartridge 229 fiber cables 240, 242
663 / Index Modular ICS 6.1 Installer GuideP0603534 02 ICS and expansion modules checklist 192 ISDN terminal equipment 284–286 location requirements 192 module spacer 243 music 287 Norstar telephone 282 optional equipment checklist 191 planning checklist 188 safety precautions 22–24 Installer interface list 296 password 294, 296, 317, 404 programming 322 installing auxiliary ringer 287 modules 225 optional equipment 287 Integrated Communication System, see ICS Integrated Voice Response Center 479 intercom assigning buttons 331 button programming 328 prime line 331 intercom DNs, conflicts 385 intercom key target lines 79, 87 interdigit timeout, dialing rules 440 interface levels 488 interference, minimum distance 192 internal CSU internal numbers changing 418 length 451 internal terminal, tandem network 127 internal user access features 100 internal wiring requirements 196 internal/external number, direct dial 434 international Inwats, CbC service 457 Internet access 185 internet access ISDN router 76 Internet service provider (ISP) 76 invalid configurations, trunks 510 Invoke by hold, SWCA 430 Inwats, CbC service 457 ISD/TT, I/F levels 488 ISDNapplications 183–185 bearer capability 46 BRI card 54–60, 498 BRI card B-channels 499 BRI card call type 500 BRI card D-packet service 501 BRI card loop lines 498 BRI card loop types 498 BRI card loops 498 BRI card terminal equipment 73 BRI card, assign DNs 503 BRI card, DNs on loop 503 BRI card, loop DN 503 BRI card, LT loop 501 BRI card, network DNs 500 BRI card, sampling 502 BRI card, TEIs 502 BRI ICS wiring charts 261–265 BRI line, loopback test 559 BRI network interface wiring 267 BRI trunk 87 BRI trunk module wiring charts 278–280 BRI trunks BRI, ST trunk modules 228 BRI, U2 trunk modules 228 BRI, U4 trunk modules 228 BRI-ST card 224 BRI-ST trunk modules 254 BRI-U2 card 224 BRI-U2 trunk modules 254 BRI-U4 card 224 BRI-U4 trunk modules 254 capabilities 43 clock source 504 clocking 59–60 data transmission speed 48 D-channel packet service 77, 501 default DNs 73 desktop conferencing using 183 devices 189 digital access lines (DAL) 488 DN 503 DN default range 449 DN range 70 DN range, default 503 equipment 183–185 file transfer using 184 framing format for T1 and PRI 489
664 / Index Modular ICS 6.1 Installer GuideP0603534 02 Group 4 fax using 184 hardware configuration 54–58 I/F levels 488 installation programming 66 integrated X.25 PAD 77 Internet access using 185 jack and plug pin numbering 268 LAN access using 184 LAN to LAN bridging using 185 layers 45 leased line backup using 184 Loop DN, see also ISDN DN 74 loop termination 232 module port numbering 252 network DNs 500 network loop programming 77 network synchronization 59–60 OLI #, programming 333 ordering 63 planning service order 45 PRI configurations 509 PRI line setting 355 PRI trunks 79, 87 primary reference, clock source 504 profile 313, 314 profile support 313 programing PRI lines 71 programming BRI lines 71 programming BRI resources 68 programming clock source for DTI and PRI 508 programming sequence 67 router 76 S interface 57 S loop programming 73 S loop, wiring requirements 197 S or T loop, additional power 285 S or T loop, wiring 284 S reference point 57 secondary reference, clock source 504 see also Integrated Services Digital Network service provider protocol 66 services and features 48 set DNs 70 software key 479 SPID 74SPID, assigning to T and NT loops 499 standards 61 T network wiring 267 T reference point 58 telecommuting using 184 terminal equipment configuration 55–57 testing network connection 222 timing master 504 total DNs per system 74 U interface 55 U-LT loop programming 73 U-LT reference point 55 U-NT network wiring 268 U-NT reference point 56 videoconferencing and video telephony using 183 wiring charts 261–268 wiring requirements 196 ISDN call connection limitation (ICCL), MCDN 51, 118, 144, 634 ISDN loss plan 489 ISDN, NIUF, see Bellcore/National ISDN Users Forum 65 J jack pin numbering 268 U-LT pin-out 286 wiring for terminal 284 K KSU cards, Hardware setting 482 L LAN access using ISDN applications 184 router 185 to LAN bridging ISDN applications 185 languages display 338 profile 1 313 profile 2 313 profile 3 314
Index / 665 P0603534 02Modular ICS 6.1 Installer Guide profile 4 314 last dialed digits 90 leased line backup using ISDN applications 184 least-cost routing creating routing over private network 395 leaving the program 303 LEDs DTI 597 power indicators 292 lightning protectors 197 line assign prime set 358 assignment 326 BRI, about 87 capacity of trunk cartridges 195 default line restrictions 368 deprovisioning 551 filters 94 held reminder programming 422 liine pool types 354 loopback test 553 number range 494 pool in a dialing plan 102 troubleshooting 616 profile, reviewing programming 309 programming alarmsset 427 programming ANI number programming answer keys 429 programming answer mode 359 programming answer with DISA 360 programming auto privacy 358 programming auxiliary ringer 361 programming CAP assignment 435 programming dial mode 356 programming dialing plan 436 programming direct dial 433 programming DNIS number programming DTI 355 programming full autohold 362 programming gain 365 programming host delay 425 programming if busy 357 programming line restrns 368 programming link signal (link at CO) 361programming link time 426 programming loss package 362 programming message reply enh 428 programming name 367 programming received number 357 programming remote restrns 369 programming restrictions 367 programming restrn filters 368 programming set relocation 427 programming signal type 363 programming system telco features 370 programming trunk mode 359 programming trunk type 353 programming voice msg center 370 programming, viewing the settings 310 provisioning 551 public, private to, pool 354 redirection feature 174 restriction 94 ringing service, auxiliary ringer 362 search for idle 356 selecting first line 330 target line ring 357 troubleshooting 581–590 trunk/line data, copying 353 type 354 viewing assigned lines 328 voice message routing 474 line access listing 296 programming CbC services 459 programming for sets 325 line build, CSU 490 line buttons loop start 84 maximum 328 no buttons 328 line coding 491 line feature, auto privacy 358 line filter 402 line keys, limits 327 line numbers 304, 494 line pool access code 441, 448 access code coordination 110 access codes 355
666 / Index Modular ICS 6.1 Installer GuideP0603534 02 assign 354 E&M trunk for ring again 356 limit to outgoing 354 loop start 84 PRI trunks 79, 87 prime line 330 programming line access 355 target lines 356 types 354 line pool access code 82 auto DN 82 conflicts 357, 442, 443, 444, 445, 451 programming 329 with DISA 82 line pool codes conflicts 320, 385 line pools dialing plan for shared pools 109 PRI 329 programming 460 programming tip 334 line redirection, calling name information 454 line restrictions defaults 368 programming 368 remote access 82 line selection, for a direct-dial telephone 434 line settings, ringing 377 line supervision, disconnect timer, on card 487 line type programming pool for prime line 331 trunk/line data settings 352 line/set filters 94 line/set restriction filters 94 maximum 346 user filter 402 lines assigning, hunt groups 412 BRI card 498 dialing filters 95 external codes 443 line button 71listing 296 remote access package 447 setting auxiliary ring 287 single SPID 72 SWCA keys 430 top-level 321 trunk type data settings 352 trunk/line data programming 351 link blocking use of 345 F71 361 outgoing restrictions 361 programming link at CO 361 link at CO 352 link signal, dialout 382 Link status 511 link status, user interface 296 link time 426 local calling, setting up route 389 location private access codes 103 UDP code 439 UDP private DN length 103 location requirements installation planning 192 log network evt 531 system administration 529 system test 526 log space number of spaces 350 programming 349 logging calls MCID 180, 471 long distance adding an access code 393 carrier code 132 setting up route 391 long telephone numbers 304 longCO 363 longPBX 363 loop BRI card 498 BRI card, DNs on loop 503 line numbers 494 network programming 77 view card 483 loop DN BRI card 74, 503
Index / 667 P0603534 02Modular ICS 6.1 Installer Guide loop performance 285 loop start answer mode 359 answer with DISA 360 as prime line 84 configuring 195 data settings 352 disconnect supervision 90, 359 E&M requirements 84 emergency telephone 281 for target lines 88 full autohold 362 line pools 354 line setting 355 loop start signalling 84 loss package settings 363 MICS-XC compatibility 85 no set lines 326 ONN blocking 478 outgoing 84 providing direct dialing capability 84 remote access 89 remote access, public network 90 trunk 83, 224 trunk cartridge wiring chart 271 trunks 79 wiring 196 wiring chart 258, 259 loop start signalling, supporting trunk cartridges 84 loop start trunk auto-answer 83 incoming calls 83 loop supervision, see disconnect supervision loop termination ISDN terminal 232 shorting straps 233 loop type, BRI card 498 loopback test BRI lines 559 initiated by the central office 556 initiated from Norstar 556 starting 557 loops no bridge taps 197 profile support 313 S or T extension wiring 284 loss level 489loss package descriptions 363 programming 362 trunk/line setting 352 loss/gain settings 362 lowest, park mode 420 Lp, BRI LT loop 501 LT loop BRI card 501 D-packet service 501 lunch schedule 374 M M1, see Meridian M7100 telephone, accessing external lines 443 M7310, programming telephone 298 M7324 CAP assignments 435 programming telephone 298 maintenance 296 alarm codes 533 beginning a session 512 bipolar violations 564 carrier failure alarms 563 CSU stats 560 current alarm 527 device version number 517 disabling module/cartridges 524 enabling the module/cartridges 524 event messages 541 identify device connected to system 515 module 521 network event log 531 port/DN status 514 provisioning 549 short term alarms 564 state of a cartridge 523 of a module 522 of device 518 system administration log 529 test log 526 system administration log 529 system version 513 top level 322
668 / Index Modular ICS 6.1 Installer GuideP0603534 02 making a call using destination codes 394 Malicious call identification (MCID) programming 180, 471 manual answer E&M trunks 85 line appearances 86 loop start trunk 83 map table, call by call routing 486 maxi system module ports 237 trunk module location 494 maximum incoming calls, CbC limits 460 maximum line buttons 328 maximum outgoing calls, CbC programming 460 MCDN APN network features 118 break-in 154 camp-on feature 152 ISDN call connection limitation (ICCL) 51, 118, 144, 634 Meridian configurations 133 message waiting indication (MWI) 151 network call redirection information (NCRI) 142 network features 150 see also PRI and APN software code 117 software key 479 trunk anti-tromboning (TAT) 51, 118, 148 trunk route optimization (TRO) 146 medium, hospitality 464 mediumCO 363 mega system 237 member DNs 411 member order, hunt groups 412 memory button loop start 84 Meridian advanced private networking 128, 134 MCDN 133 networking 97 networking with SL-1 SL-1 network 133 messagereply enh programming 428 waiting indicator, see also MWI 348 message waiting indication MCDN 151 messages network features 150 MICS basic password 297 behind a PBX 101 default destination codes 386 default DID line numbering 327 electrical connection 190 ISDN DNs 74 maximum 8 modules 482 mounting the modules 225 NVRAM cartridge 202 planning checklist 188 power the system 290 power, PS1, PS2, PS3 285 private network caller features 101 private network tandem calling (PNTC) 119 remote access caller features 100 software keys 479 software upgrade tool 205 station module 492 system coordinator password 297 system functionality 37 system internal caller features 100 system overview 198 trunk modules 494 upgrading to MICS-XC 207 MICS-XC basic password 297 Companion software key 479 connecting expansion modules 250 default DID line numbering 327 fiber connections 245 interface headings 296 loop start trunk compatibility 85 maximum 14 modules 482 mounting the modules 225 powering the system 290 software keys 479 software upgrade tool 205 station module 492 system coordinator password 297 system functionality 37
Index / 669 P0603534 02Modular ICS 6.1 Installer Guide system overview 198 trunk modules 494 upgrading from MICS 207 US systems, upgrading, UTAM 200 MICS-XC, see also ICS midi system module ports 237 trunk module location 494 minimum clearance 192 minimum incoming calls, CbC limits 460 minimum outgoing calls, CbC programming 460 model 338 modify, NRU 381 Modular 8X24 KSU, replace with 0X32 ICS 201 Module status 511 module status enabling/disabling cartridges 494 listing 296 modules ASM features 493 brackets 225 BRI B-channels 499 BRI call type 500 BRI card, assign DNs 503 BRI card, DNs on loop 503 BRI card, D-packet service 501 BRI card, loop DN 503 BRI card, sampling 502 BRI loop lines 498 BRI loop types 498 BRI loops 498 BRI LT loop 501 BRI network DNs 500 BRI TEIs 502 check number of trunk cartridges 522 checking the state 522 connecting 251 connecting multiple modules 236 Data Module 510 enabling 524 fiber cable guide 242 fiber spool holder 243 hardware 492 ICS and feature cartridge slots 226 ICS door label 243 mounting 225non-expanded numbering 253 numbering 253–254 port DNs 252 port numbers 252 power LEDs 292 show system modules 482 showing inventory 521 spacer 243 Station Module 492 troubleshooting 600–619 Trunk Module 494 verifying ports 493 verifying status of analog module 493 wiring 247 wiring charts 252 monitor turning tone on/off 432 monitoring call usage set 80 incoming call usage 326 mounting bracket 226 moving telephones 283 moving telephones, also see set relocation multi-line hunt 48 hunt groups ordering 65 multiple modules 236 multiple target lines, broadcast ring 326 music adjust volume of external source 288 background music 419 installation 287 license 32 on hold 419 source 29, 288 MWI, assigning to a line 348 N name programming for lines 367 terminals&sets 296, 337 trunk/line data 296 name display, ANI number 364 National ISDN standards 61
670 / Index Modular ICS 6.1 Installer GuideP0603534 02 national length, profile 2 452 network access, CbC services 457 APN features 118 APN, see also MCDN 128, 134 behind PBX 101 caller information on SL-1 118 calls within network 171 CDP call routing 139 clock source settings 505 configuration samples 166–181 configurations 99–139 controlling access 93 COS 93 destination code number 104 E&M dialing plan 105 equipment registration 25 event log 531 external termination, tandem network 126 internal termination, tandem network 127 line pool access codes 110 line pool access, set 110 log, check items 532 node 90 options 100 private access codes 103 private DN length 103 private systems to Norstar system 101 private, call scenarios 170 public network to Norstar system 100 restriction filter 94 SL-1 features 117 tandem 109 tandem network 119 target line 90 test BRI network connection 222 transparent dialing plan 102 troubleshooting 606–619 user problems 606 using destination codes 104 using E&M trunks 173 using SL-1 117 Network Call Diversion 53, 176, 468, 636 Network call diversion (NCD)programming 177 network call redirection information (NCRI), MCDN 142 network calls creating autodial 111 external calls 111 Network DN BRI card 500 network DN 68 call type 500 incoming calls 71 received number 357 single SPID 71 Network evt log 511 network evt log 296 network loop programming 77 network name display calling party name 453 connected name, receiving and sending 454 hunt group 454 interactions 454 OLI# 454 other programming, OLI#, Called ID, CLID set 455 private/unknown names 453 programming 455 programming BusName 453 protocols, supported 453 network services listing 296 network specific facilities, see NSF networking MCDN features 150 MCDN, break-in 154 MCDN, camp-on feature 152 MCDN, ISDN call connection limitation (ICCL) 51, 118, 144, 634 MCDN, message waiting indication (MWI) 151 MCDN, network call redirection (NCRI) 142 MCDN, trunk anti-tromboning (TAT) 51, 118, 148 MCDN, trunk route optimization (TRO) 146 next 301 NI-2, protocol 484