Nortel Modular Ics 6.1 Installer Guide
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Network Services / 471 P0603534 02Modular ICS 6.1 Installer Guide Note: When Norstar requests that an incoming call be redirected by the distance network, Norstar does not inform the network of the redirecting DN. In this case, the diverted-to party will not see the diverting party DN. Malicious call identification (MCID) The MCID feature allows the user to press ≤°·‡ to have call information recorded on the central office system for an incoming call on a specific line (ETSI PRI lines, only). The user must invoke the feature code either during the active call or within 30 seconds (time varies on different networks) after the caller hangs up. The feature will not work once the called party hangs up. Note: This feature must be allowed in network programming for your PRI lines from your service provider. The following information registers on the network: • called party number • calling party number • local time and date of the invocation in the network serving the called user • service provider option: calling party subaddress, if provided by calling user)
472 / Network Services Modular ICS 6.1 Installer GuideP0603534 02 MCDN services (profiles 1, 2, 4)Installer password required If your system is part of a private network using PRI SL-1 lines, you can determine the MCDN features that will be allowed by your system. These settings are described in detail in the networking section of this book. Refer to MCDN trunk call features on page 141. • TRO: Trunk Route Optimization • ICCL: ISDN Call Connection Limitation • TAT: Trunk Anti-Tromboning To program these features: 1. With the display showing System prgming press ‘ until the display shows NetworkServices. 2. Press ≠. ETSI displays. 3. Press ‘. MCDN displays. 4. Press ≠. NetwkICCL displays. 5. Press CHANGE to choose either Y (yes) or N (no). Default is No. 6. Press ‘. TRO displays. 7. Press CHANGE to choose either Y (yes) or N (no). Default is No. 8. Press ‘. TAT displays. 9. Press CHANGE to choose either Y (yes) or N (no). Default is No. Note: TRO and TAT cannot both be set to Y, as TAT will not work if TRO is active.
Network Services / 473 P0603534 02Modular ICS 6.1 Installer Guide Note: If you set NetwkICCL to yes, check the Max transits settings under Hardware to confirm the threshold at which you want the system to release the call rather than to continue cycling. Refer to “Max transits” on page 492.
474 / Telco features Modular ICS 6.1 Installer GuideP0603534 02 Telco features Currently the two features accessed under this heading are the settings for the voice mail connections for your system, and how to set up outgoing name and number blocking (ONN). With the display showing System prgming press ‘ until the display shows Telco features. VMsg ctr tel#s If you subscribe to a voice message service outside of your local system, you can access it through your Norstar system. This includes centralized voice mail that is installed on another system within the private network to which your system is connected. Refer to Central voice mail and Auto Attendant with Norstar on page 156. This setting specifies the external telephone numbers that are dialed by the Message feature to retrieve voice messages. 1. At the Telco Features prompt, press ≠. Vmsg ctr tel# displays. 2. Press ≠. VMsg center 1 displays. 3. Press ≠. Use: Line displays. 4. Press CHANGE to select either Line or Routing tbl. 5. Press ‘. Tel#: No number displays. Tip - If you choose Routing tbl, you must ensure that this number contains the routing code, and that the number is entered in the routing table and routed to the correct line pool.
Telco features / 475 P0603534 02Modular ICS 6.1 Installer Guide 6. Press CHANGE and enter the telephone number for the voice message system. 7. Press – to move up a level. 8. Press ‘ to move to the next Voice message center. 9. Repeat steps 3 to 8 for however many voice message centers you want to enter. Outgoing Name and Number Blocking Outgoing Name and Number blocking blocks the outgoing name and number on a per call basis when the user presses ≤°⁄· ONN blocking is cancelled with ≤£°⁄· When this feature is used, the call is flagged to the CO so that the name and number will not be presented to the person being called. Refer to Outgoing Name and Number Blocking on page 456 for more information. 1. At the Telco Features prompt, press ≠. ONN blocking displays. Tips - A telephone does not show that external voice messages are waiting unless Extl VMsg set is set to Y (Yes). The setting is in CLASS assignment under Terminals&Sets. You can program up to five voice message center numbers, but most systems require only one.
476 / Telco features Modular ICS 6.1 Installer GuideP0603534 02 Programming the analog vertical service code (VSC) 1. Press ≠. Analog VSC displays. 2. Press ≠. Tone:None displays. 3. Press CHANGE to enter a new tone dialing Name and Number blocking VSC. The VSC for tone trunks can include a maximum of 10 digits consisting of the CO Pause (≤‡°), and digits 0-9, *, and #. 4. Press ‘. Pulse:None displays. 5. Press CHANGE to enter a new pulse dialing Name and Number blocking VSC. The VSC for pulse trunks can include a maximum of 10 digits consisting of the digits 0-9. Pulse trunks do not support ≤‡°, * or #. The * is represented by 11 (two consecutive ones). Programming the BRI VSC 1. Press ≠ until BRI VSC displays. 2. Press ≠. Code:None displays. 3. Press CHANGE and enter a new BRI name and number blocking VSC. This entry can be up to 10 digits, consisting of CO Pause (≤‡°), digits 0-9, *, or #.
Telco features / 477 P0603534 02Modular ICS 6.1 Installer Guide Setting up the modules for ONN blocking To utilize ONN blocking, the CO is alerted by two methods, either the Vertical Service Code (VSC) or the suppression bit method. Each method depends on the type of trunk involved in placing the outgoing call. Analog trunks use a dialing digit sequence called VSC. Most COs use the suppression bit method for ONN. You will need to use the VSC ONN if your CO does not support the suppression bit method. The VSC differs from region to region and must be programmed. • Analog trunks with both tone and pulse dialing trunks can have separate VSCs. • BRI trunks support one VSC. • PRI trunks do not utilize the VSC. The second method used to alert the CO is by a suppression bit packaged within the call setup message. BRI trunks can use either method. Note: PRI trunks only support the suppression bit method of signalling the CO to block the outgoing Name and Number to the calling party, therefore, no additional programming is required. When you program ONN blocking on a BRI module, you must indicate which method the BRI trunk will use. The module loop setting supports two ONN states. You must program the BRI loop to match the method supported by your service provider. •If SrvcCode is programmed, then the VSC programmed under Telco Features is used. •If SuprsBit is programmed, then the suppression bit will be packaged in the call setup message.
478 / Telco features Modular ICS 6.1 Installer GuideP0603534 02 Program ONN blocking BRI loop state The display shows the loops found on the BRI card. 1. Press ‘ to display the settings for individual loops on a BRI card. 2. At the Loops display, press next to display the first loop number. 3. Press ≠. Type:T displays. 4. Press ‘ until ONNblk:SuprsBit displays. 5. Press CHANGE to toggle the BRI loop state setting from SuperBit to SrvcCode. 6. Repeat these steps to program ONN blocking BRI loop state for other loops, as required. ONN call blocking notes: • Set, line and set/line restrictions have no effect on digits programmed within the ONN feature code. • Call back from the CO is disallowed with this feature.
Software keys / 479 P0603534 02Modular ICS 6.1 Installer Guide Software keys Some of the MICS system features require special pass codes, called software keys, to make the feature work. This section describes each of these options. To obtain the required Software key, call the Integrated Voice Response (IVR) Center at: 1-800-4NORTEL (667835), then use Express Routing Code 1599. ISDN-PRI A software key is required so that you can configure a DTI card as a PRI card for Profiles 1, 3 and 4. Not PRI software key is required for Profile 2 PRI lines. MCDN To create a private network using MCDN or tandem linking, you need a PRI key and a key specific to MCDN. Not PRI software key is required for Profile 2 PRI lines. Companion (MICS-XC only) Software keys are used to activate Companion components on systems running the MICS-XC 6.1 software. See the Modular ICS Companion Installer Guide for more information. You will need to provide the following information: • the System ID of the Norstar ICS • the authorization number printed on the Bandwidth Allocation License Instruction Sheet • the number of Directory numbers (DNs) configured in the system • the number of lines configured in the system
480 / Software keys Modular ICS 6.1 Installer GuideP0603534 02 System Identification Number Obtain the System ID (SysID) by pressing ≤••ÍÁÍÈÎ, or ≤••‡·‡›‹ on any system programming telephone. This information is also available by accessing Software keys in an Installer programming session: 1. Press ≠ The display reads SysID: followed by the unique System Identification Number. 2. Press ‘ to continue in Software keys or ® to exit. 3. Record the SysID in the Modular ICS Programming Record. Call the Nortel Customer Response Center 1. Call the number given in the description of the software key you need. 2. Follow the voice prompts. 3. You will be given three separate numeric strings that contain eight digits each. 4. Record the Password keys in the Modular ICS Programming Record. Re-entering software keys. Should the system be powered down for 72 hours or more, you will need to obtain and enter new software keys.