Nortel Modular Ics 6.1 Installer Guide

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The Invoke by Hold setting determines if a SWCA call put on 
Hold can be picked up from other extensions in the group. 
• If you want the call to be available to be picked up by other 
members of the groups when you put a call on Hold, set 
Invoke by Hold: to Y. A flashing indicator appears beside 
the SWCA key when the call assigned to that key is put on 
Hold. 
• If you want calls to remain on Hold only at the telephone 
where the call is received, set Invoke by Hold: to N. Even 
if you set this field to N, users can still put selected calls on 
SWCA hold, by pressing a free SWCA key rather than the 
Hold key to camp the call.
Refer to the System Coordinator Guide sections for 
information about assigning key programming and for 
instructions about using the keys.
1. Under Featr settings, press ≠. The display 
shows Backgrnd music:.
2. Press ‘ until the display shows SWCA Cntrl:.
3. Press ≠. The display shows Auto Associate: N.
4. Press CHANGE
 to choose the Y or N option. 
5. Press ‘. The display shows Invoke by Hold: N.
6. Press CHANGE
 to choose the Y or N option. 
7. Press ® to exit or ‘ to continue programming. 
						

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CLID match
This setting determines the minimum number of digits that an 
external call must match to an existing system speed dial 
number in order for the system to offer a name display for the 
CLID prompt, if the system speed dial number is set up to 
display the caller name. 
1. Under Featr settings, press ≠. 
The display shows Backgrnd music:.
2. Press ‘ until the display shows CLID match: 8.
3. Press CHANGE
 to select the a number from 3 to 8, or select 
None, if you do not require any number matching.
4. Press ® to exit or ‘ to continue programming.
Silent Monitor
You can monitor Hunt group members using a two-line 
display telephone that has been designated as a supervisor 
telephone. 
You create the Silent Monitor feature capability by:
• determining how many system telephones will be allowed 
to be supervisors. (Refer to SM sets on page 466.)
• determining which telephones will be allowed to be 
supervisors. (Refer to the SM Supervisor field under 
Capabilities on page 335).
• determining the password that the supervisor enters after 
the feature code ≤•fifi‚ is entered to start 
monitoring Hunt group telephones. (Refer to Silent 
Monitor password on page 407.) 
						

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You have the choice of silently monitoring the conversation, 
or providing a tone to the other two parties to indicate that the 
line is being monitored. This setting is the same for all 
supervisor telephones. Refer to the process below to determine 
the setting.
1. Under Featr settings, press ≠. The display 
shows Backgrnd music: N.
2. Press ‘ until the display shows Silent 
Monitor: Y.
3. Press CHANGE
 to select Y or N.
4. Press ® to exit or ‘ to continue programming.
Refer to the MICS ICS 6.1 System Coordinator Guide for 
information about using the Silent Monitoring feature.
Note:  Some market profiles do not allow silent break-ins. In 
those markets Silent Monitor can be disabled (set to N) 
or a monitoring tone can be configured.
Direct-dial
Direct-dial allows you to dial a single system-wide digit that 
can be used to call a specific telephone, called a Direct-dial 
telephone. The most common example of a Direct-dial 
telephone would be telephone for an operator, a receptionist, 
or an attendant. 
D-Dial1
For the direct-dial telephone, indicate whether it is an internal 
or external number. A total of five Direct-dial telephones can 
be programmed on the system. 
						

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Use ≠ and CHANGE to select the setting: Intrnl, 
Extrnl, or None.
Intrnl/Extrnl#
Enter the internal or external number that the system will 
automatically dial when someone enters the direct-dial digit.
Use ≠, CHANGE
, and the dialpad to enter the 
telephone number. 
The default number for the direct-dial telephone is 221, on the 
default three-digit DN system.
Line selection
If you assign an external number as a direct-dial telephone, 
you must indicate which line to use for the call. 
Use ‘, CHANGE
, and the dialpad to select the line for 
the external number.
Tips - There is just one direct-dial digit for the entire 
system.
The Norstar system cannot verify that the number you assign 
as an external direct-dial telephone is valid. Check the 
number before assigning it, then call the direct-dial telephone 
after you’ve assigned it to test it.
You cannot forward calls to any direct-dial telephone that is 
outside your Norstar system. For more information, refer to 
the Modular ICS 6.1 System Coordinator Guide. 
						

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CAP/KIM assignInstaller password required
This setting designates a telephone as a central answering 
position (CAP). A maximum of five designated CAPs can be 
installed in a Modular ICS system. The system can support 
more CAP configurations that are not designated in 
programming as CAPs. Refer to the Tips below for 
information about the difference between OKIMs and eKIMs.
CAPs can be configured as:
• M7324 telephones with attached CAP modules. 
• T7316E telephones with attached T24 key indicator 
modules (KIMs). KIMs that have been designated as CAPs 
are called eKIMs. The eKIMs can support multiple lines, 
target lines and Hunt group appearances. A KIM attached 
to a T7316E telephone, but not assigned with the DN of the 
telephone under CAP/KIM assgn, is called an ordinary 
KIM (OKIM) and is not programmed through the system. 
The user can configure features from the desktop.
The CAP can be used to:
• monitor the busy/not busy and Do Not Disturb status of 
Norstar telephones
• answer external calls on up to 120 lines on a CAP and 112 
lines on a KIM, and extend calls to other Norstar 
telephones
• send up to 30 messages to other system telephones
• provide extra memory buttons for M7324 and T7316E 
telephones
Use ≠, CHANGE
 and the dialpad to enter the internal 
number of the M7324 or the T7316E telephone. 
Press ‘ to scroll through the five CAP/KIM 
positions. 
						

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Dialing PlanInstaller password required
The dialing plan acts as a system directive that determines how 
a number will be dialed out by the system. This feature works 
with enbloc dialing, and, therefore, is only used for PRI lines.
The Dialing Plan has these features:
• allows public or private routing for network calls
• private routing allows the choice of either the uniform 
dialing plan (UDP) or a coordinated dialing plan (CDP)
• allows enbloc dialing by buffering user-dialed digits until 
a complete DN has been dialed. Enbloc dialing is the 
default for PRI. However, you can specify Overlap Dialing 
Tips - A station auxiliary power supply (SAPS) is required 
for M7324 telephones that have one or more CAP modules 
attached.
A SAPs is not required for T7316E telephones with four or 
fewer KIMs. If the KIMs are designated as eKIMS, you can 
only attach a maximum of four modules to a T7316E 
telephone. You must add a SAPS if more than four KIMs are 
added to the T7316E. Note also that the line loop to the CAP 
cannot be greater than 304.8 m (1000 feet).
If a CAP module is relocated with the telephone, the settings 
are retained. 
If you replace a M7324 CAP unit with a T7316E-based CAP 
unit, only the line assignments will be copied to the new 
telephone, but not to the KIM. The telephone programming 
will revert to the default settings. If you move an OKIM from 
one T7316E to another, the KIM will retain memory button 
programming. However, if you move an eKIM from one 
T7316E to another, programming will not follow. 
						

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where you require a break in a dialing sequence to wait for 
a PRI line-generated dialtone.
• provides the ability to map user-dialed digits to a service 
type on a Call by Call basis
• allows incoming calls to be routed according to the service 
type and the digits received
DN lengths (enbloc dialing)
The Private DN Length must be set to the number of digits 
users dial to reach other nodes in a private network. The 
Private DN Length parameter is used by the PRI trunk to 
determine when a complete number has been dialed. The 
PSTN DN Length Table is used by the PRI trunk to determine 
when a complete PSTN DN has been dialed. Entries in the DN 
Length table consist of two fields: Prefix and DN Length.
Defining dialing plans:
At System prgrming/Dialing plan:
1. Press ≠. Private Network:None displays.
2. If you are defining a dialing table for a private network, 
press ≠. Refer to Private networks on page 438.
If you are defining a dialing table for external (public) DNs 
for a network, press ‘. Refer to “Public 
networks” on page 439.
TIP - You do not need to use a Private DN Length if you 
are using the coordinated dialing plan (CDP), as the system 
identifier is part of the set DN. 
						

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Private networks
Private network: None
Choosing this setting turns off MICS private network 
functionality.
1. At Type:None, press ‘. 
Priv DN len:4 displays.
2. Press CHANGE
 to choose a new private DN length. (3-14)
Private network: CDP
If your dialing plan needs to use steering codes to navigate to 
other networks, specify a coordinated dialing plan (CDP).
1. At Type:None, press CHANGE 
until CDP displays.
2. Press ‘. PrivNetID:1 displays.
3. Press CHANGE
, and enter a new private network id.
Note:  If you are specifying a private network that has been 
created using SL-1 (MCDN) lines, the private network 
id is part of the set DN (for instance, system A might 
have DNs from 3201 to 3299, whereas system B might 
have a DN range starting with 2, such as 2201 to 2299). 
However, you must enter a number, so enter the number 
that appears first on the set DNs.
This code is defined by the network coordinator and 
must be unique to each system.
4. Press ‘. Priv DN len:3 displays.
5. Press CHANGE
 to choose a new private DN length. (3-14).
Note:  The Private DN length must match the DN lengths 
being used by the other systems in the network. This is 
what enbloc dialing uses to determine when the 
complete number has been dialed. 
						

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Private network: UDP
If your dialing plan will be using Location codes to navigate to 
other systems, specify a uniform dialing plan (UDP).
1. At Type:None, press CHANGE
 until UDP displays.
2. Press ‘. PrivNetID:1 displays.
3. Press CHANGE
, and enter a new private network id.
4. Press ‘. Loc code:None displays.
5. Press CHANGE
 and use the dialpad to enter a location code.
Note:  This code must be unique to your system.
6. Press ‘. Priv DN len:3 displays.
7. Press CHANGE
 to choose a new private DN length. (3-14)
Note:  The Private DN length must match the DN lengths 
being used by the other systems in the network. This is 
what enbloc dialing uses to determine when the 
complete number has been dialed.
Public networks
When you identify public DNs on a network, use the Dialing 
Rules to define any prefixes that need to be dialed out. The 
public network refers to connections to the public switching 
network (PSTN).
1. At Public Network, press ≠. 
Pub DN lengths displays.
2. Press ‘. PrivNetID:1 displays.
3. Press ≠. Show prfix: displays.
4. Press ADD
 and enter a prefix. 
						

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5. Press OK to accept the prefix.
6. Repeat steps 4 and 5 until all the prefixes have been added.
Dial Timeout
Dial Timeout (interdigit timeout) specifies how long the ICS 
will wait between user-dialed digits. This value allows the ICS 
to determine when the user has stopped dialing. The value is 
programmed under System progrming, Dialing Plan.
The user can also use the # key to tell the ICS that they are 
finished dialing. However, this is not usually required, except 
for international calls where the number of digits dialed for 
country codes varies.
With the display showing System Prgrming
1. Press ≠ then press ‘ until Dialing 
Plan displays.
2. Press ≠ then press ‘ until Dial 
timeout displays.
3. Press CHANGE
 to select a the timeout value (3, 4, 5, 6, 8, 
10, 15) in seconds.
Too small a timeout value forces the user to enter the digits 
very quickly, one after the other.
Too large a value causes the system to wait for a long time 
after the last digit is entered before the call is dialed out.
For more information about non-PRI routing tables and 
destination codes, refer to Routing service on page 379.
Tip - If you want to view the prefix list, at the Show Prfix: 
display, press 
‘.
To remove a prefix, find the prefix, then press 
REMOVE.